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Courtyard by Marriott Toledo Airport Holland

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1435 E Mall Drive, Holland, OH 43528
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Courtyard by Marriott Toledo Airport Holland
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Courtyard by Marriott Toledo Airport Holland
Courtyard by Marriott Toledo Airport Holland
Courtyard by Marriott Toledo Airport Holland
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71 reviews from our community

Traveler rating
    15
    37
    12
    2
    5
See reviews for
25
7
4
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lansing Michigan
Contributor
15 reviews 15 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Room I checked in on 4-24-15. My room was on the third floor. In the tradition of a Courtyard the room was decorated nicely. Everything in the room was in working order. The room was clean and did not smell stale, perfumery, or cigarette odor. This is one of the few Courtyards where the bed was not comfortable. Both... More 

Was this review helpful? Yes 1
Jamie E, Manager at Courtyard by Marriott Toledo Airport Holland, responded to this review

Hello! Thank you for taking the time to let us know about your most recent stay with us. Our goal is to ensure that our guests have an enjoyable stay with us and we are happy to hear that the cleanliness of the hotel and staff service were able to meet your expectations. We apologize for the inconveniences that you... More 

Michigan
Top Contributor
157 reviews 157 reviews
20 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My family stayed here for my son's soccer tournament. At check in they gave us a map to the field warning us of construction with a better route. That was very helpful. Our room was clean and large and the staff was patient with our excited boys. The location was great -- right off the expressway and I could walk... More 

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Jamie E, Manager at Courtyard by Marriott Toledo Airport Holland, responded to this review

Thank you for taking the time to let us know abou your recent stay with us. We appreciate the positive feedback about your stay. I am glad to hear that the map and directions were helpful to the group. I know how frustrating it can be to try to navigate an unfamiliar town with construction and closures. We hope to... More 

Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 23, 2015

The other Courtyard could not accomadate us with a larger room, so we came upon this hotel 10 minutes away - and we were extremely fortunate to discover this hidden gem! Drea and Chris are the most attentive front desk staff members, always anticipating your next need or how they can be of assistance. I had to take the elevator... More 

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Jamie E, Manager at Courtyard by Marriott Toledo Airport Holland, responded to this review

Thank you for taking the time to write a review of your experience while staying with us. We appreciate you recognizing our wonderful associates and the dediciation to providing exceptional guest service. We will ensure to acknowledge them for their outstanding job. We hope to see you again if in the Toledo/Holland area! Safe Travels, More 

Cottonwood Heights, Utah
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 13, 2014

My daughter booked a room for the two of us for six nights at the rate of $117.00 per night. We notified the hotel prior to our stay, as our plans had changed, and our stay ended up being only four nights. The rate changed to $139.00 per night. We decided to keep the reservation thinking the room would be... More 

Was this review helpful? Yes 1
Jamie E, Manager at Courtyard by Marriott Toledo Airport Holland, responded to this review

Thank you for taking the time to let us know about your experience while staying with us. We value the feedback we receive from our guests as it allows us the opportunity to make future stays for our guests better. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is... More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 6, 2014

Though it is a bit worn and in need of update, this hotel delivers what you expect from Marriott - a clean room, comfortable bed, desk, working wifi, and a courteous and efficient staff. We picked it as a place to stop for the night during a road trip, and weren't disappointed with our choice.

Was this review helpful? Yes 1
Jamie E, Manager at Courtyard by Marriott Toledo Airport Holland, responded to this review

Thank you for taking the time to tell us about your experience with us. We value all of our guests' comments as it assists us in upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Holland. Safe Travels, Jamie... More 

michigan
Top Contributor
156 reviews 156 reviews
113 hotel reviews
118 helpful votes 118 helpful votes
3 of 5 stars Reviewed November 8, 2014

I spent one night here while in the area on business. I do not care for the layout of this hotel. At check-in I was given my keys and told to drive around to the back of the hotel to enter where I would be closest to the elevator to my room area. When I got to the entrance my... More 

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Jamie E, Manager at Courtyard by Marriott Toledo Airport Holland, responded to this review

I apologize that you encountered the issue with the lock system outside. I will be sure to share your comments with the appropriate team members for them to review and repair any deficiencies accordingly. We strive on providing excellent customer service and accommodations and are disappointed that we were not able to meet or exceed those goals during your stay.... More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 1, 2014

This place is very cozy and inviting. All I want to do is complain about something, but I can't! It's so frustrating when hotels are so PERFECT!! Oh well, better luck next time! Darn place is near anything I want too! There's a grocery store and restaurants right outside! And even a Best Buy!! It really fries my gizzard! Argh!

Was this review helpful? Yes
Jamie E, Manager at Courtyard by Marriott Toledo Airport Holland, responded to this review

Thank you for taking the time to tell us about your experience with us. We value all of our guests' comments as it assists us in upholding our commitment to provide a memorable experience with exceptional service. We will be sure to recogonize all our associates for doing a wonderful job and providing our guests with that exceptional experience that... More 

Chicago
Contributor
14 reviews 14 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 29, 2014

The lobby and rooms are very nice. They have a fireplace and lounge areas with plugs and TVs. The pool is kept clean and the gym has free weights and machines. It is a good value for the price, I would stay here again because it's one of the nicer hotels in the area. Some of the hotel staff was... More 

Was this review helpful? Yes 1
Jamie E, Manager at Courtyard by Marriott Toledo Airport Holland, responded to this review

Thank you for taking the time to complete let us know about your recent experience at the Courtyard Toledo Airport Holland. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the unsatisfactory staff service and amenities. We have... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 15, 2014

We stayed with our infant Oct. 7-9th. We appreciated that the room was ready before our arrival, but it had a smoke aroma so we transferred to another room. This was one minor issue. The staff apologized and were very professional about everything. The next room they offered to transfer us in wasn't very clean either. Cleanliness was the second... More 

Was this review helpful? Yes
Jamie E, Manager at Courtyard by Marriott Toledo Airport Holland, responded to this review

Thank you for taking the time out of your day to let us know about your experiences here. Our staff does a wonderful job at taking care of our guests. I apologize again for the inconveniences that you encountered while you were here. I will utilize your comments to continue to stress upon our staff that it is our goal... More 

Cleveland, Ohio
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 14, 2014

This is a very nice hotel. Great rooms, pool, and workout facility. The lobby has a very nice warm feeling to it. Nice employees. Close to numerous restaurants and other shopping; all within a short walking distance. The only downside, is no ATM on site. If I'm ever back in the area, I will stay here again. Tip, the free... More 

Was this review helpful? Yes 1
Jamie E, Manager at Courtyard by Marriott Toledo Airport Holland, responded to this review

Thank you for the kind words regarding your stay with us. I will pass them along to our staff. Our location does provide easy access to the highway, restaurants and shopping. While we do not have an ATM on site, there are a few in the area; I will make sure that the front desk is aware of the locations... More 

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27 photos of this hotel

Management photos: Courtesy of the property manager

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