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All 12 Independence hotels

Red Roof Inn Cleveland - Independence

2.0 of 5 Hotel   |   6020 Quarry Lane, Independence, OH 44131
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Red Roof Inn Cleveland - Independence
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76%
Ranked #3 of 12 hotels in Independence
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 4 days ago
cessnapilot2 Clarion, Pennsylvania
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130 people have reviewed this hotel

Traveler rating
    65
    31
    20
    4
    10
See reviews for
31
38
9
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Clarion, Pennsylvania
Contributor
15 reviews 15 reviews
15 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The bedroom and bathroom are clean and maintained. Sheets were clean and well taken care of. I was disappointed that the room did not have a refrigerator nor a microwave. I did make the trip back down to ask for another room that did have a microwave / refrigerator. I was told that there were none left at 4 pm... More

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Cleveland, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

I checked into this Red Roof on March 26, 2014 and lord and behold I seen CJ the same person that checked me in at the Red Roof in Willoughby. To my surprise he remembered exactly who I was. He was such a doll in Willoughby and nothing changed, still had the biggest and most friendly smile. We talked and... More

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Kurtis S, Manager at Red Roof Inn Cleveland - Independence, responded to this review

Thank you for your kind words. CJ is an important member of the Red Roof Inn team and has assisted at multiple locations. I am glad to hear that CJ was able to personalize your stay and add to your experience. We often hear guest raving about the time we take to provide great customer service and personalize each guests... More

Reynoldsburg, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I traveled to Cleveland again this month and again stayed at the Red Roof Inn in Independence. As always the desk staff was very friendly. Cindy again welcomed me back as she always does. She knows the floor I prefer and is always very professional. The value of the property is always appreciated. I will be back again next month.... More

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Kurtis S, Manager at Red Roof Inn Cleveland - Independence, responded to this review

Welcome back Dave! I'm glad to hear that we can make you feel right at home during your travels. Cindy is a great staff member and a very important part of our team. It's always nice to hear that we are able to accommodate a returning guest and when we are able to personalize your experience. We strive to provide... More

Fort Edward, New York
2 reviews
3 of 5 stars Reviewed 2 weeks ago

We checked in later on in the evening. The front desk was out of extra pillows & towels so we were told to use the hand towels. The room was clean but smelled a bit musty/stuffy. The beds were comfortable enough but the sheets were very itchy. One reason we chose this hotel was because of the no smoking rooms,... More

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Kurtis S, Manager at Red Roof Inn Cleveland - Independence, responded to this review

Thank you for taking the time to write a review. We are taking corrective action to make sure that the issues you experienced do not occur again. This is not the norm and we often here guest’s raving about the quality of our rooms and the great customer service. We hope you give us another opportunity to show you the... More

liverpool, PA USA
Contributor
18 reviews 18 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here at less than half the price of the medical conference hotel site nearby. Even at 0300/3AM the clerk (lady student) was courteous, friendly, and helpful. If available, a free upgrade with microwave, frig, safe, iron, etc. may be offered (it was). Mattress was superior quality, firm and with plush top cover. It was very clean. To assure this,... More

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Kurtis S, Manager at Red Roof Inn Cleveland - Independence, responded to this review

Thank you for writing a review and your kind words. We often hear guest rave about our room quality and price. We have upgraded to Serta Mattresses in all of our rooms to provide our guests superior sleep quality. Thank you again for your kind remarks and we look forward to seeing you again during your next visit to the... More

Berkley
1 review
5 of 5 stars Reviewed 4 weeks ago

Gave up on Red Roof Inns years ago. Thought I'd give it a try since they advertised completely renovated rooms. It was updated like a boutique hotel, super clean, and the staff was very courteous and professional. The beds were also new and clean, which is the most important thing to me. Could have used a sturdier base instead of... More

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ClevelandAM, General Manager at Red Roof Inn Cleveland - Independence, responded to this review

Welcome Back Lori! We're glad you decided to give Red Roof another chance after our nationwide renovation. Our guests often told us what they wanted in a hotel stay - and we listened and put many of these suggestions into our new rooms. We're glad you enjoyed your stay and look forward to many return trips! Thanks for writing. More

Cobleskill, New York
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This was our second red roof inn stay on this roadtrip and once again well worth it.... we already were getting an outstanding price through orbitz but the very corteous clerk gave us a free upgrade! The location is close to food and shopping and a very short ride to downtown cleaveland without cleaveland prices! Dont be dismayed by the... More

Was this review helpful? Yes 1
ClevelandAM, General Manager at Red Roof Inn Cleveland - Independence, responded to this review

Dear Mike, Thanks so much for writing about your stay! We love reading comments that reinforce our commitment to exceptional service. I'm glad you like our location too. Red Roof has renovated across the brand and recently introduced our Red Roof Plus hotels - watch for them during your travels. Did you know you can book directly at www.redroof.com? At... More

Portsmouth, New Hampshire
Top Contributor
55 reviews 55 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 10, 2014

I know the chain motels vary quite a bit, from no stars to 5 stars. This Red Roof gets 5 stars from me not because it's gourmet luxury, not because there was a mint on my pillow and a concierge at the desk, but because it was one of the cleanest motel rooms I've ever stayed in, is off the... More

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ClevelandAM, General Manager at Red Roof Inn Cleveland - Independence, responded to this review

Thank-you for writing a review about your stay with us. We're so glad to hear how much you like our new rooms and our new Serta beds. Guests often compliment us on the renovations and our clean rooms, and everyone loves a great value. Safe travels and we hope to see you the next time you're in Cleveland. More

1 review
2 of 5 stars Reviewed March 6, 2014

I don't know how to put into words how bad my stay was at this hotel for 4 days an my room was dirty when I walked into it so I decided to just clean it myself on my third day I decided to have them come in to clean it but never did. I could go on and on... More

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ClevelandAM, General Manager at Red Roof Inn Cleveland - Independence, responded to this review

Thank-you for telling us about your stay and your kind comments about Miranda. We have recognized Miranda for her outstanding customer service. She is very committed to exceeding our guest's expectations. I'm very sorry for the condition of your room upon arrival and we will continue to work very hard to insure every room meets our high quality standards before... More

Cincinnati, Ohio, United States
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 4, 2014

I always stay at this hotel when I'm in the Independence area. It is clean, and a great deal for the price. Rooms are comfortable and clean and Cindy at the front desk is always welcoming and friendly. However, if you stay here, definately request a room that is not near the street side across from the Winking Lizzard restaurant.... More

Was this review helpful? Yes 2
ClevelandAM, General Manager at Red Roof Inn Cleveland - Independence, responded to this review

Thank-you for writing about your recent stay with us. I’m pleased to hear that you are a repeat guest and appreciate the nice comments about our clean, comfortable rooms, great price and friendly staff. Thanks for letting us know about the parking situation too. We do not allow patrons of the Winking Lizard to park on our lot and I... More

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Additional Information about Red Roof Inn Cleveland - Independence

Also Known As:
Red Roof Inn Independence
Independence Red Roof Inn
Red Roof Inn Cleveland - Independence Ohio
Address: 6020 Quarry Lane, Independence, OH 44131
Location: United States > Ohio > Independence
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#1 Best Value Hotel in Independence
#1 Business Hotel in Independence
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Cleveland - Independence 2*
Official Description (provided by the hotel):
This property is newly renovated and 100% Smoke-Free! The Superior King room features a King-sized bed, desk with large work area, microwave and mini refrigerator. Our Standard Double features 2 extra long full-sized beds, desk and comfortable seating. All rooms include free wireless internet. This location is within walking distance to great restaurants. 10 minutes to Downtown Cleveland, Horseshoe Casino, Rock and Roll Hall of Fame, and many other attractions. Easy access to interstates I-77, I-480, I-80, I-271, and I-90. ... more   less 
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