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All 2 Richmond hotels

BEST WESTERN Colonial Motel Richmond

161 March St, Richmond, New South Wales 2753, Australia
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34%
Ranked #1 of 2 hotels in Richmond
  • Overview
  • Reviews (23)
  • Photos (14)
  • Amenities
  • Q&A
  • Room tips (4)
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23 people have reviewed this hotel

Traveler rating
    0
    7
    4
    8
    4
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3
2
7
8
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Young
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Walk in, mouse poo on fridge. Walk to the left, mouse poo on the cupboard. Walk into the next room and put your bags down onto mouse poo. And if that isn't bad enough, cook some toast in the toaster right next to mouse poo. Went to reception to only be told that it's winter and mice come indoors. Not... More

Was this review helpful? Yes 2
Goulburn, Australia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 16, 2014

Dated cluttered poor facilities. Water pressure to shower poor, bathroom very small & cluttered, no exhaust fan. Bed uncomfortable. Parking area access restricted external lighting poor . Floor boards to restaurant loose & rotting in front of service counter.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Brisbane, Australia
Contributor
16 reviews 16 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed June 5, 2014

Bookef a spa suit ... not cheap ... spa didn't work ... tried to put the heater on didnt work ... went to clean my teeth dead silver fish in the sink. For what we paid I would have hoped for better standards. Arms on couch dusty so questionable cleanliness. Office staff pleasant and helpful. Think about somewhere else as... More

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Tamworth
Contributor
15 reviews 15 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 22, 2014

Four friends and I stayed at the Colonial from 14-17 May 2014. Although the decor is dated, the welcome was pleasant, the rooms had ample space, were very clean, the beds were comfortable, and the showers were hot. We asked for, and were provided with, a toaster. We also ate at the Restaurant - The Brasserie, on each of our... More

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Sydney, Australia
1 review
3 of 5 stars Reviewed February 17, 2014 via mobile

Arrived and discovered no tv control, phone not working. Sorted out quickly enough with staff. Beds very uncomfortable, didn't top up the little milk containers the second day. No fly screens on door or window so mozzies got in. RAAF planes fly in extremely low late at night sounds like you are getting landed on! As for the restaurant attached... More

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Sydney, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 29, 2014

I needed accommodation in Richmond so I chose this motel because Best Western is a well-known brand so I did expect that it should have certain standards. I stayed there for 4 nights in late December to early January. Check-in and check-out were quick without any fuss. My room was very spacious. It's old alright, but it's clean and was... More

Was this review helpful? Yes 1
Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 14, 2014 via mobile

Stayed here for 2 nights with my family of 5. Had a decent sized family room with kitchen. Kids had 3 single beds in one area then we had a bed in another closed off area where the kitchen was. Bathroom was large, shower had great pressure. Was a bit noisy at night with other guests banging doors. The on... More

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Sydney, Australia
Top Contributor
69 reviews 69 reviews
18 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed July 9, 2013

I chose this motel because I needed accommodation in Richmond NSW. The motel is a little faded but was clean and comfortable. I'd rate it as no more than a 3 star establishment. Staff were friendly and efficient. Everything in my room worked. Facilities were OK although the bed was a bit firm for my liking. There was an excellent,... More

Was this review helpful? Yes 1
sydney
Top Contributor
74 reviews 74 reviews
27 hotel reviews
71 helpful votes 71 helpful votes
2 of 5 stars Reviewed May 12, 2013

i didn't have high hopes initially, but they were higher than what was offered. as i always maintain, you have to match your ratings to your expectations. first and foremost, i was not expecting the shangri-la. this is a motel. in richmond. i'm not going there for a holiday. it's effectively somewhere to sleep. already, my barometer is set low.... More

Was this review helpful? Yes 1
Mooloolaba, Australia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed May 7, 2013

Unfortunately my notebook threw a hissy and I didn't access Trip Advisor, otherwise I would not have stayed. Met at reception with total disinterest and from then onwards it went downhill. Had we not driven for 8 hours and were tired we would have walked out after seeing the room.The rooms were dark, furnishings old and worn, beds that should... More

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Additional Information about BEST WESTERN Colonial Motel Richmond

Address: 161 March St, Richmond, New South Wales 2753, Australia
Location: Australia > New South Wales > Blue Mountains > Hawkesbury Valley > Richmond
Price Range (Based on Average Rates): $$
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Also Known As:
Best Western Richmond
Richmond Best Western

14 photos of this hotel

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Amenities

Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Wheelchair access
Number of rooms
39

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