We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 12 Independence hotels

Crowne Plaza Hotel Cleveland South - Independence

3.5 of 5 Hotel   |   5300 Rockside Road, Independence, OH 44131
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Crowne Plaza Hotel Cleveland South - Independence to your Saves list
Crowne Plaza Hotel Cleveland South - Independence
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
63%
Ranked #10 of 12 Hotels in Independence
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed yesterday
CheleMiami Miami
Write a Review

225 reviews from our community

Traveler rating
    86
    54
    42
    27
    16
See reviews for
57
33
14
85
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Miami
Contributor
19 reviews 19 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

Third time I stay at this hotel. Always check in late as I fly into Cleveland in the last flight from miami. Never have had an issue with room not being ready. Very well priced and always a clean room. Very quiet and if available try to get executive level on 5th floor for a free continental breakfast. Only reason... More

Was this review helpful? Yes
Senior Contributor
40 reviews 40 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We enjoyed our stay here. The room was very clean and comfortable. The A/C was a little loud though. The man at the front desk was very friendly and corrected an issue on my reservation without question. Breakfast was good if it's free. It the standard hotel free breakfast food so definitely not worth paying for if your reservation didn't... More

Was this review helpful? Yes
Johnstown, Pennsylvania
Top Contributor
160 reviews 160 reviews
28 hotel reviews
180 helpful votes 180 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I booked this hotel since there were no others available right in the city. Despite being about a 15-minute drive away, Cleveland is easily accessible from the Independence area, especially through the RTA. We highly recommend this. Regarding the hotel itself, we had no problems checking in and were greeted by two helpful young ladies at the... More

Was this review helpful? Yes
Jacksonville
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Booked this hotel because of its location. Right next to interstate, 10-15 minutes drive from zoo and hall of fame. Free parking. Friendly front desk. Airport shuttle on time. 2-5 miles by car for restaurants - if you don't want to eat expensive hotel food. My issue is that the room had no fridge or microwave. Upon reading other reviews... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Cleveland South - Independence, responded to this review

Dear efan73, Thank you for taking the time to post your comments. I am pleased to know that our location worked suitably for your needs. However, I am sorry for the room accommodation, level of cleanliness and noise challenges experienced which has negatively impacted your stay with us. The review we receive from our valued guests, like you, enables us... More

1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

Well after being in the travel industry for 25plus years, one wld think after selling thousands of room nights over the course of a career and presentation to reception of biz card / Iatan card A upgrade wld have been offered and even brought up. Perhaps reception is not aware of this general courtesy. However a 2nd floor room was... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Cleveland South - Independence, responded to this review

Dear Concorde002, Thank you for taking the time to write a review about our property. It is nice to know that after some initial issues with your stay, these were soon sorted out and allowed you to enjoy your stay with us. We will always seek to ensure that all our guests stays are comfortable. On the other hand, we... More

Ionia, Michigan
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The room was clean, the housekeeping staff took great care of us for the entire stay. The desk staff likewise. That being said a few items about the hotel. The outside pool area was closed and looked like it was abandoned. Goose crap all over the place with filthy outside tables, chairs. The hotel is showing its age with many... More

Was this review helpful? Yes 1
Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Date of stay: August 12 - 14 Location: Right off the I77 and I480 The hotel is about 15 minutes drive to downtown, but conveniently located right off the freeway. The area around the hotel is very safe with no sign of gangs or homeless people. Cleanliness: Very clean, always seeing people cleaning the floors or hallways. Room was clean... More

Was this review helpful? Yes 2
Mahwah, New Jersey
Top Contributor
58 reviews 58 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The rooms are basically clean and have the average amenities as everyone else in the area. No fridge or microwave but many are no longer offering those. The in room coffee maker is poor. At times the coffee goes outside the cup and fills up the tray beneath. Checked in on Monday afternoon and when I returned to my room... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Cleveland South - Independence, responded to this review

Dear MRM1952, Thank you for taking the time to review our property. I am disappointed to know you did not enjoy your overall experience with us, and apologize for the issues encountered with the room accommodation and level of cleanliness. Thank you for bringing this up to our attention and rest assured, these issues will be looked into. We appreciate... More

Indy
Top Contributor
130 reviews 130 reviews
25 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed August 4, 2014

This crown plaza's interior is a little dated but the lobby is nice and they have a little bar area as well. I have always been upgraded to the fifth floor executive level and have to say that the rooms inside are very nicely appointed. This hotel is pretty conveniently located just off the interstate.

Was this review helpful? Yes
Emily D, Portfolio Reputation Manager at Crowne Plaza Hotel Cleveland South - Independence, responded to this review

CWBunger, Thank you for taking the time to share your feedback. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. Your willingness to share your thoughts with us is genuinely appreciated. We look forward to welcoming you back again. Enjoy today! Emily P... More

Cleveland, Ohio
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 22, 2014

I took my 14 year old granddaughter and 2 of her friends here this weekend and as usual Crowne Plaza did not let me down. I have stayed here before and each time it was a great experience. There was a lot going on this weekend i.e. parties, weddings, reunions, etc but it was still a good experience. I can't... More

Was this review helpful? Yes
Emily D, Portfolio Reputation Manager at Crowne Plaza Hotel Cleveland South - Independence, responded to this review

Nancy, Thank you for choosing us as your hotel during your last visit. It was a pleasure to have you and your family at our hotel. We are so delighted to hear you had a pleasant stay and that you enjoyed the hotel, with all of its distinctive amenities. We were so flattered that you found our sheets to be... More

Owners: What's your side of the story?
If you own or manage Crowne Plaza Hotel Cleveland South - Independence, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Crowne Plaza Hotel Cleveland South - Independence? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Hotel Cleveland South - Independence

Address: 5300 Rockside Road, Independence, OH 44131
Phone Number:
Location: United States > Ohio > Independence
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Cleveland South - Independence 3.5*
Reservation Options:
TripAdvisor is proud to partner with IHG, Travelocity, Booking.com, Expedia, Orbitz, Priceline, Tingo, Hotels.com, Odigeo, Agoda, Venere and Otel so you can book your Crowne Plaza Hotel Cleveland South - Independence reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Hotel Cleveland South - Independence Ohio

87 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (27)
Viewed
Room/suite (15)
Viewed
Bathroom (4)
Viewed
Hotel & grounds (2)
Viewed
Dining (1)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (61)
Viewed
Room/suite (12)
Viewed
Pool/beach area (4)
Viewed
Business center/function rooms (13)
Viewed
Hotel & grounds (5)
Viewed
Dining (5)
Viewed
Other (22)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Independence with
any amenities