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All 5 Lancaster hotels

Holiday Inn Express Lancaster

2.5 of 5 Hotel   |   1861 Riverway Drive, Lancaster, OH 43130
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Ranked #2 of 5 Hotels in Lancaster
Certificate of Excellence 2014
A recent review
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65 reviews from our community

Traveler rating
    24
    28
    4
    6
    3
See reviews for
22
9
7
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Lancaster
See the most recent reviews
Top Contributor
224 reviews 224 reviews
17 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed May 28, 2013 via mobile

Room was clean and tidy when we arrived and the staff was friendly and helpful. We stayed for almost one week and the house keeping staff kept the room fresh and clean. Pool area was maintained well and there were always clean towels to be had. They have a fitness room which sadly I was too busy to visit. Then... More

Was this review helpful? Yes
HI E, General Manager at Holiday Inn Express Lancaster, responded to this review

What a nice review. Thank you so much for your wonderful comments about our hotel. We look forward to seeing you again in the future. More

Salem, Virginia
Top Contributor
62 reviews 62 reviews
37 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 22, 2013

As a Platinum PCR member I stay in a lot of HIE hotels and I have to say this is one of my favorites because of it's location and clean rooms. Nice rooms, good breakfast, great service, and good bedding. The fitness center has free weights which I always look for when selecting my hotels. Nice to have a great... More

Was this review helpful? Yes
Holiday Inn Exp... L, General Manager at Holiday Inn Express Lancaster, responded to this review

Thank you so much for taking the time to post a review about our hotel. It is great to hear from you and hear what you think about us. We are excited to know you will be returning and look forward to your next visit. More

Houston, Texas
Top Contributor
169 reviews 169 reviews
151 hotel reviews
144 helpful votes 144 helpful votes
5 of 5 stars Reviewed May 13, 2013

I visit Lancaster quite often on Business, and have always stayed at the Hampton Inn. This week there was an Emergency call, and the Hampton was fully booked. I found the HIE on Google. As a Platinum member, I would have booked HIE first, had I realized it was there. So let’s check in, and see what this place is... More

Was this review helpful? Yes 1
HI E, General Manager at Holiday Inn Express Lancaster, responded to this review

What a wondersul review. I love the way you touched on most of what our hotel has to offer. We look forward to seeing you again on your next visit. More

wv
Top Contributor
175 reviews 175 reviews
31 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed May 8, 2013

I had used my points for a free night stay the room was clean and comfortable and the breakfast was good & hot with lots of variety to choose from.Overall, it was a very comfortable stay and would stay here again.

Was this review helpful? Yes
HI E, General Manager at Holiday Inn Express Lancaster, responded to this review

Thank you for sharing about your stay at our hotel. We are very happy to hear from you. Please come back and stay again soon. More

Cincinnati
1 review
5 of 5 stars Reviewed April 23, 2013

When I arrived in Lancaster, Ohio I realized I was 20 miles from my preferred destination. I really meant to book the Holiday Inn down the road at Logan, Ohio. Since I had made my reservation online at Expedia, my credit card had already been charged out. I called Expedia but they would not remove the charge from my account... More

Was this review helpful? Yes
HI E, General Manager at Holiday Inn Express Lancaster, responded to this review

Thank you for the wonderful comments. We are happy we were able to help take care of your hotel needs. It was a pleasure to have had the opportunity to help you. More

New York, New York, United States
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 12, 2013

This is a nice hotel conveniently located in Lancaster. I was pleasantly surprised to find nice amenities and how clean the hotel was. This is not the Holiday Inn that I remember from years ago-this is a much nicer version.

Was this review helpful? Yes
HI E, General Manager at Holiday Inn Express Lancaster, responded to this review

Thank you so much for talking about how nice our hotel is. We love to know what you think about us. More

MI
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 8, 2013

We have stayed at this hotel for the past 2 years for a couple nights during spring break week to visit Hocking Hills. We are very pleased with the great location of this hotel, the cleanliness, and wonderful staff. Rooms are spacious enough for our family. We wish they had a hot tub in the pool area. The beds are... More

Was this review helpful? Yes
HI E, General Manager at Holiday Inn Express Lancaster, responded to this review

Thank you for sharing. We love to hear what you think. More

Lake Orion, Michigan
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 4, 2013

Spent 4 nights in this hotel (beginning of April 2013) and found it to be clean and comfortable. Only downside is that there is no hottub/jacuzzi in the pool area. So, the kids swam but the adults felt cheated. Otherwise, it is a standard issue Holiday Inn Express. Reasonable breakfast- not great but ok. Hot coffee always available in the... More

Was this review helpful? Yes
HI E, General Manager at Holiday Inn Express Lancaster, responded to this review

Thank you for the wonderful review of our hotel. We hope to see you again soon. More

Amanda, Ohio
Top Contributor
243 reviews 243 reviews
26 hotel reviews
177 helpful votes 177 helpful votes
3 of 5 stars Reviewed March 14, 2013

It is right where you need it if you are in Lancater for a visit or meeting. The beds are comfy. The place was clean n smelled good. The food was good. The location is it's best things it's got going for it.

Was this review helpful? Yes 1
HI E, General Manager at Holiday Inn Express Lancaster, responded to this review

Thank you for your kind remarks about your stay with us. We hope to see you again soon. More

Omaha, Nebraska
Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 15, 2013

Stayed here a few weeks ago for work. As others have said, front desk staff was very friendly and got me checked in quickly. Room was clean, everything worked, actually even had HDTV in the room rather than a flat panel that didn't really have hi def service. My bed wasn't as comfortable as others have mentioned, but its a... More

Was this review helpful? Yes
Holiday Inn Exp... L, General Manager at Holiday Inn Express Lancaster, responded to this review

Thank you for the nice comments about our hotel. Its nice to hear about the reasons you choose to stay with us and the things you like and dislike. It is always our goal to make sure you have a great stay when you choose to stay with the Holiday Inn Express & Suites in Lancaster, Ohio. More

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Additional Information about Holiday Inn Express Lancaster

Address: 1861 Riverway Drive, Lancaster, OH 43130
Phone Number:
Location: United States > Ohio > Lancaster
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Lancaster 2.5*
Number of rooms: 63
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Also Known As:
Holiday Inn Express Lancaster Hotel Lancaster
Holiday Inn Lancaster
Holiday Inn Express Lancaster Ohio

21 photos of this hotel

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