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Holiday Inn Express Newark-Heath

2.5 of 5 773 Hebron Road, Heath, OH 43056
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Holiday Inn Express Newark-Heath
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Holiday Inn Express Newark-Heath
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45 reviews from our community

Traveler rating
    19
    15
    6
    1
    4
See reviews for
14
10
3
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Norwalk, Ohio
Senior Contributor
49 reviews 49 reviews
4 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Clean, comfortable, and great breakfast. No, it's not the Ritz but it is comfortable, affordable, and has great employees. The rooms are clean and everything works. The breakfast room is always well taken care of and food fresh and varied. We've stayed there several times and never been disappointed. The big draw back is the only walking distance restaurant is... More 

Was this review helpful? Yes
Mykel M, General Manager at Holiday Inn Express Newark-Heath, responded to this review

Dear FLSTCWCB, Thank you for taking the time to submit a review. I am very pleased you found your accommodations very clean and comfortable. We understand how important a hot breakfast is to start everyone's day off right. That is why we strive to make it as fresh and delicious as possible. I will share your comments with our team,... More 

Rochester, Minnesota
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 20, 2014

We arrived at the hotel tired and ready for a good night sleep. On 10-29-14 The front desk staff was very friendly and pleasant. The rates were fantastic. They gave me a nice discount for being a veteran. The room was great, quit, clean. I would recommend this place anytime.

Was this review helpful? Yes
Mykel M, General Manager at Holiday Inn Express Newark-Heath, responded to this review

Dear heinz p, Thank you for taking the time to submit such a kind review of our Holiday Inn Express Newark-Heath. It is our goal for every guest to have a perfect stay. I am so happy you found the front desk to be friendly and your accommodations to be clean and quiet. I also want to thank you for... More 

Montgomery
Top Contributor
83 reviews 83 reviews
30 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 11, 2014

I have reviewed this motel before giving it poor marks. I believe that the management has gone to great lengths to improve the overall cleanliness and comfort of this motel. The staff is friendly and helpful.

Was this review helpful? Yes
Mykel M, General Manager at Holiday Inn Express Newark-Heath, responded to this review

Dear Dennis M, I firstly want to express my gratitude to you for taking the time to submit a review of our hotel. I am so happy you are seeing the improvements our hotel is making. As a general manager I am committed to offering the cleanest and most comfortable accommodations in Heath. Our whole focus is on customer service... More 

New Philadelphia, Ohio
Top Contributor
72 reviews 72 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 2, 2014

Stopped here to sleep after attending a night Ohio State Football game. It was very clean and comfortable. We asked the desk clerk to give us a wake up call at the new time since we were gaining an hour that night at 0800. We were sleeping great when the call was made at 0655. Yep, the time had not... More 

Was this review helpful? Yes
Mykel M, General Manager at Holiday Inn Express Newark-Heath, responded to this review

Dear 456CGL, I am happy to see you found our accommodations to be very clean and comfortable. I want to apologize for the inconvenience you experienced with your wake up call. I will share your comments with the team here to ensure we find a solution to the problem so it won't happen in the future. If your travels ever... More 

Issaquah, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed September 25, 2014

My wife and I stayed here for 5 days on a recent trip. The breakfast selections were many, and the food was tasty, unlike some other breakfast buffets at hotels I have stayed at. Nicki Williams at the front desk was particularly helpful on more than one occasion; for example, when I was trying to print from the business center... More 

Was this review helpful? Yes
Mykel M, General Manager at Holiday Inn Express Newark-Heath, responded to this review

Dear HotelJunkie911, Thank you very much for taking the time to review our Holiday Inn Express Newark-Heath. I am so proud that our staff met all of your needs. I will share your comments with our entire team especially Nicki, and Tricia. Thanks again and we hope to see you soon! Sincerely, Mykel McClelland General Manager More 

2 reviews
5 of 5 stars Reviewed September 21, 2014

We had a great stay at this site. The room and bathroom were extremely clean. The hotel looks to have been recently updated. The staff was very helpful. The breakfast was great with many different cold n hot options. Breakfast hours are convenient. The eating area was very clean. The hotel is located on a main strip with many stores... More 

Was this review helpful? Yes
Mykel M, General Manager at Holiday Inn Express Newark-Heath, responded to this review

Dear Tara M, Thank you for your kind comments regarding your stay here at the Holiday Inn Express Newark-Heath. Our housekeeping team prides themselves on offering the cleanest accommodations possible. I will share your comments with our entire staff about the great level of service. Thank you again and we hope to see you again soon! Mykel McClelland General Manager More 

Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 22, 2014

We stay at Holiday Inn Express Hotels all across the USA. When you do that, you notice little differences. This is a particularly nice hotel. On the way up the stairs after breakfast - cheese omlettes and the pancake machine - I said "This is one of the nicest Holiday Inn Express Hotels I've stayed in." Only a few miles... More 

Was this review helpful? Yes 1
Chip E, General Manager at Holiday Inn Express Newark-Heath, responded to this review

Dear Jeff, I want to thank you for your kind comments about our hotel. I'm glad we could stand out among the rest. Our team here takes a lot of pride in making everyone's stay as enjoyable as possible. If your ever in the Newark-Heath Area we hope to see you again! Sincerely, Mykel McClelland General Manager More 

Saint Louis, Missouri
Top Contributor
57 reviews 57 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed August 21, 2014 via mobile

Had a great stay at this location on a recent trip to Longaberger. Would definitely stay here again. Very clean and friendly staff but the best part was the breakfast. Only issue was that we were on the third floor and the ice machine doesn't work up there which wasn't too big oh a deal.

Was this review helpful? Yes
Chip E, General Manager at Holiday Inn Express Newark-Heath, responded to this review

Dear Theresa, Thank you very much for taking the time to submit a review about the Holiday Inn Express Newark-Heath. I am so glad to hear you enjoyed your stay, especially the breakfast. I will share your comments with our team here. We hope to see you again soon! Thanks, Mykel McClelland General Manager More 

Indianapolis, Indiana
Top Contributor
178 reviews 178 reviews
35 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed March 11, 2014

No complaints to speak of at this HI Express. I did think when I walked in the door that I was at a Country Inn and Suites! It reminded me of one with the staircase and living room type setting. Our room was a two room suite...pros and cons with this set up. The jacuzzi did not entice me, I... More 

Was this review helpful? Yes
Louisville, Kentucky
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 of 5 stars Reviewed February 11, 2014

Hotel is a typical Holiday Inn. Clean, paper thin walls, thin windows (traffic is kind of loud), OK breakfast. The only real problem I had was the check-in times and customer service times. Although the desk agent is nice, not to no fault of her own, very slow resolutions to any problem you may have because they are short of... More 

Was this review helpful? Yes
Stephen B, General Manager at Holiday Inn Express Newark-Heath, responded to this review

Good Day stunston, I want to thank you for taking the time to fill out a review for the Holiday Inn Express Newark/Heath. I'm sorry that you experienced some issues with noise from the outside and slow resolution times. We try our best to ensure great customer service and I apologize if we dropped the ball. I would love to... More 

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Additional Information about Holiday Inn Express Newark-Heath

Address: 773 Hebron Road, Heath, OH 43056
Phone Number:
Location: United States > Ohio > Heath
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Newark-Heath 2.5*
Number of rooms: 63
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Also Known As:
Holiday Inn Express Newark-Heath Hotel Heath
Holiday Inn Heath
Heath Holiday Inn
Holiday Inn Express Newark-Heath Ohio

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