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All 5 Hilliard hotels

Hampton Inn Suites Columbus Hilliard

2.5 of 5 Hotel   |   3950 Lyman Drive, Hilliard, OH 43026
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69%
Ranked #2 of 5 hotels in Hilliard
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Richard G onalaska, United States
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118 people have reviewed this hotel

Traveler rating
    44
    37
    20
    12
    5
See reviews for
29
26
13
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Italian first
  • Any
English first
onalaska, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Excellent value, comfortable and quiet and conveniently located in west suburban Columbus, Ohio, this hotel is premier Hampton, convenient to the interstate, but still very quiet. It has all of the amenities you would expect from Hampton, all expertly executed. I highly recommend a stay for business or pleasure.

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Scottsburg, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Everything would have been fine but they changed from carpet in the hallways (at least on the first floor) to tile and then chose to wash this tile at 9 AM when I attempted to walk down and get coffee before leaving. No sign just wet floor. Poor guest concern for safety it seemed to me and the desk clerk... More

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Hilliard, United States
1 review
4 of 5 stars Reviewed 1 week ago

The room was very clean and the staff was very friendly and helpful. I always love their complimentary breakfast. The breakfast area serves as a good meeting place in the evening to play games, The location of this hotel is great for any place you want to visit in the Columbus area.

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Summerfield FL, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Excellent in all areas. It was a wonderful breakfast, clean and lots of variety, good selection of fresh fruit. Good location. The staff were all very helpful . Located just off I-270, convenient to the University, downtown, airport, shopping centers and friends.The breakfast room was nicely decorated, the food was arranged in very convenient and attractive locations. It was all... More

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Aliso Viejo, California
1 review
1 of 5 stars Reviewed July 25, 2014

Room 322 floor falling apart tiles popping up and cutting your feet. AC not working properly, bathroom had mold in it. The toilet did not work the connecting rod was broken had to open the tank lid to flush it. internet was hit and miss. Best part about this Hampton inn, I was only stuck there for one night and... More

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Amanda S, General Manager at Hampton Inn Suites Columbus Hilliard, responded to this review

Thank you for your review. We are glad you chose our hotel during your stay here and we are very sorry that you ran into problems during your stay. We are remodeling our rooms this fall to fix the condition issues and have addressed the other issues with our housekeepers. We hope the next time you are in the area... More

Chicago, Illinois
1 review
2 of 5 stars Reviewed July 23, 2014

This place was nice, but they only have ONE crib for its HUNDRED rooms! And it does not matter if you request it on your reservation, as they use a first-come, first-serve policy. My young daughter slept on the FLOOR, as I was given no other safe or comfortable solution. I was not really given a sincere apology either. Bring... More

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Amanda S, General Manager at Hampton Inn Suites Columbus Hilliard, responded to this review

I sincerely apologize for the unfortunate experience you had during your stay. Your comments will help us to improve our policies and better serve our guests in the future. We hope you will consider staying with us if you return to Columbus. Thank you, Amanda Sparks General Manager More

Bloomington, Indiana
Contributor
19 reviews 19 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 22, 2014

Stayed one night in King Suite. It showed a little bit of wear, but overall was comfortable and clean. Staff was efficient and courteous. Breakfast room was too warm... maybe A/C issues when we were there (1 night). Easy access. Good value.

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Canton, United States
1 review
4 of 5 stars Reviewed July 21, 2014

Great Hotel in Columbus. Good location and close to the interstate for easy access. As always the staff was friendly and very accommodating to our group. There were a lot of changes and all of them were handle efficiently. I would definately recommend this hotel in the future.

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1 review
2 of 5 stars Reviewed July 20, 2014

If you're looking for the "Hampton" experience, don't choose this location. Upkeep of rooms and quality of stay are not what Hampton generally provides. Air conditioner unit and bathtub in room was in need of repair. Pillows were not fresh nor did they offer different firmness. Overall, disappointed in my Hampton experience!

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Amanda S, General Manager at Hampton Inn Suites Columbus Hilliard, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We’re very sorry that your experience at our property wasn’t up to our usual high standards and we apologize for all the inconvenience you experienced. We will take your comments under consideration as we have scheduled our rooms to be remodeled this fall.... More

New Cumberland, PA, United States
1 review
4 of 5 stars Reviewed July 16, 2014

typical Hampton, great service and nice lobby for visiting. This Hampton is constructed with wood framing and noises from the floor above transfer into occupied room. This was annoying during my stay since the floor above contained several teenagers for a sporting event.

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Additional Information about Hampton Inn Suites Columbus Hilliard

Address: 3950 Lyman Drive, Hilliard, OH 43026
Phone Number:
Location: United States > Ohio > Hilliard
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Suites Columbus Hilliard 2.5*
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Also Known As:
Hampton Inn Suites Columbus Hilliard Hotel Hilliard
Hampton Inn Hilliard
Hilliard Hampton Inn
Hampton Inn Suites Columbus Hilliard Ohio

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
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Hotel Class
Number of rooms
100

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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