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DoubleTree by Hilton Hotel Cleveland-Independence

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6200 Quarry Lane, Independence, OH 44131
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DoubleTree by Hilton Hotel Cleveland-Independence
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DoubleTree by Hilton Hotel Cleveland-Independence
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550 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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Trenton, New Jersey
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Spent one nite here on a bus trip to chicago. Staff was very helpful & friendly. Gave free cookies upon arrival. Rooms were very nice dressed and clean. Beds were extremely comfortable and had a lovely bathroom and big screen tv. All in all a great place to sleep.

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Columbus, Ohio
Level Contributor
109 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had stayed at this hotel since it was close to the Cuyahoga National park. We were scheduled for an early train ride the next morning. The location was perfect for what we wanted. We were only a few minutes from the park. The hotel was nice and clean. We enjoyed the breakfast at Shula's. We really liked that we... More 

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Buffalo, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Excellent place to stay. Great service, cool indoor/outdoor pool and delicious breakfast buffet. An A1 experience. We were delighted to stay there and definitely recommend this hotel to others. Lots of great places to eat nearby and very close the all highways.

Review collected in partnership with DoubleTree by Hilton

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

check in was OK, could use our key with the outside door. had to drag our bags to a secondary door. when we reached to room, it was a real shock. there was a moldy smell and you couldn't see out of the windows. only had two bed rooms and I was told they were sold out of the night... More 

Review collected in partnership with DoubleTree by Hilton

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Stephen P, Front Office Manager at DoubleTree by Hilton Hotel Cleveland-Independence, responded to this review

Dear fredbK2919BD, Thank you for reviewing our hotel and I would like to apologize for the experience you had. What you experience is what is not what I like to hear our guests to be experiencing. We have addressed the room issues with our Executive Housekeeper and have talked with the desk agent you had spoken with and have re-trained... More 

Travelers are raving about these Independence hotels

San Diego, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

As always, Double Tree makes it a satisfying experience. When visiting Cleveland this makes me feel at home. If Cleveland is your destination, stay here and feel comfortable. It is very convenient to all areas of Northern Ohio, the center of all routes between Cleveland and the Akron area.

Review collected in partnership with DoubleTree by Hilton

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Stephen P, Front Office Manager at DoubleTree by Hilton Hotel Cleveland-Independence, responded to this review

Dear William H, Thank you for taking the time to review our hotel on TripAdvisor. Thank you for the kind words about out hotel and we are glad that we make you feel just at home when you are in Cleveland. We thank you for the kind words about our location relative to Cleveland and Akron. We look forward to... More 

Mettawa, IL
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I had some things to do but my room was so comfortable, I stayed in it longer than anticipated. Azalea at the front desk was a joy, especially after the long overnight drive I had to get there. the location is excellent with easy freeway access to anywhere you need to get to. Great Dining all within walking distance.

Review collected in partnership with DoubleTree by Hilton

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Stephen P, Front Office Manager at DoubleTree by Hilton Hotel Cleveland-Independence, responded to this review

Dear mabrym, Thank you for taking the time to review out hotel on TripAdvisor and giving us such a favorable rating. Thank you for the wonderful review of our staff especially with Azalea. We have recognized her for her hard work and dedication. As well thank you for the nice words regarding our location relative to the highway and the... More 

Charleston, WV
Level Contributor
104 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We decided to use a hotel a little outside of the downtown area and save a few dollars. It is about a 10 minute drive into town which was no problem and this property is right next to a major highway going into town. There is a restaurant on the property and many other restaurants close by. Rooms were large... More 

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Stephen P, Front Office Manager at DoubleTree by Hilton Hotel Cleveland-Independence, responded to this review

Dear hodag21378, Thank you for taking the time to review out hotel on TripAdvisor and giving your stay such a favorable rating. Thank you for the wonderful raving remarks about everything you experienced if I went through everything it might be a few paragraphs. We are very grateful here at the DoubleTree for all that you had to say. We... More 

Mississauga, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

Beautiful, amazing swimming pool, nice decoration, friendly staff, nice neighbourhood. Didn't like the smell of the rooms, neither the cleanness of the hallways, but overall is a very nice hotel. Thank you.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Stephen P, Front Office Manager at DoubleTree by Hilton Hotel Cleveland-Independence, responded to this review

Dear Juan P., Thank you for taking the time to review our hotel on TripAdvisor about your recent stay with us. I thank you for the kind remarks you have to share with everyone about our staff, pool, and location. I have shared your feedback about the smell you encountered and cleanliness with our Engineering and Housekeeping teams to address.... More 

Marion, Ohio
Level Contributor
87 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Check-in went smoothly.......we were able to do that on line cookies always a plus front desk were friendly room was on the 5th floor in the middle room was clean and no odors bed was awesome..... just right for me .... a bit to soft for the wife but she slept very well pool area was nice hot tub was... More 

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Stephen P, Front Office Manager at DoubleTree by Hilton Hotel Cleveland-Independence, responded to this review

Dear Tig2811, Thank you for taking the time to review our hotel on TripAdvisor about your recent stay. I thank you for all of the nice words that you had to say about the rooms, staff, and of course the signature cookies. I thank you for the negative feedback as well. As part of our renovation process the hallway wallpaper... More 

Dallas, Texas
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

My fiance and I stayed here for a long weekend when my nephew was baptized. It is not as nice as some of the surrounding hotels and the decor is dated, but the bed was pretty comfortable. We only came back to sleep and stayed with my family most of the day. However, the air quality was not great and... More 

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Stephen P, Front Office Manager at DoubleTree by Hilton Hotel Cleveland-Independence, responded to this review

Dear ADerb1124, Thank you for taking the time to review our hotel on TripAdvisor. I am sorry that you woke up each day with a stuffy nose. We currently are going through renovations of our rooms and when they are done this problem shouldn't be a common issue. Should you come back to Cleveland reach out to me personally and... More 

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