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Hampton Inn Suites Columbus Hilliard

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3950 Lyman Drive, Hilliard, OH 43026
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1 room 1 guest
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Hampton Inn Suites Columbus Hilliard
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173 Reviews from our TripAdvisor Community

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Traveler rating
    62
    51
    29
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    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (173)
  • Mar-May only
    (58)
  • Jun-Aug only
    (64)
  • Sep-Nov only
    (30)
  • Dec-Feb only
    (21)
All months
Level Contributor
47 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I was leary of staying g here because of some of the pictures I saw posted. I saw no issues and was pleasantly surprised how clean it was. The bed was so soft I fell right asleep. I always like the breakfasts at yhe Hampton and this was no exception. Close to a lot of good places to eat and... More 

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Seattle, Washington
1 review
1 of 5 stars Reviewed 5 days ago NEW

I've stayed at other Hampton Inns and enjoyed them very much. The Hampton Inn Suites in Hilliard, OH, however, left quite a bit to be desired. The night I checked in, I had gotten up at 5:45 that morning and had been flying all day, so was exhausted. My brother and I were going to share a double queen room,... More 

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cctravelerlalalala, General Manager at Hampton Inn Suites Columbus Hilliard, responded to this review

I appreciate your review on a recent stay at our hotel. I sincerely apologize for all of the mishaps that occurred along the way. It is my understanding that my Assistant General Manager contacted you directly on Wednesday. Although there were different answers from several different desk agents, in the end I wanted to reassure you that we take these... More 

Dayton, Ohio
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Standard Hampton Inn however the entire facade of the building is lit by high intensity lights meant to showcase the building from the highway nearby. No way to close the curtains so the effect was like sleeping with a theater spotlight on your face.

Review collected in partnership with Hampton

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cctravelerlalalala, General Manager at Hampton Inn Suites Columbus Hilliard, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest room drapes. There are actually blackout curtains behind the sheers which help eliminate the outside lights at night. We hope you will consider staying with us in the... More 

Houston, Texas
Level Contributor
59 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed 1 week ago

Pros: Easy access to/from freeway. Nice outward appearance. Front desk staff very friendly. Cons: • Toilet not working properly. After every flush you had to lift tank cover to prevent continuous water running. • A/C unit did not cool properly. • Mildew in bathtub. Management obviously needs to stress the importance of maintenance and cleanliness of rooms. I would choose... More 

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cctravelerlalalala, General Manager at Hampton Inn Suites Columbus Hilliard, responded to this review

Thank you for taking the time to write this review. It is through the customers eyes and feedback that we are able to improve on future stays for yourself and other guests. We will take all of these comments under consideration as we continually improve our hotel. I hope that if your travels bring you back to Columbus, you will... More 

Huntington Beach, California
Level Contributor
320 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel has a good location near a freeway. The hotel is very clean and quiet. The beds and shower are good. The staff is friendly. The breakfast is good. I would stay here again. Hampton Inns are reliably very good.

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Middletown, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Hampton Inn's have been my preferred Choice when traveling. This Hotel a more than one issue that needs to be addressed. 1- Exercise Equipment (elliptical) not working 2- If you stay ask for a room on the backside of Hotel, because a bright flood light comes on in the front of the hotel which lights up the room and there... More 

Review collected in partnership with Hampton

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cctravelerlalalala, General Manager at Hampton Inn Suites Columbus Hilliard, responded to this review

Thank you for taking the time to write a review regarding your recent stay at our property. I was not made aware of the elliptical machine not working properly. Thank you for bringing this to my attention. As for the drapes, our new design can be a little confusing. The drapes inside the room are decorative panels only and do... More 

Pittsburgh
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

They appear to be renovating, as the carpeting in the hall looked and smelled new. Our room was clean and pleasant. Although we didn't use them, we were pleased to see that there was a refrigerator and microwave in the room. Oddly, the floor shook easily when we walked on it, and we clearly heard all movements of people in... More 

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cctravelerlalalala, General Manager at Hampton Inn Suites Columbus Hilliard, responded to this review

Thank you for completing a review about you most recent stay with our hotel. We truly appreciate all of our guests. All comments and concerns are welcome because through the guests eyes, we get a different perspective on our property and ways to improve on future guest experiences. More 

MACOMB
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Moldy Bathrooms! Was there with softball team and more then half of the team had mold in the bathroom. Breakfast was horrible with old stale breads, muffins, bagels. Hot foot was over microwaved and terrible. No dresser in the room had to live 4 days out of suitcase and with 4 hangers in closet made it difficult. Made complaints at... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Saint Johns, Michigan
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I added some photos but forgot to leave review this hotel has mold mostly above ceiling tiles that someone left out please see photos, falling exit signs, mold on ceiling tiles in hallways, in pool the ac power disconnect wires exposed and hanging, front desk staff rarely seen and the breakfast in morning all warm stuff never out pretty much... More 

Was this review helpful? Yes 1
Columbus, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

When you are looking for a great place to share with your mate or that special person book your room at the Hampton. You will receive fast and friendly service. The free breakfast offer will provide additional comfort.

Review collected in partnership with Hampton

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