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All 12 Independence hotels

Holiday Inn Cleveland Independence

3.0 of 5 Hotel   |   6001 Rockside Road, Independence, OH 44131
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Ranked #11 of 12 hotels in Independence
A recent review
5 of 5 stars reviewed 2 days ago
KAREN S East Haddam, Connecticut
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133 people have reviewed this hotel

Traveler rating
    28
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
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English first
East Haddam, Connecticut
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We arrived in Cleveland on a Friday night and called the hotel for a shuttle ride to the hotel. It arrived at the airport promptly and the driver was friendly and helpful. The front desk was efficient, quick and friendly. When we arrived in our room it was immaculate and cool. We were in Cleveland for a convention at the... More

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North Carolina
Top Contributor
233 reviews 233 reviews
134 hotel reviews
315 helpful votes 315 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Party of four, 2 rooms on 4th floor stayed here one night, Aug. 11th. Purpose of stay was for appt. at The Cleveland Clinic. This hotel does give significant discounts if you mention you are in Cleveland for appts. with this Clinic. Now, the rooms. My 90 year-old aunt is a single leg amputee and the bathrooms are so SMALL... More

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Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear Guest: Thank you for choosing our hotel for your recent stay with us while visiting the Cleveland Clinic. We do have different types of rooms at our hotel one of the types we offer is our wheelchair accessible rooms and they do have larger bathrooms and bars to accommodate those guests that are in a wheelchair. I have addressed... More

Pella, Iowa
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Easy to get to right off of the interstate. The hotel has a nice bar on the main floor, with lots of activity, there was a pretty good band playing there the last night of my stay. Unlike I've seen in other reviews, my room was cleaned promptly every day during my stay. My only complaint is the wifi, granted... More

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Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear Guest: Thank you for choosing our hotel. Our location definitely provides easy access off the main interstate. I am very happy you were able to take advantage of our bar and the entertainment we offer. I appreciate your feedback regarding our wifi - we are looking into the matter with our internet provider. We thank you again for your... More

Belton, Texas
1 review
1 of 5 stars Reviewed 3 weeks ago

It is hard to know where to begin with this review because our hotel visit was so horrible. The check-in was fine, the front desk agent was polite and even had a fridge delivered to my room for my son's food to be stored. That was the only good thing about this hotel. I booked the hotel for 5 nights... More

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Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear rscmommy: I apologize that you had problems with the cleaning of your room throughout your stay. I have forwarded a copy of your review to our executive housekeeper so she can review with all staff and supervisors to ensure this does not happen again. We obviously fell short in meeting your expectations this stay and for that I sincerely... More

North Falmouth MA
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I stayed here for three days in July. We were in town for a fan club get-together. There was a group rate of 89-/night so I thinking the hotel would be nothing special. I was surprised- staff everywhere and friendly, a great pool area and exercise room, and good facilities. Our room was nice, the bed comfortable,... More

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Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear bruin64: Thank you for staying with us doing your fan club get together. We are so glad you enjoyed your time with us. We do have a lot of great amenities and were happy you got to enjoy some of them. We hope you will give us another opportunity to service your hotel needs the next time you are... More

Westerville, Ohio
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Not a good hotel, and I wouldn't stay here again. There are many other good hotels right in this area from which to chose. The room itself was o.k., although the carpet was dirty and disgusting. The room service was almost non-existent. They came late every day - like after 3:00 P.M., and they did very little actual cleaning. I... More

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IHGCare, Guest Relations Manager at Holiday Inn Cleveland Independence, responded to this review

Dear Critikona, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding room service, housekeeping and food selection which was unacceptable. We will address these concerns. I assure you the feedback of our hotel will be reviewed and most certainly forwarded... More

Sterling, Virginia
Top Contributor
62 reviews 62 reviews
11 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Came for a fan convention last weekend and had a positive stay. My room was very comfy, nice tv, bath, bed, desk. Easy to get around the hotel quickly. Ballroom was just right. Our buffet for our event was great. Loved the salads. Has a really nice bar with live music and great decor in the bar. Restaurant helped me... More

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Buffalo, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 28, 2014

I stayed at this hotel for a fan club convention. The rooms were spacious, clean, quiet. The bed in my room had a pillowtop mattress and was comfortble. There was also a pull out sofa-bed. I had reserved a refrigerator for a one time $10 fee. It was larger than a standard hotel fridge. There is no micowave, at least... More

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2 reviews
2 of 5 stars Reviewed July 13, 2014

except for the lady in the lobby souvenir shop, the staff was rude and it seemed like they were proud of it! buffet breakfast was horrible (I recommend the walk across the street to Denny's) and again the staff were rude to my wife and I. Thank god the staff at the rock and roll hall of fame and progressive... More

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IHGCare, Guest Relations Manager at Holiday Inn Cleveland Independence, responded to this review

Dear Kurt W, Thank you for taking the time to provide feedback on your stay. It is unfortunate your interactions with the staff prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving... More

North Port, Florida
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 4, 2014

We were on a tour with no choice of hotels. This was clean with good eating choices close by. Shuttle driver extremely helpful. Our flight was leaving at 7 AM and he arranged the shuttle to get us to the airport which was only 15 minutes away. Thursday night 4th of July weekend was very busy and bar was very... More

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Cleveland Independence

Address: 6001 Rockside Road, Independence, OH 44131
Phone Number:
Location: United States > Ohio > Independence
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Cleveland Independence 3*
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Also Known As:
Holiday Inn Cleveland Independence Hotel Independence
Holiday Inn Independence
Independence Holiday Inn
Holiday Inn Cleveland Independence Ohio

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
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Official Description (provided by the hotel)
The strategic location of this Cleveland area hotel, the Holiday Inn Cleveland South Independence provides easy access to such downtown attractions as the Rock and Roll Hall of Fame, Quicken Loans Arena, Cleveland Browns Stadium, and Playhouse Square.At the crossroads of Cleveland's primary arteries; I-77 and I-480, our hotel is just 12 miles from Cleveland Hopkins International Airport. The hotel offers complimentary airport shuttle service from 6 AM to 11 PM daily.Guests will enjoy our complimentary wireless high-speed Internet access, an indoor pool, sauna, and fitness center. Michael's Grille restaurant serves breakfast, lunch, and dinner. Enjoy dancing the night away in our high energy lounge with live entertainment Tuesday - Saturday in Impulse Lounge. With over 20,000 square feet of meeting space, our Cleveland area hotel is ideal for your next event be it a corporate meeting, convention, wedding, business dinner, or family reunion.For our Priority Club Members, ask about our newly renovated Priority Club Floor with key accessed lounge serving Continental breakfast, snacks and soft drinks. The lounge also offers a computer with Internet access. Whether travelling on business or pleasure, make the Holiday Inn Cleveland South Independence your home away from home!The hotel is currently undergoing renovations of the lobby, guest lobby, and conference rooms! ... more   less 
Number of rooms
364

Questions & Answers

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1 month ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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