My husband and I got married in May 2009. We wanted a block of rooms for our guests to be able to stay. We wanted to book a hotel that offered a shuttle since the reception site was 10-15 minutes away. The Sheraton offered a cheap shuttle, so we went with them. And that is where the nightmare begins.... We... more

This was the first stop for my wife and me on a cross-country move. We wanted something near the highway, ideally IN CLEVELAND, not far from the Rock & Roll Hall of Fame (HOF), which allowed a cat & had ample parking as we were driving in a truck and trailing a car behind us. So, all those requirements led... more

My husband and I stayed at this hotel as part of a cross country road trip. This wasn't a destination for us, but a last road stop on our way home to Brooklyn, NY. So, we weren't looking for luxury, but we were definitely expecting a decent place to crash for the night. As part of the Starwood Preferred Guest... more

Check-in was efficient and the room was clean and nicely furnished. However, our room faced the freeway and the noise level through the single-pane windows was high -- ear plugs are needed. The breakfast is not worth having - minimal offerings on the Sunday morning we were there. more

We stayed here over the 4th of July weekend. There were many young kids from what we believe were soccer teams staying at the hotel. They were running up and down the halls all night long both nights we were there. They were throwing trash & food, fighting and screaming. No one from the front desk would do anything at... more

I booked my reservation to this hotel based on their website and the $5 million renovation. It appears the renovation was all done to the lobby and not the rooms. Our room was clean but smelled of wet carpet. Furniture was in bad shape and bathroom door was warped from water damage. Would not stay here again. more

I have to say that I was disappointed by this Sheraton Hotel on a recently overnight stay while driving through the Cleveland area. I didn't find that it lived up to the rate we paid (~$100/nt) or the Sheraton brand name. The problems started with us even getting to the hotel building. We had quite a bit of trouble finding... more

Excellent deal and very nice restaurant for the area. I was in for business and I didn't need to leave it once I cam back from meeting. more

I stayed at this hotel for a two-day conference that was being held in the hotel. The rooms were clean and comfortable and the restaurant staff were excellent. On my second night there another guest opened my room's door and walked in. Apparently, they had checked someone else into the room that I was staying in. I'm just glad I... more