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The New Sussex Hotel

Certificate of Excellence
182 South Street, Lancing BN15 8AU , England
Hotel amenities
The New Sussex Hotel
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Ranked #2 of 4 Lancing B&B and Inns
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 weeks ago
steven r Milton Keynes, United Kingdom
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84 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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  • English first
  • German first
  • Italian first
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    (23)
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Milton Keynes, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

on business in Worthing so have been staying here for nearly 5 months, from the first night I checked in here it has been a pleasure, the bar staff are friendly and very professional, The rooms are immaculate every day I return from work, I eat there all the time and the food never disappoints. the bar has a nice... More 

Was this review helpful? Yes 1
Fiona K, Owner at The New Sussex Hotel, responded to this review

Ahhh thanks ! what a lovely review and in response you are a perfect guest : ) ! kind regards, Fiona More 

Norfolk
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I took my Mother and husband to this hotel for Sunday lunch as this was recommended to us as having good food,and being easy access for a wheelchair.Yes the access was good,but that is where it stopped.My Mother`s salmon was completely raw . As partly blind she didn`t notice till too late .The salad consisted of stringy green items we... More 

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Fiona K, Owner at The New Sussex Hotel, responded to this review

Apologies you had such an unsatisfactory lunch, I was not aware of any complaint or I would have come over personally. Indeed we have found a new chef since you dined we take our food very seriously and I will investigate what went on the day as to why a complaint did not reach myself or my husband as there... More 

Level Contributor
3 reviews
1 of 5 stars Reviewed 2 weeks ago

I booked this hotel for the weekend, after traveling 5 hours from Manchester I arrived to be greeted by a blonde snotty bar staff, we were then told there were only the Friday booking that went through as they had no more rooms for the Saturday, they were fully aware we were arriving with a 3year old and told us... More 

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Fiona K, Owner at The New Sussex Hotel, responded to this review

Dear Kim, None of your report is quite true is it ? On checking in I informed you our wifi was down, and we had not received your booking and you told me you had only booked it an hour ago so we were completely unaware you were travelling with a young child. My husband, son and I all tried... More 

King's Lynn, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here this weekend, and it was wonderful. There is a very large beer garden plenty of room for kids to run around. We didn't eat there, however, the food sounded and looked amazing from what we saw. We stayed in the new suite, it's was lovely, it has been decorated in an luxury decor, with a lovely bathroom.... More 

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Fiona K, Owner at The New Sussex Hotel, responded to this review

Oh thank you such a lovely review ! Fiona & Andy x More 

Gillingham, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed for one night to go to the Festival of speed. Only booked a week before and got the last available room so we weren't expecting too much. We got lucky and were given the New Sussex suite. A huge and very comfortable bed and the addition of a settee. So much better than having to sit on the bed... More 

Was this review helpful? Yes 1
Fiona K, Owner at The New Sussex Hotel, responded to this review

Hi thank you for the lovely review ...just catching up with this : ) Fiona & Andy x More 

Brighton, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 26, 2015

Had a very nice weekday lunch here with some colleagues. We all had burgers and fries which was well presented and very tasty. Overall atmosphere was quite but pleasant. The Landlord is extremely friendly and helpful and bought our second round of drinks to the table since we were still eating. Service on both drinks and food was a tiny... More 

Was this review helpful? Yes 1
Norfolk
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 29, 2015

At the risk of suffering the wrarh of the owners (see other reviews that have negative feedback) we came here on a flying trip for sister's birthday. Paid £130 for a family room which was supposed to be a double bed and a single. I was very disappointed that in fact it was twin beds with just a mattress on... More 

Was this review helpful? Yes
Fiona K, Owner at The New Sussex Hotel, responded to this review

Hi, We have recently taken over the New Sussex Hotel, and I have not responded to any reviews previously : ) . booking.com quite often specifies only a triple or a dbl bed, when we get the booking in, sometimes a guest has stated a preference of twin or dble, but quite often if that is not stated it is... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 11, 2015

We had a delicious lunch at the hotel today with great friendly service. The food was served very quickly and this hotel is in walking distance to the sea front. We would definitely recommend and the staff were very helpful.

Was this review helpful? Yes 1
Brighton and Hove, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 15, 2015

We've just returned from a lovely night away staying at the New Sussex Hotel in Lancing. We arrived at about 7 and were shown our room - sea view, freshly deccorated, larger bed with crisp white linen. We then went to the bar and I had my free glass of bubbles and my husband had Harvey's. The menu was very... More 

Was this review helpful? Yes 4
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 28, 2015

Stayed here for 3 nights and everything was excellent.The staff were very helpful,and the en suite room i had was spotlessly clean.The breakfast was perhaps a litte on the small side,but tasty nontheless.I had to skip breakfast on my last morning,so the owner kindly provided a packed lunch.I'd have no hesitation in recommending this hotel/pub.

Was this review helpful? Yes 1
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