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Hampton Inn and Suites Cleveland Independence

3.0 of 5 6020 Jefferson Drive, Independence, OH 44131
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Certificate of Excellence 2014
Hampton Inn and Suites Cleveland Independence
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Hampton Inn and Suites Cleveland Independence
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284 reviews from our community

Traveler rating
    133
    81
    47
    17
    6
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82
79
17
78
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Akron, Ohio, United States
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 3 days ago NEW

Was able to take a taxi to downtown and enjoy a birthday party and not have to drive home. Very enjoyable stay and nice updated room. Clean not the most spacious room but was great for the price. The location is the only downside but not necessarily a bad thing if you don't mind saving money compared to downtown and... More 

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cleveland, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

The whirlpool tub in the bathroom was amazing and romantic. I was very pleased to know the picture was a reflection of the real thing. The bed was extremely comfortable as well. We had a kitchenette that was well stocked with coffee and snacks. We will return soon. I highly recommend this location.

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Warren, Ohio
Senior Contributor
23 reviews 23 reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

I've stayed at many a Hampton, and for the most part, they are always reliable in their cleanliness, comfort and amenities; this Hampton Inn is no exception. While very clean, the rooms (esp. the bathrooms) could use a bit of updating; the counter tops and tiles were a bit chipped and stained. And I do have to say that I... More 

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Uniontown, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The staff was very helpful and friendly. The beds and pillows were the most comfortable that I have every slept on at a hotel! Rooms were clean and loved the jacuzzi tub. The hostess at breakfast was amazing, I wanted to sit and talk to her for hours! I love staying at Hampton, if not for their comfy beds, for... More 

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1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for Valentine's day and it was not at all what I was hoping for! The romantic package was accompanied with a whirlpool tub that sounded like an engine running, the above room banging and pounding all evening, the parking lot covered in inches of snow so both the car and myself got stuck, and a group of guys... More 

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Detroit, Michigan
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I love this Hampton. They have suites at an extremely reasonable price. I love having a kitchen and family room when I travel. Most Hampton's have great breakfast .. this one including. The beds are great (I think Hampton's have the best beds in the industry).

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ohio
Top Contributor
128 reviews 128 reviews
34 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Only stayed here for a night, but was satisfied. It appears that maybe this is an older Hampton with and updated lobby. The room, especially the bathroom, was dated - but it was also very clean. The living area furnishings were also dated, but well maintained also. The bed was way to soft for my liking, but that is just... More 

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Pittsburgh, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Lots of extras for this Hampton Inn that you don't see at most other hotels. Loved the managers reception offering complimentary wine and appetizers. The staff was attentive. It definitely felt like a high-end hotel with a warm, welcoming family feel! All of this at a Hampton Inn!

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Kathryn D, Director of Sales at Hampton Inn and Suites Cleveland Independence, responded to this review

Thank you for staying at our hotel recently and thank you for taking the time to write a review! Guest feedback is so important to us and we are so glad to hear that you enjoyed your stay and that we made you feel "like family"! We strive to offer the very best in customer service and satisfaction and we... More 

Marion, Ohio, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

I have stay here many, many times over the past 3 years. Some for pleasure and some to be near the Cleveland clinic. Very friendly staff. Always clean. The complimentary breakfast is great. Good assortment of foods.

Review collected in partnership with Hampton

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Kathryn D, Director of Sales at Hampton Inn and Suites Cleveland Independence, responded to this review

Thank you for being a repeat guest at our property these last 3 years and thank you for taking the time to write a review!. It is so very important to all our staff to make sure that our guests are happy and satisfied with our amenities and service. We appreciate your kind comments and we look forward to welcoming... More 

1 review
3 of 5 stars Reviewed January 21, 2015

There is nothing wrong with this particular Hampton, but it is in need of some serious upgrades. As soon as you leave the lobby, the hotel looks dated and dingy. It is, however, clean. The bathroom, bedding, and the room in general were spotless. I did feel the front desk staff could have been a little friendlier, but they did... More 

Was this review helpful? Yes
Kathryn D, Director of Sales at Hampton Inn and Suites Cleveland Independence, responded to this review

Thank you for staying at our hotel recently and thank you for taking the time to write a review. We appreciate your feedback in recognizing how clean our hotel is! We strive also to offer the very best in amenities and customer service. We will begin renovations to all our guest rooms and bathrooms very soon and we hope you... More 

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Additional Information about Hampton Inn and Suites Cleveland Independence

Address: 6020 Jefferson Drive, Independence, OH 44131
Phone Number:
Location: United States > Ohio > Independence
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn and Suites Cleveland Independence 3*
Number of rooms: 103
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Also Known As:
Hampton Inn And Suites Cleveland Independence Hotel Independence
Hampton Inn Independence
Independence Hampton Inn
Hampton Inn And Suites Cleveland Independence Ohio
Hotel Style:
#5 Business Hotel in Independence

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