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Americas Best Value Inn

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1266 Hebron Road, Heath, OH 43056
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1 room 1 guest
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Americas Best Value Inn
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27 Reviews from our TripAdvisor Community

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    6
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    8
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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    (12)
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1 review
1 of 5 stars Reviewed 4 weeks ago

Phone wasn't hooked up, so couldn't call the office to complain about the shower that wasn't working. They never got that fixed so didn't take a shower plus it would have taken a good 30 minites to fill the tub.

Was this review helpful? Yes
Brock R, Manager at Americas Best Value Inn, responded to this review

Thank you for your response, I do apologize that you were dissatisfied with your stay and I will make sure that the issues are taken care of. I would also like to say that we are undergoing renovations on both the outside and inside of every room in the hotel that will be finished very shortly. We will be adding... More 

Newark, Ohio
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 5, 2015 via mobile

I traval a lot! I don't mind old hotels / motels, I don't mind out dated furniture or appliances I don't mind wore out floors or carpets especially if it's cheap! I DO MIND DIRTY! This hotel is disgustingly dirty. Mold in the toilet, something that looked slimy all over the back of the bathtub, soap scum and grime on... More 

Was this review helpful? Yes
Brock R, Manager at Americas Best Value Inn, responded to this review

Thank you for taking the time to give us feedback on our hotel. I would like to say that we are under new management and I will be sure to address this with my staff. We will make sure that we get these issues taken care of. I do apologize for your previous stay and if you are in the... More 

Travelers are raving about these Heath hotels

Alexandria, Virginia
Level Contributor
375 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
4 of 5 stars Reviewed May 19, 2015

Despite of calling ahead for a late check-in (after 10 p.m.), we discovered that our room was not available due to some "maintenance" issues. It was particularly busy weekend for lodging due to area college graduations and events in Columbus, so I knew it would be an issue if I didn't have a room for the night. The night manager... More 

Was this review helpful? Yes
Brock R, Manager at Americas Best Value Inn, responded to this review

Thank you so much for your kind review. We will always try to go above and beyond to make sure our guests are satisfied. I would also like to add that we have done a complete renovation to both the inside and outside of the buildings so if you are ever in the area again we hope to see. Thanks... More 

1 review
1 of 5 stars Reviewed May 15, 2015

Approaching the hotel from the outside it seemed like a nice place. After check-in and driving to our room we noticed that it appeared that local people live at the hotel. Like a rooming house of sort.... Once inside the hotel room - it smelled of smoke - the rug had several nasty dirt spots on it and anything that... More 

Was this review helpful? Yes
Tina B, Front Office Manager at Americas Best Value Inn, responded to this review

We would like to thank you for your trip advisor review. We apologize that our hotel did not meet your expectations during your stay. We are not an extended stay property but during your stay at our Americas Best Value Inn we had a large number of guests doing work in our city staying at our hotel for several weeks... More 

1 review
1 of 5 stars Reviewed May 14, 2015

My wife and I had the displeasure of staying at Americas Best Value Inn after the hotel we were originally planning to stay in had overbooked and sent us there. After being in the room for about two minutes, I seriously wanted to sleep in my car. The room was filthy. The chairs in the room were beat up and... More 

Was this review helpful? Yes
Tina B, Front Office Manager at Americas Best Value Inn, responded to this review

We would like to thank you for your trip advisor review. We apologize that our hotel did not meet your expectations during your stay. Unfortunately we are still undergoing renovations to our property and there are still some rooms that have not been renovated yet that need a lot of work. All of our flooring and furniture is replaced during... More 

Columbus, Ohio
1 review
2 of 5 stars Reviewed April 28, 2015

I came to Heath with a co-worker for business, and decided to stay here based on the low prices and good reviews. When we checked in, we were told that we'd be in the rooms around back. When we pulled around, there was a large dumpster sitting in between the two buildings, and there was a large truck parked in... More 

Was this review helpful? Yes
Tina B, General Manager at Americas Best Value Inn, responded to this review

We would like to thank you for your trip advisor review. We apologize that our hotel did not meet your expectations during your stay at our hotel. Our renovation of the hotel is progressing and we have completed many rooms which our guest can now book for future reservations. Your suggestions to improve our housekeeping team are appreciated, and we... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 29, 2015

This motel was very inexpensive and it was definitely a no frills experience. That being said, the room was clean, parking was available directly outside our door, the location was very convenient, and we felt like it was in a very safe location. For the price, we didn't expect much from the continental breakfast and we received what was expected.... More 

Was this review helpful? Yes
Tina B, General Manager at Americas Best Value Inn, responded to this review

We would like to thank you for your time to review our America Best Value Inn, Heath Ohio. Your feedback means the most to us, and we certainly look forward to having you back again in the future. On your next visit please be sure to ask the front desk associate about the local attractions in the area. The month... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 25, 2015

I come to the Heath area every other week and have stayed at just about every hotel in the area. America's Best Value Inn-Heath has by far out shined the rest! The service given to guests is always over the top. I even feel as though I know the desk clerks PERSONALLY! If I've ever had a complaint, which has... More 

Was this review helpful? Yes 2
Tina B, General Manager at Americas Best Value Inn, responded to this review

Value Club Rewards are Awesome! It is always a compliment to our America Best Value Inn team to know that our guests are satisfied with our services and their stay at our hotel. It is an exciting time for our team and our guests as we continue to progressively move forward with the renovations of our hotel. We appreciate your... More 

Pa.
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 4, 2015

We were suppose to stay for two night weekend after Christmas but had to come back early. Room does need to be renovated but we were told they were not. We had the Jacuzzi suite. We did have a neighbor next door which was a little busy into the night. but we were ok with it. Would love to see... More 

Was this review helpful? Yes
Tina B, Front Office Manager at Americas Best Value Inn, responded to this review

Thank you for taking the time to review our property after your stay. I am pleased you had a nice stay despite not getting one of our newly renovated rooms. We are currently almost done with half of the property renovations and will probably be updating pictures and amenity information within the next month or so. The jacuzzi suite is... More 

Columbus, Ohio
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 25, 2014

This is my second time staying at this hotel. comfortable newly remodeled Great stay faux wood floors . Would definitely stay again next time we we are in Ohio just like home. Great décor pretty colors the bath was very clean. The staff is incredibly friendly and helpful. The rooms are spotless and include microwave, fridge, free wifi and free... More 

Was this review helpful? Yes
Tina B, Front Office Manager at Americas Best Value Inn, responded to this review

I want to thank you for taking the time to review our property. I am pleased that you liked our newly renovated rooms and lobby as much as we do. I also want to thank you for your repeat business and hope that whenever you find yourself in our area you choose us for your hotel accomodations. More 

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