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Butlins Shoreline Hotel

Certificate of Excellence
Bognor Regis PO21 1JJ , England
Butlins Shoreline Hotel
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328 reviews from our community

Traveler rating
    172
    104
    28
    12
    12
See reviews for
218
32
3
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
  • All months
    (328)
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    (90)
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    (84)
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    (41)
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Southampton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Sam and the reception staff do everything they can to make your stay at the Shoreline a lovely experience and it's quiet. The refurbished rooms are nice and kept spotlessly clean, the breakfast buffet was good and you're close to the venues. Would recommend staying here for the Music Weekends (even though the rooms are designed for a family). Use... More 

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Norwich, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

We stayed at the Shoreline hotel over the Christmas holidays. On unpacking we noticed a droning noise in our room, we reported this to the reception, the maintenance team were sent the next day, the maintenance man that was sent said it was the vibration from the heat pumps on the roof. I was not happy having spent £600 for... More 

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London
Top Contributor
101 reviews 101 reviews
38 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed 1 week ago

Just come back from an 80's weekend. Booked in and were given a room on the 1st floor, with a wonderful view of a skip and the unmistakable odour of smoking. We complained and were luckily given a room swap to the 4th floor (overlooking the skip!) Now I know they are refurbishing the hotel but they could have put... More 

Was this review helpful? Yes 1
ButlinsResorts, Guest Services at Butlins Shoreline Hotel, responded to this review

Hi Sjc462, We're so pleased our team had such an impact on your stay. We'll pass on your praise to resort for you. We appreciate you giving us constructive feedback, we're disappointed to hear that your first room was not up to our usual standard of cleanliness. We will make sure our housekeeping and facilities team are made aware of... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We have just returned from yet another holiday at The Shoreline at Bognor. We stayed in one of the new rooms which were gawjus. The restaurant was also great and changes have been made and the quality of the food has improved. Once again all the staff were amazing however one member stood out again that was Ashley in the... More 

Was this review helpful? Yes 3
ButlinsResorts, Guest Services at Butlins Shoreline Hotel, responded to this review

Hi alisa40 We're so pleased you like the new style rooms in the Shoreline - we are very proud of them! We'll make sure Ashley gets to read your kind comments. Thanks for taking the time to leave a review. Andrew More 

Great Missenden, United Kingdom
Senior Contributor
44 reviews 44 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed in a refurbished shoreline hotel room (403 - top floor with view of play area, skyline pavilion and sea) and were very impressed with the storage, space and facilities - great for a family of 4 (young kids, age 4 and 2). Overall we had a wonderful stay, all the Butlins staff were so friendly and helpful, the... More 

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ButlinsResorts, Guest Services at Butlins Shoreline Hotel, responded to this review

Hi KL_NF We are thrilled to read you enjoyed staying in The Shoreline Hotel. The Just For Tots breaks have been very popular and well-received, and we are so pleased you enjoyed yours. Hope to see you again soon. Andrew More 

Brighton, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We just got back from a two night stay at the Shorline Hotel, I have also been previous to the wave when I took my 12 year old but this time was with my two daughters 1 and 3 years which I must highly recommend when with young children. We were there for the just for tots break, we all... More 

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ButlinsResorts, Guest Services at Butlins Shoreline Hotel, responded to this review

Hi dallas303 We are so pleased to read that you enjoyed your Just For Tots break - and particularly that your daughters had fun. Looking forward to welcoming you again soon. Andrew More 

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 14, 2015

I have eaten in this restaurant many times. I am always tempted by the other restaurants on site just to check them out but every time they do not compare to the levels of service in the Shoreline. From Laurence who does the balloons to all the waiting staff who never fail to impress. They are friendly, hard workers for... More 

Was this review helpful? Yes 1
ButlinsResorts, Guest Services at Butlins Shoreline Hotel, responded to this review

Hi Mickeymouseforever It's great to read your very kind comments - we will definitely share them with the team at The Shoreline Hotel as they will be so pleased to know they have made a difference to your break. Hope to see you soon. Andrew More 

Aldershot, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 10, 2015

We stayed on the 3rd floor in a refurbished room. We had a sea view and overlooked the sand play area. The room was ok, The octopus settee is not really comfy, the beds were. I struggled to get the temperature right, it was too hot, it is easy to change the temperature however. The children loved their room with... More 

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ButlinsResorts, Guest Services at Butlins Shoreline Hotel, responded to this review

Hi Wallyantics Thanks for taking the time to leave your review. We're particularly pleased to read you felt your break represented good value. Hope to see you again soon. Andrew More 

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 6, 2015

We have had the most amazing weekend in the shoreline at Butlins, the resort was full but it still felt as if there was lots of room. My kids 8&6 loved the new look rooms - the curtian in the kids den area is a fantastic idea so adults can have lights on while kids sleep - although with so... More 

Was this review helpful? Yes 2
ButlinsResorts, Guest Services at Butlins Shoreline Hotel, responded to this review

Hi Heathereastman We're really pleased to read that you enjoyed staying in The Shoreline Hotel, and that you liked some of the new touches. Hope to see you again soon. Andrew More 

Nuneaton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed April 5, 2015

This is our fourth visit to the Bognor Regis resort, and we come back because we know what to expect: having a daughter with additional needs, we know that they can cater for her and we are able to spend less time worrying how we will cope. The helpfulness of staff on site is second to none - we have... More 

Was this review helpful? Yes 2
ButlinsResorts, Guest Services at Butlins Shoreline Hotel, responded to this review

Hi Bassmanuk77 Thank you for clearly taking such time to leave a very detailed and frank review. You make a lot of very good points, and we really appreciate you portraying everything in such a balanced and considered way. I'm going to share your full review with a number of the team here, as we clearly would not want to... More 

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