Generally, the hotel was clean and comfortable. However, there were some maintenance issues that we felt should have been taken care of. For example, the tub faucet was nearly falling off, the toilet handle stuck in the down position every time we flushed and had to be pulled back up or the toilet would continue to run. Also, there were... More

We stay here when we come to Newark Ohio and i was impressed the first 4 times we had stayed here but then the last time i had one little error with the place. The pool was way a little too cold but other thank that is was great for me and the good about this hotel there is a... More

Room was well appointed and clean. However, halls, elevator and lobby floor were extremely dirty. Realizing I arrived on a Sunday evening and cleaning staff had left, most hotels require the desk clerk to keep-up with such tasks. Really a turn-off when it comes to what should be a better than average motel.

Hotels in the Newark area are filling fast due to the natural gas boom. This Holiday Inn Express is suffering from heavy industrial foot traffic. It was very dirty in the lobby area. The parking lot is filled with diesel fuel spills. Housekeeping left our couch cushions tilted so we would not sit on the wet stains. The young man... More

I stayed at this hotel for the first time and let me tell you I would have never expected the professionalism of the staff. They helped me in every way possible. The breakfast is standard for a holiday inn express. My room also had a fridge and a microwave. Awesome!! The pool wasnt open yet because of renovations but is... More

Came back for a family reunion and stayed in the Holiday Inn Express. I was happy with the customer service and the breakfast in the morning. The staff was extremely courteous and I would recommend this Holiday Inn Express to anyone of my family or friends.

I have stayed here 3 times in the last three years .The front desk was so polite and accomidated us every time we needed something our rooms were very nice only problem beds are so hard and uncomfortable we got queens and I am use to a king pillow top but other than that we enjoyed our stay at was... More

Located n the middle of the main road in Heath. This Holiday Inn Express is neat and welcoming. It is close( walking distance) to all restaurants. the staff is helpful and the rooms are clean and breakfast is very good. Gas station with convenience store next for and a Turkey Hill convenience store and gas a block away. Both are... More

Good breakfast, comfortable and clean room, nice small pool that we had to ourselves at 9 pm on a Saturday night. Only complaint would be that the hot tub by the pool is no longer there. We were looking forward to this since it was so cold outside and we had a long day of shopping, eating out, and going... More