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All 12 Independence hotels

Holiday Inn Cleveland Independence

3.0 of 5 Hotel   |   6001 Rockside Road, Independence, OH 44131
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Ranked #11 of 12 Hotels in Independence
A recent review
4 of 5 stars reviewed 5 days ago
Giovanna H Columbus, Ohio
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139 reviews from our community

Traveler rating
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    28
    16
    17
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Columbus, Ohio
1 review
4 of 5 stars Reviewed 5 days ago NEW

Nicest pool we have been to in awhile! Kids really enjoyed it and the room was fine. The lady at the coffee shop was nice too! Location was convenient to get to the Indians game. But the mattress was terrible! Any sensitive sleepers beware!

Was this review helpful? Yes
Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear Guest: Thank you for writing about your recent stay with us. We are pleased to hear that your children enjoyed our swimming pool and that you found our accommodations comfortable. We hope to see you again on a future visit. More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Don't stay in this hotel! They will charge you $230 for a smoke fee and there is nothing you can do about it. Even if you DO NOT smoke. I stayed on Sept. 27th, 2014 in the Holiday Inn located in Independence, OH. My organization was having an event there that night. I checked in around 4pm and my girl... More

Was this review helpful? Yes 1
Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear Guest: We are a 100% non smoking hotel and even though we ask our guests to initial our non smoking policy when they sign in, some people do choose to smoke in their rooms anyway. In your particular case the housekeeper reported that the room smelled as if someone smoked in the room, therefore, the hotel billed you for... More

Pinon Hills, California
2 reviews
5 of 5 stars Reviewed 3 weeks ago

The hotel was clean and the front desk girls were very accommodating to the guests coming in, even thought some of them, in front of me, were being rude to the girls checking them in. I stayed there for my sons graduation from OTC, which was in the Grand Ballroom. Can't say anything bad about this place.....

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Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear Guest: Thank you for staying with us for your son's graduation from OTC. We are very happy to hear you enjoyed your stay with us. We look forward to seeing you again the next time you are in our area. More

Wilmington, Ohio
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Clean rooms, friendly staff. Convenient to Cleveland and right off I-77. We stayed here one night due to it's proximity to the Cuyahoga Valley Scenic Railroad which is only a couple of miles from the hotel. There are a number of good restaurants close by. Outback Steakhouse and Bonefish Grill are a walk across the parking lot. Nice neighborhood. The... More

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Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear Guest: Thank you for taking the time out of your busy day to comment on your recent stay with us. We are very happy to hear you enjoyed your stay with us. We are located in a very nice neighborhood and have many restaurants within walking distance, which makes it very convenient for guests. We hope to see you... More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 of 5 stars Reviewed 4 weeks ago

Pretty standard hotel - nothing terrible, nothing brilliant. Best thing was a huge bed. Worst thing probably the dated furnishings / décor and a breakfast buffet lacking in choice and variety from day to day.

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Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear Guest: Thank you for your recent stay with us. I've passed on your comments regarding our breakfast buffet to our executive chef to see what he can do to diversify the food on the buffet each day. Thank you for your feedback and hope you will choose our hotel again the next time you are in the Cleveland area. More

Schaumburg, Illinois
Top Contributor
66 reviews 66 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 3, 2014

Great hotel with plenty of amenities. Comfortable, clean rooms. Friendly Staff. Plenty of restaurants within walking distance. A fun bar with live music. Away from the hustle & bustle and traffic of downtown Cleveland.

Was this review helpful? Yes 1
Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear Guest: We are very happy to hear you enjoyed your stay with us. We do offer a lot of amenities within the hotel as well as many restaurants in our immediate area. Our location does also give us great access to get into downtown for those who do not want to stay directly downtown. I am very glad to... More

East Haddam, Connecticut
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 31, 2014 via mobile

We arrived in Cleveland on a Friday night and called the hotel for a shuttle ride to the hotel. It arrived at the airport promptly and the driver was friendly and helpful. The front desk was efficient, quick and friendly. When we arrived in our room it was immaculate and cool. We were in Cleveland for a convention at the... More

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Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear Guest: Thank you for your recent stay with us. We are so happy to hear that you enjoyed your stay with us and that our hotel exceed your expectations. Guest satisfaction is always our #1 priority. We look forward to seeing you again on a future visit! More

North Carolina
Top Contributor
238 reviews 238 reviews
136 hotel reviews
316 helpful votes 316 helpful votes
3 of 5 stars Reviewed August 14, 2014

Party of four, 2 rooms on 4th floor stayed here one night, Aug. 11th. Purpose of stay was for appt. at The Cleveland Clinic. This hotel does give significant discounts if you mention you are in Cleveland for appts. with this Clinic. Now, the rooms. My 90 year-old aunt is a single leg amputee and the bathrooms are so SMALL... More

Was this review helpful? Yes 1
Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear Guest: Thank you for choosing our hotel for your recent stay with us while visiting the Cleveland Clinic. We do have different types of rooms at our hotel one of the types we offer is our wheelchair accessible rooms and they do have larger bathrooms and bars to accommodate those guests that are in a wheelchair. I have addressed... More

Pella, Iowa
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 14, 2014

Easy to get to right off of the interstate. The hotel has a nice bar on the main floor, with lots of activity, there was a pretty good band playing there the last night of my stay. Unlike I've seen in other reviews, my room was cleaned promptly every day during my stay. My only complaint is the wifi, granted... More

Was this review helpful? Yes 1
Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear Guest: Thank you for choosing our hotel. Our location definitely provides easy access off the main interstate. I am very happy you were able to take advantage of our bar and the entertainment we offer. I appreciate your feedback regarding our wifi - we are looking into the matter with our internet provider. We thank you again for your... More

Belton, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 10, 2014

It is hard to know where to begin with this review because our hotel visit was so horrible. The check-in was fine, the front desk agent was polite and even had a fridge delivered to my room for my son's food to be stored. That was the only good thing about this hotel. I booked the hotel for 5 nights... More

Was this review helpful? Yes 1
Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear rscmommy: I apologize that you had problems with the cleaning of your room throughout your stay. I have forwarded a copy of your review to our executive housekeeper so she can review with all staff and supervisors to ensure this does not happen again. We obviously fell short in meeting your expectations this stay and for that I sincerely... More

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Additional Information about Holiday Inn Cleveland Independence

Address: 6001 Rockside Road, Independence, OH 44131
Phone Number:
Location: United States > Ohio > Independence
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Cleveland Independence 3*
Number of rooms: 364
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Also Known As:
Holiday Inn Cleveland Independence Hotel Independence
Holiday Inn Independence
Independence Holiday Inn
Holiday Inn Cleveland Independence Ohio

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