We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 12 Independence hotels

Hampton Inn and Suites Cleveland Independence

3.0 of 5 Hotel   |   6020 Jefferson Drive, Independence, OH 44131
Click for phone number
Hotel deals
Hotel website
Hotel amenities
Special Offer
Advance Purchase
Hampton Inn and Suites Cleveland Independence
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save Saved
You added Hampton Inn and Suites Cleveland Independence to your Saves list
77%
Ranked #1 of 12 Hotels in Independence
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Christine S Pittsburgh, United States
Write a Review

258 reviews from our community

Traveler rating
    126
    72
    41
    15
    4
See reviews for
79
69
17
66
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (258)
  • Mar-May only
    (59)
  • Jun-Aug only
    (106)
  • Sep-Nov only
    (60)
  • Dec-Feb only
    (33)
All months
pittsburgh
1 review
2 of 5 stars Reviewed 2 weeks ago

Too expensive for the value. I used HH points and the room was 42,000 pts for one night. I feel like the use of my points was a total waste. Rooms outdated / bathrooms outdated / carpet, etc.... no ceiling fans in rooms

Review collected in partnership with Hampton

Was this review helpful? Yes
Kathryn D, Director of Sales at Hampton Inn and Suites Cleveland Independence, responded to this review

Thank you for taking the time to write a review about your recent stay with us at our hotel. We really appreciate your feedback and are very sorry for the condition of your guest room. We will be beginning renovations to all our guestrooms and bathrooms very soon! As I mentioned to you on a previous e-mail, we will be... More

Pittsburgh, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The Hampton in Independence is great for a getaway. The staff is friendly and accommodating. When we checked in, we didn't even have to ask, but the staff member provided us with a list of restaurants close by. The breakfast provided was delicious and constantly replenished. We loved the 24 hour coffee. The bed and pillows were amazing and we... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Kathryn D, Director of Sales at Hampton Inn and Suites Cleveland Independence, responded to this review

Thank you for being our guest recently and thank you for taking the time to write a review on TripAdvisor. We certainly appreciate the kind comments and we are so glad you had a wonderful experience at our hotel! We look forward to welcoming you back in the very near future! Thanks again and have a wonderful weekend! Kind regards,... More

1 review
5 of 5 stars Reviewed 2 weeks ago

Staying at Hampton's never disappoints us. We know that everything will be done to make our visit as pleasant as possible. We love the consistency regardless where we stay. the beds are so comfortable, the breakfast delicious and convenient, and the rooms are clean.Thanks, Hampton Inn

Review collected in partnership with Hampton

Was this review helpful? Yes
Kathryn D, Director of Sales at Hampton Inn and Suites Cleveland Independence, responded to this review

Thank you for being a guest in our hotel recently! We appreciate you taking the time to write a review on TripAdvisor. We are so glad you had a pleasant stay and we hope that you will be back to stay with us again very soon. Have an enjoyable weekend and thanks again! Kind regards, Kathryn Dieter More

Chapel Hill, North Carolina
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed September 25, 2014

Excellent location, close to express highways, and restaurants nearby. Attend high school reunion every year and always stay at this particular hotel. Hotel has all amenities. Could not ask for anything more.

Review collected in partnership with Hampton

Was this review helpful? Yes
Kathryn D, Director of Sales at Hampton Inn and Suites Cleveland Independence, responded to this review

Thank you for staying at our hotel recently and thank you for taking the time to write a review. We appreciate your loyalty and it's always a pleasure to welcome you back! Thank you also for writing a review! Yes, we are conveniently located, only 8 miles south of Downtown Cleveland and there are lots of great restaurants in our... More

Surprise, Arizona
1 review
5 of 5 stars Reviewed September 18, 2014

We really enjoyed staying at the Hampton Inn in Independence, Ohio. The front counter staff was very helpful and friendly. The complimentary breakfast was always very good. The housekeeping staff made sure the rooms were clean . I would recommend this Hampton Inn.

Review collected in partnership with Hampton

Was this review helpful? Yes
Kathryn D, Director of Sales at Hampton Inn and Suites Cleveland Independence, responded to this review

Thank you for staying at our hotel and thank you for taking the time to write a review. We so appreciate all the accolades;from our helpful, friendly staff to our hot breakfast and clean rooms! We strive to offer the very best in customer service and guest satisfaction and "we truly love having you here"! We hope you have a... More

1 review
4 of 5 stars Reviewed September 18, 2014

Our online reservation requests were taken care of. We wanted a small fridge, and a quiet section of the hotel away from elevators, ice machines and high traffic. It was the first time I've slept well in a hotel. It was a clean, very comfortable and well equipped room.

Review collected in partnership with Hampton

Was this review helpful? Yes
Kathryn D, Director of Sales at Hampton Inn and Suites Cleveland Independence, responded to this review

Thank you for being our guest recently and thank you for taking the time to write a review. We appreciate your feedback and so glad that you found our hotel to suit your needs. We strive to offer the very best in guest satisfaction and customer service and we strive to offer clean, comfortable surroundings every time! We look forward... More

Pittsburgh, Pennsylvania
2 reviews
2 of 5 stars Reviewed September 17, 2014

Labor weekend stay...Requests not honored. Rooms not ready for check-in. The rooms were not cleaned the next day until after 4 pm. Limited seating for breakfast buffet and service very slow in replacing food. Air conditioner not properly working. More issues but I've said enough.

Was this review helpful? Yes
Kathryn D, Director of Sales at Hampton Inn and Suites Cleveland Independence, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We’re very sorry that your experience at our property wasn’t up to our usual high standards and we apologize for all the inconvenience you experienced. We will take your comments under consideration as we continually work to improve our guest experience. We do... More

Warsaw, United States
1 review
5 of 5 stars Reviewed September 16, 2014

We love staying here,the beds are very comfortable. The room had every thing we needed. We will defiantly stay here in one of the suites when we have to stay for an extended period. Also single nights. It is only 20 to 35 minutes from Cleveland Clinic's main campus depending on traffic. Nice resturants nearby also stores.

Review collected in partnership with Hampton

Was this review helpful? Yes
Kathryn D, Director of Sales at Hampton Inn and Suites Cleveland Independence, responded to this review

Thank you for staying at our hotel recently and thank you for taking the time to write a review. We appreciate your feedback and so glad to hear that your suite had everything you needed! Our suites are spacious and comfortable and designed to be your "home away from home" when you have to be away from home. It is... More

Dallas, Georgia
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 13, 2014

This Hampton Inn is very convenient to almost everything in Cleveland and doesn't have the Cleveland price tag on it. The staff was friendly (but not very talkative). The room was clean and very comfortable. We missed not having a refrigerator in the room though. I loved having the full size pillows (some hotels have gone to the "throw pillow"... More

Was this review helpful? Yes
Kathryn D, Director of Sales at Hampton Inn and Suites Cleveland Independence, responded to this review

Thank you for staying at our hotel recently and thank you for taking the time to write a review. We truly appreciate your feedback and so glad to hear that you enjoyed your stay! We love having you here! We are proud of our courteous, friendly staff and comfortable clean rooms. As you mentioned, we are conveniently located to almost... More

York,PA, United States
1 review
5 of 5 stars Reviewed September 11, 2014

My wife and I stayed here for 2 nights while I was in town for a medical procedure at Cleveland Clinic. I have been a Hilton Honors Member for years and this hotel was no different.. clean room, friendly staff, great proximity to the Clinic.. would recommend to anyone traveling to the area.

Review collected in partnership with Hampton

Was this review helpful? Yes
Kathryn D, Director of Sales at Hampton Inn and Suites Cleveland Independence, responded to this review

Thank you for staying at our hotel while in the Cleveland area visiting the Cleveland Clinic. We appreciate your feedback and kind review of our hotel. It is our goal to provide each of our guests with excellent customer service from our courteous, friendly staff, as well as, provide clean rooms and comfortable surroundings every time! We look forward to... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hampton Inn and Suites Cleveland Independence? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn and Suites Cleveland Independence

Address: 6020 Jefferson Drive, Independence, OH 44131
Phone Number:
Location: United States > Ohio > Independence
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn and Suites Cleveland Independence 3*
Number of rooms: 103
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Travelocity, Priceline, Hilton Hotels, TripOnline SA, Despegar.com, Hotels.com and Tingo so you can book your Hampton Inn and Suites Cleveland Independence reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn And Suites Cleveland Independence Hotel Independence
Hampton Inn Independence
Independence Hampton Inn
Hampton Inn And Suites Cleveland Independence Ohio

68 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (33)
Viewed
Dining (3)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (19)
Viewed
Bathroom (2)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (36)
Viewed
Hotel & grounds (8)
Viewed
Business center/function rooms (2)
Viewed
Room/suite (11)
Viewed
Bathroom (1)
Viewed
Dining (3)
Viewed
Pool/beach area (1)
Viewed
View from room (1)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Price Your Stay