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All 12 Independence hotels

Hampton Inn and Suites Cleveland Independence

3.0 of 5 Hotel   |   6020 Jefferson Drive, Independence, OH 44131
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77%
Ranked #1 of 12 hotels in Independence
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
theawesome1 Cleveland, Ohio
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244 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Cleveland, Ohio
Top Contributor
86 reviews 86 reviews
49 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

July 21, I 77 coming North to CLE and my car was blowing in the sea of high water at Rockside Rd. SO I got to the exit as did a long line of folks. Very slowly made it safely down the long exit and it goes down into deep water. SO I watch cars that were covered in water... More

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Chicago, Illinois
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Very easy check in and the room was nice. The manager's reception was nice and needed after a long day! Wine, cheese and crackers, and cookies... Outdoor pool was a bit cool, and having to walk to the end of the hotel wing to access the pool was a bit inconvenient (you were not supposed to use the doors leading... More

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Kathryn D, Director of Sales at Hampton Inn and Suites Cleveland Independence, responded to this review

Thank you for choosing our hotel when you were in the Cleveland area. We appreciate you taking the time to write a review. We are so glad you enjoyed our Manager's Reception and we hope that you will return in the very near future! Have a wonderful Labor Day Weekend and we look forward to welcoming you back very soon!... More

Columbus, Ohio
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

This hotel doesn't disappoint. If you like or are familiar with Hampton (comparable to Holiday Inn Express), this one fits all the stereotypes. -Custom breakfast -Located among other hotels -Neat and efficient rooms -Decent access to restaurants

Was this review helpful? Yes
Kathryn D, Director of Sales at Hampton Inn and Suites Cleveland Independence, responded to this review

Thank you for staying at our hotel recently and thank you for taking the time to write a review. We appreciate your feedback and hope you had an enjoyable stay! It is our goal to offer every guest a warm, sincere welcome from our friendly staff, as "we love having you here" and also offer clean, comfortable surroundings every time.... More

Tampa, Florida, United States
Contributor
13 reviews 13 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for one day to attend the Rock and Roll hall of fame. The accommodations were fine for us, nice clean room with a king size bed in the first floor. Plenty of space for our luggage and a nice roomy bathroom with a Jacuzzi. We used the Gym and although small it a good size... More

Was this review helpful? Yes 1
Kathryn D, Director of Sales at Hampton Inn and Suites Cleveland Independence, responded to this review

Thank you for staying at our property recently and thank you for taking the time to write a review. We are so glad that you had a pleasant stay with us! We look forward to welcoming you back soon. Thank you again and have a wonderful afternoon! Kind regards, Kathryn Dieter More

Sherrill, New York
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I've stayed at this property many times visiting the Cleveland, Ohio, area. The hotel is nice, however, the staff is always very friendly and accomodating, which makes it my "go-to" hotel when traveling on business. Never disappointed and always a great breakfast to start the day!

Was this review helpful? Yes
Kathryn D, Director of Sales at Hampton Inn and Suites Cleveland Independence, responded to this review

Thank you for being our guest and thank you for taking the time to write a review. We are so glad to be your "go to" hotel when you are in the Cleveland area. That's what we "love to hear" as "We love having you here"!! We truly appreciate your business and value you as our guest. It is always... More

Orchard Park, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

The front desk staff was good and the the appearance of the hotel was very good. The breakfast was the worst I have ever had at a Hampton Inn. The oatmeal was terrible, the orange juice was watered down and had no flavor, the hot foods were cold and the hard boiled eggs were frozen and inedible. We reserved a... More

Review collected in partnership with Hampton

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Kathryn D, Director of Sales at Hampton Inn and Suites Cleveland Independence, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We’re sorry our breakfast didn’t live up to your expectations. We appreciate your feedback and will share it with our breakfast staff whose goal is to serve our guests a fresh, tasty, healthy breakfast. We apologize for the malfunctioning of the whirlpool bathtub,... More

Brampton, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

We attended a function and was unable to prebook our stay, but the closest Hampton accommodated us in style. We opted for the in-room jacuzzi and allowed for a great relaxing evening. Staff was extremely efficient and always willing to help out where they could.

Review collected in partnership with Hampton

Was this review helpful? Yes
Kathryn D, Director of Sales at Hampton Inn and Suites Cleveland Independence, responded to this review

Thank you for staying at our hotel recently. We appreciate you taking the time to give us feedback and write a review. We are so glad you had a great stay with us and we hope that you will return again and again while visiting the Cleveland area. Thank you and have a wonderful day! Kind regards, Kathryn Dieter More

Lima, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Wonderful place to stay. Convenient and clean and the beds and bedding was just so comfortable. Will book this hotel again and again. Also, staff worked with us for a late checkout when I fell sick on the morning of checkout and needed more time. Lovely to work with.

Review collected in partnership with Hampton

Was this review helpful? Yes
Kathryn D, Director of Sales at Hampton Inn and Suites Cleveland Independence, responded to this review

Thank you for staying at our hotel recently and thank you for taking the time to complete our online survey and write a review. We appreciate your business and value you as our guest! We look forward to welcoming you back again and again! We hope you are feeling much,much better! Thank you again and have a wonderful afternoon! Kind... More

Shaker, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

The room was NOT worth the money I was charged to stay one night. Room was not clean and the bed was too small. Children ran up and down the hallway all night. First and last time staying at this hotel.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Kathryn D, Director of Sales at Hampton Inn and Suites Cleveland Independence, responded to this review

Thank you for staying at our hotel recently and for taking the time to write a review. I am sorry to hear that you did not have a pleasant stay and we certainly hope you will come back and try us again. We truly want our guests to have a wonderful experience! The room that you booked was a single... More

Tunnelton, West Virginia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 24, 2014 via mobile

My husband and I stayed here for one night. It was clean and had everything we expect at a Hampton Inn, such as wireless internet and continental breakfast. It is a bit dated but for a short stay was fine. The desk staff were friendly and even suggested a place to eat, as well as, advice on traffic. Located near... More

Was this review helpful? Yes
Kathryn D, Director of Sales at Hampton Inn and Suites Cleveland Independence, responded to this review

Thank you for being a guest in our hotel recently. We appreciate your business and so glad to hear from your reviews that you were pleased with your stay. We value your comments and feedback. We are proud of all our staff ,whose mission is to make sure our guests have a great experience. We are excited to begin renovations... More

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Additional Information about Hampton Inn and Suites Cleveland Independence

Address: 6020 Jefferson Drive, Independence, OH 44131
Phone Number:
Location: United States > Ohio > Independence
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn and Suites Cleveland Independence 3*
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Also Known As:
Hampton Inn And Suites Cleveland Independence Hotel Independence
Hampton Inn Independence
Independence Hampton Inn
Hampton Inn And Suites Cleveland Independence Ohio

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style
#5 Business Hotel in Independence
Hotel Class
Official Description (provided by the hotel)
The Hampton Inn & Suites Cleveland-Independence is conveniently located just 8 miles from downtown Cleveland in the suburb of Independence. Our hotel has 103 guestrooms and suites, accessible rooms and pool to accommodate all of your traveling needs. ... more   less 
Number of rooms
103

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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