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All 16 Lima hotels

Holiday Inn Hotel & Suites Lima East

3.0 of 5 Hotel   |   803 South Leonard Avenue, I-75 & St. Rd. 309, Lima, OH 45804
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92%
Ranked #1 of 16 hotels in Lima
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 weeks ago
Tammy D Wapakoneta, Ohio
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105 people have reviewed this hotel

Traveler rating
    73
    24
    6
    1
    1
See reviews for
31
7
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44
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Wapakoneta, Ohio
1 review
5 of 5 stars Reviewed 2 weeks ago

We had a business meeting and the staff went above and beyond to make sure we had everything we needed and that we were happy with the results. We had a dinner provided by their chef and it was amazing. Very good food, friendly staff, and beautiful venue. We were very pleased with their hard work.

Was this review helpful? Yes
Brad W, General Manager at Holiday Inn Hotel & Suites Lima East, responded to this review

Thank you for taking the time to post such a nice review. It's nice to see when our staff is recognized for doing such a great job. Thanks again, and we look forward to seeing you again! More

Ohio
1 review
5 of 5 stars Reviewed February 17, 2014 via mobile

We had a marriage retreat at this hotel and the service was excellent. Everything ran smoothly, food was excellent, staff very accommodating and rooms were great. We hope to host another retreat here again soon!

Was this review helpful? Yes
Brad W, General Manager at Holiday Inn Hotel & Suites Lima East, responded to this review

Thank you for the wonderful review! I'm happy to hear that you enjoyed everything about the marriage retreat, and we hope to see you again soon! More

Apex, North Carolina
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2014

I stayed at the Holiday Inn this past week and it was a delight. The room was clean and in good condition, staff were warm and helpful, and everything was nice. But I want to point out how they went above and beyond for me and my colleague. I was with a group and one person in my party overslept... More

Was this review helpful? Yes 1
Brad W, General Manager at Holiday Inn Hotel & Suites Lima East, responded to this review

"Above and Beyond" is a great way to describe our employees. It's the employees that make us one of the best hotels in Lima. It's always nice to see when an employee is recognized for going above and beyond, and I'm sure Pene will be thrilled to see her name mentioned. Thanks for the wonderful review, and we hope to... More

Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 27, 2013 via mobile

I travel a lot for business and was in the area looking for a hotel to stay at. What a pleasant experience this was from the moment I called to checking in and having a couple drinks at the bar late at night. Upon arrival I was greeted by both Angel and Andrea who just made my day. Incredibly friendly... More

Was this review helpful? Yes 1
Brad W, General Manager at Holiday Inn Hotel & Suites Lima East, responded to this review

Thank you so much for the wonderful review. Our staff tries hard to treat every guest like family, and it's nice to see that it didn't go unnoticed. Angel and Andrea are two of our greatest employees, and they were thrilled to see that they were recognized. Thanks again for the GREAT review, and we look forward to seeing you... More

the world
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 20, 2013

My Recent Stay At This Hotel Could Not Have Been Better Experience. I Would Recommend This Hotel And Their StAff To Anyone. From The General Manager Down Everyone Here Is Kind, Respectful, And Extremely Helpful.Thank You For A Great Stay. I Will Make Sure That If My Travels Have Me Coming Through Lima I Will Not Stay Anywhere Else

Was this review helpful? Yes 1
Brad W, General Manager at Holiday Inn Hotel & Suites Lima East, responded to this review

"Highly Recommended" is what we want every guest to say about us! Our staff takes great pride in providing outstanding customer service, and it's nice to see you agree. Thanks again, and we hope to see you soon! More

Grand Rapids, Michigan
2 reviews
5 of 5 stars Reviewed December 4, 2013 via mobile

Hotel was full and I was stranded 4 hours from home... A angel named Angel came to my rescue and blessed me at the Holiday inn! Went from homeless to happiness ! Wow nice place, not that I was in position to be complaining, but the customer service was the best part of the place...

Was this review helpful? Yes
Brad W, General Manager at Holiday Inn Hotel & Suites Lima East, responded to this review

What a great review! It's this kind of GREAT service that makes us such a GREAT hotel! Angel does a great job, and it's nice to see that she was recognized for it. Come see us again the next time you're in Lima! More

Atlanta, Georgia, United States
1 review
4 of 5 stars Reviewed December 3, 2013

Angel was very helpful and went out of her way to make sure everything was perfect. Thanks for the great effort to make my stay nice.I was here for work and she gave me directions to a nice restaurant. After arriving really late at night, I expected someone in a bad mood, but quite the opposite

Was this review helpful? Yes
Brad W, General Manager at Holiday Inn Hotel & Suites Lima East, responded to this review

Thank you for writing such a nice review! It's the staff that makes us such a great hotel, and it's also what makes us one of the best hotels in Lima. Angel is one of the 'Great" members of the staff, and she was thrilled to see her name in the review. Thanks again! More

Hillsboro, Ohio
Top Contributor
267 reviews 267 reviews
16 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed November 29, 2013

The staff was great and clean the rooms where huge and nice the sheets where clean and the staff was very pleasant I will comes again when in the area lima on the other hand was an okay city. The mall is a little bit far but I am willing to travel the kmart down the street was a big... More

Was this review helpful? Yes
Brad W, General Manager at Holiday Inn Hotel & Suites Lima East, responded to this review

Thank you for taking the time to post such a "Great" review! Our wonderful staff along with our clean, spacious rooms make us the perfect place to stay while in Lima. We look forward to seeing you again! More

Granger, Indiana
1 review
5 of 5 stars Reviewed November 28, 2013

In the area on business. Front desk staff was friendly and very helpful during our check in. The staff on the lounge was friendly and delivered great service. My room was spacious and clean. Great choice.

Was this review helpful? Yes
Brad W, General Manager at Holiday Inn Hotel & Suites Lima East, responded to this review

"Awesome Employees" are what make us one of the best hotels in Lima. We take great pride in providing excellent customer service, and it's nice to see that guests notice it too. Thanks for the "Awesome" review, and we look forward to seeing you again! More

Lima, Ohio
1 review
5 of 5 stars Reviewed November 24, 2013

The staff at this hotel went above and beyond what was expected of them for my parents anniversary party. The food was excellent, the sevice from the entire staff was wonderful, and the cleanliness of the entire hotel was phenomenal. It was perfect for all of our out of town guests, very easy and convienent to find right off of... More

Was this review helpful? Yes
Brad W, General Manager at Holiday Inn Hotel & Suites Lima East, responded to this review

Thank you for the Wonderful review! Congratulations to your parents on their anniversary, and we hope to see you again! More

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Additional Information about Holiday Inn Hotel & Suites Lima East

Also Known As:
Holiday Inn Hotel And Suites Lima East
Holiday Inn Hotel & Suites Lima East Ohio
Address: 803 South Leonard Avenue, I-75 & St. Rd. 309, Lima, OH 45804
Phone Number:
Location: United States > Ohio > Lima
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#1 Business Hotel in Lima
#3 Family Hotel in Lima
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Lima East 3*
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