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Hyatt Place Cleveland/Independence

Certificate of Excellence
GreenLeadersGold level
3.0 of 5
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6025 Jefferson Drive, Independence, OH 44131
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Hyatt Place Cleveland/Independence
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Ranked #1 of 12 Hotels in Independence
Certificate of Excellence
GreenLeadersGold level
A recent review
5 of 5 stars reviewed 3 days ago
qlarock California
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332 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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California
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here for two nights while visiting family in the Cleveland area. The room was spacious enough for my family of four. We had a king bed and sleeper sofa. Our room was right next to the elevator unfortunately, so I could hear the dings of the elevator and people walking by, but it was never so loud I couldn't... More 

Was this review helpful? Yes
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

qlarock. Thank you for taking the time to review your recent stay at our property. I am pleased you enjoyed your stay and that our staff had a positive impact on your stay. While we can never guarantee it, please feel free to ask for a room away from the elevators during any future stays. We do our absolute best... More 

Hendersonville, United States
3 of 5 stars Reviewed 3 days ago NEW

Average mid-range accommodations. This is not a typical Hyatt Hotel, it is their step down from the usual. Not bad considering they allow pets - but not luxury either. Lots of kids in the lobby area. The suite had a bed on one side of the room with a partial wall between the sitting area with a fold out sofa... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

William H Thank you for taking the time to review your recent stay at our property. We make every effort to make sure each guest has an enjoyable experience and I sincerely apologize that we seem to have fallen short of your expectations. On a positive note, I am pleased that our 24/7 Gallery Market whereupon you could place food... More 

Buffalo, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Look, this isn't a budget hotel. But it's just barely above the price you'd pay for an America's Best Value Inn and let me tell you, it's worth every extra penny. The entire hotel and staff is head and shoulders above the local competition. And no, I'm not getting paid to say all this. It's impeccably clean, very well appointed... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Samuel C, Thank you for taking time to write a review of your recent stay with us. I am pleased that the staff and the facilities made a positive impression with you. Your kind words will be shared with the staff as a whole. Please keep us in mid for the next time you are in the Cleveland arean More 

Downers Grove, United States
1 review
5 of 5 stars Reviewed 1 week ago

Stayed here for a long weekend in Cleveland area. The rooms were good sized. We had a king with sofa sleeper. The sofa was in the entry area, and the bed in it's own alcove. Plenty of space for the two of us. Breakfast choices were good with different hot items each day. WiFi worked great. Decided to stay here... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Leslie P, Thank you for taking the time to review your recent stay at our hotel. I am pleased that the staff and location had a positive impact on your stay. Please keep us in mind during your next trip to the Cleveland area. More 

tiffin, United States
1 review
4 of 5 stars Reviewed 1 week ago

The Hotel is nice, and clean ,but not enough tv channels (great if you like a lot of news or sports) The air conditioner is crazy loud so if you go to bed with your tv on you have to have to have it blaring and then when the air shuts off the tv is so loud it wakes you... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Kenneth P, Thank you for taking the time to review your recent stay at our hotel. I am pleased you enjoyed your stay. I understand your feelings about the channel selection. The selections are the same across the brand of Hyatt Place. In terms of your suggestion about the bedroom/living area being reversed, I welcome you to book a King... More 

Level Contributor
187 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed 1 week ago

This is an older property with a few flaws here and there, but overall it has been well maintained. The rooms are larger than many other hotel rooms in the area, with a nice sitting area separate from the bed. The TV is decent sized and works well in the room - pivoting between the sitting area and bed. The... More 

Was this review helpful? Yes
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Shibumi365, Thank you for sharing your comments on your recent stay at our property. I am pleased that you enjoyed your time with us and that the shower water pressure was better than expected. Please keep us in mind for the next time you are in the area! More 

Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hyatt Place has become our go-to place when we visit family in Cleveland. Clean rooms, centrally located, friendly staff and a nice hot breakfast. Free internet, modern decor and comfy beds make this a great place to rest and relax. Highly recommend!

Was this review helpful? Yes
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

kpeachy, Thank you for your kind words about our location. We appreciate our guests feedback as well as guests who have continued to stay with us. I am pleased the staff and breakfast make a positive impact on your stay. Please keep us in mind for your future travels to the Cleveland area! More 

Greenville, Pennsylvania
Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Everything is great. Wish they had a hot tub though after a long day. Really good breakfasts! Would, and have, repeat my stay. Very clean and spacious rooms. Friendly and helpful staff. Plenty of room for many to eat breakfast at the same time.

Was this review helpful? Yes
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Tedd K, Thank you for taking the time to review your recent stay at our hotel. I am pleased you enjoyed your time here and our staff and the breakfast had a positive impact on your stay. Your comments will be celebrated with the whole team. Please keep us in mind for any future visits to the area! More 

New York, NY
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

this place is ok. prob on the lower spectrum of hyatt place/houses ive stayed at. rooms were kind of dated. had to switch rooms because not everything worked. kind of noisy from other rooms but is an ok stay. i wouldnt pay the rack rate for this place but good if you're staying overnight at a discounted rate. bfast is... More 

Was this review helpful? Yes 1
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

forrest73 Thank you for taking the time to write a review of your recent stay at our property. I sincerely apologize that you found the experience anything less than satisfying. It is our hope that next time you are in the area you would give us another opportunity to show that we truly can shine. More 

Midland, Texas
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent 4 nights here and were very pleased with everything! The staff was super friendly and waited on us with great spirit and ease. That included the bar service and the small but sufficient "restaurant" menu. Breakfast was great too, except that we are gluten free, so it is always a bit more restricted for us. Our room was... More 

Was this review helpful? Yes 1
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Niki W Thank you for taking the time to review your recent stay with us. I am pleased that the staff and the food and beverage options had a positive impact on your stay. I understand your concerns with the gluten free aspects. Please feel free to ask any breakfast host for the breakfast sandwiches without the biscuit/roll/croissant/muffin on your... More 

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