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Holiday Inn Express Dayton-Huber Heights

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5610 Merily Way, Huber Heights, OH 45424
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Holiday Inn Express Dayton-Huber Heights
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107 Reviews from our TripAdvisor Community

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Philadelphia, Pennsylvania
Level Contributor
3 reviews
2 of 5 stars Reviewed October 21, 2015 via mobile

Our family stayed here recently for a weekend in October. I have a cigarette smoke allergy and called ahead of our reservation to specifically ask for a non-smoking room. I also asked for a never-been-smoking room because I can tell if it's been smoked in. I was assured by the young woman I spoke to on the phone that she... More 

Helpful?
Thank Anonjany B
Tremayne M, Guest Relations Manager at Holiday Inn Express Dayton-Huber Heights, responded to this review

Dear Valued Guest, I would first and foremost like to thank you for staying with us and I would also like to thank you for taking the time to tell us about your recent stay with us. I would like to apologize to you about the smoking room that you encountered during your stay. We stress to our guests that... More 

1 review
2 of 5 stars Reviewed October 19, 2015

Website showed 1 smoking room left and I booked it. The room was not smoking and the hotel was not advertised as a no smoking hotel but the room I got was obviously a smoking room in the not to past. The carpets down the hallways are ripped up and there is a sizable tear in the carpet just inside... More 

Helpful?
Thank Dennis T
Holiday Inn Exp... H, Guest Relations Manager at Holiday Inn Express Dayton-Huber Heights, responded to this review

Dear Valued Guest, First and foremost, I would like to thank you for staying with us here at the Holiday Inn Express in Huber Heights, OH. Please accept my apologies for any inconvenience you experienced during your recent visit at our property. Our success is measured by our guests having a pleasant stay. We strive to provide excellent service and... More 

CT
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed October 15, 2015

Nice place, friendly staff. Conveniently located right off the I70 and as I was hauling a trailer the real advantage was that there were three restaurants (and a McDonalds ) all within a two minute walk. They have a free breakfast with was alright, but they have to get rid of the "omlet" which was basically a yellow piece of... More 

Helpful?
Thank stackley
Holiday Inn Exp... H, Guest Relations Manager at Holiday Inn Express Dayton-Huber Heights, responded to this review

Dear Valued Guest, Please accept my apologies for any inconvenience you experienced during your recent visit at our property. Our success is measured by our guests having a pleasant stay. We strive to provide excellent service and accommodations at an affordable price. Thank you for taking the time to let me know where improvement is needed so that we may... More 

Redding, California
Level Contributor
131 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed September 26, 2015

Well out of town this isn't the best Holiday Inn Express we've stayed in. The staff was friendly and helpful. The problem was the room itself. It stank of disinfectants and cleaning solutions. We were informed that the room had just had a "deep cleaning" and that the smell would pass. Didn't happen. We ran the air-conditioned continuously during our... More 

Helpful?
Thank Pat w
Holiday Inn Exp... H, Guest Relations Manager at Holiday Inn Express Dayton-Huber Heights, responded to this review

Dear Valued Guest Pat W, Please accept my apologies for any inconvenience you experienced during your recent visit at our property. Our success is measured by our guests having a pleasant stay. We strive to provide excellent service and accommodations at an affordable price. Thank you for taking the time to let me know where improvement is needed so that... More 

Wheeling, Illinois
Level Contributor
66 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed September 1, 2015

Have traveled a lot the last two weeks. Stayed at a few Hamptons and Holiday inns. This was the best hotel we stayed at. Staff very friendly. Hotel has had some renovations. Had a good nights sleep. Lots of restaurants around. Buffet was very food. Only negative was the hot tub was not hot.

Helpful?
Thank MrBill923
Holiday Inn Exp... H, Guest Relations Manager at Holiday Inn Express Dayton-Huber Heights, responded to this review

Dear Valued Guest MrBill923, Thank you for the kind words regarding your stay here at the Holiday Inn Express and Suites in Huber Height, OH. We take pride in the work we do and always appreciate it immensely when a guest notices. It is always a pleasure to hear from our guests, and I have shared your comments with our... More 

Bloomington, Illinois
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 13, 2015 via mobile

Traveling across a few states and needed a place to stop part way with the family so found this in advance and read through the mixed reviews but didn't seem too bad so gave it a try - 3.5 for me but went 3 due to a few little things this place is sitting right on 4 potential. For getting... More 

Helpful?
Thank Chris S
IHGCare, Guest Relations Manager at Holiday Inn Express Dayton-Huber Heights, responded to this review

Dear Chris S, Thank you for taking the time to relay your comments regarding our property during your recent stay. I appreciate and wish to thank you for commending the staff. On the other hand, I am sorry for the inconvenience you had over the bedroom's and bathroom's condition. Rest assured that we will look into this and actions will... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed August 5, 2015 via mobile

Was planning to stay at the joint next door but they were booked. Good for us because we got the BEST service after a long day of riding in the car. Janet and Tremayne at the front desk really outdid themselves making sure we got exactly the kind of room we needed. They offered us drinks and snacks and a... More 

Helpful?
Thank Melissa H
Holiday Inn Exp... H, Guest Relations Manager at Holiday Inn Express Dayton-Huber Heights, responded to this review

Dear Valued Guest Melissa H, Thank you for the kind words regarding your stay here at the Holiday Inn Express and Suites in Huber Height, OH. We take pride in the work we do and always appreciate it immensely when a guest notices. It is always a pleasure to hear from our guests, and I have shared your comments with... More 

Madison, Wisconsin
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed August 4, 2015 via mobile

I would not stay here again. While it's close to the airport, I still found it to be not terribly clean and in bad need for an update. There's an "old" smell to it. The swimming pool did not really look appealing either. There are not a lot of great airport options, so this may be one of the better... More 

Helpful?
1 Thank Bonny W
Holiday Inn Exp... H, Guest Relations Manager at Holiday Inn Express Dayton-Huber Heights, responded to this review

Dear Valued Guest Bonny W, Please accept my apologies for any inconvenience you experienced during your recent visit at our property. Our success is measured by our guests having a pleasant stay. We strive to provide excellent service and accommodations at an affordable price. Thank you for taking the time to let me know where improvement is needed so that... More 

Greensboro, North Carolina
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 23, 2015

I am a Spire Elite Member and in all honestly you don't get treated any differently. I came back here today, was greeting with smiles and very friendly conversation from both Janet and Tremayne, who offered me a water (which is something Hilton does) and I appreciated it. Then, I get up to my room and there are two more... More 

Helpful?
Thank john2498
Holiday Inn Exp... H, Guest Relations Manager at Holiday Inn Express Dayton-Huber Heights, responded to this review

Dear Valued Guest, Thank you for the kind words regarding your stay here at the Holiday Inn Express and Suites in Huber Height, OH. We take pride in the work we do and always appreciate it immensely when a guest notices. It is always a pleasure to hear from our guests, and I have shared your comments with our staff.... More 

Illinois City, Illinois
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 22, 2015

After reviews we were a bit hesitant to stay here. I am glad we decided to take a chance and found none of the issues of non working in room coffee machines or dirty bathrooms or smelly halls. I don't know if those issues were a one time thing or not but we had no issues during our stay. We... More 

Helpful?
Thank TripAGoGo
Holiday Inn Exp... H, Guest Relations Manager at Holiday Inn Express Dayton-Huber Heights, responded to this review

Dear Valued Guest TripAGoGo, Thank you for the kind words regarding your stay here at the Holiday Inn Express and Suites in Huber Height, OH. We take pride in the work we do and always appreciate it immensely when a guest notices. It is always a pleasure to hear from our guests, and I have shared your comments with our... More 

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