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All 12 Independence hotels

Comfort Inn Cleveland South/Independence

2.0 of 5 Hotel   |   6191 Quarry Ln., Independence, OH 44131
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Comfort Inn Cleveland South/Independence
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63%
Ranked #9 of 12 hotels in Independence
A recent review
4 of 5 stars reviewed 3 weeks ago
jtrusdle Toledo, Ohio
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71 people have reviewed this hotel

Traveler rating
    19
    23
    13
    10
    6
See reviews for
27
20
5
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Toledo, Ohio
1 review
4 of 5 stars Reviewed 3 weeks ago

When I arrived, after a hectic drive, the room I was assigned hadn't been cleaned yet. I returned to the desk and told them this. They almost immediately offered me an upgrade with no extra charge. Needless to say, I was very happy with that kind of service, and with the new room.

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ComfortInnIndy, General Manager at Comfort Inn Cleveland South/Independence, responded to this review

Thank you for allowing us to serve your hotel needs, and that we were able to accommodate you with a upgradeto a room with a view. Your kind words are greatly appreciated and shared with our staff. Hope to see you soon. More

Cleveland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 1, 2014

My wife and I recently stayed with comfort inn. The independence location. We stayed 2 nights 2 days. We were celebrating our anniversary !! Check in was very quick and simple. We had a King whirlpool room. We requested a room on the 3rd floor and got it.(Room 306) The room was gorgeous beautiful view of downtown Cleveland . Very... More

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ComfortInnIndy, General Manager at Comfort Inn Cleveland South/Independence, responded to this review

Thank you very much for your positive review of our Comfort Inn hotel. We are very pleased that we were able to offer you a pleasant experience on you recent visit to our area and do hope that you will be able to return soon Vanetta Zervas General Manager Independence Comfort Inn More

Norwalk, Ohio
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 1, 2013

Our room was clean and the bed comfy. Service was friendly. The little buck that seemed to make himself at home in front of the hotel was nice to see. Would go back again as it was conveniently located.

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ComfortInnIndy, General Manager at Comfort Inn Cleveland South/Independence, responded to this review

Thank you for your review on Trip Advisor. It is always nice to hear pleasant coments in reference to our hotel and staff. Our local deer is is always very entertaining to watch.. Glad you enjoyed your visit and all, at the Independence Comfort Inn look forward to your next visit. Respectfully Vanetta Zervas General Manager More

Dayton, Ohio
Contributor
16 reviews 16 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 25, 2013

I've now stayed here numerous times since my first review. TOP RECOMMENDATION: Ask for the 3rd floor! If you secure a top floor room, you'll have a GREAT STAY. The First and Second floors are a noisier since you can hear foot traffic. Not terrible, but noticeable. Staff is above and beyond friendly. Be sure to check out the deer... More

Was this review helpful? Yes 1
ComfortInnIndy, General Manager at Comfort Inn Cleveland South/Independence, responded to this review

Thank you for your kind words. I do enjoy hearing good things about my employees. Hopefully our up comming renovation will help with the noise. Glad you enjoyed our deer. We look forward to your next visit. Respectfully Vanetta Zervas General Manager More

Senior Contributor
26 reviews 26 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed September 3, 2013 via mobile

I stayed on the second floor at this hotel for several days a week prior to this post due to the price and location. My first experience would have been ranked 3 stars- average, despite mildew smell which I traced to the compromised window growing mold in the window track. Second visit- I am transferring my week long reservation and... More

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ComfortInnIndy, General Manager at Comfort Inn Cleveland South/Independence, responded to this review

Dear Guest Please accept my apology for the displeasure you experienced at our hotel. We will be undergoing renovationg many more of our rooms very shortly, as I am writing this responce we are installing new windows and new bedding in all rooms. I do hope you will give us another opportunity to show that we can and will do... More

Burlington, Ontario
Contributor
15 reviews 15 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 19, 2013

My wife and I were joined by 5 other couples for a weekend stay while we visited the Rock and Roll Hall of Fame. The hotel is located close to major highways in a suburb of Cleveland. In the immediate vicinity are a number of other mid-range hotels and a good selection of restaurants that spans all budgets. The hotel... More

Was this review helpful? Yes 1
ComfortInnIndy, General Manager at Comfort Inn Cleveland South/Independence, responded to this review

Thank you for taking the time to review our hotel. We are glad you were able to enjoy our city. We are on schedule for updating and renovation in the very near future, and hope you will give us a opportunity to serv you better. More

Detroit, Michigan
Contributor
20 reviews 20 reviews
13 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed August 19, 2013

I always provide reviews for the hotels I stay in. The staff was extremely nice and helpful. Their is an outdoor pool area and a very small lobby area. The hotel itself could use some renovations to stay competitive with the other hotels within the area. If you are looking for a decent priced hotel without the bells and whistles,... More

Was this review helpful? Yes 1
ComfortInnIndy, General Manager at Comfort Inn Cleveland South/Independence, responded to this review

Thank you for taking the time to review our hotel and th kind words for our hotel staff. Our hotel is on schedule for renovation in the very near future. We look forward to your next visit to our area. More

Olympia, Washington
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 16, 2013

I've stayed in Comfort Inns before and have always been satisfied with the rooms. This Inn is old, worn down, areas of floor tile chipped away and patched so many times it looked awful which in turn gives a feeling that it is not clean. We stayed 2 nights because the location was suitable to the ballpark and the Rock... More

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ComfortInnIndy, General Manager at Comfort Inn Cleveland South/Independence, responded to this review

Thank you for taking the time to review our hotel. We are sorry we did not meet your expectation. I am pleased to let you know that we will be starting major updating of our hotel very soon. We hope you will give us another oppertunity to serve you better. More

Mesa, Arizona
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed August 3, 2013

It is a very old hotel and is not kept up very well. Stains in tubs, tile in bathroom stained, room smelled very musty, room and bathroom need paint. The bathroom tub drained very slow. I had to tell the desk 3 times before it was finally fixed. The ammenities (coffee, lotion, soap, tissues etc.) were not replaced each day.... More

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ComfortInnIndy, General Manager at Comfort Inn Cleveland South/Independence, responded to this review

Thank you for taking the time to review our hotel.. All your comments have been taken into consideration by our hotel management..We did extend to you a discount as well as a free night to you for your inconveniece and displeasure which you expressed to our front desk staff. Our housekeeping staff have also been made aware of your displeasure.... More

Ankeny, Iowa
Top Contributor
123 reviews 123 reviews
31 hotel reviews
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed July 31, 2013

This hotel was average at best. Breakfast was as you would expect. What we didn't like was the hole in the wall from the bathroom into the bedroom. There was a shower curtain there but everyone in the room could hear you take a shower and if the lights were on in the bathroom they could see your silhouette taking... More

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ComfortInnIndy, General Manager at Comfort Inn Cleveland South/Independence, responded to this review

Dear Sir Thank you for taking the time to review our hotel .Your comments are being taken into consideration.. Our hotel is on schedule for much renovation. I do hope you will give us an opportunity to serve you again in the near future. More

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Additional Information about Comfort Inn Cleveland South/Independence

Also Known As:
Comfort Inn Cleveland South/Independence Hotel Independence
Comfort Inn Cleveland South/Independence Hotel
Comfort Inn Independence
Independence Comfort Inn
Comfort Inn Cleveland South/Independence Ohio
Address: 6191 Quarry Ln., Independence, OH 44131
Phone Number:
Location: United States > Ohio > Independence
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 12 hotels in Independence
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Cleveland South/Independence 2*
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