We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Cleveland Independence

3.0 of 5 6001 Rockside Road, Independence, OH 44131
Hotel website
Hotel deals
Special Offer
Save on Hotel Packages!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Holiday Inn Cleveland Independence
Professional photos View all
Browse nearby
Holiday Inn Cleveland Independence
Write a Review

143 reviews from our community

Traveler rating
    29
    50
    31
    16
    17
See reviews for
26
17
12
55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
  • All months
    (143)
  • Mar-May only
    (26)
  • Jun-Aug only
    (52)
  • Sep-Nov only
    (48)
  • Dec-Feb only
    (17)
All months
Toronto, Canada
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Great business hotel. Decent hotel, good value for money. Not fancy but not shabby either. Have had some issues with dirty bathroom sink, no hot water once or twice but they are always happy to help. Restaurant staff very friendly. Bar/lounge is like a step back to the seventies. Please please implement self serve coffee/tea at breakfast.. Often waiting just... More 

Was this review helpful? Yes
Chicago
Top Contributor
112 reviews 112 reviews
96 hotel reviews
92 helpful votes 92 helpful votes
3 of 5 stars Reviewed November 11, 2014

I am *not* knocking the Holiday Inn "brand". Their newer product is really great. This hotel, however, doesn't even come close to their newer styles. What surprises me is some of the commentary here that this hotel is renovated. Maybe in the 80's but unless mauve and black have made a big style comeback, this place hasn't been renovated anytime... More 

Was this review helpful? Yes
Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Thank you TravelMommy1 for taking the time to review our hotel. I'm sorry that we did not exceed your expectations. Our hotel has been renovated within the last 2 years and are in accordance with the new Holiday Inn brand product. All of our guest rooms and public areas are a neutral palette of greens, browns, ivory and beiges. We... More 

Senior Contributor
43 reviews 43 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 27, 2014 via mobile

I stayed from Sunday through Saturday morning. I was picked up at the airport by a very friendly driver. Use the courtesy phone in baggage claim to contact the hotel. It takes about 15 minutes for the shuttle to arrive. Upon checking in, you will be asked if you are a member of the rewards program. If so, you get... More 

Was this review helpful? Yes
Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear Guest: Your review of your stay with us is very much appreciated. The reviews are one of the most valuable tools that we work with. I am very happy to hear that our van driver took great care of you and we are definitely conveniently located to Cleveland Hopkins airport. We are fortunate to have a number of restaurants... More 

Cincinnati, Ohio
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed October 26, 2014

Not the most up to date and clean Holiday Inn I've ever been to, but was okay. Clean sheets, clean towels, standard room amenities. Room smelled somewhat like mildew, coffee maker had to be moved on a tray from the bottom of the entertainment center to a desk to be plugged in. Main reason for staying here was the Cleveland... More 

Was this review helpful? Yes
Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear Guest: Thank you for your recent review of your stay with us. I'm sorry that we just met your expectations and did not exceed them. Your input is very vital to me and I appreciate your comments. The reason that we put the coffee makers under the night stand and not on the desk area is to adhere to... More 

Columbus, Ohio
1 review
4 of 5 stars Reviewed October 16, 2014

Nicest pool we have been to in awhile! Kids really enjoyed it and the room was fine. The lady at the coffee shop was nice too! Location was convenient to get to the Indians game. But the mattress was terrible! Any sensitive sleepers beware!

Was this review helpful? Yes
Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear Guest: Thank you for writing about your recent stay with us. We are pleased to hear that your children enjoyed our swimming pool and that you found our accommodations comfortable. We hope to see you again on a future visit. More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 3, 2014

Don't stay in this hotel! They will charge you $230 for a smoke fee and there is nothing you can do about it. Even if you DO NOT smoke. I stayed on Sept. 27th, 2014 in the Holiday Inn located in Independence, OH. My organization was having an event there that night. I checked in around 4pm and my girl... More 

Was this review helpful? Yes 2
Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear Guest: We are a 100% non smoking hotel and even though we ask our guests to initial our non smoking policy when they sign in, some people do choose to smoke in their rooms anyway. In your particular case the housekeeper reported that the room smelled as if someone smoked in the room, therefore, the hotel billed you for... More 

Pinon Hills, California
2 reviews
5 of 5 stars Reviewed September 30, 2014

The hotel was clean and the front desk girls were very accommodating to the guests coming in, even thought some of them, in front of me, were being rude to the girls checking them in. I stayed there for my sons graduation from OTC, which was in the Grand Ballroom. Can't say anything bad about this place.....

Was this review helpful? Yes
Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear Guest: Thank you for staying with us for your son's graduation from OTC. We are very happy to hear you enjoyed your stay with us. We look forward to seeing you again the next time you are in our area. More 

Wilmington, Ohio
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed September 28, 2014

Clean rooms, friendly staff. Convenient to Cleveland and right off I-77. We stayed here one night due to it's proximity to the Cuyahoga Valley Scenic Railroad which is only a couple of miles from the hotel. There are a number of good restaurants close by. Outback Steakhouse and Bonefish Grill are a walk across the parking lot. Nice neighborhood. The... More 

Was this review helpful? Yes
Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear Guest: Thank you for taking the time out of your busy day to comment on your recent stay with us. We are very happy to hear you enjoyed your stay with us. We are located in a very nice neighborhood and have many restaurants within walking distance, which makes it very convenient for guests. We hope to see you... More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 of 5 stars Reviewed September 20, 2014

Pretty standard hotel - nothing terrible, nothing brilliant. Best thing was a huge bed. Worst thing probably the dated furnishings / décor and a breakfast buffet lacking in choice and variety from day to day.

Was this review helpful? Yes
Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear Guest: Thank you for your recent stay with us. I've passed on your comments regarding our breakfast buffet to our executive chef to see what he can do to diversify the food on the buffet each day. Thank you for your feedback and hope you will choose our hotel again the next time you are in the Cleveland area. More 

Schaumburg, Illinois
Top Contributor
69 reviews 69 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 3, 2014

Great hotel with plenty of amenities. Comfortable, clean rooms. Friendly Staff. Plenty of restaurants within walking distance. A fun bar with live music. Away from the hustle & bustle and traffic of downtown Cleveland.

Was this review helpful? Yes 1
Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear Guest: We are very happy to hear you enjoyed your stay with us. We do offer a lot of amenities within the hotel as well as many restaurants in our immediate area. Our location does also give us great access to get into downtown for those who do not want to stay directly downtown. I am very glad to... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Holiday Inn Cleveland Independence? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Cleveland Independence

Address: 6001 Rockside Road, Independence, OH 44131
Phone Number:
Location: United States > Ohio > Independence
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Cleveland Independence 3*
Number of rooms: 364
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Hotels.com, Priceline, Expedia, Orbitz, Cheap Tickets, Agoda, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Holiday Inn Cleveland Independence reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Cleveland Independence Hotel Independence
Holiday Inn Independence
Independence Holiday Inn
Holiday Inn Cleveland Independence Ohio

42 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4)
Viewed
Hotel & grounds (2)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (39)
Viewed
Room/suite (3)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (2)
Viewed
Dining (4)
Viewed
Hotel & grounds (3)
Viewed
Other (25)
Hotels you might also like...
Check In Check Out
Price Your Stay