We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

DoubleTree by Hilton Hotel Cleveland-Independence

Hotel deals
Hotel website
6200 Quarry Lane, Independence, OH 44131
Offers & Announcements
2X Points w/Your Stay!
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Professional photos
DoubleTree by Hilton Hotel Cleveland-Independence
View Map
Add Photo Write a Review

566 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    178
    181
    106
    69
    32
See reviews for
143
114
44
211
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (566)
  • Mar-May only
    (141)
  • Jun-Aug only
    (206)
  • Sep-Nov only
    (128)
  • Dec-Feb only
    (91)
All months
United States
Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel has been renovated in the last year or two so it felt relatively modernized. The room, bathroom and bed were all comfortable. The A/C units have not been updated or replaced so they are loud and antiquated which made for continuously interrupted sleep. The Hilton Hhonors complimentary breakfast was very nice, though Terri may want to take a... More 

Was this review helpful? Yes
Richfield, United States
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Very customer service passionate staff. The rooms are clean and comfortable. I have had two cases where decaf coffee was not in the in-room coffee bar, which was disappointing and the very good restaurant can be a little high on the price point versus quality, however the staff typically make up for this gap.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Dallas, Texas
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 1 week ago

Not your typical Doubletree. Dark and dated. But the font desk supervisor was rude. Somehow the restaurant charged a $2 tip to my room when I had paid the tip for the buffet in cash. When I brought it to the attention of the front desk supervisor I was told after her disbelief that I didn't actually make the charge... More 

Was this review helpful? Yes 1
Stephen P, Front Office Manager at DoubleTree by Hilton Hotel Cleveland-Independence, responded to this review

Dear DWTraveler1, Thank you for taking the time to review our hotel on TripAdvisor. I am sorry that you found our hotel to be dark and dated. We are going through renovations right now that will address our rooms and hallways currently, then our public spaces later in the fall so I invite you back to see the final product... More 

Travelers are raving about these Independence hotels

United States
1 review
5 of 5 stars Reviewed 1 week ago

Its a nice property with modern amenities at an convenient location. The staff was friendly and helpful and made my stay enjoyable. I would always stay at this location when I am in this part of the town.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Stephen P, Front Office Manager at DoubleTree by Hilton Hotel Cleveland-Independence, responded to this review

Dear Joe S, Thank you for taking the time to review our hotel on TripAdvisor and giving your stay a "5". Thank you for the kind words about the amenities that we offer our guests as well as our convenient location. Your works about the staff and how much they helped you was also appreciated. Should your travels bring you... More 

The Villages,FL, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We always stay at Hilton properties when we travel. This particular hotel was not a good experience. Among other issues like not having the room made up a shower nozzle that would blow you out of the tub, and soft mattresses,the biggest single issue was the tub itself. The tub had a plastic liner that covered the original tub (likely... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Stephen P, Front Office Manager at DoubleTree by Hilton Hotel Cleveland-Independence, responded to this review

Dear Jack G, Thank you for taking the time to review our hotel on TripAdvisor. I am sorry you didn't find the room you were in to be favorable. We are going through renovations currently and those renovations aren't completed as of yet. I have sent the feedback to our Engineering team so they may address your concerns. Should you... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel was the perfect location to ride bicycle trails in the National Park. Everyone was very helpful. There is a restaurant on site; however, many other restaurants are close by. Close to major highways.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Stephen P, Front Office Manager at DoubleTree by Hilton Hotel Cleveland-Independence, responded to this review

Dear williammA7049XL, Thank you for taking the time to review our hotel on TripAdvisor and giving your stay a "5". Thank you for the kind words regarding our location relative to the area bike trails. Thank you as well for complimenting our staff on their helpfulness. Should your travels bring you back to Cleveland we would enjoy hosting you once... More 

Lewisville, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Loud doors, not all staff seemed to care about customer service, and the hotel doesn't feel like a doubletree. I felt like I was staying at a best western or a Motel 6. Yet I was paying much more. My complaints to the hotel below. 1. Doors slamming in the middle of the night does not give us a comfortable... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Stephen P, Front Office Manager at DoubleTree by Hilton Hotel Cleveland-Independence, responded to this review

Dear Jacob T, Thank you for taking the time to review our hotel on TripAdvisor. I am sorry that you feel that our hotel is not a DoubleTree. We are addressing with our staff the management expectations for the level of customer service we expect from our staff. We have addressed your issue with our E-check in rooms not being... More 

Lakewood, Ohio
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Our agency provides services to roughly 850 clients annually during a three-day, residential, educationally based, state liscensed program. The quality of your management and staff; and the superb quality of this facility contributed to the overwhelming success of our mission. We will be back and you have our highest recommendations. Thank you Peter and your fine staff.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Stephen P, Front Office Manager at DoubleTree by Hilton Hotel Cleveland-Independence, responded to this review

Dear Frank M, Thank you for taking the time to review our hotel on TripAdvisor and giving your stay a "5". Thank you for the kind words about the management and the staff. Your program is a wonderful program to host and we couldn't be much happier to have you join us to teach your class each month. We look... More 

Columbia, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Staff was friendly, room was not very clean. Looked as though it was used and not cleaned before we took occupancy. There was a used glass in the bathroom (liquid still in the glass). There were used name tag backings on the night stand and in one of the beds. there was a puddle of water on the bathroom sink.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Stephen P, Front Office Manager at DoubleTree by Hilton Hotel Cleveland-Independence, responded to this review

Dear Kevin G, Thank you for taking the time to review our hotel on TripAdvisor. I am sorry that you had issue with the cleanliness of the room that you were placed in. We have talked with our Executive Housekeeper and she is addressing with her staff. I thank you for the kind words about our staff and their friendliness.... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We were met by an extremely friendly staff. Got checked in (complete with warm cookie) and settled and headed to the pool (indoor/outdoor) where there was a complimentary BBQ in progress. We didn't participate because there is a Shula's restaurant in the hotel. Delicious steaks as you would expect. Again - extremely friendly staff. The rooms were comfortable and the... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Stephen P, Front Office Manager at DoubleTree by Hilton Hotel Cleveland-Independence, responded to this review

Dear marymT3169JE, Thank you for taking the time to review our hotel on TripAdvisor and giving your stay a "5". Thank you for the kind words about the staff both at the desk and in Shula's 2. I am glad you enjoy the warm Chocolate Chip and Walnut cookies that we provide to each of our guests. Thank you lastly... More 

Questions? Get answers from hotel staff and past guests. Ask a question

83 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (50)
Viewed
Room/suite (16)
Viewed
Pool/beach area (5)
Viewed
Bathroom (5)
Viewed
Business center/function rooms (3)
Viewed
Hotel & grounds (4)
Viewed
Other (17)

Management photos: Courtesy of the property manager

Viewed
All management photos (33)
Viewed
Dining (6)
Viewed
Pool/beach area (3)
Viewed
Business center/function rooms (4)
Viewed
Hotel & grounds (8)
Viewed
Room/suite (4)
Viewed
Other (8)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Independence hotels
0.7 mi away
Hyatt Place Cleveland/Independence
0.6 mi away
Hampton Inn and Suites Cleveland Independence
0.6 mi away
Embassy Suites by Hilton Cleveland-Rockside
Show Prices
Show Prices
Show Prices
0.3 mi away
Crowne Plaza Hotel Cleveland South - Independence
0.6 mi away
Residence Inn Cleveland Independence
0.1 mi away
Red Roof Inn Cleveland - Independence
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay