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Residence Inn Cleveland Independence

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5101 West Creek Road, Independence, OH 44131
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1 room 1 guest
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Residence Inn Cleveland Independence
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28 Reviews from our TripAdvisor Community

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Traveler rating
    17
    5
    6
    0
    0
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11
8
1
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Erie, PA
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were in town last week for the baseball game and a visit to the zoo. Got a great deal by NOT staying downtown and decided on this hotel. With my AAA discount the room rates were $127 and $103 for a Thursday-Saturday stay. The room was spacious, clean and well equipped. Housekeeping ran the dishwasher for us which was... More 

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Thornhill, Canada
Level Contributor
136 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here in a 2 bedroom, 2 bathroom suite. It was spacious. The bedrooms were fine and the bathrooms were good. The glass shower door stuck and was very hard to open. The beds were comfortable. The kitchen was dirty. This was what was terrible about the room. The fridge door was filthy and sticky. We used paper towel... More 

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MattS5101, General Manager at Residence Inn Cleveland Independence, responded to this review

Ann R, Thank you for taking time to give us feedback on your most recent stay. My apologies for housekeeping not completing your suite. I will discuss this with the team. We will focus on the areas you mentioned and will improve our operation based on your helpful feedback. Safe Travels, Matt More 

Birmingham, Alabama
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I've stayed in this hotel twice. It's a great location with easy access to Cleveland in about a 10 minute drive. The property is clean and the beds are comfortable. Breakfast is ok with standard cold and hot offerings, nothing especially spectacular, but they did have turkey sausage one morning which was a pleasant surprise. Only problem I've had is... More 

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MattS5101, General Manager at Residence Inn Cleveland Independence, responded to this review

Kim R, Thank you for taking time to give us feedback on your recent stay here. We are glad that you enjoyed our property and that the hotel was clean and the beds were comfortable. I will address the issues with housekeeping in regards to knocking early on guest room doors. Once again thank you for choosing our hotel when... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here for a weekend with a friend. We had two seperate rooms directly nextdoor to each other. The rooms were cleaned daily and by our request. The cleaning person did an excellent job. They were always very polite and knocked before entering. The shower was always hot and had GREAT water pressure. The pool was outdoors which wasn't... More 

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Saint Paul, Minnesota
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

First off, this hotel has an odd layout: A series of about 8-10 two-story "pods" with 4 rooms in each, all with exterior doors. No interior hallways. However, we found our stay very enjoyable. The rooms have had a outstanding modern-style remodel and look fantastic. Bedding and mattresses were very nice. Our family with two teens has switched over to... More 

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Niles, Ohio
Level Contributor
127 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We recently stayed here for a couple of nights while attending a business conference. We had a 2 br suite with a full kitchen and it was really great. Very comfortable living space with fireplace, great beds, nice pool and outdoor seating. Very good hot breakfast and cozy seating with private TV screens.

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Sewickley
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 27, 2015

We spent one night here. I was a little nervous because there was trash all over the outside of the building to our room. (Beer cans and birthday cake) When we walked in the room, I breathed a sigh of relief. The inside was newly remodeled, very clean and beautiful! The staff were all very friendly! I def think it... More 

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Havertown, Pennsylvania
2 reviews
5 of 5 stars Reviewed July 11, 2015

For a quick stop or a family vacation, this place is great. It is furnished in a very clean and modern style, was extremely clean, and the kitchen was excellent! To my surprise the grounds were lovely and there was an outdoor pool! I will definitely return when I get the chance. Additionally, the complimentary breakfast was very varied and... More 

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Chicago area
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed July 8, 2015

The room was actually ok except for the bathroom which was super sized... super small that is.. The door to the bathroom was situated so that if you wanted to close the door, you had to squeeze in next to the toilet and then do the same when you wanted out. The icemaker was a nice feature except that it... More 

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MattS5101, General Manager at Residence Inn Cleveland Independence, responded to this review

Dear Braddad, We appreciate you choosing our hotel while traveling to Cleveland. My sincerest apologies for the noise from the ice maker and from other guests. If you have a few minutes I would sincerely appreciate additional details as I am committed to offering very good service. I am available at ri.clein.gm@marriott.com Thank you, Matt S. More 

Independence, Ohio, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 7, 2015

After a not so great stay at a competitor down the street, we found a suite comparable in total price to two rooms at the cheaper competitor. This place was recently renovated and it feels like it. The two room suite was modern, clean and spacious. It makes you want to extend your stay. Minor complaint is that they only... More 

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