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Hyatt Place Cleveland/Independence

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6025 Jefferson Drive, Independence, OH 44131
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1 room 1 guest
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Hyatt Place Cleveland\/Independence
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374 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Indianapolis, Indiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Outstanding ..Hyatt ..cudos..cudos..!!! Don't change a thing..From the entry , and lobby..excellent.. Front desk clerks were very professional and polite..Rooms very spacious and immaculate .Your commons areas were immaculate also..could use some more seating outside as this were summer .

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

tedc885 Thank you for taking the time to review your recent stay with us. I am pleased to see that from start to finish, we exceeded your expectations. Your comments will be shared with the staff as a whole. If your travels bring you back to the Cleveland area, we would love to be your hotel of choice again! More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We spent 2 nights at this hotel. The staff were friendly, efficient, and knowledgeable! The room was clean. The breakfast was impressive. It is easy access from 77 and right next door to a branch of the Cleveland Clinic. I would stay again if I'm in the area!

Was this review helpful? Yes
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Susie R Thank you for taking the time to review your recent stay at our hotel. I am pleased that location, breakfast and staff made a positive impact during your stay. Your comments will be shared with the staff as a whole. Should your travels bring you back to our area we would love to host you again! More 

San Antonio, Texas
1 review
5 of 5 stars Reviewed 6 days ago NEW

Our room at Hyatt Independence was roomy, very comfortable and quiet. It was conveniently located for our business trip and the service & staff were very accommodating. We would definitely choose this hotel again in the Cleveland area.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

con4fun, Thank you for taking the time to review your recent stay with us. I am pleased that the hotel and staff met the needs during your trip. Your comments will be shared with the staff as a whole. Please keep us in mind for any future trips to the Cleveland area. More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice facility and lovely staff. I stay here 10 nights for business. The hotel was full many of the nights and over the weekend was fled with families with little kids, but my room was very quiet and my sleep was never disturbed. I was very happy with the size and furnishings in my room. Very modern. The full... More 

Was this review helpful? Yes
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

sally j Thank you for taking the time to review your recent stay with us. I am pleased that your stay was a great one. I am glad you managed to get a good night's rest each day and the "quiet hours" were a plus. I am also pleased that our staff made a positive impact during your time with... More 

Tel Aviv, Israel
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel has all I need when visiting for a few days of business in the area, rooms are very comfortable with nice beds, good service and location! Breakfast is ok with nice range of food, small swimming pool and big parking lot, this place offers good value for money!

Was this review helpful? Yes
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

ilanb714 Thank you for taking the time to review your recent stay at our property. I am pleased you enjoyed your time with us. Your comments will be shared with the staff as a whole. Please think of us again if your travels bring you back to the Cleveland area. More 

Level Contributor
6 reviews
5 of 5 stars Reviewed 1 week ago

I have been staying at Hyatt Place locations for several years now, most often at this location. For me the consistency across locations is key. This location is located near multiple highways so it's a great stop on road trips.

Was this review helpful? Yes
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Christine S Thank you for taking the time to review your recent stay with us. I am pleased that you have stayed with us many times and continue to do so. We genuinely appreciate our repeat guests! I am also pleased that the brand in general appeals to you. We hope you continue to stay with us during your trips... More 

Columbus, Ohio
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

My boyfriend and I recently stayed at the Hyatt Place, Independence, OH when we attended the Football Hall of Fame Enshrinement weekend activities - we stayed here a number of years ago when we traveled to Cleveland. I highly recommend this hotel. The price was right, parking lot very easy to get in and out of / easy access to... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Susan H Thank you for taking the time to review your recent stay with us. We sincerely appreciate the kind words and they will be shared with the staff as a whole. I am pleased that the breakfast and quiet hours made a positive impact on your stay. We look forward to your next visit as well! More 

Glenview, Illinois
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We were on our way east and stayed here. The pool and breakfast were good. The staff was very helpful. We were right by the elevator and the noise bothered our son on the pull out couch. There was a bar which seemed fairly popular but not a problem. They let dogs stay so we met a lot of nice... More 

Was this review helpful? Yes
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

AndyO49, Thank you for taking the time to review your recent stay at our hotel. I am pleased you enjoyed your time with us. I am pleased the breakfast and pool were a benefit to your stay. I am also glad you got to "meet some doggies". I do sincerely apologize for the issues with the elevator noise. Please feel... More 

1 review
1 of 5 stars Reviewed 2 weeks ago

We stayed 8/14/2015 with a wedding party. The bar tender needs a new career because he does not have personality and made everyone uncomfortable. He was very rude when closing the bar. We stayed at the Marriott next door the following day/Night and I would recommend them anytime. Unless you are boring and enjoy a fun sucking front desk

Was this review helpful? Yes
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

DonP I sincerely apologize that your stay was anything less than stellar. Your comments about the bar will be shared with the staff as a whole. More 

Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I love staying at Hyatt Place hotels. I've had stellar experiences in the past. For the most part, this was no exception. The staff was very friendly. The property impeccably clean. My room, however had no working refrigerator which we learned the hard way the next morning when we opened it and discovered our food was warm and had to... More 

Was this review helpful? Yes
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Holly P Thank you for taking the time to review your recent stay at our property. I always enjoy when Hyatt Place is the preferred hotel for our guests. I wanted to take a moment to sincerely apologize for the issues you did experience during your stay, particularly the refrigerator and AC unit. These comments will be shared with our... More 

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