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All 12 Independence hotels

Red Roof Inn Cleveland - Independence

2.0 of 5 Hotel   |   6020 Quarry Lane, Independence, OH 44131
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Red Roof Inn Cleveland - Independence
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73%
Ranked #3 of 12 hotels in Independence
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Honeymooners320 New York City, New York
  • Overview
  • Reviews (163)
  • Photos (18)
  • Amenities
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  • Room tips (36)
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163 people have reviewed this hotel

Traveler rating
    78
    37
    29
    6
    13
See reviews for
35
45
12
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
New York City, New York
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

For a last minute deal it was good place to stay. It had Beautiful soundings , they guy on the front desk answered all of out questions quick and got us checked in quickly. The room had a few small downsides we found a few stray hairs in the bath tub but they were washed away and they was a... More

Was this review helpful? Yes
Kurtis S, Manager at Red Roof Inn Cleveland - Independence, responded to this review

Thank you for taking the time to write a review and tell us about your stay. I am glad to hear that my front desk agent was able to answer all of your questions and be able to assist you. I apologize for the issues that you experienced with your room. We often hear guest rave about our clean rooms... More

Top Contributor
62 reviews 62 reviews
10 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Pros: - The room was excellent! Everything was very clean. The decor was modern. All the furniture was in great condition. It was definitely above-average, particularly for a budget hotel chain. - The wifi was good (as far as hotel wifi goes). The signal was strong, and I clocked it at 1 Mbps, which was good enough to run Netflix... More

Was this review helpful? Yes
Kurtis S, Manager at Red Roof Inn Cleveland - Independence, responded to this review

Thank you for taking the time to write a review. We strive to provide our guests with clean and comfortable rooms and great customer service. We were recently remodeled and upgraded all of rooms with flat screen TV's, new wood like floors, and all new Serta Mattress. We also offer a new extended cable package to our guests, that includes... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Each time I check in at the Red Roof Inn in Independence, OH, I am always greeted with a BIG SMILE by your customer service representative, "Cindy". She is very professional, friendly, kind, and consistent with my check in. I recommend Red Roof Inn in Independence, OH for their EXCELLENT customer service ability. Go Red Roof Go! :)

Was this review helpful? Yes 1
Kurtis S, Manager at Red Roof Inn Cleveland - Independence, responded to this review

Thank you Amy for taking the time to write a review. Cindy is an excellent employee and takes great pride in her job. I have shared your kind remarks with her and she is glad that she was able to assist you during your stay. We strive to provide our guests with great customer service. Thank you again for your... More

Cleveland, Ohio
1 review
5 of 5 stars Reviewed 2 weeks ago

Downtown ckeveland hotels were all full with NY Yankees in town on the date of our cleveland clinic appointment. We were able to get a 1sr floor room at the medical discount rate which was a Godsend for us! Having not planned on staying extra days, we appreciated Cindys assistance with our check in. She was very cordial and helpful.... More

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Kurtis S, Manager at Red Roof Inn Cleveland - Independence, responded to this review

Thank you Christel for taking the time to tell us about your experience. We are glad to hear that you enjoyed your stay with us. We work hard to provide our guests with great customer service. I am glad to hear that Cindy was able to assist you during your stay. Thank you again and we look forward to seeing... More

Las Vegas, Nevada
1 review
4 of 5 stars Reviewed 2 weeks ago

Found this location online, they were having a great deal, which was nice however it became much more then the deal after I arrived. The front desk person Cindy was outstanding, with personality, and going the extra mile. As a 25 year veteran of the corporate customer service industry.. I can tell you that that that this type of person... More

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Kurtis S, Manager at Red Roof Inn Cleveland - Independence, responded to this review

Thank you Janice for writing a review. I have shared your comments with Cindy and she is glad that she could make you feel right at home. Cindy has been with the company for 25 years and works very hard to take care of our guests. Thank you for your great remarks and we look forward to seeing you again... More

Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

So I cam here back in March when I moved from AZ and now I needed a place for one night, so I thought why not go back and see if things have changed, I don't know what it is with the low budget hotels an cleaning under the beds and the floors. I know that everyone that stay in... More

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Kurtis S, Manager at Red Roof Inn Cleveland - Independence, responded to this review

Dear Anthony, Thank you for taking the time to write a review for us. I have addressed the issues with the staff and we are working hard to provide our guests with the best quality. As you have mentioned with the safe, we do take the deposit upfront and then we will refund it upon request. We do this to... More

pittsburgh
2 reviews
5 of 5 stars Reviewed 4 weeks ago

The rooms are clean and the property is well kept. Cindy at the front desk is always sweet and very helpful. There are a lot or restaurants most you can walk to some with drinks and some family style. This property is also smoke free.

Was this review helpful? Yes
Kurtis S, Manager at Red Roof Inn Cleveland - Independence, responded to this review

Thank you Larry for taking the time to write a review. Cindy is an important member of our team. She is glad that she was able to assist you during your stay. We work hard to provide our guests with great customer service. As you have mentioned there are plenty of local restaurants to fit any appetite. Thank you again... More

Brunswick
1 review
5 of 5 stars Reviewed 4 weeks ago

I stay here about twice a month for work. Cindy at the front desk is always so friendly and even remembers my preferences. The rooms are nice since they were renovated. I feel it is a safe place to stay. Very nice place to stay!

Was this review helpful? Yes
Kurtis S, Manager at Red Roof Inn Cleveland - Independence, responded to this review

Thank you for taking the time to write a review. Cindy is a wonderful employee and works hard to make sure that our guests are satisfied. As mentioned, all of our rooms are newly renovated with all new mattresses, flat screen televisions, and wood like floors. Thank you again and we look forward to seeing you again during your next... More

Winslow, Maine
2 reviews
5 of 5 stars Reviewed 5 weeks ago

We stay in hotels of all price levels several times a year and I must say our stay in Cleveland was remarkable because of the people working at the Red Roof inn. From the minute we walked in to the reception area we were greeted by smiling employees. He quickly found our reservation and checked us in. He asked if... More

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Kurtis S, Manager at Red Roof Inn Cleveland - Independence, responded to this review

Dear Howard, Thank you for your kind words. My staff takes pride in their work and will go above and beyond to assist our customers. I am truly blessed to have such great employees working for me. I have shared your kind remarks with the entire staff. As your have said the people make all the difference. Thank you again... More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 24, 2014

While doing some traveling with my other half we ended up in Ohio. We just stayed one night at the Red Roof Inn and we both were very satisfied with our stay. The staff were very friendly and helpful and the room was very clean. Also was in a nice area and located very close to several restaurant's. Highly recommended

Was this review helpful? Yes
Kurtis S, Manager at Red Roof Inn Cleveland - Independence, responded to this review

Thank you Derrick for your kind words. We often hear our guests rave about our clean rooms and great customer service. As you have mentioned there is a large variety of restaurants located conveniently nearby. Thank you again for your kind words and we look forward to seeing you during your future travels. Warm Regards, Kurt More

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Additional Information about Red Roof Inn Cleveland - Independence

Address: 6020 Quarry Lane, Independence, OH 44131
Location: United States > Ohio > Independence
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Cleveland - Independence 2*
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Also Known As:
Red Roof Inn Independence
Independence Red Roof Inn
Red Roof Inn Cleveland - Independence Ohio

18 photos of this hotel

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Amenities

Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style
#1 Best Value Hotel in Independence #1 Business Hotel in Independence
Hotel Class
Official Description (provided by the hotel)
This property is newly renovated and 100% Smoke-Free! The Superior King room features a King-sized bed, desk with large work area, microwave and mini refrigerator. Our Standard Double features 2 extra long full-sized beds, desk and comfortable seating. All rooms include free wireless internet. This location is within walking distance to great restaurants. 10 minutes to Downtown Cleveland, Horseshoe Casino, Rock and Roll Hall of Fame, and many other attractions. Easy access to interstates I-77, I-480, I-80, I-271, and I-90. ... more   less 
Number of rooms
108

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