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moments Mountain Retreat

Certificate of Excellence
Hotel website
86 Fletcher Street, Wentworth Falls, New South Wales 2782, Australia
Special Offer
Complimentary bottle of wine
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Best prices for: 1 room 1 guest
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moments Mountain Retreat
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109 Reviews from our TripAdvisor Community

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Traveler rating
    83
    19
    3
    3
    1
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11
79
2
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (109)
  • Mar-May only
    (25)
  • Jun-Aug only
    (36)
  • Sep-Nov only
    (19)
  • Dec-Feb only
    (29)
All months
San Antonio, Texas
Level Contributor
1 review
5 of 5 stars Reviewed 4 days ago NEW

We stayed at Moments for 2 nights in July and we are SO glad we chose this place. It was so quaint and picture perfect. There are beautiful gardens and amazing birds (large parrots and cockatoo) that seem to live there. We were thrilled when we saw the view of the Blue Mountains from our room. We stayed in the... More 

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London, United Kingdom
Level Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at moments for 2 nights while doing a bit of sight seeing in the blue mountains. I must say it really exceeded our expectations. The hotel is so cosy we really felt at home the whole time and were quite sad to leave. Kate welcomed Us and was there during our whole stay. She was so friendly and... More 

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Sydney, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

A self contained suite spectacularly designed from another era located in an ideal location close to scenic walks. Warm and welcoming staff, sensational breakfast and awesome views from the balcony. A must stay.

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1 review
5 of 5 stars Reviewed 2 weeks ago

Moments mountain retreat is a tranquil escape from the city where you can easily relax whilst being surrounded by nature's finest. The hosts made us feel very welcome and provided some great local advice on places to visit - breakfast on the balcony was also a great touch while looking out at Mt Solitary. Our room was also well equipped... More 

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Sydney, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Another wonderful stay at Moments! We are now regular guests due to the wonderful service, excellent hospitality and exceptional views! Beautiful and always clean! Breakfast is always special! Highly recommend it.

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Found out after arrival txt although breakfast was meant to be included availability was very limited. Not before 9:00 and was dependent on times other guests had booked which meant was practical unless I wanted to sit around waiting for when it was convenient for the staff. Hardly the service one would expect for the price. Complained but no response... More 

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momentsManager, Owner at moments Mountain Retreat, responded to this review

Dear Glenn T, We are sorry we were unable to accommodate your special breakfast request. As explained, we offer hot breakfast from 9.00am, but we do try and accommodate earlier times if requested. We did offer you a hot breakfast at 8.00am or substantial continental breakfast provisions (set up in your room the night before); therefore, it was a surprise... More 

Sydney, Australia
1 review
5 of 5 stars Reviewed May 26, 2015

My partner and I stayed in the Empress Suite a couple of weeks ago for my birthday. We arrived a day before my birthday and when we entered the suite, we found a bottle of local sparkling wine, flowers, snacks and a letter from the moments team wishing me a happy birthday!!!! How lovely!!!! This place is just fantastic and... More 

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Nowra, Australia
1 review
4 of 5 stars Reviewed May 3, 2015

My husband and I stayed 2 nights in the Empress suite. We found the service was great. Assistance was easily accessed if needed. I found the room to be very comfortable and clean with a wonderful view of the valley. With the Spa in the room there probably needed to be a separation of the wet area from the dry... More 

Review collected in partnership with this hotel

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Jersey, United Kingdom
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed February 22, 2015

We stayed 2 nights at Moments in February. We were made very welcome on arrival . The room was very nicely furnished and decorated. We had a balcony over looking the vast greenery into the distance , looking at tree lines sitting above the clouds both mornings. We ate breakfast on the balcony which was a real treat. The food... More 

Was this review helpful? Yes 1
Singapore
Level Contributor
77 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed February 5, 2015

We booked this lastminute, as an overnight stop before hiking Wentworth Falls. The rooms were stunning and beautifully laid out. Lots of little touches to make it nice. Breakfast was massive and amazing. Sitting on the balcony, looking over the gully while tucking into a breakfast feast was amazing. The managers/owners were so welcoming and showed us around the rec... More 

Was this review helpful? Yes 1
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