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All 2 Lowfield Heath hotels

Hilton London Gatwick Airport

4.0 of 5 Hotel   |   South Terminal Gatwick Airport, Lowfield Heath RH6 0LL, England
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Ranked #1 of 2 hotels in Lowfield Heath
A recent review
4 of 5 stars reviewed yesterday
Chrissy H Northampton, England, United Kingdom
  • Reviews (3,351)
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3,351 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (682)
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English first
Northampton, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

My Husband and I stayed here for 1 night before our flight. The hotel is very big with lots of people around especially in the lobby but once in the room, it is very quiet with the added bonus of fantastic double glazing on the windows so that you can hardly hear the aeroplanes flying over. The room was very... More

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Farnborough, United Kingdom
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We were stuck here for 27 hrs after our Thomas cook flight was delayed. They claim it went technical and now they are trying to get out of paying any compensation. The hotel is tired and the food and drinks expensive. The rooms are basic and there is no amenities. It is basically a stop over hotel for flight crews.... More

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GuyHilton-GM, General Manager at Hilton London Gatwick Airport, responded to this review

Dear Khufu120, Thank you for your post and I am sorry to read of the issues your experienced. Best regards, Guy More

Travelers are raving about these Lowfield Heath hotels

Cambridgeshire
Top Contributor
65 reviews 65 reviews
13 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Booked a triple room for one night end of July. The room was a good size and the bed for our son was larger than a standard single which was great. Pretty clean on the whole, particularly the bed linen and bathroom. It looked like we struck lucky and were given one of the recently renovated rooms. It was also... More

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GuyHilton-GM, General Manager at Hilton London Gatwick Airport, responded to this review

Dear PMurray, Great post, scores and feedback and I am extremely grateful! Thank you. Best regards, Guy More

Cleveland, United States
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

I had a very early morning flight and needed to be close to the airport. This location is attached to the south terminal at Gatwick and a short walk to the departure ticketing counter. The staff were attentive and eager to serve. The restaurant buffet had an outstanding selection of tasty food. Rooms were comfortable, quiet and clean. I highly... More

Review collected in partnership with Hilton Hotels & Resorts

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GuyHilton-GM, General Manager at Hilton London Gatwick Airport, responded to this review

Dear Susan F, I was absolutely delighted to see the scores you gave and to read your comments and thank you so very much for taking the time to pass on your experience and your thoughts, they really are most appreciated! Very best regards, Guy More

Oxford, United Kingdom
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My family (two adults and two small children) stayed at the Hilton for one night before catching a very early flight to Portugal. The hotel is conveniently located with a tunnel connecting it to the south terminal. We parked our car in the designated parking bay and after dropping off our keys were directed to the main reception, a short... More

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GuyHilton-GM, General Manager at Hilton London Gatwick Airport, responded to this review

Dear Julia J, Thank you so much for your post and very positive feedback, it really is most appreciated. I do hope we will have the pleasure of welcoming you back with us? Very nest regards, Guy Hilton More

Pontypridd, United Kingdom
Contributor
15 reviews 15 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Once again an excellent visit prior to travelling to the Cote d'Azur. Booked an executive room which with use of the executive lounge was great value. Check in was quick, friendly, but the room was in the new section of the hotel so it was a long walk. The room itself was clean, tidy, well proportioned (pretty standard for the... More

Was this review helpful? Yes 2
GuyHilton-GM, General Manager at Hilton London Gatwick Airport, responded to this review

Dear BwlBoy, I am so very grateful to all our guests for their comments and feedback however it is particularly pleasing to read that we have reached the expectations of our return clientele and thank you so very much for your continued support and confidence! Very best regards, Guy More

England, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We booked a room including 9 days parking, dinner and breakfast. Upon arrival we were upgraded to an adjoining room with the children so basically got two rooms for the price of one! The kids loved this and so did we. The food was of a good standard. The parking was straightforward and professional. The accommodation was clean, if a... More

Was this review helpful? Yes 1
GuyHilton-GM, General Manager at Hilton London Gatwick Airport, responded to this review

Dear Simon A, Great post and fantastic scores and I am extremely grateful. Thank you so much! Very best regards, Guy More

Senior Contributor
23 reviews 23 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Short review as I'm about to board my plane. Location-perfect, so close to terminal. Staff-friendly and helpful. Room-huge. We had a family room for 5. Massive. Plus loads of towels, coffee etc. Overall. Clean, tidy and perfect for a airport hotel. Only negative is the room numbers are as random as can be.

Was this review helpful? Yes 2
GuyHilton-GM, General Manager at Hilton London Gatwick Airport, responded to this review

Dear Gavinmcdaid, Fabulous scores and I am very pleased you enjoyed your stay with us and thank you so much for saying so! Very best regards, Guy More

Senior Contributor
21 reviews 21 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

A nice hotel with comfy beds and spacious rooms, however our floor STUNK of fags which was interesting considering we where on a non smoking floor. Other than that there was not much wrong with the hotel and it was very convenient (right next to the terminal)

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GuyHilton-GM, General Manager at Hilton London Gatwick Airport, responded to this review

Dear Oll B, Thank you for your post and at the outset please accept my apologies for the smell of cigarette smoke. We only have 22 smoking rooms out of 821, and all are located together on the 2nd floor. Please be assured that if we can prove smoking is or has taken place in a non smoking room, we... More

London, United Kingdom
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Worst hotel we have ever stayed in. The staff are so rude. Bar man tried to charge me service charge even though I was sat at the bar. Food was overpriced and dreadful. I was leaving early to catch a flight and they tried to make me pay an extra £30 for drinks I never had. They asked me to... More

Was this review helpful? Yes 2
GuyHilton-GM, General Manager at Hilton London Gatwick Airport, responded to this review

Dear juliet2010, Thank you for your post and at the outset please accept my sincerest of apologies for the very poor impression given. Whilst service charge is a procedure throughout the Hilton estate and not made locally at hotel level, the other issues raised I assure you are not at all indicative of the service strategy we wish to deliver.... More

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Additional Information about Hilton London Gatwick Airport

Address: South Terminal Gatwick Airport, Lowfield Heath RH6 0LL, England
Phone Number:
Location: United Kingdom > England > West Sussex > Lowfield Heath
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton London Gatwick Airport 4*
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Also Known As:
Hilton London Gatwick Airport Hotel Lowfield Heath
Hilton Hotel Lowfield Heath
Hilton Lowfield Heath
Lowfield Heath Hilton
Hilton London Gatwick Airport Lowfield Heath, UK - England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Class
Number of rooms
821

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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