We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton London Gatwick Airport

4.0 of 5 South Terminal Gatwick Airport, Lowfield Heath RH6 0LL, England
Hotel website
Click for phone number
Special Offer
Park & Fly from £139
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hilton London Gatwick Airport
Professional photos View all
Browse nearby
Hilton London Gatwick Airport
Write a Review

3,582 reviews from our community

Traveler rating
    675
    1,260
    912
    454
    281
See reviews for
733
1,551
269
521
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (738)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (3582)
  • Mar-May only
    (761)
  • Jun-Aug only
    (1043)
  • Sep-Nov only
    (1040)
  • Dec-Feb only
    (738)
All months
Norwich, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

Parking worked well, the driver was waiting to collect the car on our arrival. Check in was fine, though later I noticed a very long queue. Room looked ok, but there weren't enough towels and no floor mat. As the extractor didn't work the shower was the first sauna of the holiday. Amy's restaurant was quiet when we walked in... More

Was this review helpful? Yes
London, England
Senior Contributor
26 reviews 26 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

I thought I'd like to share with you my recent experience with the Hilton @ London Gatwick Airport. My Dad was travelling back to Canada and is classed as a Mobility Impaired Person (MIP) and has trouble walking long distances over 100mtrs, well he was heading back for a transatlantic flight with the usual 2 large suitcases and carry on... More

Was this review helpful? Yes
ramsgate
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed just one night back in sept , ready for our holiday to jamaica. Arriving at 2.30 pm check in was quick and we were offered the executive lounge at a very cheap price=. After a bit of a walk we got to our room in the new wing , the room was a nice size and very clean ,... More

Was this review helpful? Yes 1
Weston super Mare, United Kingdom
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed at the Hilton, Gatwick on the night of our return flight back to Gatwick. It is so convenient to be able to walk through the walkway directly into the hotel, without actually going properly outside. It is an extremely big hotel, so there was a fair walk to our room, but it was of a very decent size, spotlessly... More

Was this review helpful? Yes
Lexington, Kentucky
Contributor
13 reviews 13 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Got a complimentary Upgrade to an Executive room with access to the Executive Lounge. I have traveled through many hotels and Many lounges and can tell you that the Lounge here was stocked with a wide variety of foods and drinks. Not the typical snack food you expect with some soda water and coffee but a very wide selection. I... More

Was this review helpful? Yes
GuyHilton-GM, General Manager at Hilton London Gatwick Airport, responded to this review

Dear MattKYFL, I Cannot tell you how much I enjoyed reading your post and thank you so very much for taking the time and trouble to do so. It really is appreciated. Very best regards, Guy More

London, United Kingdom
Top Contributor
89 reviews 89 reviews
16 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is huge. It has loads of facilities in the reception area including a shop, Costa coffee and fitness club. I had to wait quite a while to check-in to this hotel and there was a queue to check-out too so make sure you allow some time. My room was in the new building which was quite a walk... More

Was this review helpful? Yes
GuyHilton-GM, General Manager at Hilton London Gatwick Airport, responded to this review

Dear Dan H, Great post and thank you for your very positive feedback I was particularly pleased to read you slept well and thank you for saying so, it really is so important. Very best regards, Guy More

East Sussex
Contributor
20 reviews 20 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here prior to a long flight. Booked with 16 days parking via Holiday Extras which worked very well. Spotlessly clean room, lovely toiletries, comfortable bed. Just a short walk to the terminal where there are places to eat (recommend Giraffe) if you don't want to eat in the hotel. Would definitely stay again.

Was this review helpful? Yes
GuyHilton-GM, General Manager at Hilton London Gatwick Airport, responded to this review

Dear Sussexlady53, Thank you so very much for a great post and scores and I was particularly delighted to read that you would return and we very much look forward to welcoming you back with us in the near future. Very best regards, Guy More

essex, United Kingdom
1 review
3 of 5 stars Reviewed 4 days ago NEW

mattress left me in considerable discomfort for the next few days as very uncomfortable, both of us got very little sleep as a result. Problem reported and we are still awaiting feedback. Sink plug we could not release so almost flooded the bathroom. Only there for 1 night fortunately. The receptionist informed us that they had just replaced some mattresses,... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
GuyHilton-GM, General Manager at Hilton London Gatwick Airport, responded to this review

Dear John P, Thank you for your post and I believe Karen Ballam my PA has been in touch with you via a separate medium? May I offer my apologies to those already given by Karen and we look forward to welcoming you back with us. Very best regards, Guy Hilton More

Glasgow, United Kingdom
Contributor
19 reviews 19 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Only in this hotel for 4 hours as our flight was delayed so was only in bed for 4 hours it was lovely bed was so comfy didnt get to use free tea and coffee did have a shower everything was great pity i couldnt have stayed longer maybe next time

Was this review helpful? Yes
GuyHilton-GM, General Manager at Hilton London Gatwick Airport, responded to this review

Dear Jeanie160, I cannot tell you how grateful I am to you for the scores given and the very positive feedback. It really is so appreciated. Thank you! Kidnest regards, Guy More

Brighton, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Arrived late Friday night. Asked for a non smoking room but that was a waste of time, it stunk of cigarettes and the bathroom floor was so dirty . The whole place needs a good clean and upgrade. The room was not good but the breakfast was. Next time i will go to the Premier Inn far superior.

Was this review helpful? Yes
GuyHilton-GM, General Manager at Hilton London Gatwick Airport, responded to this review

Dear Marilyn R, Thank you for taking the time and trouble to pass on your impression and I am sorry that on this occasion we did not reach your expectations. I do hope however that we might encourage you back with us as your experience is not at all indicative of the very large majority of our guests and we... More

Travelers are raving about these Lowfield Heath hotels

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hilton London Gatwick Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton London Gatwick Airport

Address: South Terminal Gatwick Airport, Lowfield Heath RH6 0LL, England
Phone Number:
Location: United Kingdom > England > West Sussex > Lowfield Heath
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton London Gatwick Airport 4*
Number of rooms: 821
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Orbitz, Priceline, Agoda, Cheap Tickets, Hotels.com, Odigeo and Tingo so you can book your Hilton London Gatwick Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton London Gatwick Airport Hotel Lowfield Heath
Hilton Hotel Lowfield Heath
Hilton Lowfield Heath
Lowfield Heath Hilton
Hilton London Gatwick Airport Lowfield Heath, UK - England

549 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (503)
Viewed
Bathroom (116)
Viewed
Room/suite (179)
Viewed
Hotel & grounds (24)
Viewed
Dining (12)
Viewed
View from room (12)
Viewed
Other (160)

Management photos: Courtesy of the property manager

Viewed
All management photos (47)
Viewed
Room/suite (17)
Viewed
Dining (4)
Viewed
Hotel & grounds (8)
Viewed
Business center/function rooms (3)
Viewed
Bathroom (1)
Viewed
Other (14)
Hotels you might also like...
Check In Check Out
Price Your Stay