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The New Sussex Hotel

Certificate of Excellence
182 South Street, Lancing BN15 8AU , England
Hotel amenities
The New Sussex Hotel
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Ranked #2 of 4 Lancing B&B and Inns
Certificate of Excellence
A recent review
3 of 5 stars reviewed 3 weeks ago
Joykat Norfolk
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79 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Norfolk
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

At the risk of suffering the wrarh of the owners (see other reviews that have negative feedback) we came here on a flying trip for sister's birthday. Paid £130 for a family room which was supposed to be a double bed and a single. I was very disappointed that in fact it was twin beds with just a mattress on... More 

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Fiona K, Owner at The New Sussex Hotel, responded to this review

Hi, We have recently taken over the New Sussex Hotel, and I have not responded to any reviews previously : ) . booking.com quite often specifies only a triple or a dbl bed, when we get the booking in, sometimes a guest has stated a preference of twin or dble, but quite often if that is not stated it is... More 

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 11, 2015

We had a delicious lunch at the hotel today with great friendly service. The food was served very quickly and this hotel is in walking distance to the sea front. We would definitely recommend and the staff were very helpful.

Was this review helpful? Yes 1
Brighton and Hove, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 15, 2015

We've just returned from a lovely night away staying at the New Sussex Hotel in Lancing. We arrived at about 7 and were shown our room - sea view, freshly deccorated, larger bed with crisp white linen. We then went to the bar and I had my free glass of bubbles and my husband had Harvey's. The menu was very... More 

Was this review helpful? Yes 4
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 28, 2015

Stayed here for 3 nights and everything was excellent.The staff were very helpful,and the en suite room i had was spotlessly clean.The breakfast was perhaps a litte on the small side,but tasty nontheless.I had to skip breakfast on my last morning,so the owner kindly provided a packed lunch.I'd have no hesitation in recommending this hotel/pub.

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Bournemouth, United Kingdom
Contributor
15 reviews 15 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 9, 2015

Two friends, my partner and I visited The New Sussex Hotel on New Year's Eve and stayed for the night. Firstly we went expecting too much as the rooms were above the pub down stairs BUT they were absolutely stunning! We took two room on the second floor and the beds were beautifully laid out, with new slippers and plenty... More 

Was this review helpful? Yes 3
Crawley, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 13, 2014

Who would of thaught. Fantastic hotel great bar/pub. Live music, great staff. High quality onsuite rooms, will definitely stay again if in the area, which i advise anyone to do. Parking is on the main street outside which was hassle free.

Was this review helpful? Yes 2
Redhill, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 17, 2014

we stayed here for one night to attend a family party. at first we thought it to be a bit pricey for a room above a pub. but was pleasently suprised. the staff on arrival were very curtious we stayed in room four on the second floor and found the room to be very nice indeed. superking sized bed which... More 

Was this review helpful? Yes 1
Plymouth, United Kingdom
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 15, 2014

Yes it is rooms above a pub-which gets busy and the road is noisy. However the rooms were clean, well designed and comfortable, the staff were helpful and the cooked breakfast was really good. Waking up to sea views, a friendly welcome and happy stomachs was worth the odd siren in the night (emergency vehicle not greek enchantress!).

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Wimbledon, London,U.K.
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 7, 2014

After reading many reviews of The New Sussex Hotel we had high expectations. What a disappointment. A high price to pay for basic facilities, a noisy room and a poor breakfast, with toast that felt like polystyrene. An experience not to be repeated.

Was this review helpful? Yes 2
Mutley123Brighton, Owner at The New Sussex Hotel, responded to this review

This reply to a bad review will be fun, as I expected it & indeed have been looking forward to it. Hello, "PINKWOMBLES FROM WIMBLEDON" says it all really.... On your arrival to The New Sussex Hotel, you were greeted by myself, Patrick, the owner, following the check in proceedure, I courteously showed you & your female companion to your... More 

Worcester, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 16, 2014

We stayed at the New Sussex Hotel for the Festival of Speed in July. The room was spacious and spotless, the beds very comfortable and the owner, the chef and the rest of the team were so friendly and helpful. We felt so welcome, it was just like a home from home, and nothing was too much trouble. The food... More 

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Amenities