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Homewood Suites by Hilton Columbus Hilliard

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3841 Park Mill Run Drive, Hilliard, OH 43026
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Homewood Suites by Hilton Columbus Hilliard
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Homewood Suites by Hilton Columbus Hilliard
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204 Reviews from our TripAdvisor Community

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Traveler rating
    101
    57
    27
    10
    9
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95
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57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
  • All months
    (204)
  • Mar-May only
    (54)
  • Jun-Aug only
    (65)
  • Sep-Nov only
    (43)
  • Dec-Feb only
    (42)
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Daytona Beach, Florida
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We recently stayed at this hotel for 4 nights while visiting family in the Columbus area. The hotel was exceptionally clean. Staff were friendly and very helpful. Location is excellent, near restaurants and interstates. Breakfast and afternoon snacks were delightful. And they have the best coffee!

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Winchester, United States
5 of 5 stars Reviewed 4 days ago NEW

Even though the hotel was going through some renovations during our stay, the work did not hurt our use of the building. It was clean and friendly. We were part of several from our family who were in town for a family reunion. It was nice to have a place to congregate for those of us from out of town.

Review collected in partnership with Homewood Suites by Hilton

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Charleston, West Virginia
Level Contributor
44 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This is a tough review for me to write as I stayed here for a month and the staff was nothing but like my family. They treated me right and were very accommodating to any needs I had. I would really rate this a 2.5 star had it not be for the staff. Let's start with the good. Besides the... More 

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TMIHospitality, Manager at Homewood Suites by Hilton Columbus Hilliard, responded to this review

Dear Adam D, Thank you for your review of the Homewood Suites Columbus Hilliard. I'm so pleased to hear that our staff was a big part in making your stay better. I'm also glad that you noticed our attention to cleanliness around the hotel. Our staff will be delighted to know that their hard work is being noticed. I'm sincerely... More 

Sunman, Indiana
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Room are very Nice and very clean as one would expect for he cost of this Motel. I am in the 2th story over looking the pool, after about 8 AM, the noise from the pool was evident. If you are up by then, not an issue.

Review collected in partnership with Homewood Suites by Hilton

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Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

We were very disappointed with our 1 bedroom suite. It was a non-smoking suite on a mixed smoking floor, so it wreaked of cigarettes. The tile in the bathroom was falling off the walls. And the housekeeping staff went so far as to flip over a cushion on a lounge chair to hide the deteriorating fabric. Not what you'd expect... More 

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TMIHospitality, Manager at Homewood Suites by Hilton Columbus Hilliard, responded to this review

Dear David C, Thank you for taking the time to write a review about your recent stay with us. We sincerely appreciate your feedback and apologize for the condition of your guest suite. We are scheduled for an upcoming renovation, later this year, which should address all of your concerns. We hope you will consider staying with us again in... More 

Anderson IN
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Make it very clear that you want non-smoking otherwise you will feel and smell like a smoker when you leave. Evidently this hotel only offers pet friendly rooms and no pet free rooms. Housekeeping was more than helpful and nice. It was adequate at most.

Review collected in partnership with Homewood Suites by Hilton

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TMIHospitality, Manager at Homewood Suites by Hilton Columbus Hilliard, responded to this review

Dear BuckeyeTraveler2010, Thank you for reviewing the Homewood Suites Columbus Hilliard. I apologize that you found our hotel to be less than satisfactory. We are excited for our upcoming renovation that I'm confident will correct the issues you experienced. I hope that we will have another chance to host you during your next trip to the area. Sincerely, Jeffrey M.... More 

Bradenton, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Housekeeping services were somewhat uneven given the price paid for a room at this hotel. Complimentary breakfast service was poor at best. Room did not have sufficient electrical outlets to service todays requirements for mobile devices.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
TMIHospitality, Manager at Homewood Suites by Hilton Columbus Hilliard, responded to this review

Dear Allan K, Thank you for reviewing your stay at the Homewood Suites Columbus Hilliard. I'm very sorry to hear of the problems you experienced. We strive to impress our guests, but it is clear we came up short. Your comments have been shared with my team to ensure that any deficiencies are corrected. Please allow us another chance to... More 

Albany, New York
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Room was clean and comfortable. Shower drain ran a little slow. An evening reception offered complimentary beer brats and ridiculously cheap wine. Breakfast was great. they served a Quiche with potatoes, cheese and diced ham, along with some peppered bacon. Definitely a step up from Hampton Inn and worth the extra few bucks

Was this review helpful? Yes 1
Harrisburg, Pennsylvania
Level Contributor
6 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

Furniture was very worn. The hotel was clean. The staff were exceptionally friendly. The food was mediocre. I had a non smoking room but I could occasionally smell cigarette smoke and I am not sure where it was coming from.

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TMIHospitality, Manager at Homewood Suites by Hilton Columbus Hilliard, responded to this review

Dear Gina103, Thank you for your review of the Homewood Suites Columbus Hilliard. I'm pleased you enjoyed our cleanliness and our friendly staff. Please accept my apologies that our food did not meet your expectations. Your comments will be shared with my staff to ensure this was an isolated incident. I hope that we will have another chance to host... More 

Raleigh, North Carolina
Level Contributor
507 reviews
128 hotel reviews
common_n_hotel_reviews_1bd8 192 helpful votes
4 of 5 stars Reviewed June 29, 2015

Stayed for four nights earlier this month. Property is showing some age in the furniture, and especially the carpeting in the rooms. I left a list of several things that needed fixed in the room before renting it again. They also had to repair the dishwasher while I was there because that wasn't working either. Location is great, and easy... More 

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