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All 2 Lowfield Heath hotels

Hilton London Gatwick Airport

4.0 of 5 Hotel   |   South Terminal Gatwick Airport, Lowfield Heath RH6 0LL, England
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A recent review
4 of 5 stars reviewed 3 days ago
mrsmarrs rochester
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed today NEW

Excellent location for easy access to gatwick south terminal via a covered walkway, about 10 min walk. Bar food was well presented and good but expensive. Sadly for a top name hotel the room was poor. We were at furthest end of corridor (someone had to be). The room smelled smokey and with no air conditioning it was too warm... More

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uk
Senior Contributor
49 reviews 49 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Party of 4 stayed in connecting rooms overnight, arrived at 22:30 and were leaving early at 4:30 am for a Gatwick flight. Location great for South terminal, hotel was clean and comfortable, HOWEVER have never been kept awake in any hotel by a yapping, barking dog before!.Just about to get into bed and realised there was a very noisy dog... More

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GuyHilton-GM, General Manager at Hilton London Gatwick Airport, responded to this review

Dear UkCallie, Thank you for your post. I was not impressed either that a dog had been covertly brought into this hotel and I am so very sorry for the disturbance it caused you and other guests. We do accept pets: there are however very stringent regulations that the owner of this animal did not adhere to. The situation I... More

rochester
Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here with a deal for one night stay and 8 nights parking before an early flight. Nice hotel standard hilton decor and facilities. Lobby area was good for drinks and people watching. Dinner had limited choices ended up in the buffet downstairs. Reasonably priced. Easy to get to gatwick south terminal. Avoid rooms near lifts-very noisy!

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GuyHilton-GM, General Manager at Hilton London Gatwick Airport, responded to this review

Dear mrsmarrs, Great post and thank you so much! Best regards, Guy More

Brisbane, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed a night in transit and had to transfer from one terminal to the other and then back again in the morning- my mistake when booking the hotel. The rooms were basic and were surprised there was not fridges in the rooms. We were almost going to move and pay for an upgrade just to have a fridge (as... More

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GuyHilton-GM, General Manager at Hilton London Gatwick Airport, responded to this review

Dear Aussiex3 , Great post and thanks so much! Regards, Guy More

Ossett, United Kingdom
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for an overnight stay before a flight to Barbados and it was really convenient, especially as we were flying from the south terminal. Check in was very quick, and although the lift from the drop off point to reception was out of order, the porter helpfully carried up our cases. The room was really clean and suited... More

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GuyHilton-GM, General Manager at Hilton London Gatwick Airport, responded to this review

Dear Jonlfc, Great post and thank you so much for taking the time to relay your feedback, it is most appreciated. Best regards, Guy More

Hinckley, United Kingdom
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Firstly we had a wonderful welcome at the front desk for check-in, there were apples being given away too which is a nice touch. As diamond VIPs we upgraded from the double rooms that we booked to King Executives on the 4th floor. One of our party is disabled and the staff looked after him very well. The rooms on... More

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GuyHilton-GM, General Manager at Hilton London Gatwick Airport, responded to this review

Dear StuartUK30, Thank you for a great post overall, and my apologies for the service issue experienced. I have discussed it with my team. Kindest regards, Guy More

Lincolnshire, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great and easy access to the airport. Stayed 3 nights and room was quite quiet except for the odd occasional door slamming. Room spacious with 2 hairdryes (although not very powerful). Only complaint was the floor carpet looked bitty and dirty - either: 1- they didn't hoover, 2 - hoover not working properly or not powerful enough, 3 - was... More

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GuyHilton-GM, General Manager at Hilton London Gatwick Airport, responded to this review

Dear jadeg100, Thank you for your post: I do hope that you brought the carpet issue to the attention of my team? and please accept my apologies that such a thing marred your stay with us. Best regards, Guy More

Paris, France
Contributor
18 reviews 18 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The main asset of this hotel, evidently, is its location, just a walk away from Gatwick's south terminal. This being said, it's fairly expensive for what are smallish though practical rooms. However, depending on the type of booking, we had to pay extra for internet, which is ridiculous. We stayed there twice recently. Both times, the reception staff was very... More

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GuyHilton-GM, General Manager at Hilton London Gatwick Airport, responded to this review

Dear adgent, Thank you for your post , your comments and feedback are most appreciated. Regards, Guy More

England
Top Contributor
57 reviews 57 reviews
23 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed for one night pre flight, the only downer for me was the walk from the terminal was quite a bit further than I thought when booking but still convenient to not need a taxi in the morning. I asked for a quiet room and was allocated one by the attentive receptionist, like the free apples on the counter! Comfortable... More

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GuyHilton-GM, General Manager at Hilton London Gatwick Airport, responded to this review

Dear panda60, Great post and I am very grateful! Best regards, Guy More

Cheltenham
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Myself, husband and two kids stated at the Hilton before flying to Barbados. We have stayed there before and knew how convenient it is to get into the terminal and that's why I chose this hotel. I also chose it because they had a really good offer and I paid less than £100 for the four of us including breakfast.... More

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GuyHilton-GM, General Manager at Hilton London Gatwick Airport, responded to this review

Dear BacardiCheltenham, Great post made even better as it represents a family! and confirmation that you will return! Thank you so very much, Kind regards, Guy More

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Additional Information about Hilton London Gatwick Airport

Also Known As:
Hilton London Gatwick Airport Hotel Lowfield Heath
Hilton London Gatwick Airport Hotel
Hilton Hotel Lowfield Heath
Hilton Lowfield Heath
Lowfield Heath Hilton
Hilton London Gatwick Airport Lowfield Heath, UK - England
Address: South Terminal Gatwick Airport, Lowfield Heath RH6 0LL, England
Phone Number:
Location: United Kingdom > England > West Sussex > Lowfield Heath
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Lowfield Heath
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton London Gatwick Airport 4*
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