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All 5 Lancaster hotels

Holiday Inn Express Lancaster

2.5 of 5 Hotel   |   1861 Riverway Drive, Lancaster, OH 43130
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Ranked #2 of 5 Hotels in Lancaster
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
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63 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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19 reviews 19 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My husband and I stayed here when attending a hotel in Baltimore. The hotel is pretty standard--free wifi and a refrigerator in the room. The room itself was very clean and the staff was pretty helpful. The breakfast was not very exciting and the pancake maker was broken.

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Top Contributor
74 reviews 74 reviews
51 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel to be close to a wedding in hocking hills the next day. I found the hotel to be on par with other Holiday Inn Express hotels; everything was clean and the staff friendly. I slept well and the bed seemed perfect as I didn't wake up sore as sometimes happens at other hotels. I didn't... More

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Kettering, United Kingdom
19 reviews 19 reviews
15 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Located on the outskirts of town next to River Valley Shopping Mall, which has a good provision of national chain restaurants. Good sized, clean room, very soft bed, free hi-speed wifi, coffee, fridge and microwave. Complimentary buffet breakfast good and varied. Very comfortable stay and slept well till 5.30am, when the guys above me got up.

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Bourbonnais, Illinois
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I opted to stay here for two nights while checking out all there was in the Hocking Hills area. It was about $40 cheaper than the Holiday in closer to the hiking areas but it was an easy drive and a great way to save. The room was larger than I expected. The breakfast that was included... More

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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We visited the Holiday Inn Express in Lancaster OH in late August. Ohio can be hot in late August and such was the case. 90 degrees plus and muggy. We had booked a suite for the four of us. The room was very nice, clean and plenty of room. However we could not enjoy it at all. Our AC unit... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Lancaster, responded to this review

Dear Steven S, Thank you for taking the time to share your comments with us. I am glad that you found our rooms to be nice and clean. However, I regret that the air conditioning systems were a disappointment. We will use your feedback to consider for upgrades needed. I hope you give us another chance to host you again... More

Mineral Ridge
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Very nice hotel. Nice rooms and common area for breakfast which was no charge. Good for travelers on business. Very country but close to old downtown area. 25 min. from Columbus, Ohio. Close to Hocking Hills. Sometimes prices get high in the summer and especially August. Some stay for the Ohio state fair.

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5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 26, 2014

The hotel was clean, comfortable, and quiet. The suite was very roomy. Spacious breakfast area. Pet friendly - nice area to walk the dog outside. A good stopping point after a long day on the road - a lot of restaurants nearby. We'll plan to stop here again.

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Jane Lew, West Virginia
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 28, 2014

Nice hotel, good room and a good bed but I feel $160.00 is a bit high for what we got. The breakfast was fairly good for a hotel freeby. Staff was good but they needed another clerk when we checked in.

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Lakeland, Florida
2 reviews
2 of 5 stars Reviewed May 27, 2014

We made our reservations several months in advance for a family wedding event. Of all the rooms that werein advaced some called directly to the hotel and some the main reservation center. In our case we had called directly to the hotel. When we arrived and to our surprise there were family rooms on each floor. When I complained the... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Lancaster, responded to this review

Dear Douglas W, First of all, thank you for choosing our hotel for your family event. We appreciate you taking the time to write a review about your experience. Your kind words intended for our housekeeping staff will serve as an inspiration to provide superior guest satisfaction. Conversely, you mentioned in detail some issues regarding your reservation. I apologize for... More

2 reviews
5 of 5 stars Reviewed November 25, 2013

My husband and I have stayed at this Holiday Inn at least 6 times this year. Everyone is so friendly and the rooms have always been clean, comfortable and the beds are AMAZING! I always say- if I could fit one of those beds in my purse.....😉 My first stay was in Feb2013. My granddaughter was turning 13 and wanted... More

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Holiday Inn Exp... L, Front Office Manager at Holiday Inn Express Lancaster, responded to this review

Thank you so much for taking your time to give us a great review! It is always nice to know you had such a great experience and that we are a Holiday Inn Express that guests love! We are excited you enjoyed your stay and look forward to seeing you again soon. More

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Additional Information about Holiday Inn Express Lancaster

Address: 1861 Riverway Drive, Lancaster, OH 43130
Phone Number:
Location: United States > Ohio > Lancaster
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Lancaster 2.5*
Number of rooms: 63
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Also Known As:
Holiday Inn Express Lancaster Hotel Lancaster
Holiday Inn Lancaster
Holiday Inn Express Lancaster Ohio

21 photos of this hotel

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Hotel & grounds (2)
Room/suite (10)
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Pool/beach area (2)
Business center/function rooms (1)
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