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Residence Inn Cleveland Independence

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5101 West Creek Road, Independence, OH 44131
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Residence Inn Cleveland Independence
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Residence Inn Cleveland Independence
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107 reviews from our community

Traveler rating
    39
    38
    21
    6
    3
See reviews for
43
21
4
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fair Lawn, New Jersey
Top Contributor
116 reviews 116 reviews
5 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed 1 week ago

We've stayed in half a dozen or so Residence Inns in the last few years, and are spoiled. This Residence Inn's positives are a fantastic location (1/2 mile from Aladdin's and several other restaurants in a strip mall), a friendly, helpful staff, and the usual great Residence Inn full kitchen. The negatives are: no elevator (so you have a choice... More 

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Toronto, Canada
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I only booked for one evening, as we were on our way to the Rock and Roll Hall of Fame, but thoroughly enjoyed our short stay. Our room was in the main building overlooking the pool. Clean, comfortable and quiet. The only thing that was different for us was the small bathroom. Low toilets and cramped space.... More 

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Cleveland, Ohio
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Hotel rooms are spacious, clean and comfortable. Easy access to highway and many choices for restaurant food nearby. Hotel staff is professional and courteous. Centrally located with gas station nearby

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bennett2_10, General Manager at Residence Inn Cleveland Independence, responded to this review

Grace, Thank you so much for the wonderful comments about our hotel and staff. Especially the recognitiion that you gave Qiana who is one of the best here at the Residence Inn Cleveland Independence. We hope to have you back with us should your travels bring you back to Cleveland Take care Matt GM More 

Washington, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Immaculate! Loved the huge desk with multiple outlets, full kitchen and glass shower door especially - and the adjustable showerhead which was perfect after a long day of work. Comfortable beds and living area with sofa, and all staff were very friendly and accomodating. Great home away from home - made a workweek more like a vacation!

Was this review helpful? Yes 1
bennett2_10, General Manager at Residence Inn Cleveland Independence, responded to this review

Nancy, We are delighted that you loved all of the renovations we have done here at the Residence Inn Cleveland Independence. You are certainly right when you say that staying with us for work feels like a vacation.... that is the experience we stive to create for our guests. Our hotel staff will be so happy to hear the wonderful... More 

Warren, Michigan
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 13, 2015

Stayed here for 3 nights, a getaway for me and my hubby. The front desk clerk was really nice and helpful. The room was nice and clean and modern. Looked as if it had been remodeled recently. Kitchen had stainless steel appliance and granite counter top. Kitchen counter had nice leather chairs. Bed was nice and comfortable, nice over head... More 

Was this review helpful? Yes 1
bennett2_10, General Manager at Residence Inn Cleveland Independence, responded to this review

Thank you so much for the wonderful comments about your recent stay with us. We just completed a full renovation of our hotel and I am so happy you enjoyed the changes that we have made. Should you and your husband's travels bring you back to the Cleveland area we would love to have you with us again. Take care... More 

North Little Rock, Arkansas
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 5, 2015

The words don't express how pleased I was. "Thank You" The staff did everything they could to make it feel like home. When I return, This will be my hotel of choice. I your want to be pampered, this is where you want to stay.

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Senior Contributor
30 reviews 30 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 15, 2015

Stayed here after going on a wine tasting train ride. Very close to the train station as well as restaurants and bars. Room was spacious, clean, and comfortable. Liked that it had a kitchen area even though we did not use it. Great continental breakfast also! Would definitely stay here again!

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bennett2_10, General Manager at Residence Inn Cleveland Independence, responded to this review

Thank you so much for choosing to stay with us while taking the Cuyahoga Valley Scenic railroad for their wine train. (Weve heard good things about this particular event) We truly appreciate your wonderful comments and are happy that you both enjoyed our newly renovated suites. We hope that next time you are in the Cleveland area you will stay... More 

Naperville, Illinois
Top Contributor
64 reviews 64 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 6, 2014

Let me start by saying while the address is Independence the hotel is only 15 minutes from the Rock and Roll Hall of Fame right on Cleveland's waterfront. So, I highly recommend booking for Cleveland vacation. We were in a two-bedroom suite as we were traveling with our adult daughter. Since each bedroom and bath area is across the living... More 

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ohio
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed November 21, 2014

We had the privilege of staying here last weekend while we attended a Cleveland Browns game. Our check in was perfect very nice reception with popcorn and hot apple cider in lobby even a selection of beer and wine for purchase!! Our room was so large and nice!! The kitchen was perfectly stocked , bed comfy and living area furniture... More 

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bennett2_10, Director of Sales at Residence Inn Cleveland Independence, responded to this review

Thank you so much for the wonderful compliments about your recent stay with us. We are so happy that you enjoyed your time here while attending the Cleveland Browns game... ( Go Browns!) It really puts a smile on our staff's face when they hear that they have achieved once again, what we all strive for, and that is our... More 

1 review
1 of 5 stars Reviewed November 17, 2014

Booked the room last minute to put us closer to the airport for a pre-dawn flight. The room was musty- enough to give me a day-long headache. We were told no other rooms were available due to the Marriott-wide construction project.

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bennett2_10, Director of Sales at Residence Inn Cleveland Independence, responded to this review

We want to first thank you for choosing to stay with us while in the area. We are very disspointed that we failed to meet your expectations and your room was not to your satisfaction. We are in the process of a complete renovation and everything is set to be completed by Mid January. Our new rooms will be unlike... More 

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