We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 12 Independence hotels

Crowne Plaza Hotel Cleveland South - Independence

3.5 of 5 Hotel   |   5300 Rockside Road, Independence, OH 44131
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Crowne Plaza Hotel Cleveland South - Independence to your Saves list
Crowne Plaza Hotel Cleveland South - Independence
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
63%
Ranked #10 of 12 hotels in Independence
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 6 days ago
KPsRECs Johnstown, Pennsylvania
  • Overview
  • Reviews (223)
  • Photos (93)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (45)
  • Location
  • More
true
Write a Review

223 people have reviewed this hotel

Traveler rating
    85
    53
    42
    27
    16
See reviews for
56
33
14
84
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Johnstown, Pennsylvania
Top Contributor
160 reviews 160 reviews
28 hotel reviews
175 helpful votes 175 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My husband and I booked this hotel since there were no others available right in the city. Despite being about a 15-minute drive away, Cleveland is easily accessible from the Independence area, especially through the RTA. We highly recommend this. Regarding the hotel itself, we had no problems checking in and were greeted by two helpful young ladies at the... More

Was this review helpful? Yes
Jacksonville
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Booked this hotel because of its location. Right next to interstate, 10-15 minutes drive from zoo and hall of fame. Free parking. Friendly front desk. Airport shuttle on time. 2-5 miles by car for restaurants - if you don't want to eat expensive hotel food. My issue is that the room had no fridge or microwave. Upon reading other reviews... More

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed 1 week ago via mobile

Well after being in the travel industry for 25plus years, one wld think after selling thousands of room nights over the course of a career and presentation to reception of biz card / Iatan card A upgrade wld have been offered and even brought up. Perhaps reception is not aware of this general courtesy. However a 2nd floor room was... More

Was this review helpful? Yes
Ionia, Michigan
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room was clean, the housekeeping staff took great care of us for the entire stay. The desk staff likewise. That being said a few items about the hotel. The outside pool area was closed and looked like it was abandoned. Goose crap all over the place with filthy outside tables, chairs. The hotel is showing its age with many... More

Was this review helpful? Yes 1
Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Date of stay: August 12 - 14 Location: Right off the I77 and I480 The hotel is about 15 minutes drive to downtown, but conveniently located right off the freeway. The area around the hotel is very safe with no sign of gangs or homeless people. Cleanliness: Very clean, always seeing people cleaning the floors or hallways. Room was clean... More

Was this review helpful? Yes 1
Mahwah, New Jersey
Top Contributor
57 reviews 57 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The rooms are basically clean and have the average amenities as everyone else in the area. No fridge or microwave but many are no longer offering those. The in room coffee maker is poor. At times the coffee goes outside the cup and fills up the tray beneath. Checked in on Monday afternoon and when I returned to my room... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Cleveland South - Independence, responded to this review

Dear MRM1952, Thank you for taking the time to review our property. I am disappointed to know you did not enjoy your overall experience with us, and apologize for the issues encountered with the room accommodation and level of cleanliness. Thank you for bringing this up to our attention and rest assured, these issues will be looked into. We appreciate... More

Indy
Top Contributor
130 reviews 130 reviews
25 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This crown plaza's interior is a little dated but the lobby is nice and they have a little bar area as well. I have always been upgraded to the fifth floor executive level and have to say that the rooms inside are very nicely appointed. This hotel is pretty conveniently located just off the interstate.

Was this review helpful? Yes
Emily D, Portfolio Reputation Manager at Crowne Plaza Hotel Cleveland South - Independence, responded to this review

CWBunger, Thank you for taking the time to share your feedback. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. Your willingness to share your thoughts with us is genuinely appreciated. We look forward to welcoming you back again. Enjoy today! Emily P... More

Cleveland, Ohio
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 22, 2014

I took my 14 year old granddaughter and 2 of her friends here this weekend and as usual Crowne Plaza did not let me down. I have stayed here before and each time it was a great experience. There was a lot going on this weekend i.e. parties, weddings, reunions, etc but it was still a good experience. I can't... More

Was this review helpful? Yes
Emily D, Portfolio Reputation Manager at Crowne Plaza Hotel Cleveland South - Independence, responded to this review

Nancy, Thank you for choosing us as your hotel during your last visit. It was a pleasure to have you and your family at our hotel. We are so delighted to hear you had a pleasant stay and that you enjoyed the hotel, with all of its distinctive amenities. We were so flattered that you found our sheets to be... More

Pittsburgh, Pennsylvania
Top Contributor
155 reviews 155 reviews
89 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed July 19, 2014

Stayed for one night for business and the hotel was clean and comfortable. Checkin was fast and smooth. The room was standard for a crown plaza and the beds are comfortable. The lounge was nice on the 5 th floor but the breakfast could have had a bit more. The price for the room did deliver value

Was this review helpful? Yes
Emily D, Portfolio Reputation Manager at Crowne Plaza Hotel Cleveland South - Independence, responded to this review

Biztravr, I am pleased that you were able to join us for your recent business trip. We try to make everyone’s visit convenient by providing the best comfort, the friendliest service, and the best of amenities; and it’s always great to hear from our guests on how we’re doing. We will use your comments about the breakfast in the lounge... More

bangalore
Top Contributor
63 reviews 63 reviews
57 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed July 16, 2014

Very good hotel with good amenities. Has indoor as well as outdoor swimming pool, health club, restaurant, bar, conference and seminar halls. Just 10 min drive from Down town and from airport. Very helpful staff. Reasonable tariff. Suitable for both business and leisure travel. Good food varieties and quality. Free airport drop and pickup.

Was this review helpful? Yes
Emily D, Portfolio Reputation Manager at Crowne Plaza Hotel Cleveland South - Independence, responded to this review

ArkHarul, Thank you for taking the time to share your feedback about your visit with us this past fall. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. Your willingness to share your thoughts with us is genuinely appreciated. We look forward to... More

Owners: What's your side of the story?
If you own or manage Crowne Plaza Hotel Cleveland South - Independence, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Crowne Plaza Hotel Cleveland South - Independence? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Hotel Cleveland South - Independence

Address: 5300 Rockside Road, Independence, OH 44131
Phone Number:
Location: United States > Ohio > Independence
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Cleveland South - Independence 3.5*
Reservation Options:
TripAdvisor is proud to partner with IHG, Travelocity, Expedia, Agoda, Priceline, Orbitz, Booking.com, Tingo, Hotels.com, BookingOdigeoWL, Venere and Otel so you can book your Crowne Plaza Hotel Cleveland South - Independence reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Hotel Cleveland South - Independence Ohio

93 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (27)
Viewed
Room/suite (15)
Viewed
Bathroom (4)
Viewed
Hotel & grounds (2)
Viewed
Dining (1)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (67)
Viewed
Hotel & grounds (6)
Viewed
Business center/function rooms (13)
Viewed
Dining (5)
Viewed
Room/suite (12)
Viewed
Pool/beach area (4)
Viewed
Other (27)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Independence with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Green Hotel in Independence
Hotel Class
Official Description (provided by the hotel)
*Recognized by The Knot as a 2013 pick for Best of Weddings!*Welcome to the Crowne Plaza Cleveland South Independence. The only 4 Star full service property in Independence Ohio. Located on Rockside Road and I-77. The Crowne Plaza Cleveland South Independence is the perfect location for all your corporate and leisure events. We are 10 minutes from downtown Cleveland and in the heart of Independence Business District. The Crowne Plaza Cleveland South Independence is steps away from many corporate offices and office parks; including the Cleveland Clinic Independence Campus, IBM, Alcoa, Microsoft, and many more. For those wanting to get out and experience our great city of Cleveland, we are a short drive to the Great Lakes Science Center, Cleveland Browns Stadium, Progressive Stadium, Cleveland Cavaliers Quicken Loans Arena, Playhouse Square Theaters and the famous Rock and Roll Hall of Fame. You can find shopping in all directions. We are loaded with comforts and amenities, including 100% smoke free, complimentary airport shuttle and local shuttle, valet parking for registered guest, and fine dining experiences in Aura Bistro and Lounge. We have over 10,000 square feet of flexible meeting space along with 178 guest rooms. Our unique indoor pool is sure to please all. ... more   less 
Number of rooms
178

Questions & Answers

Questions? Get answers from Crowne Plaza Hotel Cleveland South - Independence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer