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Courtyard by Marriott Toledo Airport Holland

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1435 E Mall Drive, Holland, OH 43528
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Best prices for: 1 room 1 guest
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Courtyard by Marriott Toledo Airport Holland
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Courtyard by Marriott Toledo Airport Holland
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75 Reviews from our TripAdvisor Community

Traveler rating
    15
    39
    13
    3
    5
See reviews for
27
7
4
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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Clarksburg, New Jersey
Level Contributor
97 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My son booked this hotel so we could play golf nearby. Thank goodness there was a Panera Bread in the next mall. I thought I was the only one who thinks Courtyards are overpriced and overrated. Read all of the other reviews. Besides a bed and a shower, they give you nothing. I agree with the guy who didn't want... More 

Was this review helpful? Yes
jorge g, Manager at Courtyard by Marriott Toledo Airport Holland, responded to this review

Thank you so much for taking the time to review our hotel. We strive for great customer service, and we apologize for not living up to your expectations. If you are ever in Hollland again, ask for me personally, and I will make sure your stay is nothing less than stellar! Regards, Jorge Gallardo Operation Manager More 

Colerain, United States
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Booked for a softball tournament thru a "third party" and was given a rate. The hotel informed me they do not have to honor that. I paid $60 more then quoted. They don't offer refreshments, their bristo breakfast is sub par, and they have tons of spiders. The stuck up barista who was to busy flirting then serving the Starbucks... More 

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Jamie E, Manager at Courtyard by Marriott Toledo Airport Holland, responded to this review

Thank you for taking the time to let us know about your recent stay at the Courtyard Toledo Airport Holland. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the poor customer service and billing issues. We have... More 

Indianapolis, Indiana
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stay here when I'm in Holland because the company has it arranged and I don't have to bother with the billing. Rooms are always clean. the staff is always friendly and helpful. One thing I do wonder......with a sliding glass door in the ground rooms why do the lead to a mulch-filled area? Seems like a little concrete would... More 

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Grand Blanc, Michigan
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

It’s a little pricey for the amenities that were provided. We stayed here for the Pacesetter Soccer Tournament in Sylvania over Memorial Day weekend. The hotel is located just off the expressway in a shopping center complex. Many stores within walking distance or a short car ride. Walking into the hotel foyer, the hotel has a very contemporary atmosphere. It... More 

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Lansing Michigan
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 29, 2015

The Room I checked in on 4-24-15. My room was on the third floor. In the tradition of a Courtyard the room was decorated nicely. Everything in the room was in working order. The room was clean and did not smell stale, perfumery, or cigarette odor. This is one of the few Courtyards where the bed was not comfortable. Both... More 

Was this review helpful? Yes 1
Jamie E, Manager at Courtyard by Marriott Toledo Airport Holland, responded to this review

Hello! Thank you for taking the time to let us know about your most recent stay with us. Our goal is to ensure that our guests have an enjoyable stay with us and we are happy to hear that the cleanliness of the hotel and staff service were able to meet your expectations. We apologize for the inconveniences that you... More 

Michigan
Level Contributor
192 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed April 26, 2015

My family stayed here for my son's soccer tournament. At check in they gave us a map to the field warning us of construction with a better route. That was very helpful. Our room was clean and large and the staff was patient with our excited boys. The location was great -- right off the expressway and I could walk... More 

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Jamie E, Manager at Courtyard by Marriott Toledo Airport Holland, responded to this review

Thank you for taking the time to let us know abou your recent stay with us. We appreciate the positive feedback about your stay. I am glad to hear that the map and directions were helpful to the group. I know how frustrating it can be to try to navigate an unfamiliar town with construction and closures. We hope to... More 

Chicago, Illinois
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 23, 2015

The other Courtyard could not accomadate us with a larger room, so we came upon this hotel 10 minutes away - and we were extremely fortunate to discover this hidden gem! Drea and Chris are the most attentive front desk staff members, always anticipating your next need or how they can be of assistance. I had to take the elevator... More 

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Jamie E, Manager at Courtyard by Marriott Toledo Airport Holland, responded to this review

Thank you for taking the time to write a review of your experience while staying with us. We appreciate you recognizing our wonderful associates and the dediciation to providing exceptional guest service. We will ensure to acknowledge them for their outstanding job. We hope to see you again if in the Toledo/Holland area! Safe Travels, More 

Cottonwood Heights, Utah
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 13, 2014

My daughter booked a room for the two of us for six nights at the rate of $117.00 per night. We notified the hotel prior to our stay, as our plans had changed, and our stay ended up being only four nights. The rate changed to $139.00 per night. We decided to keep the reservation thinking the room would be... More 

Was this review helpful? Yes 1
Jamie E, Manager at Courtyard by Marriott Toledo Airport Holland, responded to this review

Thank you for taking the time to let us know about your experience while staying with us. We value the feedback we receive from our guests as it allows us the opportunity to make future stays for our guests better. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 6, 2014

Though it is a bit worn and in need of update, this hotel delivers what you expect from Marriott - a clean room, comfortable bed, desk, working wifi, and a courteous and efficient staff. We picked it as a place to stop for the night during a road trip, and weren't disappointed with our choice.

Was this review helpful? Yes 1
Jamie E, Manager at Courtyard by Marriott Toledo Airport Holland, responded to this review

Thank you for taking the time to tell us about your experience with us. We value all of our guests' comments as it assists us in upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Holland. Safe Travels, Jamie... More 

michigan
Level Contributor
157 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
3 of 5 stars Reviewed November 8, 2014

I spent one night here while in the area on business. I do not care for the layout of this hotel. At check-in I was given my keys and told to drive around to the back of the hotel to enter where I would be closest to the elevator to my room area. When I got to the entrance my... More 

Was this review helpful? Yes
Jamie E, Manager at Courtyard by Marriott Toledo Airport Holland, responded to this review

I apologize that you encountered the issue with the lock system outside. I will be sure to share your comments with the appropriate team members for them to review and repair any deficiencies accordingly. We strive on providing excellent customer service and accommodations and are disappointed that we were not able to meet or exceed those goals during your stay.... More 

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