I just booked two rooms for 5 nights at this hotel for my clients that were working on an out of state project. They arrive after a 12 hour drive and long day of work to find out the water has been shut off and they are unsure of when it will be back on. They get to their room... more

Great hotel, We were with a group, 5 rooms total. The hotel staff made sure our rooms were together and on the first floor. The rooms and baths were very clean .The breakfast buffet was great,hot bacon and sausage gravy and lots to pick from, very clean and well stocked. We used the lobby/breakfast room in the evenings for games... more

Stayed at this hotel while visiting relatives in Millersport. The hotel was very clean and comfortable and the staff was very friendly. The biggest surprise was the variety of the breakfast. Hot and cold cereal, bacon, omelets, and a lot more. My only complaint would be that the driving instructions on Holiday Inn's website were old and didn't reflect some... more

I found the hotel to be very accomadating as well as very friendly. We had hosted a 3 day euchre tourney at the hotel and they let us use the breakfast room for our tourney. They let us use it for free as long as we followed their guidelines. The staff was not only great they was very helpful as... more

Will not stay in this motel again. Why? 1. Were in Lancaster due to mother's illness. My sister called and came to the motel twice looking for me when it was determined we needed to rush her to the hospital. Front desk told her we were not there. She even gave them the license number of our car parked in... more

As a business traveler who is frequently on the road, I've stayed in many hotels, and seen the good and the bad. I've learned to keep my expectations low, since quality can vary greatly. Occasionally a hotel comes along that is just amazing, and this fit the bill. The location was perfect; close to the highway and shopping areas, but... more

We stayed at this hotel in October 2004. This hotel was very nice, as it is a newer hotel. We enjoyed the queen beds in the room and the high speed internet access. We also had fun in the indoor pool. The breakfast bar was pretty good too. Our only problem was when we were awakened by one of the... more

MY family stayed in lancaster on our way to the columbus zoo. Very clean had a nice indoor pool. Big room for breakfast, felt safe, lots of vending machines close to the room. local area has plenty of stores and restaurants. We had pizza delivered to the hotel from rudy's it was very good pizza. more