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Comfort Suites

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3831 Park Mill Run Dr., Hilliard, OH 43026
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76 reviews from our community

Traveler rating
    22
    24
    21
    7
    2
See reviews for
26
16
3
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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    (76)
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    (23)
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    (14)
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    (19)
All months
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Room was clean but the toilet seat was broken and the coffee pot didn't work. Didn't find that out till Sunday morning. Overall not a bad place.Easy access to the interstate. The person at the front desk was very friendly and helpful

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TMIHospitality, Manager at Comfort Suites, responded to this review

Dear Mounty15, Thank you for reviewing your recent stay at the Comfort Suites Columbus Hilliard. I'm pleased to hear you had a comfortable stay and found our front desk staff to be friendly and helpful. I do apologize for the maintenance issues you experienced and will be sure to discuss them with my team right away to ensure they are... More 

Brownsburg, Indiana
Top Contributor
57 reviews 57 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a wonderful hotel with caring staff and management. The hotel is very clean and the staff is very helpful. I will stay there again when in the area!! there ia a strip mall and restaurant within walking distance. You don't even have to move your car.

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Columbus
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

room is fairly clean, carpet needs attention. room is comfortable and spacious for an overnight or weekend stay. Nice breakfast at no additional charge. nice pool and hot tub area to relax and odor of chlorine is not overwhelming. Staff is very pleasant and accommodating. We were a little late at breakfast but they were not rushing us to get... More 

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TMIHospitality, Manager at Comfort Suites, responded to this review

Dear Cmdc12, Thank you for your review of the Comfort Suites Columbus Hilliard. I'm pleased you enjoyed our staff, pool area and complimentary breakfast. I'm also glad you found your room to be comfortable and spacious. I hope that if you find yourself back in the area, we will have the opportunity to host you again. Sincerely, Tyrone M. General... More 

Lima, Ohio
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Upon arriving, we were greeted with sincere enthusiasm by Jarred who checked us in. His friendliness, efficiency, and personality were everything a front desk clerk should be. He suggested a within walking distance restaurant that was delicious and affordable. Upon checking out, Jarred was again on duty and exhibited the same behavior as the day before. When that happens two... More 

Was this review helpful? Yes 1
Wiehle, VA
Top Contributor
262 reviews 262 reviews
28 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From beginning to end, there were no problems here. Parking after 10 PM on a Friday night was a challenge, but not a hassle. Hot tub and pool open late -11 PM and opens early at 6 AM. There was no objectionable chlorine smell for me, but a couple who joined me in the tub did have some problems with... More 

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Fredericksburg, Texas
Top Contributor
151 reviews 151 reviews
14 hotel reviews
168 helpful votes 168 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is what has become standard for the hotel industry. Comfortable, safe, quiet. Breakfast was the usual microwave eggs. My wife did love the strawberry waffles. Just don't stay there when there is a golf outing unless you are one of the golfers.

Was this review helpful? Yes 1
West Hartford, Connecticut
Top Contributor
68 reviews 68 reviews
30 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed April 19, 2015

One has to plan well when driving the 3000 miles across the Country with the family dogs. 2000 + miles behind us, 550 that day, we arrived in Hilliard Ohio. Comfort Suites was a great stop. With a new feel, clean, comfortable, and convenient with very pleasant staff plus a Good dog walking area around the hotel and very good... More 

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Malta, New York
Top Contributor
66 reviews 66 reviews
19 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed April 11, 2015

Location works for us. This hotel is consistently clean and well-managed. Will admit that you can tell many thousands of golf/football fans have squeezed themselves four-to-a-room and tried to walk off with the alarm clocks and pillows. But the attentive staff and building's amenities make up for a few rough edges. Lots of room. Wonderful beds, linens, towels. A pile... More 

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little rock, arkansas
Top Contributor
74 reviews 74 reviews
39 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed March 9, 2015

We were here for 4 nights and enjoyed it. The staff was very helpful and handled our minor issues with great success. The breakfast was great, beds were comfy, and the wifi worked well. We are in Columbus often and look forward to a future visit.

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Dallas, Texas
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 27, 2015

I stayed here on a family trip with my husband and two young sons, ages 5 and 22 months. We had not stayed at a comfort suites before this trip. My husband got a good deal from hotwire so we decided to give it a try. Upon arrival, the front desk clerk let me change the room from a king... More 

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