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Days Inn Cleveland Lakewood

2.0 of 5
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12019 Lake Avenue, Lakewood, OH 44107
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1 room 1 guest
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Days Inn Cleveland Lakewood
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239 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
  • All months
    (239)
  • Mar-May only
    (72)
  • Jun-Aug only
    (91)
  • Sep-Nov only
    (46)
  • Dec-Feb only
    (30)
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State College, Pennsylvania
1 review
3 of 5 stars Reviewed 5 days ago NEW

There were ants in the bathroom, the toilet bowl was not securely bolted to the floor, I told the front desk and they said that they would send a maintenance man, but it was never fixed. Carpet in the hallway was threadbare. You could hear the people in the room above walking around. The price for the area was too... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes
ElizabethWhite, Manager at Days Inn Cleveland Lakewood, responded to this review

Thank you for taking the time to review our hotel. Our guests feedback is very important to us as it helps us to improve our hotel. We are looking into the concerns you mentioned, however, upon inspecting the room you stayed in we were unable to find a problem with the toilet or ants. I can assure you that our... More 

Travelers are raving about these Lakewood hotels

Cherry Hill, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Upon arrival, the lobby was dark, dreary, and smelled of bleach and cigarettes. The bathroom in the room was tiny and filthy. The bathtub was cracked, rusted, and dirty. The shower head was broken. We were told that we would be provided with a free continental breakfast each morning. As we entered the breakfast room, we were greeted by nothing... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes 1
ElizabethWhite, Manager at Days Inn Cleveland Lakewood, responded to this review

Thank you for taking the time to write a review. All feedback is helpful as it helps us to improve our property. We are sorry for the inconvenience, however, our housekeeping staff work hard to ensure each guest receives service daily in a timely manner. We are looking into the issues you mentioned and we hope you will consider giving... More 

Mount Holly, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I walked in my room and could tell you ten things wrong right off the bat. Broken light dirty walls used shampoo bottle stained and dirty bed shirt. For the price that's alsmost what I expected but I would not go back. The service at the front desk was great though..

Review collected in partnership with Days Inn

Was this review helpful? Yes 1
ElizabethWhite, Manager at Days Inn Cleveland Lakewood, responded to this review

Thank you for taking the time to write a review. We would like to apologize for any inconvenience you experienced. I can assure you we are looking into the concerns you mentioned and taking appropriate action. Thank you for mentioning our wonderful Front Desk staff and we hope you will give us another chance to serve you. More 

Pittsburgh, Pennsylvania
1 review
1 of 5 stars Reviewed 2 weeks ago

Booked this hotel based on proximity to the city and family that lives in the area. The distance to local attractions are the only nice thing I can say about this hotel. Upon checking in we were told by the employee at the front desk that our door handle "sticks" a little and to be mindful of that when trying... More 

Was this review helpful? Yes
ElizabethWhite, Manager at Days Inn Cleveland Lakewood, responded to this review

Thank you for reviewing our hotel. We would like to apologize for any inconvenience you experienced during your stay with us and we are looking into the concerns you mentioned. We wish you would have accepted our offer of another room as I am sure our staff would have given you an upgraded room for your troubles. Thank you for... More 

Moorhead, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

We arrived late after a baseball game. The clerk was unhappy that we were getting a room with Wyndham points. Our room air conditioner did not work. They had a fan in the room. It was above 80 all night. The TV cable connection was disconnected. The reservation was for three people and there was only two towels. It was... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes 1
ElizabethWhite, Manager at Days Inn Cleveland Lakewood, responded to this review

Thank you for taking the time to write a review. We were very surprised with your review as our staff would never be "unhappy" about a guest getting a room with their Wyndham points. We wish you would have notified the staff of your room problems as we would have immediately fixed any concern you had or given you a... More 

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Hotel & grounds (2)
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