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Holiday Inn Express Newark-Heath

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773 Hebron Road, Heath, OH 43056
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Holiday Inn Express Newark-Heath
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Holiday Inn Express Newark-Heath
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48 Reviews from our TripAdvisor Community

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    17
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14
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sandy Hook, Kentucky
Contributor
12 reviews 12 reviews
7 hotel reviews
4 of 5 stars Reviewed April 20, 2015

Have stayed here a few times. Excellent staff, friendly and helpful. A few restaurants within walking distance.(maybe too far for some) older hotel but nice. Still needs some updating. Rooms are always neat and tidy. Would stay again and recommend to others.

Was this review helpful? Yes
Faye H, General Manager at Holiday Inn Express Newark-Heath, responded to this review

Dear Billy W., Thank you for your positive review! We strive to provide the best in customer service and cleanliness! I have shared your feedback with our staff so that we can continue to make your stays here at the Holiday Inn Express Newark-Heath exactly the way you want them! More 

2 reviews
4 of 5 stars Reviewed April 19, 2015 via mobile

I have stayed here multiple times. Staff is always very nice, rooms clean, and quite a few restaurants within walking distance. Rooms are dated and need a few updates though. Still I will stay again when in the area.

Was this review helpful? Yes
Columbus, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 28, 2015

My husband and I wanted a quick getaway so he booked this hotel online. Very nice hotel! Everything is clean and looks brand new. The room is spacious and the jacuzzi was amazinnnnnng! The hotel we stayed in had a "living room" area and a separate room with bed/TV/closet. The breakfast included cereal, oatmeal and yogurt plus hot foods like... More 

Was this review helpful? Yes
ALBANY, NY
2 reviews
5 of 5 stars Reviewed February 11, 2015 via mobile

We were visiting our son at denison university and stayed here when we couldn't get in to the B&B we wanted but were pleasantly surprised. The rooms were basic but very clean, the bed very comfortable, the staff quite gracious and the breakfast was terrific. Kudos to Terri for a nice job with eggs and turkey sausage as well as... More 

Was this review helpful? Yes
Mykel M, General Manager at Holiday Inn Express Newark-Heath, responded to this review

Dear Susan-Ann, Your review was much appreciated. I am very joyed to see you found our accommodations very clean. I am glad your first choice of lodging was full so you could come to our property and see a great hotel that guests love! We pride ourselves on a fresh hot breakfast because we know how important it is to... More 

Norwalk, Ohio
Top Contributor
59 reviews 59 reviews
4 hotel reviews
126 helpful votes 126 helpful votes
4 of 5 stars Reviewed December 2, 2014

Clean, comfortable, and great breakfast. No, it's not the Ritz but it is comfortable, affordable, and has great employees. The rooms are clean and everything works. The breakfast room is always well taken care of and food fresh and varied. We've stayed there several times and never been disappointed. The big draw back is the only walking distance restaurant is... More 

Was this review helpful? Yes
Mykel M, General Manager at Holiday Inn Express Newark-Heath, responded to this review

Dear FLSTCWCB, Thank you for taking the time to submit a review. I am very pleased you found your accommodations very clean and comfortable. We understand how important a hot breakfast is to start everyone's day off right. That is why we strive to make it as fresh and delicious as possible. I will share your comments with our team,... More 

Rochester, Minnesota
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 20, 2014

We arrived at the hotel tired and ready for a good night sleep. On 10-29-14 The front desk staff was very friendly and pleasant. The rates were fantastic. They gave me a nice discount for being a veteran. The room was great, quit, clean. I would recommend this place anytime.

Was this review helpful? Yes
Mykel M, General Manager at Holiday Inn Express Newark-Heath, responded to this review

Dear heinz p, Thank you for taking the time to submit such a kind review of our Holiday Inn Express Newark-Heath. It is our goal for every guest to have a perfect stay. I am so happy you found the front desk to be friendly and your accommodations to be clean and quiet. I also want to thank you for... More 

Montgomery
Top Contributor
83 reviews 83 reviews
30 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 11, 2014

I have reviewed this motel before giving it poor marks. I believe that the management has gone to great lengths to improve the overall cleanliness and comfort of this motel. The staff is friendly and helpful.

Was this review helpful? Yes
Mykel M, General Manager at Holiday Inn Express Newark-Heath, responded to this review

Dear Dennis M, I firstly want to express my gratitude to you for taking the time to submit a review of our hotel. I am so happy you are seeing the improvements our hotel is making. As a general manager I am committed to offering the cleanest and most comfortable accommodations in Heath. Our whole focus is on customer service... More 

New Philadelphia, Ohio
Top Contributor
77 reviews 77 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 2, 2014

Stopped here to sleep after attending a night Ohio State Football game. It was very clean and comfortable. We asked the desk clerk to give us a wake up call at the new time since we were gaining an hour that night at 0800. We were sleeping great when the call was made at 0655. Yep, the time had not... More 

Was this review helpful? Yes
Mykel M, General Manager at Holiday Inn Express Newark-Heath, responded to this review

Dear 456CGL, I am happy to see you found our accommodations to be very clean and comfortable. I want to apologize for the inconvenience you experienced with your wake up call. I will share your comments with the team here to ensure we find a solution to the problem so it won't happen in the future. If your travels ever... More 

Issaquah, Washington
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 25, 2014

My wife and I stayed here for 5 days on a recent trip. The breakfast selections were many, and the food was tasty, unlike some other breakfast buffets at hotels I have stayed at. Nicki Williams at the front desk was particularly helpful on more than one occasion; for example, when I was trying to print from the business center... More 

Was this review helpful? Yes
Mykel M, General Manager at Holiday Inn Express Newark-Heath, responded to this review

Dear HotelJunkie911, Thank you very much for taking the time to review our Holiday Inn Express Newark-Heath. I am so proud that our staff met all of your needs. I will share your comments with our entire team especially Nicki, and Tricia. Thanks again and we hope to see you soon! Sincerely, Mykel McClelland General Manager More 

2 reviews
5 of 5 stars Reviewed September 21, 2014

We had a great stay at this site. The room and bathroom were extremely clean. The hotel looks to have been recently updated. The staff was very helpful. The breakfast was great with many different cold n hot options. Breakfast hours are convenient. The eating area was very clean. The hotel is located on a main strip with many stores... More 

Was this review helpful? Yes
Mykel M, General Manager at Holiday Inn Express Newark-Heath, responded to this review

Dear Tara M, Thank you for your kind comments regarding your stay here at the Holiday Inn Express Newark-Heath. Our housekeeping team prides themselves on offering the cleanest accommodations possible. I will share your comments with our entire staff about the great level of service. Thank you again and we hope to see you again soon! Mykel McClelland General Manager More 

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