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Hampton Inn Lancaster

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2041 Schorrway Drive, Lancaster, OH 43130
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Best prices for: 1 room 1 guest
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Hampton Inn Lancaster
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Hampton Inn Lancaster
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161 reviews from our community

Traveler rating
    60
    52
    26
    13
    10
See reviews for
53
41
11
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brook Park, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Always a good stay when I come into town. Pleasant staff, nice room. Nice Continental breakfast area. Comfortable rooms, right off of Hwy. 33. Close to mall and Restaraunts, Hotel of choice in Lancaster Area

Review collected in partnership with Hampton

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Wadsworth, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

Staff was not receptive, bathroom cleanliness was terrible, pool and spa was out of service, and price was horrible. My wife and i were traveling with a group of people for a weekend trip. We have been Hilton members for years and have always been pleased with our Hilton experience. This trip has really made us think that maybe paying... More 

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Marietta, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

I travel frequently for business purposes. I have stayed at a variety of branded hotels. Hampton is generally a great value, but it felt very average on this stay. Maybe it was the room I was in, or just a bad day.

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Newark, United States
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Overall the experience was nice. Some confusion re: reservation. The pool was disappointing as the water temperature was quite cold. Friendly staff that did their very best to solve any little problems that may have arisen.

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 4, 2015

We stayed at Lancaster Ohio property for a Bowling Tourn and it was horrible we had reserved 2 rooms months ago for 2 adjoining rooms on first floor and called 2 days before check in day 2-1-2015 ANd was told everything was all set we get there and tried putting us on second floor and due to health issues can't... More 

Review collected in partnership with Hampton

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Kim W, General Manager at Hampton Inn Lancaster, responded to this review

Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the issues that you experienced during your stay. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience. We hope you will consider staying with us again the next... More 

Nankin, Ohio
Top Contributor
92 reviews 92 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 31, 2015

Stayed one night at this hotel. Rooms were comfortable and clean. Front staff was ok. Breakfast was ok, I only had cereal. Only negative was the hot tub was not working, and staff told us the pool was cold. Would stay there again.

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Kim W, General Manager at Hampton Inn Lancaster, responded to this review

Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for you not being able to use the pool and spa. I know that when you travel you expect everything to be just as it should be. I am happy to hear that the other part of your stay was wonderful. I hope the next time... More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 29, 2015

Hot tub was not working. Breakfast was good. Friendly staff. Close to shopping and restaurants. Clean rooms. Was disappointed about the hot tub. The only reason we picked this hotel was for this reason, so we were upset we couldn't use it. I would stay there again. Hopefully it's a one time thing.

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Jackson, United States
1 review
4 of 5 stars Reviewed January 26, 2015

This was a very nice hotel. The hot breakfast was fantastic. The only draw back was that the hot tub and pool were cold. The staff were aware of this and had posted a sign about it but it was still a bit disappointing as we had been looking forward to relaxing after a long day of dancing at our... More 

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Raleigh, North Carolina
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 25, 2015

FANTASTIC stay from check in to check out. The staff was amazingly wonderful and very friendly for everything including a few extras like service after hours of breakfast time and more! This is the place to stay in Lancaster if passing through the area!

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indianapolis, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 11, 2015

Fresh and Clean rooms but don't get a room near the stairs a little noisy. Always a Safe and good Stay at Hampton Inns. Bed are comfortable and the towels are soft. Breakfast in the morning is excellent. There are nicer hotels out there but your gonna pay for decorations and not quality of stay. This is the place to... More 

Review collected in partnership with Hampton

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Kim W, General Manager at Hampton Inn Lancaster, responded to this review

Thank you so much for taking the time to write a review about our Hampton Inn. We strive very hard to make all of our guests feel at home when they walk through our doors. I also do want to apologize for any noise. We hope to see you again when your travels bring you through Lancaster. I will also... More 

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