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Hyatt Place Cleveland/Independence

3.0 of 5 6025 Jefferson Drive, Independence, OH 44131
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Certificate of Excellence 2014
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Hyatt Place Cleveland/Independence
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Hyatt Place Cleveland/Independence
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300 reviews from our community

Traveler rating
    124
    119
    30
    21
    6
See reviews for
99
65
30
66
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bay City, Michigan
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel was perfect for our cheer team! The rooms were spacious and clean, staff was friendly and always available. The food they offered was delicious and reasonably priced! Would definitely stay again! I only wish there was a hot tub!!

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1 review
4 of 5 stars Reviewed 4 days ago NEW

Nice hotel, everything seemed very clean. STAFF was very friendly and helpful. They had a good breakfast bar. Starbucks coffee and the bar has sufficient drinks. Definitely a must comeback if I am the area again.

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Cleveland, Ohio
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I choose this hotel for my wedding night, and it was perfect. Nice large room with sitting area and nice tv, very clean, desk to write at and charge many devices before our trip to Italy, bed was very comfortable, shower worked great. Loved it all. Independence is situated in the heart of it all, easy to access from everywhere... More 

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1 review
5 of 5 stars Reviewed 1 week ago

I havd been in Residence Inns and Marriotts and this is the best hotel I have ever been in. The lady at the front desk was so helpful and understanding of my situation. Independence is so close to everything Cleveland has to offer! Choose Hyatt over Marriott it is much better!

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Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Jeff K Thank you very much for the comments about your stay. I am pleased that our staff had a positive impact on your stay here. We hope to see you again next time you are in the Cleveland area. More 

Cincinnati
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great location, price and value. Everything downtown is within 10 minutes. Breakfast is very nice. Little bar in the lobby is great for a drink before going to bed. Rooms are very clean and area provides lots of restaurants.

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Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Jim S, Thank you for taking the time to write a review of our property. I am pleased that your stay was a pleasant one and you were able to take advantage of the complimentary breakfast as well as our Coffee to Cocktails bar. It is our hope that the next time you are in the area you would think... More 

Pittsburgh, Pennsylvania
Top Contributor
60 reviews 60 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

For the price, this place was great. The room was clean and included a king bed with a seating area, mini fridge and coffee station. Almost like a Residence Inn setup up minus the stove, etc. Slight paint chipping in the bathroom. Otherwise, a great room for a great price. The price included a decent breakfast. Plenty of parking. Staff... More 

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Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Scalea05, Thank you very much for taking the time to review our property. I appreciate the kind words, particularly about the service. These comments will be shared with the staff as a whole. Next time you are in the Cleveland area we hope that you would once again choose our hotel. More 

Boardman, Ohio
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 22, 2015

We booked this hotel on a weekend getaway. We had tickets to a show at the Hard Rocksino in Northfield, which was about 15 minutes away from the hotel. On our way to the hotel, we kind of explored the area. There are several shopping plazas with in a 5 minute drive from the hotel. It's really nice because they... More 

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Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Kate J, Thank you for your review of our property. I am pleased you enjoyed your stay. We pride ourselves on our service and I am pleased that the check-in process was a positive one. I am also pleased you enjoyed the rooms and the breakfast. I do apologize that the check-out was not as pleasant as the rest of... More 

Yorktown, Indiana USA
Contributor
11 reviews 11 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 30, 2014

This hotel is welcoming, clean and comfortable. We will stay here in the future if we travel again to Cleveland. We stayed on the third floor and had a king size bed. We asked for additional paper products, and housekeeping was there within 10 minutes and with a smile. Considering it was after 9PM, this was remarkable.

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Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Debbie8110, Thank you for your review of our property. We are so glad that you enjoyed your stay and our housekeeping hosts were able to provide quick and efficient service. We do hope that you choose our property again next time in the Cleveland area. Your comments will be celebrated with the entire staff. More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 11, 2014

I travel frequently to Cleveland for business (Cuyahoga Heights, to be more precise), and the Independence Hyatt Place is always a welcome refuge on evenings. There is very little turn around on the staff, and I think this comes through in their attentiveness and kindness. They take good care of me on my visits---prompt room service, loaning out a yoga... More 

Was this review helpful? Yes 1
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Annemarie N, We appreciate your choosing our property for your visits to the Cleveland area. Your kind words will be shared with the entire staff. More 

Contributor
12 reviews 12 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 23, 2014

In general. I like Hyatt Place as a solid, clean hotel with a floor plan that works out well for me. This holds true for this property as well. The problem here was that "the cupboard was bare". They were out of booze at the bar, they were out of food at room service, they were out of "things". One... More 

Was this review helpful? Yes 1
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

StevenH, I appreciate you taking the time to review our property and am pleased that you enjoyed your stay. I did want to make mention of the "new ownership" comment as I feel it was not properly communicated by the staff. We recently changed food providers. Many of the items we had previously ordered were not readily available immediately after... More 

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Additional Information about Hyatt Place Cleveland/Independence

Address: 6025 Jefferson Drive, Independence, OH 44131
Phone Number:
Location: United States > Ohio > Independence
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Cleveland/Independence 3*
Number of rooms: 127
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Also Known As:
Hyatt Place Cleveland/Independence Hotel Independence
Hyatt Place Independence
Hyatt Independence
Hyatt Place Cleveland/Independence Ohio
Hotel Style:
#1 Green Hotel in Independence
#3 Business Hotel in Independence

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