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Mansion Hotel & Spa at Werribee Park

Certificate of Excellence
5.0 of 5
K Road | Werribee Park, Werribee, Victoria 3030, Australia (Formerly Sofitel Werribee Park Mansion Hotel & Spa)
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Mansion Hotel & Spa at Werribee Park
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Ranked #2 of 3 Hotels in Werribee
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Ivonne W Sydney, Australia
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950 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here during the Easter long weekend, room was clean and spacious. Bathroom was a bit small, But the amenities was good!! Very happy with breakfast too, plenty of choices for pastries, fruits, yoghurts, breads, hot brekasfast plus they allow you to order espresso coffee free of charge :-) . Also part of our package includes entry to the Mansion... More 

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Tatura, Victoria, Australia
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Staff there were so friendly, professional and helpful that it made our overnight stay an absolute pleasure and we would recommend this establishment to anyone. We particularly enjoyed being able to wander around the old homestead the next morning before we left as well.

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Cedric L, Guest Relations Manager at Mansion Hotel & Spa at Werribee Park, responded to this review

Dear Janice D, Thank you very much for your fantastic review on Tripadvisor. The team and I are delighted to read hat your overnight stay was an obsolete pleasure thanks to our friendly, professional and helpful staff. I am looking forward to your next sty with us. Warm regards, Cedric Lootvoet Guest Relations Manager More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed 5 days ago NEW

Change nothing! It was perfect. Oh wait! Yes, they could serve coffee at midnight at the bar rather than 'espresso martinis" in tumblers. That's it. Service was unfailingly excellent, clean and comfortable rooms, beautiful grounds and the spa experience was just right. Food, overall very good - maybe breakfast could improve slightly by providing a choice of egg types (I... More 

Review collected in partnership with this hotel

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Cedric L, Guest Relations Manager at Mansion Hotel & Spa at Werribee Park, responded to this review

Dear SonKe2014, Thank you very much for taking he time to express your positive feedback on Tripadvisor. I am very happy to read that your stay with us was perfect. Service is definitively excellent at the magical Mansion Hotel & Spa at Werribee Park. Warm regards, Cedric Lootvoet Guest Relations Manager More 

Sydney, Australia
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Unexpectedly lovely hotel for a brief stay or a longer sojourn. Excellent restaurant, fantastic indoor pool and beautiful gardens. Spa looked good. Basic rooms well designed and comfortable but very compact. Disappointed that wifi not free in the room but at least good free connection in the public areas. Pleasant bar, reading room and general sitting areas. Approach road was... More 

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Cedric L, Guest Relations Manager at Mansion Hotel & Spa at Werribee Park, responded to this review

Dear CATHERINE P, Thank you very much for your review on Tripadvisor. On your way to the Bellarine Peninsula the superb Mansion Hotel & Spa at Werribee Park is the perfect stopover from Melbourne airport ! Warm regards, Cedric Lootvoet Guest Relations Manager More 

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I couldn't speak highly enough of the mansion hotel and spa, I do a lot of work event here but this time I was able to stay for pleasure. The day spa was a lovely way to start our day followed by a visit to Shadowfax winery in the afternoon. Joesph's restaurant has an incredible menu and staff are very... More 

Review collected in partnership with this hotel

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Cedric L, Guest Relations Manager at Mansion Hotel & Spa at Werribee Park, responded to this review

Dear dallas_surace, Thank you very much for your great review on Tripadvisor. It has been such a pleasure having you back at the gorgeous Mansion Hotel & Spa at Werribee Park ! Staying for pleasure is a total different experience ! I am looking forward to seeing you soon for your next conference. Warm regards, Cedric Lootvoet Guest Relations Manager More 

Melbourne, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My husband and I have just enjoyed a night at Werribee Mansion . We had a heritage room which was adequate with good level of basic facilities. Our room was part of the seminary built in the 1920s I think. The stainless steel basin was not my favorite feature but otherwise the room was ok. The bed was very comfortable... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Cedric L, Guest Relations Manager at Mansion Hotel & Spa at Werribee Park, responded to this review

Dear Lyndafrommelbourne, Thank you for your recent review on Tripadvisor. It is a pleasure to read that you and your husband enjoyed a very pleasant stay and that you would recommend our lovely venue for a night away. Warm regards, Cedric Lootvoet Guest Relations Manager More 

Christchurch, New Zealand
Contributor
19 reviews 19 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The mansion s in a lovely setting, and the general manager was friendly and personable. Rest of the staff couldn't raise a smile though! My room was on the second floor and although clean and comfortable, the corridor carpets are worn and stained, and there is no wifi outside of the lobby. I wasn't keen to watch TV but the... More 

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Cedric L, Guest Relations Manager at Mansion Hotel & Spa at Werribee Park, responded to this review

Dear Shellie222, Thank you very much for your review on Tripadvisor. I am very sorry to read about your disappointment with your recent stay with us. The Mansion Hotel and Spa at Werribee Park is currently being re carpeted and free wi if is available in the foyer. Thank you for your great comments regarding our General Manager. Kind regards,... More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed 6 days ago NEW

Perfect over night stay for my sister's surprise birthday indulgence weekend. From the minute we checked in to the minute we checked out everything was perfect. The facilities were excellent. Feels like you're in a world of your own. Breakfast was wonderful. The service from all staff was impeccable, nothing was too much of a bother and the friendliest most... More 

Was this review helpful? Yes
Cedric L, Guest Relations Manager at Mansion Hotel & Spa at Werribee Park, responded to this review

Dear hrc742015, Thank you very much for your beautiful review on Tripadvisor. Once again : a very Happy Birthday to your sister ! The team and I are very happy to hear that you all enjoyed a perfect over night for your sister's surprise birthday indulgence weekend. I am looking forward for your next get away. Warm regards, Cedric Lootvoet... More 

1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

From the minute I stepped into the lobby at The Mansion Hotel & Spa, the staff went out of their way to make my stay spectacular in every way. From the stunning room complete with larger-than-usual luxury bath products, to the genuine request from Cedric (Guest Relations Manager) to "call for anything, we'll make it happen", to the fast and... More 

Was this review helpful? Yes
Cedric L, Guest Relations Manager at Mansion Hotel & Spa at Werribee Park, responded to this review

Dear Sarah J, Thank you very much for writing your lovely review on Tripadvisor. Congratulations for such a superb wedding ! The team and I are very happy to read that we all ensured your stay was a dream. We can't wait for you to be back Sarah ! Warm regards, Cedric Lootvoet Guest Relations Manager More 

1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

Had a lovely stay at Werribee this week, thank you to Cedric & the lovely staff who were so friendly and helpful throughout our stay The hotel itself is beautiful as are the gardens. The hotel room was a little small but well appointed, the food was amazing- the best Barramundi I think I've ever had! Plenty to see and... More 

Was this review helpful? Yes
Cedric L, Guest Relations Manager at Mansion Hotel & Spa at Werribee Park, responded to this review

Dear Sarah M, Thank you very much for taking the time to express your positive feedback on Tripadvisor. It has been a real pleasure hosting both of you during your 3 night stay at the superb Mansion Hotel & Spa at Werribee Park. I am delighted to read that you are already planning on coming back. Warm regards, Cedric Lootvoet... More 

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