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Comfort Inn Independence

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6191 Quarry Lane, Independence, OH 44131
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1 room 1 adult
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Comfort Inn Independence
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135 Reviews from our TripAdvisor Community

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Alexandria, Virginia
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I really enjoyed this hotel. They were sympathetic to my needs as a disabled vet, applied my military discount as a retiree and the room was excellent. They added the microwave and refrigerator I requested for an extra 5 dollars a night, I got the room with the jet tube inside that had an open view to the living room... More 

Helpful?
Thank Darrell Y
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I was here over the weekend for a funeral Friday-Tuesday and the staff was very accommodating and willing to assist in anyway The breakfast they served every am was very tasty not just your basic either (danish and donuts) The rooms were comfy and really clean linen They kept the bathroom stocked with plenty towels coffee in the room is... More 

Helpful?
Thank Mizcali
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Your response to our hotel review is greatly appreciated by all our staff, and we are delighted to have been able to meet your hotel needs. We hope your next visit can be fo pleasure. Have a great day. More 

Port Colborne ON
Level Contributor
116 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed December 17, 2015

My daughter and I stayed here when attending a Football game in Cleveland. Excellent value and very close to Cleveland. Restaurants are nearby as well. Our room was clean and comfortable although a few things could use a little "updating". One small issue is that the Hallway carpeting (at least on the 3rd floor) could use a regular vacuuming as... More 

Helpful?
Thank Old-Grapes
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

We are delighted that you enjoyed your stay at our hotel. My staff and I appreciate your kind words.. It is our pleasure to serve you and we look forward to your future visit. Our upcoming renovation should offer more comfort for our guests. Have a great day. More 

Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 11, 2015

My daughter and I stayed 2 nights (Sat & Sun) at this hotel while in the area to visit some nearby colleges (double bed room #320). The hotel itself is pretty much right off the freeway but is located at the top of a very steep hill (I would be scared to drive up this driveway in snow/ice). However the... More 

Helpful?
Thank 618pattys
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Thank you for taking the time to respond to our hotel review. Your comments are importantto us and are reviewed by our hotel management team. We appreciatee your positive comments and acknoweldge your dissapointment with not having met all your expectation. We do hope you will give us another opportunity to better serve your future hotel needs Have a great... More 

Sugarcreek, Ohio
Level Contributor
58 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 14, 2015

I stay at a lot of Comfort Inns and this one was above average. The service was good, the locations was good, and it cost about half the amount of staying downtown in Cleveland. We would stay here again.

Helpful?
Thank Nick S
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Your positive comments on our hotel review are greatly apreciated by all our staff. We hope you will return soon for a future visit. Thank you for taking the time to respond. Have a great day. More 

Carson, California
Level Contributor
117 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed September 30, 2015

We recently stayed one night at Comfort Inn Independence on our vacation. Check-in was good and efficient. The lobby area was clean and the parking lot convenient. The room size was very good and we could actually see downtown Cleveland, about 10 miles distant. The room had king bed, microwave, fridge, flat screen TV. The odd thing about the room... More 

Helpful?
Thank SeniorTraveler65575
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Thank you for your very kind feedback on our hotel survey and for taking the time to comment. Your remarks are shared with all our staff. Our guest rooms and baths are on schedule for renovations and will include closing the wall between our bedrooms and baths. We hope you will give us another opportunity to serve your future hotel... More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed September 29, 2015

Looked forward to returning to Ohio for my son's wedding. We had reserved a block of rooms for our group. When I called to place my reservation the phone was answered by a new employee. After 30 minutes of trying to get my reservation made and being put on hold multiple times-I finally asked for a manager to assist. This... More 

Helpful?
Thank Patrick780601
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Thank you for your feedback on our hotel review. Please accept our apology for not meeting your expectations. All comments are shared with all our staff in order to correct our faults. We hope you will give us another opportunity to better serve your future hotel needs. Have a great day. More 

Murfreesboro, Tennessee
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 23, 2015

The hotel was nice, the rooms were clean ,the location was good nice location. Their were several of us that stayed there. The desk clerk put us all on the same floor next to each other. would stay there again.

Helpful?
Thank Leo B
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Your positive comments were greatly appreciated, and thank you for taking the time to review our hotel. We hope you can return soon for a futiure visit. Have a great day. More 

Cincinnati, Ohio
Level Contributor
52 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed September 16, 2015

I liked almost everything about this hotel except for the musty smell. The staff was great. Our room on the third floor was large and the bed was comfortable. The pool area was nice and the location was excellent. But man that musty smell was hard to overlook. It really overpowers almost the entire hotel. I don't know if it... More 

Helpful?
Thank LCFTAK
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Thank you for your very kind words on our hotel review. Our upcoming renovation should resolve some of your issues. We hope you will gve us another opportunity to better serve your future hotel needs Have a great day. More 

Olympia, Washington
Level Contributor
291 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
4 of 5 stars Reviewed September 12, 2015

My wife and I stayed here for 5 nights. It is not our first time staying here and will not be the last. The breakfast is simple and not the greatest, but has hot dishes and waffles available. The property is getting old, but is still in working order and clean. The staff is very friendly and do a great... More 

Helpful?
Thank CommanderChip
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

It is our pleasure to be of service to you on your last visit to our hotel. We look forward to your next visit and hope you will be able to enjoy the results of our upcoming renovation. Have a great day. More 

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