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Comfort Suites

2.5 of 5 3831 Park Mill Run Dr., Hilliard, OH 43026
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64 reviews from our community

Traveler rating
    16
    20
    19
    7
    2
See reviews for
22
11
3
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wilmore, Kentucky
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 14, 2014

I stayed in this hotel while on vacation with my family, I stayed here because I saw that the hotel offered a room with two beds and a pullout couch for a reasonable price. When I got there, I checked in very quickly, with the clerk being extremely helpful. The room itself was large and clean, and during the night,... More 

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 20, 2014

Very large, quiet room on 1st floor, comfortable king-size bed, wonderfully warm pool, a well above average breakfast, & great staff made for an exceptionally enjoyable stay. I wish we could have stayed more than one night! Adam (front desk) was very nice & accommodated our request for a late checkout. Amanda kept the breakfast well stocked & was very... More 

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Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 2, 2014

I recently stayed at thIs property and was very impressed. Sparkling clean, quality bed linens, soft heavenly bed mattress. Super absorbent towels in the bathroom and everything was absolutely immaculate! And it was quiet. t's clear the management cares abut giving the customer a quality product. Great front desk staff as well, and a hot breakfast. I'll be staying here... More 

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Atlanta, Georgia
Senior Contributor
34 reviews 34 reviews
30 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed August 27, 2014

This hotel is probably the worst Comfort Suites we have stayed so far. Look at the picture – the entrance is very narrow with a manual door. Very difficult to enter, especially if you pull a suitcase or a Bellman Luggage Cart. All hotels should have wide, automatic doors. When you enter, you feel like walking into the indoor pool... More 

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TMIHospitality, Manager at Comfort Suites, responded to this review

Dear Normanjp, Thank you for taking the time to review your stay at the Comfort Suites Columbus Hilliard. I'm glad that you enjoyed our friendly staff, clean rooms and complimentary breakfast. Please accept my apologies that the design of our lobby was not to your liking. We appreciate your feedback and hope that you will allow us a chance to... More 

Travelers are raving about these Hilliard hotels

Lilburn, Georgia
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 28, 2014

My family and I stayed here for one night to have access to sites around Columbus. The room was clean, which is of the greatest importance to my wife and I. Breakfast was decent, and I especially appreciated that the coffee was hot in the evening and that fresh fruit was available in the evening even though it was not... More 

Was this review helpful? Yes 1
TMIHospitality, Manager at Comfort Suites, responded to this review

Dear Matt F, Thank you for reviewing your stay at the Comfort Suites Columbus Hilliard. I'm glad to hear you found your room to be clean and enjoyed our coffee and fruit in the lobby. Please accept my apologies for the condition of the pool and for not having sheets for the sofabed in your room. I will followup on... More 

Hendersonville, North Carolina
Contributor
13 reviews 13 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 18, 2014

On a recent business trip to Columbus, Ohio, we stayed at this hotel. The staff went out of their way to accommodate us. We had driven through the night and arrived around midday. The lady on the front desk, along with her manager, found us a room immediately, since they knew we needed to rest. The room was clean and... More 

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Aiken, South Carolina
Senior Contributor
42 reviews 42 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 23, 2014

Visiting relatives in the area. The hotel has clean and spacious bedrooms with a courteous staff. It is conveniently located with access to a number of restaurants and local businesses. Would stay again if we are back this way.

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Columbus, Ohio
1 review
2 of 5 stars Reviewed June 11, 2014

We booked this Comfort Suites using Priceline as I often do for both business and travel. My 16 year old son was traveling with us on a short vacation trip to visit my daughter out east. Upon check in, I asked if I could have a room with 2 double beds. The person at the reservation desk stated that they... More 

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TMIHospitality, Manager at Comfort Suites, responded to this review

Dear Russ2706, Thank you for reviewing your stay at the Comfort Suites Columbus Hilliard. Please accept my sincere apologies for the experience you had at our hotel. What you described is not normal and I can assure you I have discussed with my front desk staff so situations like yours don't happen again in the future. I hope you will... More 

Greenville, Ohio, United States
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 28, 2014

We stayed here while visiting family and found this hotel to be very clean and welcoming. We had a great bed and the rooms were furnished nicely. The bathroom was large and clean. We would stay again gladly.

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Spring Hill, United States
Top Contributor
88 reviews 88 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed May 10, 2014

Love the choice of hard or soft pillows! Had a great night sleep. Very quiet room. Very convenient location, right off the freeway, but you can't hear the noise. Friendly clerk to check us in and out. Lots of good choices for breakfast. Had the cinnamon waffle. Very tasty!

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Additional Information about Comfort Suites

Address: 3831 Park Mill Run Dr., Hilliard, OH 43026
Phone Number:
Location: United States > Ohio > Hilliard
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Comfort Hotel Hilliard
Comfort Suites Hilliard, Ohio
Hilliard Comfort Suites

14 photos of this hotel

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Pool/beach area (2)
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