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Hilton London Gatwick Airport

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South Terminal Gatwick Airport, Lowfield Heath RH6 0LL, England
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Hilton London Gatwick Airport
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4,592 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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T3TCA
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed today NEW

My husband and I stayed at this hotel the night before our holiday .we can not fault it it was very clean and the staff were very helpful We ate in Amy's restaurant and the food was very good , we would defiantly stay again .

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Essex,England.
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed today NEW

Booked this as part of my parking and had a great stay, fast check in and was able to upgrade my room to the new block of the hotel which I would recommend, the room was very clean and looked new, if your going from the south terminal it's perfect I will certainly be booking again in October.

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Redbourn, England, United Kingdom
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed yesterday NEW

Functional hotel if you are staying to catch a flight. Bar service was slow, food average. Only bad thing was in this day and age you have to pay for wifi if you want it in your room!!Its free in the public areas but not in the bedrooms. Wouldn't go again, not a memorable stay.

Was this review helpful? Yes 1
GuyHilton-GM, General Manager at Hilton London Gatwick Airport, responded to this review

Dear Justine G, Thank you for your post. I fully appreciate your comments in respect of WIFI however this is a Hilton decision and not made locally at hotel level. Please do enrol in the Hilton Hhonors loyalty programmed which is FREE to join as this entitles our Hilton Hhonors members free WIFI in all Hilton hotels. Very best regards,... More 

Sawbridgeworth, United Kingdom
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here for one night before our early flight. The price included purple parking. Very easy. Drop your car off, leave your keys, get on a bus and arrive at the Hotel. It is only 5 minutes walk into the terminal. The food it quite expensive in the hotel so we walked into the terminal to eat in the... More 

Was this review helpful? Yes 2
GuyHilton-GM, General Manager at Hilton London Gatwick Airport, responded to this review

Dear sleepysheep27, Great post and scores and I cannot thank you enough for taking the time and trouble it really is most appreciated. Very best regards, Guy Hilton General Manager More 

Kent
Level Contributor
71 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Hotel is perfect location with a lovely restaurant and the biggest and most comfortable beds. Found the room to be clean with no issues, nothing special but nice enough. Little noise of banging and talking but we managed to sleep just fine. We would for sure visit here again

Was this review helpful? Yes 2
GuyHilton-GM, General Manager at Hilton London Gatwick Airport, responded to this review

Dear Toni B, I was delighted to see the terrific scores you gave and read you comments and thank you so very much. I was extremely pleased to see you would return to this hotel and thank you so much for saying so! Very best regards, Guy Hilton General Manager More 

Belfast, United Kingdom
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Excellent value for money. Very comfortable room and nice restaurant. Bed and bedding were very clean and comfortable. Bathroom more than adequate with bath and shower. Unfortunately, left at 4am so didn't have a chance to sample breakfast.

Was this review helpful? Yes 1
GuyHilton-GM, General Manager at Hilton London Gatwick Airport, responded to this review

Dear Karen W, Fantastic post and scores and I am very grateful to you. Thank you!! Guy Hilton General Manager More 

Crewkerne, United Kingdom
1 review
2 of 5 stars Reviewed 2 days ago NEW

I do not expect to have to ask the receptionist how to turn off the shower. I have stayed in other Hiltons which offer better value for money. This one trades on its location, but offers poor value in other respects.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
GuyHilton-GM, General Manager at Hilton London Gatwick Airport, responded to this review

Dear Mary T, I was sorry to read of the inconvenience caused and please accept my apologies. Sincerely, Guy Hilton General Manager More 

Travelers are raving about these Lowfield Heath hotels

Bristol
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Arrived on a delayed flight from Rome so that may have clouded my judgement of this hotel. However when they say connected to the airport they don't mean in the same way as the Sofitel is connected, they mean that you have to walk through the car park to get to the hotel. That said, it's undercover and at least... More 

Was this review helpful? Yes 1
GuyHilton-GM, General Manager at Hilton London Gatwick Airport, responded to this review

Dear RobWarmley, I was sorry to see the scores we achieved however enjoyed reading your proper 'review'. Best regards, Guy Hilton General Manager More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed at the Hilton Gatwick as we had an early flight the next morning. Opted for an executive room - well worth it! Excellent service in the lounge - good variety of food and drinks. Room was lovely - in the newer part of the building. Very clean and quiet. We will definitely return here.

Was this review helpful? Yes 1
GuyHilton-GM, General Manager at Hilton London Gatwick Airport, responded to this review

Dear Jennifer L, I was absolutely delighted to see the scores given and read your post. I was equally pleased to read you would return to us and thank you so much for saying so! Very best regards, Guy Hilton General Manager More 

edinburgh
Level Contributor
127 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great hotel for an overnight stay before catching an early flight. Very friendly check in staff, good choice of food at the buffet in the evening and a great breakfast. Overall a good hotel and a lovely big room with a very comfy bed to sleep in.

Was this review helpful? Yes 1
GuyHilton-GM, General Manager at Hilton London Gatwick Airport, responded to this review

Dear lisa1875, Terrific scores and feedback and I cannot tell you how grateful I am that you would take the time to post. Thank you so much, Best regards, Guy Hilton General Manager More 

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