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All 1 Haywards Heath hotels »

BEST WESTERN The Birch Hotel

3.0 of 5
Lewes Road, Haywards Heath RH17 7SF, England
Hotel amenities
BEST WESTERN The Birch Hotel
3.5 of 5 stars 38 Reviews
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38 reviews from our community

    Trip type
Traveler rating
    4
    12
    12
    8
    2
Date Rating
Gloucester, United Kingdom
Contributor
16 reviews 16 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 28, 2012 NEW

The room was pleasant, eveything was spotless. Bathroom had excellent powerful shower, was spotless and looked recently fitted. Bed was comfortable but a little smaller than we are used to. Staff were universally pleasant. We were there for one of the hottest nights of the year so far. As with all hotels the room was too hot and we slept... More

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Edinburgh, United Kingdom
Contributor
20 reviews 20 reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 24, 2012 NEW

Good bar snack, pleasant staff. Room was smallish but clean and well maintained. I left early in the morning so didnt have time for breakfast. I would go back. More

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Fareham, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 22, 2012

We stayed on an inclusive bed, breakfast and dinner rate- if anyone else does the same make the most of the dinner as you get three courses included in the cost and the food is varied and of a very high standard. The room was relatively small, however the bathroom was a nice size and everything was very clean and... More

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UK
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 10, 2012
1
person found this review helpful

I have just returned from a couple of days at the Birch for a wedding. The "cheap" rate for wedding guests was just a few pounds off the full price, which was a bit disappointing, but where else were we going to stay? We checked in very early, parked easily and hadn't expected the room to be ready, but it... More

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Gibraltar
1 review
4 of 5 stars Reviewed March 9, 2012

After reading a few of the reviews on here, I wasn't looking forward to staying at The Birch - I was expecting the worse - but in fact it was anything but horrid! The room I had was a good size and it was spotless - had tea and coffee making facilities which were replenished daily. The breakfast was really... More

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Gibraltar
1 review
4 of 5 stars Reviewed March 9, 2012

It was a very pleasant stay. Breakfast was good,food at the bar was good,Everything very clean. The only bad thing was that the bed was too short. But other than that everything was great! More

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Chichester, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed February 2, 2012
1
person found this review helpful

I have stayed in this hotel on business several times in many different rooms. In most rooms the noise from the road just outside is unbearable. Then you have the constant banging of the fire doors, stomping on the timber stairs. On some visits especially late arrivals it was difficult to get a parking space. Cleanliness is a problem, especially... More

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Matthew Milliken, General Manager at BEST WESTERN The Birch Hotel, responded to this review
February 6, 2012

Dear Sir, I would first of all like to thank you for your review on Trip Advisor on the 3rd February 2012. I was very disappointed to read that you did not enjoy your stay with us. I have spoken with all the reception team it would seem you did not make your feelings known to us at the time... More

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Contributor
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Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 1, 2012

Tiny, single room for the same price as a double. The bed was so lumpy I ended up sleeping on the floor for most of the night - which is hard with a single duvet and little space between the bed and desk chair. I'm only 5'3" and my feet were touching the unit at the end of the bed!... More

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Rochester, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 17, 2012
1
person found this review helpful

The Birch Hotel offers you a once in a life time opportunity to relive you child hood. If you want to remember what it is like to sleep in a bed made for a ten year old. To be able to turn over the large TV at the end of your bed with your toes and the chance to soak... More

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Matthew Milliken, General Manager at BEST WESTERN The Birch Hotel, responded to this review
February 1, 2012

Dear Sir, I would first of all like to thank you for your review on Trip Adviser on the 17th January 2012. I was very disappointed to read that you did not enjoy your stay with us. I have had a look at our records and we have not had any complaints from guests in sometime, after speaking with all... More

Brighton, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 10, 2011

My brother held his wedding here, the food was excellent and the day went without a hitch, everyone had a lovely time. The staff were accommodating and friendly. The room was clean and airy and I had the best nights sleep in a long, long time!! My only gripe is that check out was still 11am on a Sunday...none of... More

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Additional Information about BEST WESTERN The Birch Hotel

  • Best Western Haywards Heath
  • Haywards Heath Best Western
Address: Lewes Road, Haywards Heath RH17 7SF, England
Price Range: $$

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BEST WESTERN The Birch Hotel
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