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All 8 Kent hotels

Holiday Inn Express Kent State University

2.5 of 5 Hotel   |   1215 Sanctuary View Drive, Kent, OH 44240
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Ranked #2 of 8 Hotels in Kent
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Fogymtn Dayton, Ohio
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86 reviews from our community

Traveler rating
    54
    21
    5
    4
    2
See reviews for
31
9
2
28
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dayton, Ohio
Senior Contributor
44 reviews 44 reviews
22 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Other than the pillows, I love this place! Very helpful staff and nice clean facility. Nice breakfast and plenty of parking. I'll be sure to stay again. Forgot my Kindle and they took care of it and got it to me. Thanks!

Was this review helpful? Yes
HIEKentFrontDesk, Guest Relations Manager at Holiday Inn Express Kent State University, responded to this review

Thank you so much for taking the time to write about your recent stay at the Holiday Inn Express and Suites Kent State University. We are so happy you were pleased with our staff and your stay, I would like to let you know that we are in the process of replacing all of our pillows with brand new ones.... More

Guam, Mariana Islands
Top Contributor
123 reviews 123 reviews
70 hotel reviews
196 helpful votes 196 helpful votes
4 of 5 stars Reviewed September 16, 2014

Just a quick stop on a driving excursion around the midwest, this hotel was on the way and a good choice. A little pricey for a HI Express, but the staff were friendly and helpful and the location was safe and secure. Usual HIE breakfast bar, love the sausage patties, hate the omelettes.

Was this review helpful? Yes 1
HIEKentFrontDesk, Guest Relations Manager at Holiday Inn Express Kent State University, responded to this review

Thank you for sharing your feedback regarding your stay with us at the Holiday Inn Express and Suites Kent State University. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We hope to see you again soon! More

Wallops Island, Virginia
Contributor
13 reviews 13 reviews
6 hotel reviews
3 of 5 stars Reviewed September 15, 2014

Nice average hotel it was very clean which was a big plus, but they were not very organized. They had lost our reservation in a matter of a few hours after telling us that we had the reservation. Need a little more options for breakfast think they need to add some fruit :)

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HIEKentFrontDesk, Guest Relations Manager at Holiday Inn Express Kent State University, responded to this review

Thank you for the feedback of your recent stay with us. The management team will address the issues you raised immediately. It is important that we use this critique for improving the services we provide. Rest assured that your comments will be reviewed by our team and we will take actions accordingly. More

Janesville WI
Contributor
14 reviews 14 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 2, 2014

I was very pleased with my stay at the Holiday Inn Express Kent State University. Staff was friendly, and the entire facility was impeccably clean. My room was so clean I felt like I was the first one ever in there. The breakfast is typical of other Holiday Inns I have stayed--all good food. The person taking care of the... More

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HIEKentFrontDesk, Guest Relations Manager at Holiday Inn Express Kent State University, responded to this review

Thank you so much for your fantastic review! All of the different aspects you mentioned are reasons we are currently ranked the #1 in the Kent area on Tripadviosr and it is guests like yourself that help us maintain that ranking. We hope to see you again soon! More

Beijing, China
1 review
5 of 5 stars Reviewed August 29, 2014

I chose Holiday In Express Kent State University because it is close to the KSU campus that I intended to revisit 28 years after my graduation. The man at the front desk (evening of August 8, 2014) was very friendly and helpful, telling me about the changes happened in the area and giving me a lot of good advice for... More

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HIEKentFrontDesk, Guest Relations Manager at Holiday Inn Express Kent State University, responded to this review

Thank you for sharing your feedback regarding your stay with us. All of us that work here are pretty amazed at the transformation that has taken place in the city of Kent over the past few years. We are glad that we were able to provide a positive experience for you while you were adventuring around the city. More

1 review
5 of 5 stars Reviewed August 13, 2014

My daughter and I stayed here in late July making a college visit to Kent State Univ., from Maryland. Jasmine at the front desk upgraded our room at no cost and invited us to sign up for the IHG rewards program. Lovely, clean room with small kitchen area! Wonderful breakfast next day and all set for Kent. Car wouldn't start.... More

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HIEKentFrontDesk, Guest Relations Manager at Holiday Inn Express Kent State University, responded to this review

Thank you for the feedback of your recent stay at the Holiday Inn Express and Suites in Kent Ohio. Please accept our sincere gratitude for the review that you provided. It is important that we use this critique in order to improve our services. We will be sure to let Jasmine, Sheila, and Adam know that you appreciated their efforts... More

Pittsburgh, Pennsylvania
Contributor
16 reviews 16 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 12, 2014

I stayed at this hotel recently because of its proximity to the hospital where my sister was a patient. I made same day reservations on-line for one person, and then found out my other sister would be joining me later that night, and that we would probably stay for another night. My room was not available for both nights so... More

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HIEKentFrontDesk, Guest Relations Manager at Holiday Inn Express Kent State University, responded to this review

Thank you for the feedback of your recent stay at the Holiday Inn Express and Suites in Kent Ohio. We appreciate your kind words. More

South Carolina
Senior Contributor
48 reviews 48 reviews
23 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed August 5, 2014

This hotel was clean and the rooms good size. Staff friendly and helpful. Spent 3 nights to attend a family reunion nearby. On the way to Kent and home again we stayed in several chains. It did have secure wi-fi and that was the only hotel only our way that did have a password. That was an absolute plus to... More

Was this review helpful? Yes 1
HIEKentFrontDesk, Guest Relations Manager at Holiday Inn Express Kent State University, responded to this review

Thank you for your kind words! We look forward to your next stay with us! More

Senior Contributor
23 reviews 23 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 19, 2014

Superb facility and staff We had 8 laptop three tablets and 7 smartphones using their WiFi and no delays or bobbles. The staff was extremely attentive and helpfum. I will use this facility again and again!!!

Was this review helpful? Yes 2
HIEKentFrontDesk, Guest Relations Manager at Holiday Inn Express Kent State University, responded to this review

Thank you for taking the time to write a review on Tripadvisor. I am glad you found the staff excellent, friendly and accommodating. Please come back soon, we will be delighted to take care of you again and next time you are in town. More

Cincinnati, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 14, 2014

We arrived late at night without a reservation. The first hotel we stopped at couldn't accommodate our party size, but the desk clerk at the Holiday Inn was very helpful. The room was clean and the housekeeping staff and front desk clerks were friendly. We also enjoyed the breakfast. There were enough choices for my picky children to find something... More

Was this review helpful? Yes 1
HIEKentFrontDesk, Guest Relations Manager at Holiday Inn Express Kent State University, responded to this review

Thank you for taking the time to write about your recent stay. We are very pleased that you had a wonderful stay and we look forward to seeing you again the next time you travel to Miami. Have a great day! More

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Additional Information about Holiday Inn Express Kent State University

Address: 1215 Sanctuary View Drive, Kent, OH 44240
Phone Number:
Location: United States > Ohio > Kent
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Kent State University 2.5*
Number of rooms: 74
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Also Known As:
Holiday Inn Express Kent State University Hotel Kent
Holiday Inn Kent
Kent Holiday Inn
Holiday Inn Express Kent State University Ohio

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