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All 12 Independence hotels

Residence Inn Cleveland Independence

3.0 of 5 Hotel   |   5101 West Creek Road, Independence, OH 44131
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Residence Inn Cleveland Independence

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Ranked #5 of 12 hotels in Independence
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 weeks ago
sarahmudgway Auckland Central, New Zealand
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82 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
Auckland Central, New Zealand
Contributor
13 reviews 13 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Arriving in Cleveland to a Spring snowstorm, the Residence Inn was a great pitstop and place to take shelter from the storm. The service was friendly, and the room was huge! Located about 10-15mins drive out of downtown Cleveland, there were also plenty of restaurants and grocery stores within a few minutes drive from the hotel and the trip down... More

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Independence
1 review
5 of 5 stars Reviewed 3 weeks ago

The stay at the hotel was an absolute delight, staff was friendly and helpful, the hotel was clean and modernized and the room itself was so comfortable we really never wanted to check out. I liked the concept of separate buildings and the short walk to the breakfast area. We could only imagine in warm weather how beautiful the grounds... More

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bennett2_10, Director of Sales at Residence Inn Cleveland Independence, responded to this review

We would like to thank you for staying with us and are delighted that you enjoyed your stay. You are so correct that we strive to be that Home Away From Home for all of our travelers while staying with us. Whether you are here with us one night or 30 + nights we want everyone to experience this comfort.... More

Jacksonville, Florida
Senior Contributor
47 reviews 47 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Has 2 King beds plus sleeper sofa to satisfy 3 kids, mom, and dad...with 3 TVs! Full kitchen has everything except dish soap--forgot to ask for it at the front desk. Pets allowed and plenty of grass for walks, but pricey. Add on another $16 in fees on top of the initial $100...otherwise would have given 5 stars. Clean room... More

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bennett2_10, Director of Sales at Residence Inn Cleveland Independence, responded to this review

We would like to thank you and your family for staying with us here at the Residence Inn Independence. It is wonderful to know that your family was comfortable and enjoyed our spacious Two bedroom suites and all of the amenities we offer. With Residence Inn being the #1 choice for families traveling we try to provide amenities to make... More

Pittsburgh, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed February 16, 2014

I visited this hotel during the cold wintry weather in February. Upon check-in, I was immediately won over by the friendly staff. During this particular visit in Cleveland, I was conducting business on both the west and east sides of the city, and enjoyed the convenience in Independence with access to I 77, 480, and 90. There are numerous restaurants... More

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bennett2_10, Director of Sales at Residence Inn Cleveland Independence, responded to this review

We would like to thank you first of all for staying with us here at the Residence Inn Independence and especially during our very wintery February. It is wonderful to know that your enjoyed our accommodations and the wonderful hospitality our staff offers each of our guest. We hope that if you are traveling to the Cleveland area again you... More

New York City, New York
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed December 30, 2013

We were traveling from NY to Chicago and we stopped to rest one night at this hotel. As usual, Residence Inn was one of our first picks and we didn't regret it. Room was nice and clean, hotel is on nice and quiet location, everything you need for good night rest.

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Oconomowoc, Wisconsin
Contributor
18 reviews 18 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 28, 2013

We actually didn't stay here after we were surprised to learn that although the online information said "pet friendly", there was a $100 non-refundable fee... And the fact that our pet was a 9-lb Pom, didn't matter. To be fair: As we called around to other local hotels, we found others had similar policies. The gal at the front desk... More

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Illinois City, Illinois
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed December 26, 2013

Stayed here for 9 nights in December with my 2 adult children, husband and dog. The staff is very accommodating and friendly toward dogs and there are grassy areas to walk your dog. There is some variety in the daily breakfast selection. Typical for Residence Inn's the two bedroom suite we stayed in was large with consistent internet. The property... More

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new york
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 26, 2013

We pass through every year on our road trip between NYC and Green Bay. They are so hospitable and friendly. Particularly around the holidays, they make it such a festive and welcoming place with their decorations and small details such as a hot chocolate bar, peppermint creamer, etc. We initially stayed there because it was dog friendly, we continue to... More

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NY
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 24, 2013

Residence Inn's are so comfortable. I must say the room needs updating, new carpeting and a good cleaning. Inside of dishwasher was dirty. We did not want daily housekeeping, instead we asked for supplies and garbage pick up. Housekeeping was in a rush to drop off towels but Forgot toiletries and dish washing detergent. The front office clerks were extremely... More

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bennett2_10, Director of Sales at Residence Inn Cleveland Independence, responded to this review

We first would like to thank you for staying with us. Unfortunately we did not meet your expectations and that we deeply regret. We strive to make sure all of our guests are comfortable and happy here at the Residence Inn. Your issues during your stay have been addressed with our Executive Housekeeper and the appropriate steps will be taken... More

Orem, Utah
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 30, 2013 credit card Amex Card Member Review

The stay it self was nice because of the maid and helpers that assisted us. We had 2 weeks scheduled stay and it would of been nice to have had the price originally quoted. The lady manager didn't care too much when I called regarding the situation.

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Additional Information about Residence Inn Cleveland Independence

Also Known As:
Residence Inn Cleveland Independence Hotel Independence
Residence Inn Cleveland Independence Hotel
Residence Inn Independence
Independence Residence Inn
Residence Inn Cleveland Independence Ohio
Address: 5101 West Creek Road, Independence, OH 44131
Phone Number:
Location: United States > Ohio > Independence
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Independence
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Cleveland Independence 3*
Official Description (provided by the hotel):
Residence Inn by Marriott Cleveland - Independence, completed guest suite, lobby, business center, dining area and meeting rooms renovations May 2009. Come see our new look, we know you'll love it! ... more   less 
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