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Colonial Motel Richmond

161 March St, Richmond, New South Wales 2753, Australia (Formerly Best Western)
Best prices for: 1 room 1 guest
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Colonial Motel Richmond
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Colonial Motel Richmond
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27 reviews from our community

Traveler rating
    0
    9
    4
    10
    4
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3
4
8
8
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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    (27)
  • Mar-May only
    (6)
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    (10)
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    (3)
  • Dec-Feb only
    (8)
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Brisbane, Queensland, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Despite the mixed reviews I stayed here for one night. Beds clean and comfy. Nice aircon but shower shocking. Water temp constantly varing from cold to scalding hot with not enough pressure to wash the soap off let alone wash away the cockroachs that kept crawling out of the drain hole

Was this review helpful? Yes 2
Clifton Grove
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 of 5 stars Reviewed December 14, 2014

Complex old and dated otherwise reasonably clean. Had read previous reviews noting comments re top of cupboard being dirty. The cleaners are obviously short people as only the front had been cleaned not the whole top. We could see it! Bed, bedding and pillows excellent. Hand basin very marked and discoloured which detracted from overall look of cleanliness. Shower nice... More 

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Melbourne, Australia
Contributor
15 reviews 15 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 11, 2014

The positive? It was clean. The room was dated, the heater didn't work, the water pressure was dreadful. To top it off the police had to be called when fellow guests had a domestic which the hotel staff did nothing about for hours. Don't waste your money.

Was this review helpful? Yes 1
Sydney, Australia
1 review
4 of 5 stars Reviewed August 4, 2014

Recently we had to stay in Richmond for an Airforce Cadet Ball. The staff were very friendly and helpful and the breakfast was top notch, especially the freshly made to order juices. The spa bath, in the enormous bathroom, was a wonderful way to relax before our night out. We were warm and cosy, even in the middle of winter... More 

Review collected in partnership with Best Western

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Young
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 19, 2014 via mobile

Walk in, mouse poo on fridge. Walk to the left, mouse poo on the cupboard. Walk into the next room and put your bags down onto mouse poo. And if that isn't bad enough, cook some toast in the toaster right next to mouse poo. Went to reception to only be told that it's winter and mice come indoors. Not... More 

Was this review helpful? Yes 4
Goulburn, Australia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 16, 2014

Dated cluttered poor facilities. Water pressure to shower poor, bathroom very small & cluttered, no exhaust fan. Bed uncomfortable. Parking area access restricted external lighting poor . Floor boards to restaurant loose & rotting in front of service counter.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Brisbane, Australia
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed June 5, 2014

Bookef a spa suit ... not cheap ... spa didn't work ... tried to put the heater on didnt work ... went to clean my teeth dead silver fish in the sink. For what we paid I would have hoped for better standards. Arms on couch dusty so questionable cleanliness. Office staff pleasant and helpful. Think about somewhere else as... More 

Was this review helpful? Yes 1
Tamworth
Contributor
14 reviews 14 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 22, 2014

Four friends and I stayed at the Colonial from 14-17 May 2014. Although the decor is dated, the welcome was pleasant, the rooms had ample space, were very clean, the beds were comfortable, and the showers were hot. We asked for, and were provided with, a toaster. We also ate at the Restaurant - The Brasserie, on each of our... More 

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Sydney, Australia
1 review
3 of 5 stars Reviewed February 17, 2014 via mobile

Arrived and discovered no tv control, phone not working. Sorted out quickly enough with staff. Beds very uncomfortable, didn't top up the little milk containers the second day. No fly screens on door or window so mozzies got in. RAAF planes fly in extremely low late at night sounds like you are getting landed on! As for the restaurant attached... More 

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Sydney, Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 29, 2014

I needed accommodation in Richmond so I chose this motel because Best Western is a well-known brand so I did expect that it should have certain standards. I stayed there for 4 nights in late December to early January. Check-in and check-out were quick without any fuss. My room was very spacious. It's old alright, but it's clean and was... More 

Was this review helpful? Yes 1
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Additional Information about Colonial Motel Richmond

Address: 161 March St, Richmond, New South Wales 2753, Australia (Formerly Best Western)
Location: Australia > New South Wales > Blue Mountains > Hawkesbury Valley > Richmond
Price Range (Based on Average Rates): $$
Number of rooms: 39
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Also Known As:
Best Western Richmond
Richmond Best Western

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