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Peppers Cradle Mountain Lodge

Certificate of Excellence
4038 Cradle Mountain Road, Cradle Mountain-Lake St. Clair National Park, Tasmania 7306, Australia (Formerly Cradle Mountain Lodge)
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1,378 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brisbane, Australia
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We booked the pencil Pine cabin but was upgraded to the spa cabin. YAY! As we parked outside our cabin we noticed a little wallaby taking a snooze on our doorstep, he wasn't worried about us at all! It had snowed the morning we arrived, the whole place looked magical! No TV, no wifi (in your room) and for us... More 

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2 reviews
4 of 5 stars Reviewed 5 days ago NEW

travelled in winter. It was really beautiful see the surroundings wrapped in a thick coat of snow. The rooms were elegant and well presented. The service wasn't the best compared to other star classed accomodation.

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We are still divide on whether our trip was memorable because of our stay at the lodge or that we were just lucky to be surrounded by snow and three beautiful sunny days. There are some failings from the lodge that did upset us namely the $100 a night request to be debit from our credit card account. We fully... More 

Was this review helpful? Yes 2
Brisbane, Australia
Level Contributor
53 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 1 week ago

We originally booked the pencil pine huts & we were delightfully upgraded to the spa cabin. The lodge was beautiful. I had the sense I was amongst the wilderness. The cabin had a gas log fire which certainly did heat up our cabin to 30 degrees. We had to turn it off 😀. The cabin had a balcony that looked... More 

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CMLTasmania, General Manager at Peppers Cradle Mountain Lodge, responded to this review

Hello Helloworld1965, Great to read that you enjoyed so much of your stay and you liked both the Tavern and Restaurant, did you get to the Spa too? The walks are great and wildlife abundant, the animals are not fazed by the snow at all which is good.....The wine and chees tasting is good value and I am glad our... More 

Brisbane
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago

My fiancé, mother and I stayed in late July 2015. Being from Brisbane, we really enjoyed the unique vegetation and abundant wildlife, despite being so so cold. We only planned to stay one night, but we got snowed in!!! WHAT A GREAT PROBLEM TO HAVE. We ended up staying 3 nights. The staff were so friendly and helpful (especially Rachel).... More 

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CMLTasmania, General Manager at Peppers Cradle Mountain Lodge, responded to this review

Hi Joshua, thank you for the review. It is especially pleasing that you enjoyed the heavy snowfalls, our largest in over 20 years! I hope you wont be too disappointed if your next stay is "greener"....... Also great that our staff, food and facilities exceeded your expectations as well. Sincerely look forward to your Wedding next August, if we can... More 

Melbourne, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Where do l start the drive up from Hobart to Craddle mountain is beautiful we where lucky and had snow the most there seen in 30 years the views spectacular. When we where booking in we told the gentleman behind reception we would be paying with our saveings account on departure he said no worries there will be a freeze... More 

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CMLTasmania, General Manager at Peppers Cradle Mountain Lodge, responded to this review

Hi Nicole We approeciate the review, and you taking the time to do so. It is terrific to read that you had a great stay, enjoying the snow and wildlife! We are also pleased that you were able to take part in our walking tracks, enjoyed the Highlander Restaurnat experience and found the staff offered god service......we note your observations... More 

Wollongong, Australia
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Lovely place to stay, highly recommend a spa room with a real Fireplace, we had room 50 which was nice and private. The "spa and sparkling package" is great value for money! It snowed while we were there which made it just gorgeous. We did all the local walks in the snow, bring some suitable water proof footwear! The wombats... More 

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CMLTasmania, General Manager at Peppers Cradle Mountain Lodge, responded to this review

Hi Rayna, thank you for thr review... We are glad that you enjoyed your stay with us, and the log fire! We did experience once in a generation snowfalls at that time and apologize that your hot water was temporarily interrupted - I trust our maintenance team got it back online quickly for you. Cheers Ross Greenaway Resort Manager More 

Queensland, Australia
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Once again we find ourselves in absolutely spectacular country up at Cradle Mountain, a visit to Tasmania would not be complete without a visit to this listed national park. The vista are beyond description, the snow covered Australian bush breath taking, the wildlife abundant but shy. Even the crows are friendly coming to our cabin verandah for a look see,... More 

Was this review helpful? Yes 2
CMLTasmania, General Manager at Peppers Cradle Mountain Lodge, responded to this review

We appreciate your feedback, thank you for doing so We certainly agree with you on the destination, it is indeed breathtaking and a "must see" when visiting this beautiful State.... One of the points of difference with our resort is the escape it affords our guest from the day to day electronic lifestyle, you are correct in indentifying our lack... More 

Launceston
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I made a booking for a 2 night locals stay prior to having a family emergency. I forgot to rebook the dates and only realised the morning after we were due to check in that I have forgotten to rebook. I called and spoke to Emma on the front desk who was very polite and said she... More 

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CMLTasmania, General Manager at Peppers Cradle Mountain Lodge, responded to this review

Thank you very much for the review, it is appreciated. We are all delighted that we could exceed your expectatons, and you eventually had the opportunity to enjoy our wonderful services ad facilities..... Kathy, Emma and Craig are assets to our team and I will pass your comments on to them personally. We look forward to welcoming you back sson,... More 

Devonport, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

it has come to the point that Cradle Mt Lodge is starting to slip into the area of poor value for money .We have just come back from a I night stay and decided to have some lunch in the Taven , the salt & pepper calamari was under cooked and like rubber the salad was old and dry but... More 

Was this review helpful? Yes 1
CMLTasmania, General Manager at Peppers Cradle Mountain Lodge, responded to this review

Hi tassy22 Thank you for the feedback and observations, they are very much appreciated and particularly from a local residents perspective. I can personally assure you that there is no change to our usual high standards. We regret that you found the Salt & Pepper Calamari not to your liking, and I will certainly discuss with both the executive Chef... More 

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