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Holiday Inn Express Lancaster

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1861 Riverway Drive, Lancaster, OH 43130
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Holiday Inn Express Lancaster
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Holiday Inn Express Lancaster
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75 reviews from our community

Traveler rating
    28
    32
    6
    6
    3
See reviews for
25
10
7
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Lancaster
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Berkshire, Massachusetts
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed November 12, 2014

My Mother and I drove from Massachusetts and were staying at this motel for 2 nights to attend an auction nearby. The room was fine...clean and the window opened a bit to get some fresh air. Unfortunately, the room next door had his cell phone alarm going off at 5am EACH MORNING and even when I called the front desk,... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Lancaster, responded to this review

Dear MelissaLondon, Thank you for taking the time to relay your comments regarding our property during your recent stay. I am happy to know that you found our rooms clean and comfortable. However, it is regrettable that the noise challenges affected your overall satisfaction. The feedback we receive from our valued guests, like you, enables us to target problem areas... More 

Ilderton
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 2, 2014

Very clean, great service. Will definitely stay here again. Continental breakfast was good. Lots of great restaurants and shopping close by. I would definitely recommend this hotel. Five stars in my opinion.

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Contributor
20 reviews 20 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 27, 2014

My husband and I stayed here when attending a hotel in Baltimore. The hotel is pretty standard--free wifi and a refrigerator in the room. The room itself was very clean and the staff was pretty helpful. The breakfast was not very exciting and the pancake maker was broken.

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Ohio
Top Contributor
83 reviews 83 reviews
51 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed September 23, 2014

I stayed at this hotel to be close to a wedding in hocking hills the next day. I found the hotel to be on par with other Holiday Inn Express hotels; everything was clean and the staff friendly. I slept well and the bed seemed perfect as I didn't wake up sore as sometimes happens at other hotels. I didn't... More 

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Kettering, United Kingdom
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 23, 2014

Located on the outskirts of town next to River Valley Shopping Mall, which has a good provision of national chain restaurants. Good sized, clean room, very soft bed, free hi-speed wifi, coffee, fridge and microwave. Complimentary buffet breakfast good and varied. Very comfortable stay and slept well till 5.30am, when the guys above me got up.

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Malvern, Ohio
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 7, 2014

My husband and I opted to stay here for two nights while checking out all there was in the Hocking Hills area. It was about $40 cheaper than the Holiday in closer to the hiking areas but it was an easy drive and a great way to save. The room was larger than I expected. The breakfast that was included... More 

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Contributor
12 reviews 12 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 5, 2014

We visited the Holiday Inn Express in Lancaster OH in late August. Ohio can be hot in late August and such was the case. 90 degrees plus and muggy. We had booked a suite for the four of us. The room was very nice, clean and plenty of room. However we could not enjoy it at all. Our AC unit... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Lancaster, responded to this review

Dear Steven S, Thank you for taking the time to share your comments with us. I am glad that you found our rooms to be nice and clean. However, I regret that the air conditioning systems were a disappointment. We will use your feedback to consider for upgrades needed. I hope you give us another chance to host you again... More 

Mineral Ridge
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 2, 2014

Very nice hotel. Nice rooms and common area for breakfast which was no charge. Good for travelers on business. Very country but close to old downtown area. 25 min. from Columbus, Ohio. Close to Hocking Hills. Sometimes prices get high in the summer and especially August. Some stay for the Ohio state fair.

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Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 26, 2014

The hotel was clean, comfortable, and quiet. The suite was very roomy. Spacious breakfast area. Pet friendly - nice area to walk the dog outside. A good stopping point after a long day on the road - a lot of restaurants nearby. We'll plan to stop here again.

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Jane Lew, West Virginia
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 28, 2014

Nice hotel, good room and a good bed but I feel $160.00 is a bit high for what we got. The breakfast was fairly good for a hotel freeby. Staff was good but they needed another clerk when we checked in.

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