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Premier Inn West Bromwich Central

Certificate of Excellence
3.0 of 5
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144 High Street, West Bromwich B70 6JJ, England
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Premier Inn West Bromwich Central
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Ranked #1 of 3 Hotels in West Bromwich
Certificate of Excellence
A recent review
4 of 5 stars reviewed 3 days ago
Rosemary C London, United Kingdom
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289 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
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London, United Kingdom
Contributor
15 reviews 15 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed at several Premier Inns but the staff at the West Bromwich Central were the friendliest team I've ever met. Food was good and service excellent. Great value for money as always, rooms very clean and comfortable.

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Ok it's a premier inn so you know what you're getting Rooms are bright clean and comfy The staff here are super helpful and friendly and they make it Especially June who works in the restaurant at breakfast. Her attitude and helpfulness make my day. She is a credit to the brand Thanks

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
65 reviews 65 reviews
28 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed here once before and it was noticeable how friendly and attentive the staff were. Nothing has changed - staff in the restaurant and on reception were very helpful and pleasant. Food is very good and good value. Nice spacious rooms with huge windows allowing in lots of light.

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
Leicester
Contributor
16 reviews 16 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

In my room the carpet didn't stretch to the edges leaving some sharp nails sticking up. Whilst we were at dinner on the monday night they decided to have a night shift training session at the same time using the unoccupied restaurant tables. The manager was polite in telling us this was what was occurring but come on?? Totally unacceptable.... More 

Was this review helpful? Yes 1
WhitbreadHotels, Online Customer Service at Premier Inn West Bromwich Central, responded to this review

Thank you for your review. At Premier Inn it remains our main objective to provide guests with a comfortable stay and deliver a high level of service in all our establishments, both in our hotels and restaurants. We sincerely apologise that on this occasion we failed provide this. Please be assured that your comments will be duly followed up by... More 

Eastbourne
1 review
5 of 5 stars Reviewed 2 weeks ago

Spotlessly clean, modern, superb staff - totally recommend this hotel. Arrived at 9.45pm & dinner was offered & served although I was the only one in the room. No rush & very much made to feel welcome. Breakfast was quickly served well cooked & great choice.

Review collected in partnership with premierinn.com

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Livingston, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Cannot fault our stay at the Premier Inn. Room was kept clean and tidy, tea/coffee, toilet rolls, towels replaced every day. There are also a choice of pillows. We also went down to reception a couple of times for more tea/coffee which was great. The hotel has signs for no noise between 10pm and 7am too which was great as... More 

Review collected in partnership with premierinn.com

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London, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Only stayed one night to visit Family. Good location as fairly close to Metro station which is only 15mins from Central Birmingham and shopping at the Bullring! Room was spacious and comfortable, great stay overall.

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
UK
Senior Contributor
47 reviews 47 reviews
24 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 2 weeks ago

You pretty much know what you are getting with a Premier Inn, and this one is no different, it has all the normal features of a Premier Inn. Ultimately, we booked this because of it's price, and it's location which is close to the motorway. Check in staff were very good, off street underground parking is a bonus, and finally... More 

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Quick and efficient check in. Clean and comfortable room. Good food and staff friendly and helpful. A special mention to June in the restaurant who is a treasure! Car parking was easy. Altogether excellent value for money and all staff were a credit to you.

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Birmingham, United Kingdom
1 review
1 of 5 stars Reviewed 4 weeks ago

ordered a cooked breakfast and had to wait 30 minutes!!!!!!! when I returned to my room after a day at work to find it like an oven ... 28.5C !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Review collected in partnership with premierinn.com

Was this review helpful? Yes
WhitbreadHotels, Online Customer Service at Premier Inn West Bromwich Central, responded to this review

Thank you for taking the time to review your stay at our hotel. At Premier Inn it is our aim to make our guests feel brilliant through a great night’s sleep, and I apologise that on this occasion your stay fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please... More 

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