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Holiday Inn Express Harrison

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10906 New Haven Road, Harrison, OH 45030
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Holiday Inn Express Harrison
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41 Reviews from our TripAdvisor Community

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    9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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Greater Cincinnati
1 review
1 of 5 stars Reviewed 3 weeks ago

Place looked OK on arrival. When I was checking in there was a very friendly lady named Pam who checked me in and had a great positive attitude. The bad was that there was a gentleman there who looked like the manager or owner who did not even look up once while I was standing there. You would think he... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Harrison, responded to this review

Dear jepguy99, Thank you for your stay and for posting a review on TripAdvisor. Your feedback is extremely important as this will help us achieve our mission to provide the perfect guest experience. It is great to know that Pam was able to assist you during your stay with us. We will share your comments to the rest of the... More 

Waukesha, Wisconsin
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

I stay at this hotel frequently for work. It is always clean and the staff is very friendly. In the 6 years I have been staying here, I had 1 bad experience and it was handled very well by the front desk. As a woman traveling alone, I ask for a room on an upper level and facing their parking... More 

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Columbus, Ohio
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 2, 2015

This will be a short review. Well, shorter than my usual one. The staff were very friendly and helpful. The room was decent enough: clean, roomy, comfortable. But the fan made a weird chattering noise all night, as though the bearings were going out (Room 105, I think); I like white noise, but this was not good. The breakfast had... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Harrison, responded to this review

Dear froehle, Thank you for taking the time to write a review about your recent stay. I am glad to hear that we were able to meet your expectations when it comes to providing a friendly service. However, allow us to apologize for any inconvenience you may have experienced with our fan. While it is regrettable that your overall experience... More 

Goode, Virginia
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed May 26, 2015

This was a very clean hotel with comfortable accommodations and a good breakfast. Service was good. Slightly difficult to find as it is on an access road by the Sunoco station. Across the street is Burger King and Arby's Mall is just down the road as are some restaurants.

Was this review helpful? Yes
Level Contributor
209 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed May 11, 2015

I stayed at this hotel for work for about 4 months, this is a very nice hotel and the staff is very friendly. I really enjoyed staying at this hotel, the rooms where nice, the breakfast was very good and I slept like a rock there, but maybe that was due to working 80+ hours a week for 4 months... More 

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Cedarburg, Wisconsin
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 11, 2015

Stayed here because of broken down car and ended up here for three nights. The staff was excellent - very friendly and accommodating. They let my father-in-law hang out in the breakfast area watching TV (like he was sitting in his own living room) and they gave us some great restaurant tips too. Thank you so much for your hospitality... More 

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Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 6, 2014

Clean,spacious and well kept hotel. Staff was very friendly. Queen suite was very large and comfortable. Good continental breakfast with a nice variety to choose from. Only problem was finding the hotel, particularly in the dark and rain. Hotel and other businesses are down a small access road between a gas station and Arby's but it is not marked so... More 

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Burr Ridge
Level Contributor
75 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed October 30, 2014

I was in the area visiting Miami University, and sadly this was the closest hotel I could find. The hotel was fine, just about 40 minutes from the university. It's what I'd expect from a Holiday Inn Express, nothing exceptional but nothing bad either. The location is right by the interstate, but I heard no traffic from my room. The... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Harrison, responded to this review

Dear Tom O, Thank you for your candid review. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have taken note of your comments... More 

Level Contributor
82 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed September 18, 2014 via mobile

The front desk people was very nice and friendly! This hotel needs an update! Carpet was dirty looking and shower needs updated wall paper coming off wall and mold on ceiling! It was hard to pull in and out of this hotel, it needs better signs! People was smoking by front entrance! Breakfast could of been better! It's ok for... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Harrison, responded to this review

Dear Harleyoso, Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re very sorry you were not satisfied with the condition of the hotel. The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome any... More 

Findlay, Ohio
Level Contributor
214 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed September 18, 2014

The entrance to this place is horrible. They need some signs or a different way to get there. It is even harder to pull out if you want to go left. The traffic is awful. Only one way in and out at this time. The hotel was clean but does need to be updated. Outside appearance not that good. Service... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Harrison, responded to this review

Dear Bigo1952, Thank you for your recent stay with us and for reviewing our property. I am pleased to know that you found our staff commendable. It is always motivating on our end to receive positive feedback from our valued guests like you. However, I am sorry that the condition of the hotel was an inconvenience. We appreciate your feedback... More 

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