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All 12 Independence hotels

Holiday Inn Cleveland Independence

3.0 of 5 Hotel   |   6001 Rockside Road, Independence, OH 44131
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Ranked #11 of 12 hotels in Independence
A recent review
4 of 5 stars reviewed 2 days ago
M P Lewisburg
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118 people have reviewed this hotel

Traveler rating
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    42
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    14
    13
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21
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46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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English first
Lewisburg
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Wasn't a bad stay at all. Apparently the lobby restaurant is some kind of "club scene" which can be a little annoying when you're there for work. The room was nice and the maids were prompt. Parking situation is hectic and it is difficult to find a space after dinner time. B+ hotel

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cleveland
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 5 days ago NEW

Power went out in my apartment, with my employee voucher this property was able to take me last minute around midnight with no problem! Room was cleaned very well, just a cigarette hole on the sheet, I was in a non-smoking room. Breakfast was good! We were provided with a buffet voucher. Quick check-in, the night audit clerk, she was... More

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Mahwah, New Jersey
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 12, 2014

Just an average hotel. Rooms and beds are clean. Amenities are ok. But the WiFi absolutely is a pain. Takes 15 to 20 minutes each day to try and connect. Very unacceptable. Up side, there is an on site restaurant of average food but since the weather was terrible, it was better than going out.

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IHGCare, Guest Relations Manager at Holiday Inn Cleveland Independence, responded to this review

Dear MRM1952, Thank you very much for sharing your experience with us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I sincerely apologize for the inconvenience you had with our internet service. We deeply regret that we were not able to exceed or at least meet your expectations. Guest comfort is of... More

Los Angeles, California
Contributor
17 reviews 17 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 17, 2014 via mobile

Most importantly it was clean. The bed was comfortable and the temp control was perfect. I reserved a room for myself, over the phone reservations were easy just as the check in and out process. Would have liked a refrigerator for the cost of this room. Breakfast buffet was also generic, not worth the extra cost. Elevator also didn't stop... More

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Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear Guest: Thank you for your recent stay with us. We are so happy that you enjoyed the comfort and cleanliness of your room and hotel. I'm glad our staff made your entire process easy and pleasant. We do offer many amenities for our guests unfortunately we do not have refridgerators in our guest rooms. We do not offer bath... More

Buffalo, New York, United States
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 23, 2014

We stayed for two nights with our 11-13 year old boy's hockey team. There were probably 4-5 teams there along with a bridge tournament. The bridge tournament was given all the floor lounges, ballrooms, etc to utilize. We were given the pool area to share with the rest of the hotel. The light in the pool became detached, was smoking... More

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Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Thank you for your recent stay. I would like to take this opportunity to expand on some of your comments. The bridge tournament at the hotel that weekend has been coming here for over 20 years and as part of their convention, they pay for all of the meeting space and hospitality rooms they use for their convention, so unfortunately... More

Pittsburgh, Pennsylvania
Top Contributor
95 reviews 95 reviews
66 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed January 21, 2014

The hotel lobby was nicely decorated clean and modern. Check in was fast and the staff was friendly. The room was a little worn and showed its age. Overall the hotel for the price was fine. I have stayed at a few other laces on Rockside and there are other choices that are updated

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Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Thank you very much for your recent stay with us. I am happy to hear you liked our lobby and that our guest service staff efficiently checked you in. We are always looking for ways to improve and maintain our hotel public areas as well as our guest rooms. We look forward to having you stay with us on a... More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 27, 2013

First, your entire staff was very helpful especially the servers and bellman. Second, Excellent location!!! Third and finally RETRAIN YOUR CHEF!!! The food was TERRIBLE. OH, please remodel asap! The staff deserve to work in a more decent facility. Update door card readers-Ancient. The place was booked solid. Bar was jammed, my conference brought 700+ folk. Update and hire more... More

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IHGCare, Guest Relations Manager at Holiday Inn Cleveland Independence, responded to this review

Dear truthseeka, Thank you for taking the time to provide feedback on your stay. It is unfortunate the food selections prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

Napoleon, Ohio
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed November 21, 2013

We have stayed here several times in past few years. Last time it seemed like property was getting a little tired. This time things were great. Comfortable beds, nicely furnished room, very pleasant and helpful staff. Good option if you are staying in the area.

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graytown ohio
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 21, 2013

We stayed November 16 got there a little early but thought we'd check and see if our room was ready, I requested a room close to the elevator because I can't walk long distances. Our room was ready it was 12:30 P.M. we got the room requested, clerk at check in was very nice and friendly. This must be newly... More

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Top Contributor
123 reviews 123 reviews
69 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed November 13, 2013

I agree with the rest of the reviews... pretty much sums it all up. Hotel location easily accessible Interstate 77; within 20 minutes to Cleveland. Lots of hotels and restaurants along busy Rockside Road. This is a huge Holiday Inn with multiple conference and banquet facilities. Free parking is all you get. No fridge, no microwave, no free breakfast (go... More

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IHGCare, Guest Relations Manager at Holiday Inn Cleveland Independence, responded to this review

Dear minniemae, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. It is very pleasing to know that you liked our rooms. However, I am sorry we were not able to exceed or at least be at par with your expectation. I assure you that every comment, no matter... More

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Additional Information about Holiday Inn Cleveland Independence

Also Known As:
Holiday Inn Cleveland Independence Hotel
Holiday Inn Cleveland Independence Hotel Independence
Holiday Inn Independence
Independence Holiday Inn
Holiday Inn Cleveland Independence Ohio
Address: 6001 Rockside Road, Independence, OH 44131
Phone Number:
Location: United States > Ohio > Independence
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 12 hotels in Independence
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Cleveland Independence 3*
Official Description (provided by the hotel):
The strategic location of this Cleveland area hotel, the Holiday Inn Cleveland South Independence provides easy access to such downtown attractions as the Rock and Roll Hall of Fame, Quicken Loans Arena, Cleveland Browns Stadium, and Playhouse Square.At the crossroads of Cleveland's primary arteries; I-77 and I-480, our hotel is just 12 miles from Cleveland Hopkins International Airport. The hotel offers complimentary airport shuttle service from 6 AM to 11 PM daily.Guests will enjoy our complimentary wireless high-speed Internet access, an indoor pool, sauna, and fitness center. Michael's Grille restaurant serves breakfast, lunch, and dinner. Enjoy dancing the night away in our high energy lounge with live entertainment Tuesday - Saturday in Impulse Lounge. With over 20,000 square feet of meeting space, our Cleveland area hotel is ideal for your next event be it a corporate meeting, convention, wedding, business dinner, or family reunion.For our Priority Club Members, ask about our newly renovated Priority Club Floor with key accessed lounge serving Continental breakfast, snacks and soft drinks. The lounge also offers a computer with Internet access. Whether travelling on business or pleasure, make the Holiday Inn Cleveland South Independence your home away from home!The hotel is currently undergoing renovations of the lobby, guest lobby, and conference rooms! ... more   less 
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