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All 12 Independence hotels

Holiday Inn Cleveland Independence

3.0 of 5 Hotel   |   6001 Rockside Road, Independence, OH 44131
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Ranked #11 of 12 Hotels in Independence
A recent review
4 of 5 stars reviewed 2 weeks ago
dreamaui Schaumburg, Illinois
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134 reviews from our community

Traveler rating
    28
    47
    27
    16
    16
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23
17
11
51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
Schaumburg, Illinois
Top Contributor
66 reviews 66 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great hotel with plenty of amenities. Comfortable, clean rooms. Friendly Staff. Plenty of restaurants within walking distance. A fun bar with live music. Away from the hustle & bustle and traffic of downtown Cleveland.

Was this review helpful? Yes 1
Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear Guest: We are very happy to hear you enjoyed your stay with us. We do offer a lot of amenities within the hotel as well as many restaurants in our immediate area. Our location does also give us great access to get into downtown for those who do not want to stay directly downtown. I am very glad to... More

East Haddam, Connecticut
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We arrived in Cleveland on a Friday night and called the hotel for a shuttle ride to the hotel. It arrived at the airport promptly and the driver was friendly and helpful. The front desk was efficient, quick and friendly. When we arrived in our room it was immaculate and cool. We were in Cleveland for a convention at the... More

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Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear Guest: Thank you for your recent stay with us. We are so happy to hear that you enjoyed your stay with us and that our hotel exceed your expectations. Guest satisfaction is always our #1 priority. We look forward to seeing you again on a future visit! More

North Carolina
Top Contributor
233 reviews 233 reviews
134 hotel reviews
316 helpful votes 316 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Party of four, 2 rooms on 4th floor stayed here one night, Aug. 11th. Purpose of stay was for appt. at The Cleveland Clinic. This hotel does give significant discounts if you mention you are in Cleveland for appts. with this Clinic. Now, the rooms. My 90 year-old aunt is a single leg amputee and the bathrooms are so SMALL... More

Was this review helpful? Yes 1
Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear Guest: Thank you for choosing our hotel for your recent stay with us while visiting the Cleveland Clinic. We do have different types of rooms at our hotel one of the types we offer is our wheelchair accessible rooms and they do have larger bathrooms and bars to accommodate those guests that are in a wheelchair. I have addressed... More

Pella, Iowa
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Easy to get to right off of the interstate. The hotel has a nice bar on the main floor, with lots of activity, there was a pretty good band playing there the last night of my stay. Unlike I've seen in other reviews, my room was cleaned promptly every day during my stay. My only complaint is the wifi, granted... More

Was this review helpful? Yes 1
Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear Guest: Thank you for choosing our hotel. Our location definitely provides easy access off the main interstate. I am very happy you were able to take advantage of our bar and the entertainment we offer. I appreciate your feedback regarding our wifi - we are looking into the matter with our internet provider. We thank you again for your... More

Belton, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 10, 2014

It is hard to know where to begin with this review because our hotel visit was so horrible. The check-in was fine, the front desk agent was polite and even had a fridge delivered to my room for my son's food to be stored. That was the only good thing about this hotel. I booked the hotel for 5 nights... More

Was this review helpful? Yes 1
Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear rscmommy: I apologize that you had problems with the cleaning of your room throughout your stay. I have forwarded a copy of your review to our executive housekeeper so she can review with all staff and supervisors to ensure this does not happen again. We obviously fell short in meeting your expectations this stay and for that I sincerely... More

North Falmouth MA
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 10, 2014

My wife and I stayed here for three days in July. We were in town for a fan club get-together. There was a group rate of 89-/night so I thinking the hotel would be nothing special. I was surprised- staff everywhere and friendly, a great pool area and exercise room, and good facilities. Our room was nice, the bed comfortable,... More

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Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear bruin64: Thank you for staying with us doing your fan club get together. We are so glad you enjoyed your time with us. We do have a lot of great amenities and were happy you got to enjoy some of them. We hope you will give us another opportunity to service your hotel needs the next time you are... More

Westerville, Ohio
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 7, 2014

Not a good hotel, and I wouldn't stay here again. There are many other good hotels right in this area from which to chose. The room itself was o.k., although the carpet was dirty and disgusting. The room service was almost non-existent. They came late every day - like after 3:00 P.M., and they did very little actual cleaning. I... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Cleveland Independence, responded to this review

Dear Critikona, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding room service, housekeeping and food selection which was unacceptable. We will address these concerns. I assure you the feedback of our hotel will be reviewed and most certainly forwarded... More

Sterling, Virginia
Top Contributor
62 reviews 62 reviews
11 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed August 1, 2014

Came for a fan convention last weekend and had a positive stay. My room was very comfy, nice tv, bath, bed, desk. Easy to get around the hotel quickly. Ballroom was just right. Our buffet for our event was great. Loved the salads. Has a really nice bar with live music and great decor in the bar. Restaurant helped me... More

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Buffalo, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 28, 2014

I stayed at this hotel for a fan club convention. The rooms were spacious, clean, quiet. The bed in my room had a pillowtop mattress and was comfortble. There was also a pull out sofa-bed. I had reserved a refrigerator for a one time $10 fee. It was larger than a standard hotel fridge. There is no micowave, at least... More

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2 reviews
2 of 5 stars Reviewed July 13, 2014

except for the lady in the lobby souvenir shop, the staff was rude and it seemed like they were proud of it! buffet breakfast was horrible (I recommend the walk across the street to Denny's) and again the staff were rude to my wife and I. Thank god the staff at the rock and roll hall of fame and progressive... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Cleveland Independence, responded to this review

Dear Kurt W, Thank you for taking the time to provide feedback on your stay. It is unfortunate your interactions with the staff prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving... More

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Additional Information about Holiday Inn Cleveland Independence

Address: 6001 Rockside Road, Independence, OH 44131
Phone Number:
Location: United States > Ohio > Independence
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Cleveland Independence 3*
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Also Known As:
Holiday Inn Cleveland Independence Hotel Independence
Holiday Inn Independence
Independence Holiday Inn
Holiday Inn Cleveland Independence Ohio

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