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Comfort Inn Independence

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6191 Quarry Lane, Independence, OH 44131
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Comfort Inn Independence
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111 Reviews from our TripAdvisor Community

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Traveler rating
    33
    37
    22
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    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Memphis, Tennessee
2 reviews
1 of 5 stars Reviewed 2 days ago NEW

My family stayed for one night at the Comfort Inn hotel in Independence, OH. It was a disaster from start to finish. When we checked in the desk clerk admitted to not having the room I reserved weeks ago. By that I mean, in my reservation I specifically asked for the refrigerator and microwave which is advistised as avaliable on... More 

Was this review helpful? Yes
5 of 5 stars Reviewed 4 days ago NEW

Everytime my wife and I come to cleveland from alabama we always stay at this comfort inn, The rooms are clean and the showers are really clean. The cleaning staff is so friendly. The free breakfast is a plus and a wide variety of choices for breakfast, I wish they had biscuits and gravy but I survived without them. Cynthia... More 

Was this review helpful? Yes
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Your comments are a pleasure for my staff to read. Thank you for taking the time to recognize their efforts. We look forward to your next visit on your future trip to our area. Have a great day. More 

Erie, Pennsylvania
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW

What a nice place to stay and a great discount is given to Cleveland Clinic patients. Hotel staff was friendly and helpful, rooms were clean and the pool was lovely. It is about a 20 minute drive to the Cleveland Clinic. There are many restaurants very close to the hotel as well as shopping. The free breakfast was very good.... More 

Was this review helpful? Yes
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Thank you for your very kind words and for taking the time to rerview our hotel. Your comments are shared with all my staff. We do hope your next trip is for pleasure. Have a great day. More 

Jacksonville, North Carolina
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is just outside of town and super easy to get into and out of games. Most traffic after the baseball game was headed in the other direction. Cute pool and nice staff. Breakfast was as expected for Comfort Inn. Hotel is relatively small but definitely nice.

Was this review helpful? Yes
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Thank you for responding to our hotel review. We know your time is valuable. Your comments are greatly appreciated by all our staff and are evaluated by our management team. Hope you enjoyed the game and have a great day. More 

Oakland, California
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Any time I visit Independent, OH, I only stay at this hotel, because the staffs treat me like a family member. Cynthia and Evan are the best front desk customer service people. They are so nice, helpful, warm heart, polite, soft spoken, and down to earth people. Their manager should be proud to have them for there. I feel like... More 

Was this review helpful? Yes
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Thank you for your positive feedback on our hotel survey. My staff members are always pleased to know that our guests are happy with their service, and I am very greatful to have such a reliable group of employees on my team. We look forward to your next visit and hope you have a great day. More 

Washington DC, District of Columbia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Recently stayed for two nights. Room was very clean and the staff was great, especially Evonne, and Mr. Torre (forgot the first name, sorry). Hotel is very close to many restaurants, as well as to downtown Cleveland. Great place to stay in the Cleveland suburbs.

Was this review helpful? Yes
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Your positive comments on our hotel review are greatly appreciated by all our staff especially Evonne and Marlon. I am always pleased to read that our guest acknoweldges the the effort put forward by our staff. Thank you for taking the time and we hope you will retutn soon. Have a great day. More 

Clarence, New York
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 18, 2015

Very nice hotel. Clean,comfortable, friendly staff. Good Continental breakfast,hot and cold foods, centrally located to downtown and and the Cleveland Zoo. You can walk to restaurants. Plenty of them in the area. Small, outdoor pool area, opens Memorial Day.

Was this review helpful? Yes
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

We are pleased that you enjoyed your stay at our Comfort Inn and thank you for your kind words. All our reviews are shared with our staff. We hope you will return for a future stay when visiting our area in the future. Have a great day. More 

Indiana
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 14, 2015

I had a hard time deciding between two or three stars for this hotel. First off, the staff was great - always pleasant and helpful. I am not a very picky person when it comes to hotels. If I expected absolute perfection I would pay $200 for a four star hotel. That being said, I was a little put off... More 

Was this review helpful? Yes 2
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Thank you for taking the time to write a hotel review. All comments are reviewed by our management team. We hope you will give us another opportunity to better serve your future hotel needs and that you will be able to enjoy some of our renovations scheduled for this Fall. Enjoy your summer and have a great day. More 

Brantford, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 30, 2015

Recently stayed there for 3 nights. When we moved out the sofa bed found a plastic bottle cap underneath it. Made us wonder when last night it was cleaned under it. The table in the room was dusty, the chair at the desk had a big rip in the side, wallpaper was starting to peel off. Not to mention the... More 

Was this review helpful? Yes
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Thank you for your hotel review and accept my apology for not having met your expectations. We do hope you will give us another opportunity to better serve your future hotel need when returning to our area in as much as some of the pictures are quite old. We look forward to your being able to enjoy some of the... More 

Milwaukee
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed April 29, 2015 via mobile

We checked in with Yvonne (?) at the front desk. She was so nice and accommodating. She listened to what we were looking for and took great care of us. She also has a great sense of humor! The room was large and comfortable but could use a few touch ups, but nothing that hindered our stay. The shower had... More 

Was this review helpful? Yes
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Thank you for taking the time to review our hotel. All your comments appreciated and read by our hotel management staff. The water issue you described has been resolved. We hopeyou will return for a more fun reason in the future. Have a great day. More 

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