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Residence Inn Cleveland Independence

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5101 West Creek Road, Independence, OH 44131
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Residence Inn Cleveland Independence
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44 Reviews from our TripAdvisor Community

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Ohio
Level Contributor
77 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This property seems to have been renovated in recent years though its still the older style Residence Inn with a group of buildings around a pool and hotel room doors opening to the outside. The interior of the room is nice with a decent desk, big TV and updated kitchen and bathroom. The breakfast was not very good. I'd stick... More 

Helpful?
Thank HG30
MattS5101, General Manager at Residence Inn Cleveland Independence, responded to this review

HG30, Thank you for staying at the Residence Inn Independence during your travels to Cleveland. We are excited to hear that you enjoy the newly remodeled rooms and updated public areas. Residence Inn will be changing their breakfast options in 2016, geared towards healthier options. Thank you for your review, and we will use this to inspire our team to... More 

Syracuse , NY
Level Contributor
144 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
5 of 5 stars Reviewed January 2, 2016

Our daughter just relocated in the Parma area and my wife and I wanted to visit her for a couple of days. We found this Residence Inn about 7 minutes from her new place and we made reservations. We have stayed in many Residence Inns and a lot of them have a special look but we've never seen anyone quite... More 

Helpful?
Thank Steve L
MattS5101, General Manager at Residence Inn Cleveland Independence, responded to this review

Steve L, Welcome to Cleveland!! We are glad to hear that you enjoyed your stay at the Residence Inn Independence. We are always looking to exceed expectations in our service delivery, and look forward to your return visit with us! Thanks, Matt More 

Parma, Ohio
Level Contributor
172 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 stars Reviewed November 10, 2015 via mobile

Our insurance company put us up here after an electrical house fire in our home. Although we were displaced we were very glad they chose Residence. We had a very roomy suite with 2 bedrooms. The very good breakfast, with large selection was a welcome surprise. I would recommend anyone visiting Cleveland or Northeastern Ohio to stay here. Location is... More 

Helpful?
Thank MMandSM
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 10, 2015 via mobile

My husband and I stayed here on a recent weekend trip to Cleveland. We stayed in a king suite. The room was large, but I was assuming it would have a separate bedroom (at least a door separating it from the main living arrangements) but it was all one giant room. The free breakfast was very nice and the Internet... More 

Helpful?
Thank Kristi B
Livonia, Michigan
Level Contributor
89 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 stars Reviewed November 3, 2015

The Good: Our room was clean and very spacious. A definite plus. The free breakfast buffet was good and the dining room was well maintained. Front desk staff was very friendly and helpful. The Bad: The bathroom was very small and poorly designed. See my photos. You had to perform contortions to get yourself out of the way so that... More 

Helpful?
1 Thank Motown-Kim
MattS5101, General Manager at Residence Inn Cleveland Independence, responded to this review

Motown-Kim Thank you for the great compliments on the cleanliness of our rooms and strong staff service. We're glad you enjoyed your stay while traveling to Cleveland. Here at the Residence Inn Independence we pride ourselves on our team and the service we deliver to our guests. Thank you for your comments and observations from your stay. We appreciate your... More 

Macomb, Michigan
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed October 30, 2015

We were visiting Cleveland and didn't want to stay in the downtown area, especially since the rates for hotels were so much higher. We were maybe 15 minutes at most from the downtown and all the sights. We chose this hotel because not only of past experiences with Residence Inn, the hotel also showed a picture of the fitness room,... More 

Helpful?
Thank poukala
Knoxville, TN
Level Contributor
3 reviews
5 of 5 stars Reviewed October 29, 2015

Our family rented a 2-bedroom, 2-bath suite for a long weekend to celebrate my husband's 65th birthday. Staff was friendly and helpful. At check-in we were given a choice of 1st or 2nd floor. We chose 2nd floor, and found that it included a small but lovely balcony off the main bedroom. Conveniently located, clean & well-appointed, our suite served... More 

Helpful?
Thank souviens
Cleveland, Ohio
1 review
5 of 5 stars Reviewed October 21, 2015 via mobile

I love my room! It feels like I living in an apt. My overall experience with the front desk lady Quiana T was outstanding! I was frustrated and having a bad day and she was very pleasant ,understanding, and welcoming. She made me feel bette! Thanks Quiana !The rooms were spacious and I was able to feel like I was... More 

Helpful?
Thank Mardavi1986
Marlboro, New York
Level Contributor
195 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed October 14, 2015

This is an older Residence format, with separate buildings, doors that lead to the outside and a walk across the parking lot to the office and breakfast. That layout could be inconvenient in winter. I had a couple of issues with noise outside my door, which turned out to be a hotel employee working. The room, bed and bath were... More 

Helpful?
Thank IIbeach1
Windber, Pennsylvania
1 review
5 of 5 stars Reviewed October 5, 2015

I spent a total of 5 months on business with the folks there and they made my stay great! If I ever had a problem with a room, they took care of it right away. Though my needs were minimal, if I ever found I forgot something in packing, they had it on-hand for me. Being away from home for... More 

Helpful?
Thank David K
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