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Cradle Mountain Hotel

3718 Cradle Mountain Road, Cradle Mountain-Lake St. Clair National Park, Tasmania 7306, Australia (Formerly Cradle Mountain Chateau)
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Cradle Mountain Hotel
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Cradle Mountain Hotel
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535 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hobart, Australia
Top Contributor
63 reviews 63 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were delighted with our stay at the Cradle Mountain Hotel. Arriving late one snowy afternoon, it was wonderful to enter the hotel where a lovely fire was blazing in the fireplace in the main foyer, and even more cheering to discover that all the fireplaces throughout the hotel had been lit and were creating a cosy ambience. The concierge... More 

Was this review helpful? Yes 1
Green Point, Australia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

All the Staff were fantastic, the room was brilliant, above my expectation and to top it off it snowed overnight so we had the whole winter wonderland experience. Fabulous! It was the first week of a new Diner menu and I felt that it could do with a little more variety, although the meal I had was very, very good.

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Brisbane
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We has two nights here and the room was great. Most comfortable bed ever. Lovely view into the forest and easy to get anywhere. The restaurant however was ordinary. Dinner was lovely but some meals were luke warm. When we mentioned it to staff they seemed not to care at all. Not much choice but to eat here though

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Perth, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The room was quite spacious but no internet connection in the three nights we stayed there or mobile phone connections which was very annoying as we were charged $15 for a phone call back to Victoria to let our family know we arrived safely. Apparently they were having problem with telstra but one of the reasons we booked this hotel... More 

Was this review helpful? Yes 1
Brisbane, Australia
Contributor
16 reviews 16 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The rooms are comfy but dated, but have everything you need.The doona was thick and warm.We arrived early and were able to book in early which was appreciated. were upgraded to a spa room, which are split level. Ate lunch and breakfast in quolls which was nice but the buffet dinner was very ordinary, bit disspointing really for the price..... More 

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CradleMountainHotel, General Manager at Cradle Mountain Hotel, responded to this review

Valuable feedback is very appreciated and we thank you for taking the time to provide us with comments that allow us to grow our business and meet guest expectations. We have ceased our buffet for winter and are using the time to upgrade the concept and offerings. We have introduced HOT ROCKS which is an exciting new addition to the... More 

Hobart, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Despite a slightly dated bathroom, our experience at Cradle Mountain Hotel was fabulous. Our suite was spotless, warm and extremely comfortable. The breakfasts were hearty and plentiful but the evening meals in Quolls were to die for !! The new "Hot Rock" experience was something special - and not expensive. After a long (wet) walk we couldn't have asked for... More 

Was this review helpful? Yes 1
CradleMountainHotel, General Manager at Cradle Mountain Hotel, responded to this review

‘Warm’, ‘comfortable’, ‘plentiful’ and ‘special’ are all fantastic words that we like to hear from our guests. We are thrilled to know that you enjoyed our Hot Rock dining experience, thanks for making our day! Shanna Sweeney GM – Cradle Mountain Hotel More 

Sydney, Australia
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Comfortable and clean rooms but bedspreads need updating. Fireplaces in the libraries were great for when it was clod and raining. Rooms with wildlife out the window was unique. Food in restaurant was OK staff were slow and didn't know what they were serving. Gallery and shop were excellent.

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CradleMountainHotel, General Manager at Cradle Mountain Hotel, responded to this review

We thank you for taking the time to provide valuable feedback on your experience of our service, we also thank you as this provides us the opportunity to identify gaps and improve on our standards. Happily we can report that all of our rooms now have triple sheeting and are looking fabulous. Kind Regards Shanna Sweeney GM – Cradle Mountain... More 

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Cradle Mountain hotel is a wonderful place to stay. The facilities are excellent, rooms are comfortable and clean. The hotel has two restaurants to choose from both having wonderful food at an affordable price. The staff are extremely friendly and helpful. Would recommend this hotel to anyone looking for somewhere is stay in Cradle Mountain and would definately come back.

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CradleMountainHotel, General Manager at Cradle Mountain Hotel, responded to this review

We would also love you to visit again and we thank you providing such wonderful feedback on our hotel, we do work hard to provide the best experience for all. Today we have plenty of snow, check out Facebook or instagram to share in the magic. Shanna Sweeney GM – Cradle Mountain Hotel More 

Denver, Colorado
Senior Contributor
30 reviews 30 reviews
28 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Cradle Mountain Hotel was a unique accommodation. During our stay, the weather was cold and rainy (not unusual for this region). The first room we previewed had an odor so we requested a different room. This room was ideal, location was near an area which the wildlife frequented. We saw some unusual animals and this was great fun. The... More 

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CradleMountainHotel, General Manager at Cradle Mountain Hotel, responded to this review

Our fire places make any day toasty and relaxing, we are glad you enjoyed them. We have recently upgraded our Wi-Fi service and will be upgrading many aspects of the hotel in the coming months. Please visit again and watch our progress. Happy Travels Shanna Sweeney GM – Cradle Mountain Hotel More 

Townsville, Australia
Contributor
19 reviews 19 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

What a pleasure it was to stay at this hotel! My room was spacious and comfortable and the bushland view was stunning. I would have stayed longer but time did not allow this. The on site gallery and shop was excellent displaying paintings and photographs. Buffet restaurant was not great and a little expensive.

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CradleMountainHotel, General Manager at Cradle Mountain Hotel, responded to this review

We truly are lucky to be located in one of the most beautiful places in the world, there is something stunning around every corner. We take on board your comments around the buffet and we are excited to say that we have closed our buffet for winter, giving us an opportunity to upgrade what we offer next Summer. In place... More 

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Amenities