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All 5 Lancaster hotels

Holiday Inn Express Lancaster

2.5 of 5 Hotel   |   1861 Riverway Drive, Lancaster, OH 43130
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Ranked #1 of 5 hotels in Lancaster
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed March 14, 2013
stacicooperhoffmann Amanda, Ohio
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57 people have reviewed this hotel

Traveler rating
    22
    24
    3
    5
    3
See reviews for
21
7
5
13
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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There are newer reviews for Holiday Inn Express Lancaster
See the most recent reviews
Amanda, Ohio
Top Contributor
237 reviews 237 reviews
25 hotel reviews
164 helpful votes 164 helpful votes
3 of 5 stars Reviewed March 14, 2013

It is right where you need it if you are in Lancater for a visit or meeting. The beds are comfy. The place was clean n smelled good. The food was good. The location is it's best things it's got going for it.

Was this review helpful? Yes 1
HI E, General Manager at Holiday Inn Express Lancaster, responded to this review

Thank you for your kind remarks about your stay with us. We hope to see you again soon. More

Omaha, Nebraska
Contributor
14 reviews 14 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 15, 2013

Stayed here a few weeks ago for work. As others have said, front desk staff was very friendly and got me checked in quickly. Room was clean, everything worked, actually even had HDTV in the room rather than a flat panel that didn't really have hi def service. My bed wasn't as comfortable as others have mentioned, but its a... More

Was this review helpful? Yes
Holiday Inn Exp... L, General Manager at Holiday Inn Express Lancaster, responded to this review

Thank you for the nice comments about our hotel. Its nice to hear about the reasons you choose to stay with us and the things you like and dislike. It is always our goal to make sure you have a great stay when you choose to stay with the Holiday Inn Express & Suites in Lancaster, Ohio. More

Maple Park, IL
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 2, 2013

Clean hotel/room, VERY nice and exceptional service all around. Close to everything. I would highly recommend this hotel. And the beds were SUPER comfortable. A great and free breakfast buffet as well.

Was this review helpful? Yes
Holiday Inn Exp... L, General Manager at Holiday Inn Express Lancaster, responded to this review

Thank you for sharing your experience at our hotel. Hope to see you again soon! More

Hyattsville, Maryland
Contributor
16 reviews 16 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 2, 2013

After traveling many hours, we stopped here and were greeted by very pleasant and kind staff. We got a great room, convenient to the parking area. The beds were comfortable. The only thing that was not too good was the heating. It got a bit too warm with the fan on, and a little too cool with the fan off,... More

Was this review helpful? Yes
Holiday Inn Exp... L, General Manager at Holiday Inn Express Lancaster, responded to this review

Thank you for letting everyone know about us. I'm glad you were satisfied with our hotel. We look forward to seeing you again. More

Silver Spring, Maryland
1 review
4 of 5 stars Reviewed December 4, 2012

The staff were very friendly and helpful, and our room was clean and comfortable. It's a convenient location, next to the mall and restaurants. The breakfast buffet was tasty, and our server was friendly and attentive, keeping our coffee cups full each morning. We will definitely stay here again the next time we're in Lancaster.

Was this review helpful? Yes
Holiday Inn Exp... L, General Manager at Holiday Inn Express Lancaster, responded to this review

I’m glad you enjoyed your stay at our hotel. Thank you for sharing your experience. Our staff looks forward to your next visit. More

Ohio
Contributor
19 reviews 19 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 23, 2012

This is a very nice hotel. The front desk clerk was friendly and helpful. The beds were clean and comfortable. The room itself was exceptionally clean. I enjoyed the cookies and apples in the lobby. The morning breakfast was good. The close location to the Mall was a big plus. And there were many nearby places to eat. Everything was... More

Was this review helpful? Yes
Holiday Inn Exp... L, General Manager at Holiday Inn Express Lancaster, responded to this review

Thank you for the nice things you had to say about us. We are proud to receive such a wonderful review. We look forward to having you stay again. More

Minneapolis, Minnesota
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed August 20, 2012

This is a very nice hotel. The beds are extremely comfortable with no ugly hotel comforters to deal with; there was a good working desk with plenty of places to plug things in (shortage of outlets is a big pet peeve). Everything seemed new or at least refreshed and the room was exceptionally clean. We booked this room for one... More

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Chesapeake Beach, Maryland
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 19, 2012 via mobile

I read mostly great reviews with a few exceptions due to renovations. I took a chance. I wasn't disappointed. Nice hotel with very warm welcome and the front desk clerk was so helpful even recommending a great local place to eat. The cookies in the lobby were to die for - yummy! My room was clean and up to date.... More

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Cleveland, Ohio
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 10, 2012

Booked a room at the summer special rate of $151.00/night. I realized soon after I booked the room, that the rate was high. Other hotels in the area and in Ohio are about $100/$110/night. Tried to cancel, but (my fault, I didn't read the fine print) was told this was a special rate and I would be charged whether I... More

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 18, 2012 via mobile

Upon check in we were greeted by friendly staff. Then went to our room which was fairly clean with the exception of some previous guests toenails on the floor. The beds were supposed to be queen size but were only full size. Then the construction workers started working at 7am, the carpet was ripped up in the hallway and there... More

Was this review helpful? Yes 1
Management response:

Dear achlysadara, Thank you for taking the time to write your review following your recent stay. We are pleased to hear you found our staff friendly and your room clean. I am sorry for any inconvenience our renovations caused you. I have taken note of your comments regarding our gym and breakfast. Rest assured we will address these with the... More

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Additional Information about Holiday Inn Express Lancaster

Address: 1861 Riverway Drive, Lancaster, OH 43130
Phone Number:
Location: United States > Ohio > Lancaster
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Lancaster 2.5*
Reservation Options:
TripAdvisor is proud to partner with IHG, Travelocity, Expedia, Orbitz, Agoda, Booking.com, Priceline, Tingo, BookingOdigeoWL and Hotels.com so you can book your Holiday Inn Express Lancaster reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Lancaster Hotel Lancaster
Holiday Inn Lancaster
Holiday Inn Express Lancaster Ohio

21 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites is Lancaster's newest hotel, opened in May 2001. We are conveniently located on the Lancaster Business Route 33 next to the River Valley Mall. Our hotel has the extra amenities you've been looking for with an indoor pool, fitness center, business center, in-room movie rental, Nintendo and an extended complimentary Continental breakfast. Our large comfortable great room is a wonderful place to enjoy our specially prepared cinnamon rolls in the morning. We also offer ADA compliant rooms, 15 kitchenette suites, 10 whirlpool rooms, and 38 standard rooms with 1 king or 2 queen beds. All of our rooms come equipped with an iron, board, hair dryer, coffee maker, alarm clock radios, two 2-line phones with voicemail, micro-refrigerator, and free high-speed and wireless Internet access. ... more   less 
Number of rooms
63

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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