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All 12 Independence hotels

Crowne Plaza Hotel Cleveland South - Independence

3.5 of 5 Hotel   |   5300 Rockside Road, Independence, OH 44131
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62%
Ranked #9 of 12 hotels in Independence
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 2 days ago
CMurphy89
  • Reviews (212)
  • Photos (100)
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212 people have reviewed this hotel

Traveler rating
    83
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    37
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Contributor
20 reviews 20 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I recently stayed here for two nights, and it was perfectly fine. The hotel is conveniently located just off of I-77 and about 12 minutes from downtown Cleveland, which is wonderful. My bed was clean, comfortable, and allowed me to sleep great. Overall, the room was nice and clean, and the only noise I heard outside of my room was... More

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Muncie, Indiana
Contributor
18 reviews 18 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The Hotel is nice. The people working at the front dest were very helpful. We were there for a visit to the Clinic. So we did not spend as much time in our room as we wanted but enjoyed it none the same.

Was this review helpful? Yes
Emily D, Portfolio Reputation Manager at Crowne Plaza Hotel Cleveland South - Independence, responded to this review

273946, Thank you for taking the time to share your feedback. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. We look forward to welcoming you back again. Enjoy today! Emily P Dailey Portfolio Reputation Manager - Crowne Plaza Cleveland South edailey@greenwoodhospitality.com 313-253-4344 More

Hinckley, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

I had my daughters Bridal Shower last year and had a great experience, so I had the Baby Shower this year. It was even better. Great price, Exceptional food, Great Service. I can not find something I would change.

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Emily D, Portfolio Reputation Manager at Crowne Plaza Hotel Cleveland South - Independence, responded to this review

Mary, I am so pleased that you have been able to share these special occasions in your family's life with us! We love to be a part of these happy moments and are so pleased that we were able to make it special for you. We look forward to welcoming you back again soon. Enjoy today! Emily P Dailey Portfolio... More

Cleveland, Ohio
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was our second all-day conference for our nursing group with 20 vendor tables and over 160 participants. There was plenty of room and the breaks and lunch were on time and absolutely delicious. We require a large amount of room for vendors to exhibit their products and this was no problem with set up. I had to make some... More

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Emily D, Portfolio Reputation Manager at Crowne Plaza Hotel Cleveland South - Independence, responded to this review

Christine, I am so pleased that you were able to join us for your recent conference. I am pleased that everything went flawlessly and that our team was able to handle every request with ease. We look forward to an opportunity to welcome you back again in a couple of years. Enjoy today! Emily P Dailey Portfolio Reputation Manager -... More

Southfield, Michigan
2 reviews
5 of 5 stars Reviewed 1 week ago

The hotel staff is GREAT. They really go out of their way to accomodate their guests. I had previously stayed at the near by Holiday Inn since I had to come to the Cleveland Clinic from Michigan for 8 weeks of therapy. My second week trip, I swiched to the Crowne Plaza and was so pleased that I spent my... More

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Emily D, Portfolio Reputation Manager at Crowne Plaza Hotel Cleveland South - Independence, responded to this review

OGCS70, On behalf of our entire staff, thank you so much for your kind review. We certainly do strive to provide all of our guests with the level of service that you described you received during your stay and I will certainly make sure I acknowledge the entire staff for their efforts. I am so pleased that you were able... More

Cumming, Georgia
Top Contributor
54 reviews 54 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Spent 2 wonderful nights at the Crowne Plaza. Staff was great, restaurant was good, rooms were comfortable and clean and plenty of parking. Location is just off the intersection of I480 and I77 so the hotel is really convenient. What else could you ask for?

Was this review helpful? Yes 1
Emily D, Portfolio Reputation Manager at Crowne Plaza Hotel Cleveland South - Independence, responded to this review

Bialy, Thank you for taking the time to share your comments about your recent stay with us. I am so pleased that you found the location to be perfect for your visit. We look forward to welcoming you back the next time you are in the area. Enjoy today! Emily P Dailey Portfolio Reputation Manager - Crowne Plaza Cleveland South More

Niagara Falls
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We were staying just for one night but had a very good experience. Room was very comfortable, clean, quiet, nice shower, great bedding. Cannot say much about location, don't know the area but it close to the place we needed.

Review collected in partnership with Easytobook.com

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Emily D, Portfolio Reputation Manager at Crowne Plaza Hotel Cleveland South - Independence, responded to this review

Alexander, Thank you for taking the time to share your positive feedback regarding your recent stay with us. Our goal is to provide superior service and accommodations to each and every guest that stays with us, and it’s always great to hear from our guests on how we’re doing. We look forward to welcoming you back again. Enjoy today! Emily... More

Saint Simons Island, Georgia, Usa
Contributor
17 reviews 17 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This is our second time staying here. The staff went out of their way to make sure we had everything we needed. We stayed on the executive level because we were recognized as elite members. What a great hotel! The staff is very pleasant. The room was spacious and clean. Sandra, the Concierge staff member, was extremely helpful. She printed... More

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Emily D, Portfolio Reputation Manager at Crowne Plaza Hotel Cleveland South - Independence, responded to this review

PAL665, Thank you very much for sharing your wonderful experience at our hotel with us. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. All of the staff takes great pride in knowing that their hard work and dedication is making a difference... More

Kuwait City, Kuwait
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 22, 2014 via mobile

I and my wife were traveling for an appointments in Cleveland Clinic.The hotel was recommended by the hospital site.I believe we made a good choice.Very spacious room ,quite atmosphere and very helpful staff.The only draw back no safe in the room and no microwave.The hotel is a bit far away from the hospital.You must have a car as most stores... More

Was this review helpful? Yes
Emily D, Portfolio Reputation Manager at Crowne Plaza Hotel Cleveland South - Independence, responded to this review

Hamzah, Thank you for taking the time to share your feedback. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. We are so delighted to hear you had a pleasant stay and that you enjoyed your spacious guest room. We look forward to... More

1 review
4 of 5 stars Reviewed May 20, 2014 via mobile

I had a very nice stay here, overall the hotel was clean and everything in the room was in working order. It was a very nice room to retreat to after a busy reunion weekend! The staff was pleasant and helpful, especially the girl who checked me in Vicky was an absolute delight. I would stay at this hotel again... More

Was this review helpful? Yes
Emily D, Portfolio Reputation Manager at Crowne Plaza Hotel Cleveland South - Independence, responded to this review

Daniel, Thank you for choosing us as your hotel during your last visit. All of the staff takes great pride in knowing that their hard work and dedication is making a difference to our guests. Each survey we receive is reviewed and shared with every associate, and we will be sure to recognize Vicki for the positive impact she had... More

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Additional Information about Crowne Plaza Hotel Cleveland South - Independence

Address: 5300 Rockside Road, Independence, OH 44131
Phone Number:
Location: United States > Ohio > Independence
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Cleveland South - Independence 3.5*
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Also Known As:
Crowne Plaza Hotel Cleveland South - Independence Ohio

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Green Hotel in Independence
Hotel Class
Official Description (provided by the hotel)
*Recognized by The Knot as a 2013 pick for Best of Weddings!*Welcome to the Crowne Plaza Cleveland South Independence. The only 4 Star full service property in Independence Ohio. Located on Rockside Road and I-77. The Crowne Plaza Cleveland South Independence is the perfect location for all your corporate and leisure events. We are 10 minutes from downtown Cleveland and in the heart of Independence Business District. The Crowne Plaza Cleveland South Independence is steps away from many corporate offices and office parks; including the Cleveland Clinic Independence Campus, IBM, Alcoa, Microsoft, and many more. For those wanting to get out and experience our great city of Cleveland, we are a short drive to the Great Lakes Science Center, Cleveland Browns Stadium, Progressive Stadium, Cleveland Cavaliers Quicken Loans Arena, Playhouse Square Theaters and the famous Rock and Roll Hall of Fame. You can find shopping in all directions. We are loaded with comforts and amenities, including 100% smoke free, complimentary airport shuttle and local shuttle, valet parking for registered guest, and fine dining experiences in Aura Bistro and Lounge. We have over 10,000 square feet of flexible meeting space along with 178 guest rooms. Our unique indoor pool is sure to please all. ... more   less 
Number of rooms
178

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