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All 12 Independence hotels

Holiday Inn Cleveland Independence

3.0 of 5 Hotel   |   6001 Rockside Road, Independence, OH 44131
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57%
Ranked #11 of 12 hotels in Independence
A recent review
4 of 5 stars reviewed 3 weeks ago
islandgirl_bg_fl North Port, Florida
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  • Reviews (125)
  • Photos (42)
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  • Room tips (18)
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125 people have reviewed this hotel

Traveler rating
    26
    44
    25
    15
    15
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22
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11
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
2 reviews
2 of 5 stars Reviewed 2 weeks ago

except for the lady in the lobby souvenir shop, the staff was rude and it seemed like they were proud of it! buffet breakfast was horrible (I recommend the walk across the street to Denny's) and again the staff were rude to my wife and I. Thank god the staff at the rock and roll hall of fame and progressive... More

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North Port, Florida
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were on a tour with no choice of hotels. This was clean with good eating choices close by. Shuttle driver extremely helpful. Our flight was leaving at 7 AM and he arranged the shuttle to get us to the airport which was only 15 minutes away. Thursday night 4th of July weekend was very busy and bar was very... More

Was this review helpful? Yes 1
Lapeer, Michigan
Top Contributor
105 reviews 105 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The attractive hotel has seen significant upgrades. It sports a fancy nightclub/bar, on site restaurant and other amenities. Parking is plentiful although it can get tight when the live music starts. It is close to local restaurants and is located just off the freeway. Rooms have been upgraded and are comfortable. HOWEVER the wireless service sucks. It constantly drops the... More

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IHGCare, Guest Relations Manager at Holiday Inn Cleveland Independence, responded to this review

Dear Chosen 1, Thank you for leaving us a feedback about your recent stay. It is pleasing to know that our location, room accommodation and parking services worked suitably for your needs. However, I apologize for the problems experienced with the Internet connection. Rest assured your review will be used to consider improvements needed. We hope you give us another... More

Orlando, Florida
Top Contributor
62 reviews 62 reviews
32 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed June 18, 2014

We found this Holiday Inn to have a very friendly and helpful staff. The servers in the restaurant were very accommodating. The rooms were clean and comfortable. We had a reunion in the ballroom, which was very nice. The hotel is close to restaurants and shopping. No problem connecting to WiFi. We were on the second floor.

Was this review helpful? Yes 2
Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear Guest: Thank you for your recent stay with us. We are so happy you enjoyed your stay with us and that our staff and facilities exceeded your expectations. We hope you will select our hotel again the next time you are in our area. More

Jersey City, New Jersey
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 18, 2014

I have been staying here for several years, and I have NEVER been more disappointed than this past year. It's a shame, because the ballrooms are beautiful but the service and staff this year were completely off the mark. Room service was lackluster, at best. We often did not have towels, and when we called for them, it took 4... More

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IHGCare, Guest Relations Manager at Holiday Inn Cleveland Independence, responded to this review

Dear JeriLynnTB, Thank you for choosing us again and taking the time to review our hotel. It is regrettable to hear that the level of service you have received fell short of your expectations during your recent stay. I would like to assure you that your feedback has been taken into serious account as we would like to follow up... More

Marion, Ohio
Senior Contributor
46 reviews 46 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 27, 2014

I stayed here during a bridge tournament. The public areas were attractive. Our room was comfortable but could have been better. It did not have a refrigerator, which I would have appreciated. Also, there was a large chair and ottoman which were too large and in the way. What I did not understand was why the beds (a 2-bed room)... More

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Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear Guest: Thank you very much for staying with us during the bridge convention. We are always happy to have your group here in January and May. We appreciate your comments regarding the full sized beds vs. queen sized beds and adding refridgerators to our rooms. We will definately consider that the next time we renovate our guest rooms. We... More

Ottawa, Canada
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 15, 2014 via mobile

Came here last year and had a terrible experience (staff was rude, room was dirty etc.). Thought i'd give it a 2nd chance.... Big mistake. Stayed in the 5th floor this time. Room is still dirty! Wifi connection is terrible... So, called front desk to ask if it's possible to get ethernet cable and just go 'wired'. Transferred me to... More

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Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear Valued Gold Member: Thank you for taking the time out of your busy day to comment on your experiences at our hotel. I apologize for the problems you experienced with your stay with us. Your comments have all ready been passed on to the appropriate departments and corrective actions have all ready been made. We are currently working with... More

Fort Wright, Kentucky
Contributor
15 reviews 15 reviews
13 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed May 10, 2014

Hotel meets business travel needs - Executive floor coffee not working 2/3 mornings. Embers decent for a snack and drink and good dining close - Bonefish, Delmonico, Melt and Winking Lizard - like the Seattles Best stand in the lobby

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Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear Valued Guest: Thank you so much for choosing our hotel. We are so happy you like "The Daily Grind" coffee kiosk in our lobby. I am very sorry to hear there was an issue with our club room being unavailable for a couple of the days you were here. Without having the specifics of your dates of stay, the... More

Lewisburg
Contributor
17 reviews 17 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 22, 2014

Wasn't a bad stay at all. Apparently the lobby restaurant is some kind of "club scene" which can be a little annoying when you're there for work. The room was nice and the maids were prompt. Parking situation is hectic and it is difficult to find a space after dinner time. B+ hotel

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cleveland
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed April 19, 2014

Power went out in my apartment, with my employee voucher this property was able to take me last minute around midnight with no problem! Room was cleaned very well, just a cigarette hole on the sheet, I was in a non-smoking room. Breakfast was good! We were provided with a buffet voucher. Quick check-in, the night audit clerk, she was... More

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Additional Information about Holiday Inn Cleveland Independence

Address: 6001 Rockside Road, Independence, OH 44131
Phone Number:
Location: United States > Ohio > Independence
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Cleveland Independence 3*
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Also Known As:
Holiday Inn Cleveland Independence Hotel Independence
Holiday Inn Independence
Independence Holiday Inn
Holiday Inn Cleveland Independence Ohio

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
The strategic location of this Cleveland area hotel, the Holiday Inn Cleveland South Independence provides easy access to such downtown attractions as the Rock and Roll Hall of Fame, Quicken Loans Arena, Cleveland Browns Stadium, and Playhouse Square.At the crossroads of Cleveland's primary arteries; I-77 and I-480, our hotel is just 12 miles from Cleveland Hopkins International Airport. The hotel offers complimentary airport shuttle service from 6 AM to 11 PM daily.Guests will enjoy our complimentary wireless high-speed Internet access, an indoor pool, sauna, and fitness center. Michael's Grille restaurant serves breakfast, lunch, and dinner. Enjoy dancing the night away in our high energy lounge with live entertainment Tuesday - Saturday in Impulse Lounge. With over 20,000 square feet of meeting space, our Cleveland area hotel is ideal for your next event be it a corporate meeting, convention, wedding, business dinner, or family reunion.For our Priority Club Members, ask about our newly renovated Priority Club Floor with key accessed lounge serving Continental breakfast, snacks and soft drinks. The lounge also offers a computer with Internet access. Whether travelling on business or pleasure, make the Holiday Inn Cleveland South Independence your home away from home!The hotel is currently undergoing renovations of the lobby, guest lobby, and conference rooms! ... more   less 
Number of rooms
364

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1 question
7 days ago

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