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Days Inn Cleveland Lakewood

2.0 of 5
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12019 Lake Avenue, Lakewood, OH 44107
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1 room 1 adult
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Days Inn Cleveland Lakewood
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287 Reviews from our TripAdvisor Community

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Highland Heights, Kentucky
1 review
2 of 5 stars Reviewed 2 weeks ago

The temperature control in the shower was awful. You can turn left and the water is very hot, or you can turn right and the water was cold. I woke up several times during the night due to loud noise coming from down my first floor hallway.

Review collected in partnership with Days Inn

Helpful?
Thank R4469WEjasonr
New York City, New York
Level Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This is the worst hotel I've ever stayed at. I woke up in the middle of the night to realize the bed was swarming with bedbugs who were feasting on me and my partner. The staff changed us to a different room in the middle of the night but we had to shake up everything and triple check our belongings... More 

Helpful?
Thank Rastar0n

Travelers are raving about these Lakewood hotels

Charleston, West Virginia
1 review
2 of 5 stars Reviewed 3 weeks ago

Highly unsatisfactory... Heater fan did not work; the room eventually got warm. Very small room and bathroom. King bed mattress, sides were broken down and almost dumped you in floor. Commode had brown stains in bottom. Hall smelled strongly of cigarette smoke. No washcloths after first night. Very disappointed.

Review collected in partnership with Days Inn

Helpful?
Thank eugenew229
ElizabethWhite, Manager at Days Inn Cleveland Lakewood, responded to this review

Thank you for your review, each review helps us make the necessary changes to better our hotel. I want to apologize for any inconvenience you may have experienced during your stay with us. Our rooms are all standard size room and also bathrooms. I assure you that we are looking into the concern you have mentioned and action will be... More 

Cleveland, Ohio
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Kelly, Elizabeth and Chelsey have continued to provide effective and efficient customer service -- even during this gem of a hotel's renovation. I had yet another great stay at this hotel that keeps getting better because of its renovation - a renovation managed and overseen by Kelly and Elizabeth - all while meeting their daily management objectives. My needs as... More 

Review collected in partnership with Days Inn

Helpful?
Thank A477LZmatthewh
ElizabethWhite, Manager at Days Inn Cleveland Lakewood, responded to this review

Thank you so much for your review, I were pleased to hear that you are a returning customer. I am glad that you always have a fantastic stay with us. We are looking forward to seeing you again when you are in town. Thank you again for your review. More 

Herndon, Virginia
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The staff is wonderful. Friendly, helpful and kind. But the hotel is old, and run down in many ways. And it's really loud. The halls are wood floors so everything echo's. They also have smoking rooms which drifts down the hallway into the non-smoking rooms. If it wasn't for the staff the place would be bad...

Helpful?
Thank Larry C
ElizabethWhite, Manager at Days Inn Cleveland Lakewood, responded to this review

Thank you for your review, each review helps us make the necessary changes to better the hotel. I was pleased to hear that you enjoyed our staff members during your stay. I was to apologize for any inconvenience you may have experienced. We are still in the process of renovating the hotel and also guest rooms, and we will be... More 

Kettering, Ohio
1 review
2 of 5 stars Reviewed 4 weeks ago

Looks nice on the outside. Room was small but decent but bathroom was gross and I told the front desk and showed them pics and manager was supposed to call but hasn't.

Review collected in partnership with Days Inn

Helpful?
Thank 509jennyg
ElizabethWhite, Manager at Days Inn Cleveland Lakewood, responded to this review

Thank you for taking the time to write a review. I would like to apologize for any inconvenience you experienced during your stay with us an as you probably noticed, we have began renovating the entire hotel including the guest rooms. I would like to speak with you regarding your stay, however, I cannot seem to find you in our... More 

1 review
4 of 5 stars Reviewed January 1, 2016 via mobile

I have been here in the past and it wasn't in the best shape, but it was cheap so I decided to go back since I was only going to stay the night. When I walked in it was completely different when I was last here. It really looks like the owner actually put money into it. The staff was... More 

Helpful?
Thank Shauna5608
ElizabethWhite, Manager at Days Inn Cleveland Lakewood, responded to this review

Thank you for your review! It truly means a lot to hear that you enjoyed our renovations and staff members. We hope to see you again the next time you are in Cleveland. Thank you again for the review. More 

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