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All 12 Independence hotels

Courtyard Cleveland Independence

3.0 of 5 Hotel   |   5051 West Creek Road, Independence, OH 44131
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Ranked #8 of 12 hotels in Independence
A recent review
4 of 5 stars reviewed 2 weeks ago
680JeffS Farmington Hills, Michigan
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62 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Farmington Hills, Michigan
1 review
4 of 5 stars Reviewed 2 weeks ago

I've stayed here on business tripsa half dozen times between August 2013 and April 2014. This covers a period before, during, and after complete renovations of the rooms. The rooms are now up to "brand standard." Prior to the renovation, there were not enough sockets for iPad, iPhone, work computer, and medical equipment (more socket needs than many travelers, I... More

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Crystal Lake, Illinois
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed February 15, 2014

My husband and I stayed there for a family visit in town. Hostess front desk had a blank face on her face, disinterested in inviting you in. Granted a nice sitting area in the lobby, but dirty and wet swimming pool towels were left unattended on one of the sofas, tables were not wiped as my husband and I were... More

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General M, General Manager at Courtyard Cleveland Independence, responded to this review

Hello Mrl002 Thank you for taking the time to write a review about our hotel. I am very sorry that your stay was anything less than completely satisfactory. Please know that I will certainly be reviewing your comments with our staff so they may better understand why a clean public area and great friendly customer service is so important. I... More

Top Contributor
57 reviews 57 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed February 10, 2014

Stayed here 2 nights while visiting Cleveland, OH and it was great. Just a quick 15 minute ride to the city. (easy to get around) The third floor was just recently renovated and the room was very nice and new. The gym was nice, the pool area was good, but could use a little maintenance (minor cosmetics). Used pool and... More

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Top Contributor
61 reviews 61 reviews
14 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed February 2, 2014

This spot is just off I-77, South, and back off the main road a little past a hospital. There's a slightly inclined driveway to the front entrance of the hotel. We stayed here for a nearby tournament. There are many food options within a mile or two. A list of these restaurants can be had at check in. The hotel's... More

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General M, General Manager at Courtyard Cleveland Independence, responded to this review

Thank you for taking the time to profile our hotel on trip advisor. As you mentioned, we are currently undergoing an exciting new rooms renovation that will be completed shortly. We hope you were able to experience our fresh options at the bistro as well as a delicious Starbucks coffee. We look forward to hosting your group again! Katie Starek... More

Slippery Rock, Pennsylvania, United States
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 26, 2014

I am not a fan of hotel stays, but I will say that I was impressed with the cleanliness, kind staff, and was very kid friendly! We were staying there for a cheer comp. and was very happy with our stay. If you are ever visiting Cleveland.....be sure to stay here! You will not be disappointed with your experience. Beds... More

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General M, General Manager at Courtyard Cleveland Independence, responded to this review

Hello Shelby, Thank you for taking the time to let us know how satisfied your were during your stay at our property. I am happy to hear you enjoyed the new beds and that our staff allowed for a delightful stay. We were very happy to host your group, and look forward to any return visits to the Cleveland area!... More

St. Joseph
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 26, 2013

Clean hotel with friendly staff. Stayed overnight while visiting friends in Cleveland. Convenient to highway. Check in was quick with friendly staff and a nice overall interior. Good value for what you get.

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Pittsburgh, Pennsylvania
Top Contributor
158 reviews 158 reviews
45 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed November 18, 2013

We stayed here this weekend because a colleague from India was in town and we were taking him to dinner and the airport the next morning. We chose it because we had our 9 year old with us and he loves to swim - we usually stay next door at the Residence Inn, but they have an outdoor pool and... More

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12 reviews 12 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 17, 2013

This is my second Courtyard experience. The room was clean and quiet and the Bistro was a welcome amenity since we arrived late, tired and hungry. The staff was very pleasant and so was our stay. However, there was no coffee or free snacks in the lobby. Not everyone wants to pay four dollars for coffee.

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1 review
3 of 5 stars Reviewed September 23, 2013

Overall very nice hotel if you don't want to watch TV and you don't drink coffee. The front desk staff and cleaning staff were very pleasant, and the room was clean and very quiet. But the TV signal was lost several times while watching in the evening and the next morning. Also, I tend to stay at Courtyard (versus Fairfield... More

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Top Contributor
89 reviews 89 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 1, 2013

Okay, it is not a brand new place, but I really don't have any complaints, except maybe free breakfast. However, the menu was better than most "free" options and the prices were not unreasonable. Although I miss being greeted by name when I stay more than a few nights, I honestly don't know how they were able to do that... More

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Additional Information about Courtyard Cleveland Independence

Also Known As:
Courtyard Cleveland Independence Hotel
Courtyard Cleveland Independence Hotel Independence
Courtyard Independence
Independence Marriott
Independence Courtyard
Courtyard Cleveland Independence Ohio
Address: 5051 West Creek Road, Independence, OH 44131
Phone Number:
Location: United States > Ohio > Independence
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Independence
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Cleveland Independence 3*
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