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Comfort Inn Independence

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6191 Quarry Lane, Independence, OH 44131
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Comfort Inn Independence
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Comfort Inn Independence
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99 reviews from our community

Traveler rating
    28
    35
    19
    11
    6
See reviews for
34
24
7
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Greenback
Top Contributor
63 reviews 63 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 27, 2015

We normally stay in hamptons & hitons, but I saw the tripadvisor reviews and gave this a try. for 74.00 we had a HUGE CLEAN room, very comfortable king size bed, big bathroom with coffee maker. no fridge which stinks..room was quiet & we say deer! The staff was very nice. fresh HOT breakfast in the AM.. coffee is always... More 

Was this review helpful? Yes 1
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Thank you for giving us the opportunity to serve your hotel needs on your last visit to our area. We appreciate your taking the time to review our hotel.. Your kind words are well received by all our staff. We look forward to your return visit and that by then we will have our new wallpaper as well as new... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 4, 2015

When I travel to Cleveland I usually flip-flop between the Embassy at $109 and the Red Roof Inn at $65 a night. I found this one which was at a price point in between them both and decided to give it a shot. All of the hotel rooms have an inside entrance which makes me feel much safer. Walking in... More 

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ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

We are pleased that you gave us an opportunity to serve your hotel needs and thank you for taking the time to review our hotel. Our hotel is a smoke free facility, and we do our best to uphold our policy. We have many new improvements scheduled for the near future and hope you will return to enjoy them. Have... More 

Chicago, Illinois
Top Contributor
120 reviews 120 reviews
45 hotel reviews
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed December 8, 2014

This was my second stay at this hotel and I’d be happy to return. Based on the number of cars in the parking lot the place must be full but I don’t hear any extraneous noise. My room -202- is large, clean and comfy. It has a king size bed plus a sofa, desk and desk chair. The free wifi... More 

Was this review helpful? Yes 1
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

We are delighted to hear from a repeat guest. It is important to know that we are able to offer good service and accomodations that please our guests. Thank you for taking the time to write such a positive review. We look forward to your return visit. Have a great day. More 

Williamsville, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 1, 2014

When we checked in our room, we found the toilet in our bathroom did not work. I also had requested a room with 2 queen beds and 1 rollaway bed. There was no way that was going to work. I spoke to Suzanne at the front desk. She was most accommodating !!! She moved us to a room with a... More 

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ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Thank you for taking the time to respond to our hotel review. We are pleased that Suzanne was able to offer you a more comfortable room, in as much as we do not offer any qween size bedrooms at our hotel and we do hope you will give us another opportunity to better serve your hotel needs on your next... More 

Chesapeake Beach, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 18, 2014

Stayed during trip to Cleveland Clinic ( worth every mile)on 11/9/14. Hotel clean, great staff (Ron, maintenance) could have not been nicer. Breakfast hot and tasty. Would defiantly stay again! Gave great directions to Cleveland Clinic, got there in plenty of time.

Was this review helpful? Yes 1
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Your kind words are greatly appreciaed by all our staff. Ron was delighted to read your comment and said Thank you. I appreciate your taking time to review our hotel. We look forward to your next visit and hope it is for pleasure. Have a great day. More 

San Diego, California
Top Contributor
67 reviews 67 reviews
6 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed November 5, 2014

We asked for a quiet room on the 3rd floor and we got one, it was comfortable and I usually have complaints about really hard beds, but this one was not bad at all! The breakfasts are the reason to return time and again, WOW, Eggs, sausage, muffins, fruit, anything you could want, it was there and free with your... More 

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ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

My staff enjoyed reading your hotel review. Thank you for taking the time to respond and for all the positive comments. Hope you can return and enjoy some of the updating of our property which will be taking place this winter. Have a great day. More 

Pleasant Plain, Ohio
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 10, 2014

The hotel was conveniently located to the meeting location I was attending, it was also within walking distance of several restaurants. The king size bed was one of the best I've slept in, comfortable and not to firm. The room was very clean, and the front desk lady was the best, very friendly and sociable. The breakfast was normal for... More 

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ComfortInnIndy, Public Relations Manager at Comfort Inn Independence, responded to this review

Thank you for your positive review of our hotel. All comments from our guests are very important to us and are reviewed by our hotel management staff.. We are delighted that you enjoyed your stay with us and our staff is always pleased to read compliments abour their service. Hope you can visit with us again soon. Have a great... More 

Fredericksburg, VA
Top Contributor
93 reviews 93 reviews
23 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed September 24, 2014

The bed was uncomfortable the first night but the staff changed our room and gave us a new room. The bed was comfortable and the staff was very accommodating. The only drawback was after staying here 5 nights the eggs have got to go. They are crumbled and horrible.tasting. The staff were excellent and did a great job.

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ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

I appreciate your taking the time to review our hotel and for your positive comments. All reviews and comments are read by our management team and staff.. Our breakfast eggs are being changed to another brand and that should make an improvement. Hope you will return and give us another opportunity to better serve your future hotel needs when in... More 

Poquoson, VA
Top Contributor
79 reviews 79 reviews
27 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed September 7, 2014

This is a nice hotel and very well kept up. It's in the midst of several hotels and you would think it would be noisy. We were surprised that it wasn't. Finding it is one thing, getting in, is another. Picking the right driveway is tricky. Not real difficult, but we ended up next door on the first try. All... More 

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ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Thank you for your hotel review. We know your time is valuable and we are pleased you enjoyed your stay with us. We hope you will be able to return and enjoy many of the new updated we have planned. Have a great day. More 

Hamilton, Ohio
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 3, 2014

This hotel is an affordable place to spend a few nights at while enjoying all that downtown Cleveland has to offer. The exterior is great but the interior appears to need updating. Worn carpeting & outdated wallpaper. Pungent odor of some type of spray that appears is an attempt at masking the musty smell. The king room was nice but... More 

Was this review helpful? Yes
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Thank you for taking the tiime to review our hotel. We value your comments and the are all reviewed by our management team. We do hope you will be able to return soon . Have a great dady. More 

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