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Colonial Motel Richmond

161 March St, Richmond, New South Wales 2753, Australia (Formerly Best Western)
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Colonial Motel Richmond
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Colonial Motel Richmond
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30 reviews from our community

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    9
    5
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    5
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
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    (30)
  • Mar-May only
    (9)
  • Jun-Aug only
    (10)
  • Sep-Nov only
    (3)
  • Dec-Feb only
    (8)
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Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here not long ago, staff went out of their way to make sure i enjoyed my stay rooms are a bit dated but i was informed rooms are one by one being renovated and i was even shown one of the completed rooms looks great! Would definitely recommend to anyone to stay here and i will be back next... More 

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Adelaide, Australia
Top Contributor
61 reviews 61 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Its hard to rate this type of motel, it was dated but provided a clean tidy room with adequate services. It is a stopover not a place to spend a holiday. Breakfast was good and the 1 litre coffe option a rare treat. My luggage had been delayed and the staff happily placed it in my room when it arrived.... More 

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London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 6, 2015

Booked on spur of the moment as travelling through Richmond so didn't do any homework before arriving - sadly. Very over priced motel given the lack of service and the tired dated rooms. There is no one on reception until 9am and I think that is to avoid the complaints as guests leave. The air con was old, knackered and... More 

Was this review helpful? Yes 2
Brisbane, Queensland, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed January 3, 2015

Despite the mixed reviews I stayed here for one night. Beds clean and comfy. Nice aircon but shower shocking. Water temp constantly varing from cold to scalding hot with not enough pressure to wash the soap off let alone wash away the cockroachs that kept crawling out of the drain hole

Was this review helpful? Yes 3
Clifton Grove
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 of 5 stars Reviewed December 14, 2014

Complex old and dated otherwise reasonably clean. Had read previous reviews noting comments re top of cupboard being dirty. The cleaners are obviously short people as only the front had been cleaned not the whole top. We could see it! Bed, bedding and pillows excellent. Hand basin very marked and discoloured which detracted from overall look of cleanliness. Shower nice... More 

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Melbourne, Australia
Contributor
15 reviews 15 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 11, 2014

The positive? It was clean. The room was dated, the heater didn't work, the water pressure was dreadful. To top it off the police had to be called when fellow guests had a domestic which the hotel staff did nothing about for hours. Don't waste your money.

Was this review helpful? Yes 1
Sydney, Australia
1 review
4 of 5 stars Reviewed August 4, 2014

Recently we had to stay in Richmond for an Airforce Cadet Ball. The staff were very friendly and helpful and the breakfast was top notch, especially the freshly made to order juices. The spa bath, in the enormous bathroom, was a wonderful way to relax before our night out. We were warm and cosy, even in the middle of winter... More 

Review collected in partnership with Best Western

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Young
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 19, 2014

Walk in, mouse poo on fridge. Walk to the left, mouse poo on the cupboard. Walk into the next room and put your bags down onto mouse poo. And if that isn't bad enough, cook some toast in the toaster right next to mouse poo. Went to reception to only be told that it's winter and mice come indoors. Not... More 

Was this review helpful? Yes 4
Goulburn, Australia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 16, 2014

Dated cluttered poor facilities. Water pressure to shower poor, bathroom very small & cluttered, no exhaust fan. Bed uncomfortable. Parking area access restricted external lighting poor . Floor boards to restaurant loose & rotting in front of service counter.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Brisbane, Australia
Top Contributor
211 reviews 211 reviews
26 hotel reviews
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed June 5, 2014

Bookef a spa suit ... not cheap ... spa didn't work ... tried to put the heater on didnt work ... went to clean my teeth dead silver fish in the sink. For what we paid I would have hoped for better standards. Arms on couch dusty so questionable cleanliness. Office staff pleasant and helpful. Think about somewhere else as... More 

Was this review helpful? Yes 1
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