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Days Inn Cleveland Lakewood

2.0 of 5
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12019 Lake Avenue, Lakewood, OH 44107
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Days Inn Cleveland Lakewood
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189 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Buffalo, New York
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

The only GOOD thing about the hotel was that it was cheap. We got to our room & noticed that our fridge was busted. Well my wife needed a fridge to keep her meds cold. So the hostess changed our room not once but 3 times because the next room she gave us was occupied & then the room after... More 

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A TripAdvisor Member
1 of 5 stars Reviewed 2 weeks ago

The room and the towels were dirty ! The water was cold and the hotel is noisy. Forget the breakfast, there is almost nothing to eat... The unique good point I can mention it, was the staff, very nice. I definitely do not recommend this hotel to anyone !!

Review collected in partnership with Days Inn

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ElizabethWhite, Manager at Days Inn Cleveland Lakewood, responded to this review

Thank you for taking the time to write a review. Our guests feedback is very important to us. We would like to apologize for any inconvenience you may have experienced while staying with us, however, we have a very nice breakfast which includes hot oatmeal with three kinds of toppings, three kinds of fresh fruit, two kinds of cereal, three... More 

Campbell, Ohio, United States
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

First of all, I have stayed at several Days Inn around the state of Ohio, and out of state the price was jacked up from just a week ago. The room had white stuff that either they sprayed for bugs or mice or it was paint on the baseboards all around the room. For the price I could of stayed... More 

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ElizabethWhite, Manager at Days Inn Cleveland Lakewood, responded to this review

Thank you for taking the time to write a review. We would like to apologize for any inconvenience you experienced during the duration of your stay with us. We are looking into your concerns, however, we thoroughly inspected the room you stayed in and could not find any of the "white stuff" that you mentioned in your review. Also, I... More 

Canyon Lake, Texas
1 review
3 of 5 stars Reviewed 3 weeks ago

Breakfast was at a minimal. Hot water not easy to come by after 8 am. Staff friendly and professional. Heater was awesome. Housekeeping friendly and diligent. Security better than expected.

Review collected in partnership with Days Inn

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ElizabethWhite, Manager at Days Inn Cleveland Lakewood, responded to this review

Thank you for taking the time to write a review. We are very pleased to hear that our staff was professional and friendly. Also, thank you for mentioning our wonderful security. We would like to apologize for any inconvenience you experienced, however, our breakfast consists of fresh, hot oatmeal with toppings including brown sugar, granola and raisins, three kinds of... More 

Saint Louis, Missouri
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Hotel was clean, staff was friendly, in a decent area. End of positives.The 2 bed/4 person occupancy room came stocked with A WASH CLOTH and A TOWEL no trashcan. Room had running toilet, no soap, hard beds, thin walls, No smoke alarm the first night, 2nd night there was one, but it kept chirping. 3 calls to lobby got the... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes
ElizabethWhite, Manager at Days Inn Cleveland Lakewood, responded to this review

Thank you for taking the time to write a review. We are very pleased to hear that the hotel was clean and our staff were friendly. Also, thank you for mentioning our wonderful location, just ten minutes from Downtown Cleveland and within walking distance of Edgewater Park. We are looking into the concerns you mentioned, however, we do not charge... More 

Ironton, Ohio
1 review
1 of 5 stars Reviewed 4 weeks ago

I would not stay again. The room smelled like beer. The room above us was having a party. The breakfast was stale bread and hot milk. The fruit basket had rotted fruit in it. The clerks wete not helpful at all. I will not stay hete again.

Review collected in partnership with Days Inn

Was this review helpful? Yes
ElizabethWhite, Manager at Days Inn Cleveland Lakewood, responded to this review

Thank you for taking the time to write a review. We would like to apologize for any inconvenience and assure you we are looking into your concerns. However, our breakfast is kept fresh and well stocked, daily, from 6:30 am until 9:30 am and consists of 2 kinds of cold cereal, a variety of hot oatmeal with toppings, 3 kinds... More 

Perrysburg, Ohio
1 review
3 of 5 stars Reviewed 4 weeks ago

Staff at the front desk was great. Friendly and helpful with information about Cleveland. The maid came around before check out time, never knocked and just walked in. We were still in bed but luckily clothed. The hotel itself was a little questionable. We had a cigerette burn in bedding. Even though all the rooms seemed non smoking on the... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes
ElizabethWhite, Manager at Days Inn Cleveland Lakewood, responded to this review

Thank you for taking the time to write a review. We are pleased to hear that our staff were friendly and accommodating. We would like to apologize for the concerns you mentioned and assure you that we are looking into these. We are always prepared to resolve any issue that does not meet our high standards. We hope you will... More 

Cleveland, Ohio
2 reviews
1 of 5 stars Reviewed March 3, 2015

Save yourself the trouble and don't stay here. It's a crime we had to pay $10/ for a dog, no room service for a two day stay, smoke stinky room, halls, noisy, dirty, leaky, no soap, towels, washcloths, missing light bulbs, alarm goes off at 530am, yikes, just terrible. My checkout will. E interesting.

Was this review helpful? Yes
ElizabethWhite, Manager at Days Inn Cleveland Lakewood, responded to this review

Thank you for reviewing our hotel. We would like to apologize for any inconvenience, however, had you mentioned to our Front Desk staff that you were unhappy with your room we would have immediately given you a new one. Our housekeeping staff give service to each guest everyday unless there is a Do Not Disturb sign on the door. We... More 

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