We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Cradle Mountain Hotel

3718 Cradle Mountain Road, Cradle Mountain-Lake St. Clair National Park, Tasmania 7306, Australia (Formerly Cradle Mountain Chateau)
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Cradle Mountain Hotel
View Map
Add Photo Write a Review

585 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    151
    242
    125
    41
    26
See reviews for
84
346
15
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (161)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (585)
  • Mar-May only
    (178)
  • Jun-Aug only
    (129)
  • Sep-Nov only
    (114)
  • Dec-Feb only
    (164)
All months
Launceston, Australia
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Formerly run by Federal Hotels, my family and I have stayed at this hotel several times per year for the last 12 years or so.. it has always been a pleasurable experience and the staff, food and service has been wonderful. Until now. My family and I stayed at the Hotel this weekend for their annual Christmas in Winter celebration... More 

Was this review helpful? Yes 3
CradleMountainHotel, General Manager at Cradle Mountain Hotel, responded to this review

Thank you for taking the time to provide feedback on your stay. What you have outlined is surprising as we have had positive feedback on our Christmas in July event, what you have experiences is not acceptable nor our usual standard. I humbly apologise and I would like the opportunity to talk to you if you would like to give... More 

Hadspen, Australia
5 of 5 stars Reviewed 1 week ago

We almost canceled after reading some negative reviews on Trip Advisor, but I'm so glad we didn't! We loved Cradle Mountain Hotel! Our spa room was great, we loved being nestled into the bush, the restaurant meals were superb (definitely recommend the hot rocks meals), service was friendly and spot on, loved the bar and libraries with their books and... More 

Was this review helpful? Yes 1
CradleMountainHotel, General Manager at Cradle Mountain Hotel, responded to this review

We are truly happy you came to stay. See you again soon. Shanna Sweeney GM – Cradle Mountain Hotel More 

Christchurch, New Zealand
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Nice place to stay up in the mountains. We were snowed in for two days which made for a breathtaking experience. The rooms are a tad cold as they only have small wall heaters and when the power went out you needed to sit in the lounge rooms with the awesome fire places.there are no electric blankets on the bed... More 

Was this review helpful? Yes 1
CradleMountainHotel, General Manager at Cradle Mountain Hotel, responded to this review

A forced extended break is always nice, we look forward to welcoming you back to Cradle Mountain Hotel. Regards Shanna Sweeney GM – Cradle Mountain Hotel More 

Melbourne, Australia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I came to Cradle for a weekend, looking forward to some great food, wine, walking and hopefully, some snow! We got all that and way more - being stuck on the mountain for a day more than we expected, thanks to there being so much snowfall, the entire Cradle Mountain Road was closed by police!!! Then midway... More 

Was this review helpful? Yes 1
CradleMountainHotel, General Manager at Cradle Mountain Hotel, responded to this review

We are truly delighted that you enjoyed your stay and found our staff friendly and helpful. We are in the process of reviewing the needs of our bathroom upgrades and we would love to welcoming you back to Cradle Mountain Hotel. Shanna Sweeney GM – Cradle Mountain Hotel More 

Jakarta, Indonesia
Level Contributor
45 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

The place is far, but the journey is worth it. The landscape behind the hotel is interesting and you can see animals wandering about nearby. We were walking and saw two wombats and a few wallabies. A very relaxing surrounding, too bad we did not see snow during our visit.

Was this review helpful? Yes 2
CradleMountainHotel, General Manager at Cradle Mountain Hotel, responded to this review

We hope to see you in snow season. Travel Safe Shanna Sweeney GM – Cradle Mountain Hotel More 

Russell Lea
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Stayed 4 nights Feb 2015 in a king split room.Very comfortable room, well set out, overlooking the bush. Staff very helpful with room selection & general enquiries. However one downside is the lack of casual dining options. We did not want a la carte every night, & the other set menu was uninspiring & not good value so we ate... More 

Was this review helpful? Yes
CradleMountainHotel, General Manager at Cradle Mountain Hotel, responded to this review

Thank you for taking the time to provide feedback on your stay, it is always appreciated. We apologise that your food needs were not met during your stay, we have recently changed our dining options and added our new Hot Rock dining experience to our restaurant options which has been very popular. Our Wi-Fi has been upgraded and is now... More 

Hobart, Australia
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Our second visit to the hotel in two years. Tempted back by discount rate for at least 2 nights (also offered a cheap rate to stay another night). A standard room on this occasion at the periphery of one of the two accommodation wings-very peaceful! Plenty of space for our family of four. Comfortable beds, good water pressure/ hot shower... More 

Was this review helpful? Yes
CradleMountainHotel, General Manager at Cradle Mountain Hotel, responded to this review

How wonderful to know you enjoyed your stay at Cradle Mountain Hotel, we look forward to welcoming you again. Regards Shanna Sweeney GM – Cradle Mountain Hotel More 

Sheffield, Australia
Level Contributor
99 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed 4 nights in a split level king room. This is a very comfortable hotel on the edge of the national park, set in the natural bush. The setting makes the hotel very quiet, though noisy guests in the hallways do disturb the peace in the rooms to some extent. Run by the RACT, it is often possible for auto... More 

Was this review helpful? Yes
CradleMountainHotel, General Manager at Cradle Mountain Hotel, responded to this review

We look forward to welcoming you back to Cradle Mountain Hotel. It is a delight to ensure that our guests have a wonderful experience on the mountain. Shanna Sweeney GM – Cradle Mountain Hotel More 

Melbourne, Australia
1 review
3 of 5 stars Reviewed 2 weeks ago

The greeting of the at reception was great and most helpful. The gentle man serving with meals was surly and seemed like he did not want to be there! The split level room was clean but heating very ineffective. The corridors were freezing as per the dining room and sitting rooms( has thick jacket and scarf both for dinner &... More 

Was this review helpful? Yes
CradleMountainHotel, General Manager at Cradle Mountain Hotel, responded to this review

Thank you for providing us feedback on your stay, it is very appreciated and valuable. We will explore of why you experienced a cold stay as this is not our usual atmosphere. Kind Regards Shanna Sweeney GM – Cradle Mountain Hotel More 

Stanley, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Very comfortable, clean room. The most amazing comfortable beds and pillows. Wildlife came straight up to our balcony to say hello.(this was a unique moment) Shower was hard to adjust the water temperature. Disappointing austar is sill advertised but no longer available. RACT discount was fantastic to have, making the accommodation more affordable. The hallway can get noisy with people... More 

Was this review helpful? Yes
CradleMountainHotel, General Manager at Cradle Mountain Hotel, responded to this review

This is wonderful news that you enjoyed our new beds. Thank you for bringing to our attention that we had missed an Austar sign, we will rectify this immediately. Warm Regards Shanna Sweeney GM – Cradle Mountain Hotel More 

Questions? Get answers from hotel staff and past guests. Ask a question

138 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (112)
Viewed
Hotel & grounds (27)
Viewed
View from room (19)
Viewed
Room/suite (21)
Viewed
Bathroom (4)
Viewed
Dining (5)
Viewed
Family/play areas (2)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (2)
Viewed
Other (31)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Hotel & grounds (5)
Viewed
Dining (5)
Viewed
Family/play areas (2)
Viewed
Room/suite (4)
Viewed
Pool/beach area (1)
Viewed
Other (9)
Check In Check Out
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Cradle Mountain-Lake St. Clair National Park
1.5 mi away
Peppers Cradle Mountain Lodge
Peppers Cradle Mountain Lodge
#1 of 2 in Cradle Mountain-Lake St. Clair National Park
4.0 of 5 stars 1,361 reviews
0.8 mi away
Cradle Mountain Highlanders Cottages
Cradle Mountain Highlanders Cott...
#1 of 6 in Cradle Mountain-Lake St. Clair National Park
5.0 of 5 stars 480 reviews
2.9 mi away
Cradle Mountain Wilderness Village
Cradle Mountain Wilderness Villa...
#2 of 6 in Cradle Mountain-Lake St. Clair National Park
4.5 of 5 stars 448 reviews
Show Prices
Show Prices
Show Prices
40.3 mi away
Pumphouse Point
Pumphouse Point
#1 of 1 in Cradle Mountain-Lake St. Clair National Park
4.5 of 5 stars 110 reviews
0.5 mi away
Discovery Holiday Parks Cradle Mountain
Discovery Holiday Parks Cradle M...
#4 of 6 in Cradle Mountain-Lake St. Clair National Park
4.0 of 5 stars 224 reviews
41.6 mi away
Lake St Clair Lodge
Lake St Clair Lodge
#5 of 6 in Cradle Mountain-Lake St. Clair National Park
3.0 of 5 stars 234 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay