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The Hickstead

Certificate of Excellence
Jobs Lane, Bolney RH17 5NZ, England
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306 Reviews from our TripAdvisor Community

Traveler rating
    129
    118
    43
    14
    2
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54
146
6
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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English first
  • All months
    (306)
  • Mar-May only
    (98)
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    (78)
  • Sep-Nov only
    (71)
  • Dec-Feb only
    (59)
All months
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

I have just returned from a wedding held at The Hickstead. Frankly they were great, attentive chatty and polite and made sure the day went well for the guests and happy couple. The food both the three course meal and breakfast were of a good standard. The only drawback for me is that the accommodation is starting to show its... More 

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Upminster, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed yesterday NEW

We chose this hotel because of its proximity to the South Downs and Brighton. The hotel is in a quiet location near the A23. The overall decor is tired and dated although all the staff were very friendly and helpful.

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Bognor Regis, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

My wife and I spent a voucher on an afternoon tea (coffee!!) in The Hickstead today, to celebrate an anniversary. Marvellous coffee and food, good service, - more than made up for the weather. It didn't help our waistlines though - best saved for a special treat! ROBERT DEWICK

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Chichester, United Kingdom
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I arrived just before 9 pm. this hotel is in the middle of nowhere. The restaurant was closed and it was only touch n go whether I would be fed. Luckily Chef agreed and his food is excellent as was Head Chefs . Not good though if you are a late arrival. I found the hotel to have deteriorated visually... More 

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England
Top Contributor
143 reviews 143 reviews
68 hotel reviews
264 helpful votes 264 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I tried to book afternoon tea but was told "we're full as we don't have enough staff". Well here's an idea - get some more so you can actually provide a service! This was on a Sunday morning for that afternoon, so not exactly last minute.

Was this review helpful? Yes 1
Hickstead, General Manager at The Hickstead, responded to this review

Thank you for your comments following your phone call yesterday morning . I was sorry to read your comments and can assure you that staffing was not an issue but more the fact that all our space had already been booked for yesterday . Staffing of course and getting the right amount is always an issue so we can provide... More 

Port Talbot, Wales, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a lovely relaxing stay last weekend, the staff without exception were friendly and welcoming. Our room was lovely, fresh and clean, the bed linen was spotless and very comfortable. The breakfasts are very good and again the service is excellent. We had some very helpful advice on planning our trip to Brighton on the Saturday and even maps... More 

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Hickstead, General Manager at The Hickstead, responded to this review

I was really pleased that you had a lovely weekend and were well looked after .Delighted also that you enjoyed your day visit to Brighton We hope to see you back soon Kind Regards Giles Paul More 

Brighton, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Must say how never had such a scrumptious tea ! This quaint ,cosy welcoming hotel is a gem !! A 3 tier cake stand full of homemade cakes all my favourites and so fresh !! Tasty sandwiches with a large variety of fillings with crusts cut off to perfection ! Then scones all homemade with endless cream !! What made... More 

Was this review helpful? Yes 1
Hickstead, General Manager at The Hickstead, responded to this review

Delighted you enjoyed your tea and were well looked after . Do come back and see us before Mother's Day Giles Paul General Manager More 

Hassocks, United Kingdom
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We had the pleasure of an extended visit of over a week while work was done on our house. As usual we were made to feel very welcome and greeted like old friends. As we had an extended stay we had an opportunity to sample the food at the restaurant. We knew it was good but it seems to have... More 

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Hickstead, General Manager at The Hickstead, responded to this review

Thank you for your feedback after your distress visit caused by your house flood problems . I hope that you are making some progress and I am pleased that we had the chance to look after you again and the team will be delighted to see that their efforts are appreciated Kind Regards Giles Giles Paul General Manager More 

Chippenham, United Kingdom
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 26, 2015

The receptionist was always pleasant and even managed to get me some green tea for our room. The beds were comfy, perhaps the room was a little too warm at times. Facilities were ok but nicely clean. Breakfast was nicely done. Little things like qood quality cooking of the scrambled eggs, tasty mushrooms and grilled tomatoes. The croissants were delicious... More 

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Hickstead, General Manager at The Hickstead, responded to this review

Thank you for your warm response to your recent visit I was delighted to read that you had an enjoyable stay and look forward to welcoming you back again later in the summer . Kind Regards Giles Paul General Manager More 

Aylesbury, United Kingdom
1 review
4 of 5 stars Reviewed April 13, 2015

Stayed on the Saturday night before the Brighton marathon(my husband was running).Pleased with room and hotel itself.Easy journey into Brighton. Very helpful staff before stay when asking questions regarding breakfast availability due to checking out early. Would love to stay again

Was this review helpful? Yes
Hickstead, General Manager at The Hickstead, responded to this review

Thank you for your feedback. Delighted to read you enjoyed your stay and hope your husband raised lots of money. I was pleased to read that you appreciated the efforts we made to cater for the diet of the marathon runners for dinner and breakfast and the early porridge breakfast offered on sunday taken up by about 40 people attending... More 

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