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Courtyard by Marriott Toledo Airport Holland

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1435 E Mall Drive, Holland, OH 43528
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1 room 1 adult
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Courtyard by Marriott Toledo Airport Holland
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91 Reviews from our TripAdvisor Community

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Cabot, Pennsylvania
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

I was just told that I couldn't eat in their so called Bistro and any food I ordered would have to be take out! Why??? There is a reception going on...ok forget my order I will go somewhere else. I specifically stay at hotels where I can get something to eat in the evening. Maybe one shouldn't stay here. By... More 

Helpful?
Thank Carol C
Jamie E, Manager at Courtyard by Marriott Toledo Airport Holland, responded to this review

I apologize for the unacceptable service that you encountered in the Bistro during your stay. Our goal is to provide top notch service to all guests and it certainly is not acceptable to limit services in the dining area at any time. I will speak to the staff directly to ensure that this was an isolated incident. We welcome our... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We flew into Detroit to visit family in the Toledo area over Thanksgiving and stayed at this hotel during our visit. The hotel was very clean, very quiet and decorated tastefully for Thanksgiving when we arrived and then redecorated for Christmas the next day. Friendly staff and great location with a Bob Evens (open 24/7) across the parking lot and... More 

Helpful?
Thank LeslieQHoffman
Jamie E, Manager at Courtyard by Marriott Toledo Airport Holland, responded to this review

Thank you for taking the time to let us know about your stay with us. We appreciate the kind words about the staff and hotel. I do apologize for the TVs on the treadmills and will have our maintence department check them out to ensure that the connections are secure and in working order. We hope to see you again... More 

Lakewood, Ohio
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed December 10, 2015

I had left the Hawthorne suites because it was so dirty. Nice to come to a place your skin doesn't crawl. Very nice and helpful staff. Nice comfortable room. I know it has an indoor pool and spa, but I have not yet been there.

Helpful?
Thank bengalwin
Denali National Park and Preserve, Alaska
Level Contributor
246 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
4 of 5 stars Reviewed November 13, 2015 via mobile

If you are familiar with Courtyards, nothing will surprise you. Super-clean rooms. Comfortable beds. Workout room was small but sufficient. My only real complaint was getting directions from staff on the phone. I do not have a phone with GPS, and decided last-minute to rent a car vs. just taking hotel shuttle. When I called for directions, I was essentially... More 

Helpful?
Thank kevin_from_AKandCO
Lower Michigan
Level Contributor
458 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 224 helpful votes
5 of 5 stars Reviewed November 8, 2015

We stayed here one night for a wedding. Staff was super friendly. We had one slight problem and the manager fixed it promptly and made it right. They also sent me an email to apologize for the issue. It was quite refreshing to see a large company make fix an issue without having to fight for it.

Helpful?
Thank MissMyDog
Jamie E, Manager at Courtyard by Marriott Toledo Airport Holland, responded to this review

Thank you for your kind words and review. I appreciate you giving us the opportunity to make it right before you departed. Our guests are valuable to our success and any feedback good or bad is much appreciated. We look forward to seeing you again if your travels bring you back to the area. Safe Travels, Jamie More 

Eaton, Ohio
Level Contributor
89 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed November 6, 2015

Arrived in Toledo around 9pm and just needed a room for the night before class. The other motels in the area did not look very appealing. This one had neat grounds. The inside had a nice little bistro that was pretty pricey. The lady at the tiny sign in desk was very nice and friendly. The room rate was very... More 

Helpful?
Thank travel4CEU
Jamie E, Manager at Courtyard by Marriott Toledo Airport Holland, responded to this review

Thank you for your review of our property during your stay. I apologize for the hairs in the bathroom and will be sure to follow up with the housekeeping staff to ensure that this was an isolated incident. We appreciate you letting us know where we can improve our services and product. We hope to see you again if your... More 

1 review
1 of 5 stars Reviewed October 27, 2015

Dirty room. Musty smell. Housekeeping did not clean my room two days in a row which was probably the most outrageous part of the stay. Internet was slow. Front desk service was not accommodating when I informed them of my room not having been cleaned and did not offer any incentives. Keep in mind, I am a Lifetime Platinum member... More 

Helpful?
Thank john c
Jamie E, Manager at Courtyard by Marriott Toledo Airport Holland, responded to this review

Thank you for letting us know about your stay. I apologize that housekeeping missed cleaning your room. I will certainly look into the circumstances behind the incident to ensure that it does not happen again. We appreciate your business and your loyalty to Marriott and understand the dissapointment you have in our property and staff. If you would like to... More 

Toronto, Canada
Level Contributor
104 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed October 3, 2015 via mobile

This what you would expect from a small lodge. Friendly staff, quick check in, clean and odorless room. Nice place to stay and to come back when need. Wifi working fine and fast. Microwave and small fridge in the rooms. Everything you need is here.

Helpful?
Thank andremoysescardoso
Alexandria
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 29, 2015

We have stayed at this Marriott several times before, but the recent renovations made this weekend's stay even more pleasant. We especially appreciated the friendliness of the staff. The location is very convenient - close to the Toledo airport and many restaurants and shopping.

Helpful?
Thank sandyeiz
Okotoks, Canada
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed September 19, 2015

I have stayed here twice now while on two separate week long business trips to the area. A pleasant hotel with a convenient and reasonably priced Bistro in the lobby. There are many restaurants in the immediate area. The rooms are a reasonable size and come with basic hot beverage capability and a fridge. Nothing too fancy. I did not... More 

Helpful?
Thank RussAtkinson
Questions? Get answers from hotel staff and past guests. Ask a question

27 photos of this hotel

Management photos: Courtesy of the property manager

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