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Homewood Suites by Hilton Columbus Hilliard

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3841 Park Mill Run Drive, Hilliard, OH 43026
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Homewood Suites by Hilton Columbus Hilliard
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Homewood Suites by Hilton Columbus Hilliard
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185 reviews from our community

Traveler rating
    95
    51
    21
    9
    9
See reviews for
90
20
6
50
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

If I'm back in the Columbus, OH area for business or pleasure, I will stay here again. Top notch staff, clean and comfortable. The front desk personnel went beyond to help me with a personal issue, which they easily could have ignored. All of my desirable foods were available for breakfast.

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Appleton, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We try to stay at Homewood Suites when we travel and this one was right near the top. Everything was clean and in order, great staff, pretty good food. There was some minor wear on one piece of furniture, but that was all. Great place overall.

Review collected in partnership with Homewood Suites by Hilton

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Centerville, United States
1 review
5 of 5 stars Reviewed 1 week ago

Was great for us and our 11 year old grandson to relax during spring break and visit attractions in Columbus such as COSCI Museum. Loved the pool and Hot Tub. Everything was clean and staff was very welcoming.

Review collected in partnership with Homewood Suites by Hilton

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Akron, United States
1 review
3 of 5 stars Reviewed 1 week ago

Overall it was adequate. Most of the staff was excellent, but it seemed like some staff used the lobby as their break room. Don't bother getting the fireplace room, it's on a 15 minute timer. I would seek coupons or some way to get a lower price for what we paid, in the future.

Review collected in partnership with Homewood Suites by Hilton

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TMIHospitality, Manager at Homewood Suites by Hilton Columbus Hilliard, responded to this review

Dear Kevin D, Thank you for your review of the Homewood Suites Columbus Hilliard. I'm glad to hear that you found our staff to be excellent. However, I do apologize that your entire visit wasn't exceptional. I have shared your comments with my staff to ensure that this behavior is corrected moving forward. I hope that we will have another... More 

westlake, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The room was very nice. It was a two bed/bath suite but the pull-out couch bed was very uncomfortable. It was Ok for kids, but not for adults. The breakfast was good and the managers special food at night was also good. Overall, it is a good place for a family to stay. The indoor pool is very nice as... More 

Review collected in partnership with Homewood Suites by Hilton

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Kenova, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Very clean, very nice suite for a family. We had 3 adults and 3 kids in a 2 Bedroom suite. The suite was equipped with full kitchen, including fridge, dishwasher, garbage disposal. The living room had a nice fireplace as well. Overall value was excellent.

Review collected in partnership with Homewood Suites by Hilton

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elizabethtown, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Hotel was convienently located to access downtown without the hassels of being downtown. The room was clean and excellent service provided by the hotel staff. The morning breakfast offered variety; however, didnot get the opportunity to enjoy the managers reception.

Review collected in partnership with Homewood Suites by Hilton

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Columbus/Hilliard, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

I had to stay over my birthday. The staff ensured my birthday was special. They went above and beyond - all for the sake of human connection and relationship. Their superior customer service and interpersonal communication skills will have me continually booking at their hotel and recommending it to my friends and colleagues.

Review collected in partnership with Homewood Suites by Hilton

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OFallon, United States
1 review
5 of 5 stars Reviewed March 23, 2015

Whenever I travel, I can usually remember something that wasn't quite right, or something that could have at lease used a little improvement. Not this time. I was truly impressed with every aspect of my stay at Homewood Suites on Park Mill Run Dr. in Hilliard, OH and I would not hesitate to stay there again or to recommend it... More 

Review collected in partnership with Homewood Suites by Hilton

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 20, 2015

Disgusting establishment. Room was full of bugs,stains,dirt,odor,and run down furniture. My husband found hair in his soup and the evening kitchen host laughed. She had the hospitality of a dead log.General Manager is a joke and has no customer service skills. Encountered him talking about another gueat who was having similiar issues. Male prostitute was soliciting and couple old men... More 

Was this review helpful? Yes 1
TMIHospitality, Manager at Homewood Suites by Hilton Columbus Hilliard, responded to this review

Dear Betty N, Thank you for your comments regarding our hotel. Unfortunately, it sounds like you had a bad experience. However, what you described does not sound like our hotel and we were never made aware of any of these problems from any of our guests. We would truly like to look into these concerns more in depth. Can you... More 

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