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Red Roof Inn Cleveland - Independence

6020 Quarry Lane, Independence, OH 44131
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Red Roof Inn Cleveland - Independence
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Red Roof Inn Cleveland - Independence
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234 Reviews from our TripAdvisor Community

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Traveler rating
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    43
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chicago, Illinois
Level Contributor
3 reviews
3 of 5 stars Reviewed 2 days ago NEW

Our room looked nothing like the supplied photo. Room 103 was so small, we barely had enough room to change our minds. Luckily, our car was parked just outside of the room, so we had a place for our luggage. First impressions of the room was that of overbearing citrus deodorizer, probably to cover up the dog smell of the... More 

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Cleveland, Ohio
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 days ago NEW

I was suppose to be here for 2 days and stayed for 18 days. My mother went to Cleveland clinic for a procedure and had complications. Cindy,the 2nd shift desk clerk,put me in a bigger room,ask about mom every day and even seen I was getting depressed and took me to The Christmas Story house. Then out to lunch. What... More 

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Wauconda, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

Requested non-smoking room. Was given smoking room which was so heavily smoked in walls were yellow. Filthy bathroom with mold encrusted shower. Did I mention previous Guest barfed all over backboard of "the loo"..by cleaning standards must have been there since 1980. Gross!!!!!!!!

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Kurtis S, General Manager at Red Roof Inn Cleveland - Independence, responded to this review

Thank you for taking the time to share your experience. We apologize for the issues that your experienced. We are looking into the issues further and taking corrective actions to prevent these from occurring again. Please contact me at your earliest convenience so that we can discuss these issues further. Sincerely, Kurtis More 

Indiana
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Stayed here in July for a soccer tournament. Staff was friendly. Room floor was not clean (took wash cloth, wiped it on floor and it was black once I was done). There were a couple ants and another longer bug in the room. Beds were smaller than typical doubles from our experience. Maybe at 40.00 a night I could understand... More 

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Kurtis S, General Manager at Red Roof Inn Cleveland - Independence, responded to this review

Thank you for taking the time to share your experience. I apologize that the room did not meet your expectations. I have alerted my housekeeping team to the issues that you had and we are taking corrective action to ensure that these issues do not occur again in the future. We often hear our guests rave about our property and... More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is 10 minutes from progressive field. We stayed here to go to an Indians game. Plenty of restaurants in the area. Some within walking distance. We went to the winking lizard right across the street. There is no breakfast but who cares. Most aren't good anyways. Bed was comfortable. Room was sufficient.

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Kurtis S, General Manager at Red Roof Inn Cleveland - Independence, responded to this review

Thank you Wendy for your kind words. I have shared your experience with our team and we are glad that we were able to accommodate you during your stay. As you have mentioned, there are plenty of restaurants in the area that are within walking distance. Also we have easy access on and off of I-77 which makes for a... More 

Jeannette, Pennsylvania
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a nice 2-night stay here. The hotel seems to have been updated recently. If simplicity is what you want, then this is the place for you. The room was nice... laminate floors and neutral updated décor. The bathroom was a tad small but the shower was nice and strong, which I appreciate. It was a little noisy out... More 

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Kurtis S, General Manager at Red Roof Inn Cleveland - Independence, responded to this review

Thank you for taking the time to share your experience. I have shared your comments with the staff and they are glad to hear that you enjoyed your stay. We work hard to provide excellent customer service and clean, comfortable rooms. We like for all of our guests to get a good night’s sleep and leave our facility feeling well... More 

Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and two dogs stayed for a night on July 3rd. The room was nice and clean. They remodeled in 2013. The floors were hardwood and the first I had seen in a hotel. My wife always checks for bed bugs everywhere we stay and that check was good. The price to book last minute was good, cheapest online... More 

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Kurtis S, General Manager at Red Roof Inn Cleveland - Independence, responded to this review

Thank you Jason for your kind words. I am glad to hear that your wife enjoyed her stay with us. We work hard to provide our guest with clean rooms. We have a strong preventative maintenance program in place to maintain our property to the highest standard. Thank you again for your kind words and we look forward to your... More 

Level Contributor
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We stayed here on a 4th of July weekend. The whole area was madness. Drunk people everywhere (including us). People getting hauled off in cop cars and ambulances. Rosie was totally cool and professional in the face of chaos. She handled our drunk selves awesomely.

Was this review helpful? Yes
Kurtis S, General Manager at Red Roof Inn Cleveland - Independence, responded to this review

Thank you Stephanie for taking the time to share your experience. I am glad to hear that Rosie managed and handled the situations on the 4th of July. We like to provide our guests with a safe environment and we work closely with the Independence Police Department to help maintain the safety and security of our guests. Thank you again... More 

Augusta, Maine
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This Red Roof Inn is situated outside of Cleveland, and the perfect place to stay to explore the area. The staff were friendly and accommodating, the room was clean and recently renovated. There were many restaurants in the immediate area, including a Bob Evans for breakfast. We had a great stay here and would definitely return.

Was this review helpful? Yes 1
Kurtis S, General Manager at Red Roof Inn Cleveland - Independence, responded to this review

Thank you Doreen for your kind words. We work hard to ensure that our guests receive clean, comfortable rooms, and excellent customer service. Our team takes pride in our property and strives to provide nothing but the best for our guests. Thank you again for your kind remarks and we hope to see you again during your travels. Warm Regards,... More 

Byesville, Ohio
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

Clean friendly and located perfectly for my trips to Cleveland clinic have stayed here several times and will stay here again if need to.plenty of places to eat nearby and easy to get on and off interstate

Was this review helpful? Yes 1
Kurtis S, General Manager at Red Roof Inn Cleveland - Independence, responded to this review

Thank you Tammy for taking the time to share your experience. As you have mentioned, we are conveniently located close to downtown, which allows for easy access to the city. We work closely with the Cleveland Clinic and cater to the needs of patients and family members. Thank you again for taking the time to share your experience and we... More 

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