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Comfort Inn Independence

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6191 Quarry Lane, Independence, OH 44131
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Comfort Inn Independence
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105 Reviews from our TripAdvisor Community

Traveler rating
    28
    37
    22
    12
    6
See reviews for
37
25
7
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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Clarence, New York
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel. Clean,comfortable, friendly staff. Good Continental breakfast,hot and cold foods, centrally located to downtown and and the Cleveland Zoo. You can walk to restaurants. Plenty of them in the area. Small, outdoor pool area, opens Memorial Day.

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Indiana
Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I had a hard time deciding between two or three stars for this hotel. First off, the staff was great - always pleasant and helpful. I am not a very picky person when it comes to hotels. If I expected absolute perfection I would pay $200 for a four star hotel. That being said, I was a little put off... More 

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Brantford, Canada
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Recently stayed there for 3 nights. When we moved out the sofa bed found a plastic bottle cap underneath it. Made us wonder when last night it was cleaned under it. The table in the room was dusty, the chair at the desk had a big rip in the side, wallpaper was starting to peel off. Not to mention the... More 

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ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Thank you for your hotel review and accept my apology for not having met your expectations. We do hope you will give us another opportunity to better serve your future hotel need when returning to our area in as much as some of the pictures are quite old. We look forward to your being able to enjoy some of the... More 

Travelers are raving about these Independence hotels

Milwaukee
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 weeks ago via mobile

We checked in with Yvonne (?) at the front desk. She was so nice and accommodating. She listened to what we were looking for and took great care of us. She also has a great sense of humor! The room was large and comfortable but could use a few touch ups, but nothing that hindered our stay. The shower had... More 

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ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Thank you for taking the time to review our hotel. All your comments appreciated and read by our hotel management staff. The water issue you described has been resolved. We hopeyou will return for a more fun reason in the future. Have a great day. More 

Senior Contributor
24 reviews 24 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 22, 2015

We always stay in his area when going to Cleveland clinic. They offer clinic rates that are VERY reasonable. Highly recommend for no frills accommodations in addition the the La Quinta next door. Safe and simple room with breakfast included. But, you do need to ask for the Cleveland clinic rate if that is the reason for your visit. We... More 

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ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Thank you for taking the time to review our hotel. Your comments are greatly appreciated. We hope your next visit is for pleasure. Have a great day. More 

Cleveland, Ohio
Top Contributor
56 reviews 56 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed April 21, 2015

I think the comfort in has good rooms for the prices that they charge. Jacuzzi room was a little small though. More like a bathtub with jets. Hampton inn is 3 mins down the street and they have better rooms and a bigger jacuzzi. I'll stick to the Hampton inn.

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ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Your commets are greatly appreciated. Thank you for aking the time t review our hotel. We hope you can return to enjoy some of our many improvements that we have on schedule. Have a great day. More 

Greenback
Top Contributor
90 reviews 90 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed January 27, 2015

We normally stay in hamptons & hitons, but I saw the tripadvisor reviews and gave this a try. for 74.00 we had a HUGE CLEAN room, very comfortable king size bed, big bathroom with coffee maker. no fridge which stinks..room was quiet & we say deer! The staff was very nice. fresh HOT breakfast in the AM.. coffee is always... More 

Was this review helpful? Yes 1
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Thank you for giving us the opportunity to serve your hotel needs on your last visit to our area. We appreciate your taking the time to review our hotel.. Your kind words are well received by all our staff. We look forward to your return visit and that by then we will have our new wallpaper as well as new... More 

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 4, 2015

When I travel to Cleveland I usually flip-flop between the Embassy at $109 and the Red Roof Inn at $65 a night. I found this one which was at a price point in between them both and decided to give it a shot. All of the hotel rooms have an inside entrance which makes me feel much safer. Walking in... More 

Was this review helpful? Yes 1
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

We are pleased that you gave us an opportunity to serve your hotel needs and thank you for taking the time to review our hotel. Our hotel is a smoke free facility, and we do our best to uphold our policy. We have many new improvements scheduled for the near future and hope you will return to enjoy them. Have... More 

Chicago, Illinois
Top Contributor
120 reviews 120 reviews
45 hotel reviews
103 helpful votes 103 helpful votes
5 of 5 stars Reviewed December 8, 2014

This was my second stay at this hotel and I’d be happy to return. Based on the number of cars in the parking lot the place must be full but I don’t hear any extraneous noise. My room -202- is large, clean and comfy. It has a king size bed plus a sofa, desk and desk chair. The free wifi... More 

Was this review helpful? Yes 1
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

We are delighted to hear from a repeat guest. It is important to know that we are able to offer good service and accomodations that please our guests. Thank you for taking the time to write such a positive review. We look forward to your return visit. Have a great day. More 

Williamsville, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 1, 2014

When we checked in our room, we found the toilet in our bathroom did not work. I also had requested a room with 2 queen beds and 1 rollaway bed. There was no way that was going to work. I spoke to Suzanne at the front desk. She was most accommodating !!! She moved us to a room with a... More 

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ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Thank you for taking the time to respond to our hotel review. We are pleased that Suzanne was able to offer you a more comfortable room, in as much as we do not offer any qween size bedrooms at our hotel and we do hope you will give us another opportunity to better serve your hotel needs on your next... More 

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