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All 3 Werribee hotels

Mansion Hotel & Spa at Werribee Park

4.5 of 5 Hotel   |   K Road | Werribee Park, Werribee, Victoria 3030, Australia (Formerly Sofitel Werribee Park Mansion Hotel & Spa)
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Mansion Hotel & Spa at Werribee Park
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83%
Ranked #1 of 3 hotels in Werribee
Certificate of Excellence 2013
A recent review
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548 people have reviewed this hotel

Traveler rating
    351
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    58
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    10
See reviews for
53
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (161)
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English first
Sydney, Australia
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our company, Worldwide Printing Solutions, hosted our 3 day bi-annual conference at The Mansion Hotel & Spa in April. From initial contact to check out, there aren't enough superlatives to describe the wonderful service and attention to detail we received from the staff at the Mansion. The Theatre Room was had good natural light and acoustics, the bar snacks and... More

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Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Had a great time here after not visiting for quite a few years. Excellent customer service- we had a hiccup but it was resolved quickly and happily. Food was great. Spa and pool facilities are lovely. Awesome grounds to wander around. Perfect for a special occasion

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Cedric L, Guest Relations Manager at Mansion Hotel & Spa at Werribee Park, responded to this review

Dear Cazziepoo, Thank you very much for taking the time to express your positive feedback on Tripadvisor. It has been a pleasure having you back at the beautiful Mansion Hotel & Spa at Werribee Park. I am very happy that you both had a great time and I am looking forward to having you back again and again. Warm Regards,... More

Melbourne, Australia
1 review
5 of 5 stars Reviewed 3 days ago NEW

We have just returned from our incredibly beautiful 2-night stay. Such a magnificent mansion, the gardens are out of this world, and we were so delighted with the day spa, pool, magnificent rose gardens, wine tasting and the numerous farm buildings. We had such a lovely dinner at the restaurant, and excellent service from everyone we met. We will definitely... More

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Cedric L, Guest Relations Manager at Mansion Hotel & Spa at Werribee Park, responded to this review

Dear Pam N, Thank you very much for your lovely review on Trip Advisor. I am very happy to read that you both had an incredibly beautiful 2 night stay at the beautiful Mansion Hotel & Spa at Werribee Park. I am also delighted to read that you will definitely be back. Warm Regards, Cedric Lootvoet Guest Relations Manager More

Ballarat, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I spent two nights and a day at the mansion to celebrate our wedding anniversary. From check in to service at the restaurant and then check out, the staff was very professional, friendly and helpful, especially when we had to swap rooms due to a malfunction on the TV. Our room was clean and comfortable, the meals... More

Review collected in partnership with this hotel

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Cedric L, Guest Relations Manager at Mansion Hotel & Spa at Werribee Park, responded to this review

Dear DON1951_09, Thank you very much for taking the time to write your review on Trip Advisor. Once again : Happy Anniversary ! It has been our pleasure to host both of you during your 2 days at the superb Mansion Hotel and Spa at Werribee Park. We are all looking to welcoming you back soon. Warm Regards, Cedric Lootvoet... More

Melbourne, Australia
1 review
5 of 5 stars Reviewed 5 days ago NEW

My Partner and I had the most amazing time at the Mansion, not only did we get engaged there but we thoroughly enjoyed our stay there and wish we had been able to stay more than 1 night. The Guest Relations Manager, Cedric was without a doubt the most professional and welcoming Hotel Manager we have met in all our... More

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Cedric L, Guest Relations Manager at Mansion Hotel & Spa at Werribee Park, responded to this review

Dear Hayley F, Thank you very much for taking the time to express your positive feedback. Congratulations for your engagement which I know was a fantastic surprise ! I am very happy that you had the most amazing time at the beautiful Mansion Hotel & Spa at Werribee Park. I am looking forward to hosting both of you in a... More

Tatura
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

My first visit to Werribee Mansion to celebrate a Wedding. The gardens and surrounds are beautiful. The historic features and feeling has been retained. The staff were welcoming and efficient. I would come back here again!

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Cedric L, Guest Relations Manager at Mansion Hotel & Spa at Werribee Park, responded to this review

Dear NatMHarris, Thank you very much for taking the time to write your lovely review on Trip Advisor. I am extremely pleased to read that you really enjoyed your stay during your first visit to the superb Mansion Hotel & Spa at Werribee Park. The team and I are looking forward to welcoming you back soon. Warm Regards, Cedric Lootvoet... More

Melbourne, Australia
1 review
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is magnificent! The staff, the grounds, food and facilities are all excellent. The breakfast buffet was one of the best I've experienced, the chefs even went out of their way to cook me pancakes free of charge. The dinner meal was delicious with the fresh veg picked from their vegetable garden out the back. The pool and spa... More

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Cedric L, Guest Relations Manager at Mansion Hotel & Spa at Werribee Park, responded to this review

Dear macclans, Thank you very much for taking the time to express your positive feedback. You are right : the Mansion Hotel & Spa at Werribee Park is a magnificent venue. There is so much to do and so close to the city ! We hope to host you back soon. Warm Regards, Cedric Lootvoet Guest Relations Manager More

1 review
5 of 5 stars Reviewed 1 week ago

We had a wonderful stay at The Mansion Hotel ...a big Thank you to Melita & Cedric & their staff who were all fantastic friendly & very helpful & made us all feel very welcomed accommodation was fantastic beds /pillows very comfy & the room itself was immaculately clean ! food at the bar /restaurant was great & service was... More

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Cedric L, Guest Relations Manager at Mansion Hotel & Spa at Werribee Park, responded to this review

Dear Dimitrios Z, Thank you very much for taking the time to write your review on Trip Advisor, I am delighted to read that you both had a wonderful stay at the superb Mansion Hotel & Spa at Werribee Park. We are all looking forward to welcoming you back in the near future. Warm Regards, Cedric Lootvoet Guest Relations Manager More

Melbourne
Senior Contributor
47 reviews 47 reviews
26 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 1 week ago

We loved staying here. But... stayed with an elderly relative in the new wing, it is a fair walk from the elevator. I should have thought of this...doh!...the shower was in the bath, so my elderly guest couldn't have a shower. I have met this problem in other hotels, can't believe I didn't think of it this time (maybe they... More

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Melbourne, Australia
1 review
5 of 5 stars Reviewed 1 week ago

We stayed at the Mansion with a 2 month old for a wedding and the staff were really helpful and accommodating. Ordered room service which was quick and yummy. Rooms were very clean and the bed was really comfy to sleep in. This was a perfect venue to get married at as well, it's beautiful.

Review collected in partnership with this hotel

Was this review helpful? Yes
Cedric L, Guest Relations Manager at Mansion Hotel & Spa at Werribee Park, responded to this review

Dear Nita G, Thank you very much for taking the time to lodge your great review on Trip Advisor. It was such a lovely wedding. Our 24 hour room service is always highly appreciated. We are all looking forward to welcoming you back in the near future. Warm Regards, Cedric Lootvoet Guest Relations Manager More

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Additional Information about Mansion Hotel & Spa at Werribee Park

Also Known As:
Mansion Hotel And Spa At Werribee Park
Sofitel Werribee
Sofitel Werribee Park Mansion Hotel
Werribee Sofitel
Address: K Road | Werribee Park, Werribee, Victoria 3030, Australia (Formerly Sofitel Werribee Park Mansion Hotel & Spa)
Location: Australia > Victoria > Werribee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Werribee
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Mansion Hotel & Spa at Werribee Park 4.5*
Official Description (provided by the hotel):
Just over 20 minutes drive from Melbourne, Mansion Hotel & Spa at Werribee Park is located behind the original 1870s mansion in the heart of beautiful Werribee Park. The hotel offers 91 deluxe guest rooms that have been designed to complement the elegant National Trust-classified building and feature every amenity demanded of a five star hotel including contemporary furnishings, superb beds, Roger & Gallet amenities, LCD televisions and CD/DVD players. ... more   less 
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