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Courtyard Cleveland Independence

3.0 of 5 5051 West Creek Road, Independence, OH 44131
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Courtyard Cleveland Independence
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Courtyard Cleveland Independence
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22 reviews from our community

Traveler rating
    8
    8
    4
    2
    0
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2
3
1
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pittsburgh, Pennsylvania
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here while in town to play hockey. The hotel was very clean and the staff couldn't be more friendly. It was very convenient to the highway and there are lots of options for eating nearby. Overall very comfortable hotel and we wouldn't hesitate to stay here again.

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Richland, Washington
Top Contributor
75 reviews 75 reviews
59 hotel reviews
64 helpful votes 64 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The hotel renovated the lobby but that's about it - the rooms are poor. The bathroom is ancient - can never get the shower temperature right. The beds are too soft (worn out/cheap mattresses?). The a/c and heating unit is a cheap loud under-the-window motel style junk. It cannot keep the room cold at all - 73-74 degrees is as... More

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General M, General Manager at Courtyard Cleveland Independence, responded to this review

Dear Valued Guest, Thank you for your feedback from your most recent stay with us. I am disappointed to hear your comments; and I apologize for not meeting - your or our own- standards. We pride ourselves on a great product and great service, it seems as we were not able to meet either. We did complete our rooms renovation... More

West Palm Beach, Florida
Top Contributor
72 reviews 72 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Plenty of room in this hotel room. Excellent breakfast. Swimming pool. Great for access to highway and lots of local restaurants. Staff is very friendly and helpful. Close enough to downtown Cleveland without the headaches of noise and traffic.

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Chatham, Canada
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 9, 2014

Location was close to the interstate and close to Downtown Cleveland. The pool area was very clean and I loved being able to spend time outside on the patio, instead of being stuck inside on a beautiful day. Every staff member we encountered were very friendly. Rooms were clean.

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Orlando, Florida
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 5, 2014

My partner and I spent 8 nights at the Courtyard Marriott in Independence, Ohio in August. Because we were there for a long stay we choose a 2 room suite. The PRO's far outweighed a few minor things. The location is only about 15 minutes to downtown Cleveland. The hotel is at the end of a street, very close to... More

Was this review helpful? Yes 1
San Marino, California
Top Contributor
109 reviews 109 reviews
36 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed August 31, 2014

We were there for ten days. Loved the beds. Good maid service. I used the laundry. Convenient to restaurants for breakfasts and dinners. Located in the "armpit" of the I-480 and I-77 interchange, yet far enough away to be quiet. Easy drive to downtown Cleveland.

Was this review helpful? Yes 1
Glenview, Illinois, United States
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed August 8, 2014

Hotel is ok. They did a poor renovation. Rooms have new carpet wall paper but bathroom and shower is old. Tub fills up with water while you shower..ki d of expensive for what you get. It's an old courtyard with some new paint. Shop around you can do better for the $..

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Buffalo, New York
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 5, 2014

I left the Akron City center hotel after hearing how they had bed bugs and my friend that I was travelling with was a Marriott card holder. He called Marriott in Cleveland and booked a room in the University district. After the Hall of Fame inductions in Canton, we drove to the hotel at got there at about 1 am.... More

Was this review helpful? Yes 1
Kent, Ohio
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 3, 2014

Stayed at this Courtyard on August 2, 2014. This was the first Courtyard I've been to with the renovated rooms- and mine looked fabulous with wonderful shades of gray, a sleek design, a beautiful wall design, USB ports right by the bed, a comfortable and unique couch, dark window shades, and a well-appointed bathroom. Front-desk service on what appeared to... More

Was this review helpful? Yes 1
General M, General Manager at Courtyard Cleveland Independence, responded to this review

Dear John H, Thank you for staying with us at the Courtyard by Marriott - Cleveland Independence! I am delighted to hear that you are enjoying our new room product. We are happy you report such a great experience with us over the weekend. I apologize for the issue you've experienced with the sofa bed, that is definitely not acceptable.... More

Minneapolis
Top Contributor
100 reviews 100 reviews
97 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed August 1, 2014

This Marriott property reflects the new Courtyard feel. It has been updated and is a nice property. I've stayed here twice and I have no complaints. The workout facility is standard size for this class of property. It has a nice little grassy area in the rear of the property if you want to sit on the patio and enjoy... More

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General M, General Manager at Courtyard Cleveland Independence, responded to this review

Dear Valued Guest, We appreciate your feedback on your most recent experience with us! I am delighted to hear that you are enjoying our new updated rooms and lobby. I understand that you had trouble locating the property when traveling in. It does not sit well with me that you were not able to immediately locate us when traveling in.... More

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Additional Information about Courtyard Cleveland Independence

Address: 5051 West Creek Road, Independence, OH 44131
Location: United States > Ohio > Independence
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Cleveland Independence 3*
Number of rooms: 146
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Also Known As:
Courtyard Cleveland Independence Hotel Independence
Courtyard Independence
Independence Marriott
Independence Courtyard
Courtyard Cleveland Independence Ohio

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