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Hyatt Place Cleveland/Independence

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6025 Jefferson Drive, Independence, OH 44131
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Hyatt Place Cleveland\/Independence
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447 Reviews from our TripAdvisor Community

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Chicago, Illinois
Level Contributor
129 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is our corporate hotel-of-choice in the area, and with the recently renovated rooms, I was pretty pleased with it. The rooms are generously sized, with a nice kitchenette, seating area and workstation. And I love that there are tons of plugs everywhere…I like to be able to charge my phone at the desk, or next to the bed. The... More 

Helpful?
Thank Merrill O
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Merrill O Thank you for taking the time to review your recent stay with us. I am pleased the room refresh, breakfast and staff made a positive impact on your stay here. Your comments will be shared with the team as a whole. We look forward to your next visit and hope that we can continue to be your hotel... More 

Norwalk, Ohio
Level Contributor
24 reviews
4 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

After researching many hotels we booked a room at an Independence, Ohio hotel, that ended up being a nightmare. In an attempt to salvage our couples weekend, we left there and found Hyatt Place. This was the best decision we could have made! After hearing our horror story and laughing with us at the misfortune, the incredibly friendly staff got... More 

Helpful?
Thank L C
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

L C Thank you for taking the time to review your recent stay at our property. While I never like to hear of it starting out so roughly, I am glad that our team was able to assist to make Independence a positive experience. I am also glad the room and location were pluses as well. If your travels bring... More 

Barrie, Canada
5 of 5 stars Reviewed 1 week ago

enjoyed our room, beds very really comfy, nice having an additional side room to sit and chill rather than on the bed. very modern with great helpful staff. you can have a martini or a starbuck coffee. Breakfast was great, lots of items to pick from.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Anna L
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Anna L Thank you for taking the time to review your recent stay with us. I am pleased the staff and location had a positive impact on your stay. Your comments will be celebrated with the entire team. Please keep us in mind if your travels bring you back to our area. More 

United States
2 reviews
3 of 5 stars Reviewed 1 week ago

We stayed at this Hyatt Place during a volleyball tournament at the Maverick Volleyball Club. The convenience of the location was very nice, and it's always good to have free breakfast before getting started into a long day. Our parents enjoyed time in the lounge area after those long days too. Beds were comfy. Nothing really special but great location... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Leanna M
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Leanna M Thank you for taking the time to review your recent stay with us for your tournament. I am happy to see the beds were a positive aspect of your stay. Please think of us if your travels bring you back to our area. More 

Geneva
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel is very clean and new, has room service and a great lobby. Would highly recommend this hotel for business or pleasure. Rooms are big and spacious and the bed is very comfortable. It's also very quiet as I never had a problem with hearing things in the hall or the rooms next door

Helpful?
Thank Scott S
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Scott S Thank you for taking the time to review your recent stay with us. I am pleased you find our hotel to be the best in the area and the rooms and atmosphere make a positive impact. Please keep us in mind for any future visits to the area as we would definitely love to be your go-to hotel. More 

San Mateo
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The staff at this property are very professional and personable. This review is of the property's physical condition, make no mistake the staff is golden. Our stay was five days and the check in was quick and effortless. The room was spacious with a sleeper sofa. The first night went without a hitch. The first morning,s breakfast was sparse. The... More 

Helpful?
Thank Daniel H
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Daniel H Thank you for taking the time to review your recent stay with us. I sincerely apologize that your experience was anything less than ideal. While I am happy the staff made a positive impact, we strive for better and your comments will be shared with the team as a whole. It is our hope that you would choose... More 

Pittsburgh Area
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Great location. Our 2 double room on the 5th floor was very spacious, well laid out, and very clean. Tho only 3 in the room, I used the sofa bed and was surprised that it was not at all like the cheap all springs mattresses that you usually see. Would make looking for a Hyatt Place property at priority on... More 

Helpful?
Thank Jacqui G
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Jacqui G Thank you for taking the time to review your recent stay with us. I am pleased to see you enjoyed the room and the beds. I am also happy that we made an impact that you would look for other Hyatt Place properties. If your travels bring you back to the Cleveland area, we would hope you would... More 

Davenport, Iowa, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We have stayed here several times. Service has always been excellent. They were renovating several rooms on our floor but it did not interfere with having a great stay. Check in and check out are always flawless. Breakfast quite good.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Jack B
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Jack B Thank you for taking the time to review your recent stay with us. I am pleased the staff and breakfast made a positive impact on your time here and your comments will be shared with the entire team. We would love if you continued to choose our hotel when your travels bring you to the area! More 

Ashburn, Virginia
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed at this hotel on several occasions and each time it's been a pleasure. The free breakfast is a full breakfast with hot and cold items (not just danishes and muffins). They have ample parking and free wi-fi (that works!). The staff is very friendly and helpful and the location is very convenient to the highway, airport and... More 

Helpful?
Thank Saira S
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Saira S Thank you for taking the time to review your recent stay with us. I am pleased that we bring you a consistently good stay. Your comments will be shared with the team as a whole. Please think of us next time your travels bring you to the area! More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago

My wife and I wanted to get away for some uninterrupted sleep and relaxation. We have small children and sleep is not always had! Room was excellent, but the ice machine was so loud. Make sure your room selection is away from the ice machines, but other than that the staff was very helpful and attentive. Rooms were very clean.... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Brian P
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Brian P Thank you for taking the time to review your recent stay with us. I sincerely apologize that the experience was anything less than ideal due to the noise from the ice machine. On a positive note, I am happy to hear the staff and room were a plus. Please keep us in mind for any future getaways as... More 

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