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Courtyard Cleveland Independence

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5051 West Creek Road, Independence, OH 44131
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1 room 1 guest
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Courtyard Cleveland Independence
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37 Reviews from our TripAdvisor Community

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Traveler rating
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    17
    6
    3
    0
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13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (37)
  • Mar-May only
    (9)
  • Jun-Aug only
    (20)
  • Sep-Nov only
    (8)
  • Dec-Feb only
    (0)
All months
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My boyfriend and I were looking for somewhere close to both of us but away from home for a few nights away. We booked with Courtyard by Marriott in Independence. First off I have to say I loved that everything was nice and close as the hotel was right off the highway. It was very clean, and just perfect for... More 

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Buffalo, New York
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel has the new CY design - very modern. We stayed three nights in a One-bedroom Suite which was lovely. The front desk, Bistro & housekeeping staff were all excellent and accommodating. The housekeeper was a Ukrainian "Babushka", a very sweet woman who did an outstanding job - I enjoyed chatting with her. The young man in Guest Services... More 

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Warren, New Jersey
Level Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Courtyard has clean, comfortable, contemporary rooms. Location right off I-77 is quite convenient for getting to downtown Cleveland and other locations in the area. We visited Cleveland's Little Italy (on the east side), the Rock-n-Roll Hall of Fame (near the Lake), Cathedral of St. John (downtown) and attended a baseball game at Progressive Field (close to downtown).

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northeast
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 18, 2015

Quick overnight stay earlier this week for an appointment in Cleveland. I was very impressed with this hotel. I arrived late (around 11 PM) and the front desk staff were super friendly and efficient. One staff member made the keys, while the other one greeted me and asked if there was anything I needed. The room was nicely renovated with... More 

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General M, General Manager at Courtyard Cleveland Independence, responded to this review

Thank you for sharing your experience at the Courtyard Cleveland Independence. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service.... More 

Reynoldsburg
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 7, 2015

I love the rooms and there are ample outlets to plug in whatever you need, including USB ports. The beds are very comfortable and the bathrooms are HUGE!! My son and I was in town for the Indians game and it was only a 15 minute drive to the ballpark. Easy access off I-77

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Pasadena, Maryland
Level Contributor
71 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed June 8, 2015

I stayed here using points this past weekend for one night. Maybe I got a poor room because of this. The recent reviews were pretty good so I thought it was a safe bet that it would be ok. The TV in the room did not work, after going to the desk they gave me a replacement remote, the tv... More 

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General M, General Manager at Courtyard Cleveland Independence, responded to this review

Dear valued guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard Cleveland Independence. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the inconveniences you... More 

Pembroke Pines, Florida
Level Contributor
61 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed June 7, 2015

Stayed one evening while on a business trip. I didn't spend a lot of time in my hotel room other than to sleep and leave the next morning. The bed was comfortable and the room was quiet. The only downside was that the air conditioning was a little loud and the A/C fan blew the curtain up all night. It... More 

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General M, General Manager at Courtyard Cleveland Independence, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard Cleveland Independence with us. As the maintenance and upkeep of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping and engineering team in an effort... More 

Lower Burrell, Pennsylvania
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 26, 2015

My family enjoyed an overnight stay at this hotel and it was pleasant. The bed was very comfortable and the room was clean. Our breakfast was excellent with many choices - we added it to our room at the time of booking. Nice location with many nearby restaurants and venues. Front desk has info on local eateries and places of... More 

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Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 13, 2015

The location of the hotel is good. A short 20 minute drive from downtown and a short drive to good food options. The hotel lobby and room were clean. The staff were pleasant as well. Great for a business overnight stay!

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Highlands Ranch, Colorado
1 review
5 of 5 stars Reviewed May 2, 2015

Clean, friendly staff and positive stay. The ala carte breakfast had many choices and the food was very good. The hotel offered a free local van service and the driver was great. Overall happy staying at the property and will stay for future travel.

Was this review helpful? Yes
General M, General Manager at Courtyard Cleveland Independence, responded to this review

Thank you for sharing your experience at the Courtyard Cleveland Independence through the Guest Satisfaction Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to... More 

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