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Courtyard Cleveland Independence

3.0 of 5
5051 West Creek Road, Independence, OH 44131
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Courtyard Cleveland Independence
Ranked #6 of 12 hotels in Independence
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42 reviews from our community

    Trip type
Traveler rating
    8
    21
    8
    5
    0
Date Rating
Sandy Creek, New York
1 review
5 of 5 stars Reviewed May 13, 2013 NEW

We stayed for 3 nights on our high school senior trip (32 students, 3 chaperones). Within the first half an hour we had a medical issue and the staff (and ambulance staff) could not have been more helpful! Everyone was so friendly and accomodating and the rooms were great. Everyone enjoyed the breakfast buffet as well. Many thanks for our... More

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Ann Arbor, Michigan
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 19, 2013

Traveled here on business. Very helpful and courteous staff. It is disappointing that the breakfast is not "free" anymore, but that seems to be the way the "Courtyard's" are going now. Good food though for sale and it is made to order. Prompt service and always friendly. I have stayed at this location before and would definitely recommend it to... More

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Washington DC, District of Columbia
Top Contributor
50 reviews 50 reviews
27 hotel reviews
Reviews in 33 cities Reviews in 33 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 17, 2013

One night stay on a tour of PA and OH. Could not find a room near the airport so chose this location as it was on the way in from Pittsburgh. Great surprise. Off the main roads, and backs to woods and other hotels so very quiet. Front desk completely in tune with business guest. Rooms are HUGE. Had 2... More

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Sandusky, Ohio
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 8, 2013

Pros: * Clean. * Updated lobby with lots of places to relax and hang out. * Basic indoor pool & hot tub. * Convenient to Cleveland, restaurants and parks. Cons: * No free breakfast. * Reading lights on either side of the bed didn't work. I was only there for one night so it didn't really matter.

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General M, General Manager at Courtyard Cleveland Independence, responded to this review
April 20, 2013

sidrat1963, Thank you for reviewing your recent stay with us. First, I would like to apologize that your bedside lights were not working properly in your room. That is certainly not an acceptable quality of the room for you to experience. Please know that you may always call to the front desk and we will be happy to resolve any... More

Houston
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 6, 2013

I traveled on business to this hotel and the staff was very helpful. The hotel is about a 20 minute ride from the airport and will cost about $35. The breakfast was included in my rate and it was comprehensive with several healthy choice options. The gym was just weights and a treadmill. The hotel is a little older, but... More

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General M, General Manager at Courtyard Cleveland Independence, responded to this review
April 20, 2013

ktjf07, Thank you for taking the time to review our hotel. We are happy to hear you enjoyed your stay with us and were able to take advantage of our fitness facilities and Bistro. We pride ourselves on the fresh quality of food we are able to serve from the Bistro for breakfast and dinner, and were glad you enjoyed... More

Toronto, Canada
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 1, 2013

We were so happy with our experience here. The room was very spacious and could be updated but was fine. Although there were several young people at this hotel when we were there it was quiet at night . We stayed for 3 nights on our getway from Toronto and had got the package which included breakfast for the 4... More

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General M, General Manager at Courtyard Cleveland Independence, responded to this review
April 20, 2013

L C, Thank you very much for the compliments of our hotel during your stay. We are especially delighted to hear that Megan and Annelise made your visit more enjoyable. We proudly brew Starbucks 24 hours a day, and were happy that you were able to take advantage of that amenity. We look forward to hosting you again on a... More

Livonia, Michigan
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 28, 2013

Stayed for a hockey tournament. Accomodations were nice, but not as spacious as the Hyatt next door for the same price. ($109.00 per night). Rooms clean & quiet and service friendly. Beds very comfortable and soft. Balcony a plus to keep cooler and ice cold in March. The lobby served as our get-together space as conference rooms were promised but... More

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Issaquah, Washington
Senior Contributor
35 reviews 35 reviews
34 hotel reviews
Reviews in 29 cities Reviews in 29 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed February 20, 2013

The lobby at this location has been newly renovated and looks great. The staff is very friendy and helpful as well, as is typical at most Courtyard locations we've stayed. The rooms, on the other hand, need a lot of work. They clearly haven't been updated in quite some time. The climate control system, in particular, is terrible. Extremely loud... More

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Fort Wayne, Indiana
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 27, 2013

Stayed for a soccer tournament in town. Great price on the room ($89) in a central location to access all of greater Cleveland. Rooms were clean and service very friendly. The bed was a lot soft for my liking but overall rooms spacious and accommodating. Having attached adjoining rooms was a plus as there were 6 of us. Teenaged kids... More

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Pittsburgh, Pennsylvania
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 20, 2012

Clean, nice and easy location. Kids loved the pool and the hot tub area. My husband and I liked that the gym looked directly onto the pool so we took turns running and watching the kids swim. There was coffee in the lobby and the front desk was very helpful. Easy access to 24 hour Walgreens, which we needed, and... More

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Additional Information about Courtyard Cleveland Independence

Also Known As:
Courtyard Cleveland Independence Hotel
Courtyard Cleveland Independence Hotel Independence
Courtyard Independence
Independence Marriott
Independence Courtyard
Courtyard Cleveland Independence Ohio
Address: 5051 West Creek Road, Independence, OH 44131
Phone Number:
Region: United States > Ohio > Independence
Amenities:
Business Center Fitness Center Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 12 hotels in Independence
Price Range: $
Hotel Class:3 star (3*)
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