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Hampton Inn and Suites Cleveland Independence

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6020 Jefferson Drive, Independence, OH 44131
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Hampton Inn and Suites Cleveland Independence
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Hampton Inn and Suites Cleveland Independence
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287 reviews from our community

Traveler rating
    134
    82
    47
    18
    6
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82
80
17
80
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pittsburgh, PA
Top Contributor
50 reviews 50 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here on a recent trip to Cleveland. It was very nice and clean. We had a king room that was very spacious. There was a nice selection of TV channels. The thing that probably impressed me the most was the breakfast buffet. There was a nice selection of food for a complimentary buffet, especially the fresh fruit salad. I... More 

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Charlotte NC
Top Contributor
100 reviews 100 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Travelled here for a business and family visit. Since I am a Diamond member I used points on this stay. I had originally been told they only had double beds available, but upon check in they provided an upgrade to a King Suite. Room was clean an had the usual amenities, bathroom was clean and spacious. Night time was quiet... More 

Was this review helpful? Yes 1
Kathryn D, Director of Sales at Hampton Inn and Suites Cleveland Independence, responded to this review

Thank you for staying with us recently and thank you for taking the time to write a review. We look forward to welcoming you back in the very near future! Thanks again and have a wonderful weekend! Kind regards, Kathryn Dieter DOS More 

Austin, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I travel a lot as a musician, and my rooms are generally booked by the people who hire me to perform. Usually I look forward to Hampton Inns when I'm staying at a mid-level hotel because they're consistently clean, spacious, and modern. This one is surprisingly none of those things. I had to check in quite late - close to... More 

Was this review helpful? Yes 1
Kathryn D, Director of Sales at Hampton Inn and Suites Cleveland Independence, responded to this review

Thank you for your feedback of your recent stay with us. I sincerely apologize for the housekeeping issues that you experienced; our hotel works hard to ensure the comfort and satisfaction of our guests and we are very sorry that we did not meet your expectations. I hope that if your travels bring you back to the area that you... More 

Akron, Ohio, United States
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 4 weeks ago

Was able to take a taxi to downtown and enjoy a birthday party and not have to drive home. Very enjoyable stay and nice updated room. Clean not the most spacious room but was great for the price. The location is the only downside but not necessarily a bad thing if you don't mind saving money compared to downtown and... More 

Review collected in partnership with Hampton

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cleveland, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The whirlpool tub in the bathroom was amazing and romantic. I was very pleased to know the picture was a reflection of the real thing. The bed was extremely comfortable as well. We had a kitchenette that was well stocked with coffee and snacks. We will return soon. I highly recommend this location.

Review collected in partnership with Hampton

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Warren, Ohio
Senior Contributor
23 reviews 23 reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed February 17, 2015

I've stayed at many a Hampton, and for the most part, they are always reliable in their cleanliness, comfort and amenities; this Hampton Inn is no exception. While very clean, the rooms (esp. the bathrooms) could use a bit of updating; the counter tops and tiles were a bit chipped and stained. And I do have to say that I... More 

Was this review helpful? Yes 2
Uniontown, United States
1 review
4 of 5 stars Reviewed February 16, 2015

The staff was very helpful and friendly. The beds and pillows were the most comfortable that I have every slept on at a hotel! Rooms were clean and loved the jacuzzi tub. The hostess at breakfast was amazing, I wanted to sit and talk to her for hours! I love staying at Hampton, if not for their comfy beds, for... More 

Review collected in partnership with Hampton

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1 review
3 of 5 stars Reviewed February 14, 2015

Stayed here for Valentine's day and it was not at all what I was hoping for! The romantic package was accompanied with a whirlpool tub that sounded like an engine running, the above room banging and pounding all evening, the parking lot covered in inches of snow so both the car and myself got stuck, and a group of guys... More 

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Detroit, Michigan
Senior Contributor
47 reviews 47 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 8, 2015

I love this Hampton. They have suites at an extremely reasonable price. I love having a kitchen and family room when I travel. Most Hampton's have great breakfast .. this one including. The beds are great (I think Hampton's have the best beds in the industry).

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ohio
Top Contributor
133 reviews 133 reviews
36 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed February 2, 2015

Only stayed here for a night, but was satisfied. It appears that maybe this is an older Hampton with and updated lobby. The room, especially the bathroom, was dated - but it was also very clean. The living area furnishings were also dated, but well maintained also. The bed was way to soft for my liking, but that is just... More 

Was this review helpful? Yes 1
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