We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Embassy Suites by Hilton Cleveland-Rockside

Hotel deals
Hotel website
5800 Rockside Woods Boulevard, Independence, OH 44131
Special Offer
Rock n Roll HOF Package
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Embassy Suites by Hilton Cleveland-Rockside
Why TripAdvisor?
  • Lowest prices from 200+ sites
  • 1.5 million hotels and accommodations
  • 225 million reviews and opinions
Save
You added Embassy Suites by Hilton Cleveland-Rockside to your Saves list

At a glance

67%
Positive reviews?
KEY AMENITIES
Pool
Room Service
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
See all

HOTEL PHOTOS

Embassy Suites by Hilton Cleveland-Rockside
Professional photos

BROWSE NEARBY

Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Sponsored by:
Check In Check Out
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}
    Add Photo Write a Review

    599 Reviews from our TripAdvisor Community

    Rate and write a review
    Roll over, then click to rate
      Click to rate
    Traveler rating
      211
      191
      89
      74
      34
    See reviews for
    219
    74
    18
    179
    Rating summary
    • Location
      4 of 5 stars
    • Sleep Quality
      4 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4 of 5 stars
    Traveler tips help you choose the right room.   Room tips (101)
    Date | Rating
    • English first
    • French first
    • Russian first
    • Spanish first
    • Any
    English first
    • All months
      (599)
    • Mar-May only
      (126)
    • Jun-Aug only
      (232)
    • Sep-Nov only
      (127)
    • Dec-Feb only
      (114)
    All months
    Level Contributor
    6 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 11 helpful votes
    4 of 5 stars Reviewed 3 days ago NEW

    I've stayed at this hotel for business since 2009. It has a very convenient location outside of Cleveland with easy access to the major freeways. The hotel staff is very friendly and the Sleeping and Meeting Room Rates are very modest. I will continue to stay at this hotel but the sleeping rooms are need of some updates. New beds... More 

    Was this review helpful? Yes
    Melville, New York
    Level Contributor
    5 reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    5 of 5 stars Reviewed 3 days ago NEW

    My family and I stayed at this property from July 26-28, 2015. The hotel was your typical Embassy Suites with its open atrium and glass elevators. The location was very convenient, and near downtown Cleveland. While we were there, we visited the Christmas Story House, and a ball game at Progressive Field. The only two things I think the hotel... More 

    Was this review helpful? Yes
    Lausanne, Switzerland
    Level Contributor
    77 reviews
    11 hotel reviews
    common_n_hotel_reviews_1bd8 23 helpful votes
    4 of 5 stars Reviewed 1 week ago

    This hotel is definitely better value than the Holiday Inn next door even if it costs a few dollars more. Spacious rooms, mostly friendly service, nice happy hour and breakfast. Drawbacks were poor internet service, apparent understaffing when they have large crowds which they did most of my visit, and spotty housekeeping.

    Was this review helpful? Yes
    Franklin, North Carolina
    Level Contributor
    32 reviews
    10 hotel reviews
    common_n_hotel_reviews_1bd8 14 helpful votes
    5 of 5 stars Reviewed 1 week ago

    Excellent customer service and went out of their way to ensure our stay was pleasant. We were a late check in and very tired after a long day of travel. The desk clerk told us they were fully booked and even at 10:30 pm it was full of people in the lobby and surrounding areas. We thought that it was... More 

    Was this review helpful? Yes
    Level Contributor
    212 reviews
    15 hotel reviews
    common_n_hotel_reviews_1bd8 43 helpful votes
    3 of 5 stars Reviewed 1 week ago

    This is not our first Embassy stay BUT our first time at this location. Staff seemed a bit overwhelmed with the crowds of people. 3 family reunions I think, well it was busy and noisy! Our room was comfortable but a baby next door who seemed to have days & nights mixed up woke me often. Yes bathroom and furniture... More 

    Was this review helpful? Yes
    Grand Rapids, MI
    Level Contributor
    84 reviews
    20 hotel reviews
    common_n_hotel_reviews_1bd8 26 helpful votes
    4 of 5 stars Reviewed 1 week ago

    This is a beautiful hotel. The rooms are well appointed. The morning breakfast area is large, so you can go and find a seat no matter when. The only real issue we had was with the elevators that can run quite slow.

    Was this review helpful? Yes
    Level Contributor
    6 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    2 of 5 stars Reviewed 1 week ago

    Overall the property is very presentable but it has some flaws that should be addressed. Home wood, Staybridge, and Townplace all have much nicer beds. This embassy has the worst beds I've slept on in probably 20 years. Furthermore, they apparently do not have the capability to handle the number of visitors for their pool or restaurant. I can't recommend... More 

    Was this review helpful? Yes
    Ledgewood, NJ
    Level Contributor
    177 reviews
    78 hotel reviews
    common_n_hotel_reviews_1bd8 107 helpful votes
    4 of 5 stars Reviewed 2 weeks ago

    My daughter and I recently spent a night here. While the property was nice, it lacked some of the sophisticated ambiance that we've grown accustomed to seeing during stays at other Embassy Suites properties. The building is starting to show areas of wear (a little peeling wallpaper, a few scuff marks, etc.); also, some of the decor is rather dated.... More 

    Was this review helpful? Yes
    Santa Clarita, California
    Level Contributor
    48 reviews
    22 hotel reviews
    common_n_hotel_reviews_1bd8 34 helpful votes
    4 of 5 stars Reviewed 2 weeks ago

    Arriving at 2:45 am, we just wanted to check into our room and sleep, but we didn't have a room. There was a huge mix-up with the reservationist and thanks to the NBA finals, there wasn't a room available for miles. We finally checked in about 3 pm., in time for happy hour, which at this point we really needed.... More 

    Was this review helpful? Yes
    Indianapolis, Indiana
    Level Contributor
    63 reviews
    28 hotel reviews
    common_n_hotel_reviews_1bd8 30 helpful votes
    4 of 5 stars Reviewed 2 weeks ago

    This hotel lives up to the Embassy Suites brand. Our stay was great, check in was simple, and our room was nice and clean. There wasn't much of a view on the 3rd floor, but we didn't care. Breakfast was free, but a bit chaotic. The organization of stations could use some work. Other than that, we had a great... More 

    Was this review helpful? Yes
    Questions? Get answers from hotel staff and past guests. Ask a question

    213 photos of this hotel

    Traveler photos: See what travelers like you saw

    Viewed
    All traveler photos (58)
    Viewed
    Room/suite (19)
    Viewed
    Bathroom (2)
    Viewed
    View from room (1)
    Viewed
    Dining (1)
    Viewed
    Hotel & grounds (10)
    Viewed
    Other (25)

    Management photos: Courtesy of the property manager

    Viewed
    All management photos (155)
    Viewed
    Pool/beach area (12)
    Viewed
    Bathroom (12)
    Viewed
    Room/suite (42)
    Viewed
    Business center/function rooms (24)
    Viewed
    Dining (9)
    Viewed
    Hotel & grounds (16)
    Viewed
    Other (40)
    Check In Check Out
    Prices are for 1 room, 2 adults
    Show Prices
    Hotels you might also like...
    Travelers also viewed these Independence hotels
    0.3 mi away
    Hyatt Place Cleveland/Independence
    0.3 mi away
    Hampton Inn and Suites Cleveland Independence
    0.6 mi away
    DoubleTree by Hilton Hotel Cleveland-Independence
    Show Prices
    Show Prices
    Show Prices
    0.4 mi away
    Residence Inn Cleveland Independence
    0.5 mi away
    Red Roof Inn Cleveland - Independence
    0.6 mi away
    Crowne Plaza Hotel Cleveland South - Independence
    Show Prices
    Show Prices
    Show Prices
    Questions? Get answers from hotel staff and past guests. Ask a question

    Amenities

    Enter dates for best prices
    Check In Check In Check Out Check Out
    Prices are for 1 room, 2 adults
    Price Your Stay