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All 5 Lancaster hotels

Holiday Inn Express Lancaster

2.5 of 5 Hotel   |   1861 Riverway Drive, Lancaster, OH 43130
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Ranked #2 of 5 Hotels in Lancaster
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Jessica0420 Bourbonnais, Illinois
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60 reviews from our community

Traveler rating
    23
    25
    3
    6
    3
See reviews for
21
8
5
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Bourbonnais, Illinois
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I opted to stay here for two nights while checking out all there was in the Hocking Hills area. It was about $40 cheaper than the Holiday in closer to the hiking areas but it was an easy drive and a great way to save. The room was larger than I expected. The breakfast that was included... More

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We visited the Holiday Inn Express in Lancaster OH in late August. Ohio can be hot in late August and such was the case. 90 degrees plus and muggy. We had booked a suite for the four of us. The room was very nice, clean and plenty of room. However we could not enjoy it at all. Our AC unit... More

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Mineral Ridge
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel. Nice rooms and common area for breakfast which was no charge. Good for travelers on business. Very country but close to old downtown area. 25 min. from Columbus, Ohio. Close to Hocking Hills. Sometimes prices get high in the summer and especially August. Some stay for the Ohio state fair.

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Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel was clean, comfortable, and quiet. The suite was very roomy. Spacious breakfast area. Pet friendly - nice area to walk the dog outside. A good stopping point after a long day on the road - a lot of restaurants nearby. We'll plan to stop here again.

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Jane Lew, West Virginia
Contributor
19 reviews 19 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 28, 2014

Nice hotel, good room and a good bed but I feel $160.00 is a bit high for what we got. The breakfast was fairly good for a hotel freeby. Staff was good but they needed another clerk when we checked in.

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Lakeland, Florida
2 reviews
2 of 5 stars Reviewed May 27, 2014

We made our reservations several months in advance for a family wedding event. Of all the rooms that werein advaced some called directly to the hotel and some the main reservation center. In our case we had called directly to the hotel. When we arrived and to our surprise there were family rooms on each floor. When I complained the... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Lancaster, responded to this review

Dear Douglas W, First of all, thank you for choosing our hotel for your family event. We appreciate you taking the time to write a review about your experience. Your kind words intended for our housekeeping staff will serve as an inspiration to provide superior guest satisfaction. Conversely, you mentioned in detail some issues regarding your reservation. I apologize for... More

2 reviews
5 of 5 stars Reviewed November 25, 2013

My husband and I have stayed at this Holiday Inn at least 6 times this year. Everyone is so friendly and the rooms have always been clean, comfortable and the beds are AMAZING! I always say- if I could fit one of those beds in my purse.....😉 My first stay was in Feb2013. My granddaughter was turning 13 and wanted... More

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Holiday Inn Exp... L, Front Office Manager at Holiday Inn Express Lancaster, responded to this review

Thank you so much for taking your time to give us a great review! It is always nice to know you had such a great experience and that we are a Holiday Inn Express that guests love! We are excited you enjoyed your stay and look forward to seeing you again soon. More

Cleveland, Ohio
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 7, 2013

Room was good size, beds were comfortable and clean. I like the Bath and Body Works toiletries and the towels seemed pretty fluffy for hotel towels. When I was there the fire alarm went off two times around 1 a.m.---literally had me jump out of bed it was so loud! Which is obviously a good thing if there is an... More

Was this review helpful? Yes 1
Holiday Inn Exp... L, Front Office Manager at Holiday Inn Express Lancaster, responded to this review

Thank you for taking the time to post a review for your stay at our hotel. We apologize for the unfortunate experience of the fire alarm sounding. This was a circumstance that is out of our control. It is unfortunate to get woke up by a horn sounding but at the same time we are glad to know that it... More

Otsego, Michigan, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 14, 2013

First and most important......PLEASE do not change your pet policy. It is so difficult for those of us who have well trained/behaved pets that travel with us and not be able to find a hotel that will allow them. We stayed for 5 days. They are one of the few pet friendly hotels and that is a huge plus for... More

Was this review helpful? Yes 1
Holiday Inn Exp... L, Front Office Manager at Holiday Inn Express Lancaster, responded to this review

Thank you for the great review on your experience at our hotel. We are pleased to see that your stay was enjoyable for both you and your pet! We are looking forward to seeing you and your pet return in the near future! More

Fort Wayne, Indiana
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed October 13, 2013

When we arrived, no rooms to our specification were ready so the desk clerk upgraded us so that we could get into our room. Since we came for fair week and to be with family, the suite was perfect. The bed was comfortable and the staff was very friendly and helpful!

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HI E, Front Office Manager at Holiday Inn Express Lancaster, responded to this review

Thank you so much for sharing your great experience at our hotel. We appreciate your kind words concerning our hotel and staff. Guest satisfaction is #1 with us! I am happy to hear that your upgrade into a suite was very accommodating for you and your family. We are looking forward to seeing again soon. More

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Additional Information about Holiday Inn Express Lancaster

Address: 1861 Riverway Drive, Lancaster, OH 43130
Phone Number:
Location: United States > Ohio > Lancaster
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Lancaster 2.5*
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Also Known As:
Holiday Inn Express Lancaster Hotel Lancaster
Holiday Inn Lancaster
Holiday Inn Express Lancaster Ohio

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