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Premier Inn West Bromwich

New Gas Street, West Bromwich B70 0NP, England
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Premier Inn West Bromwich
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Premier Inn West Bromwich
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172 reviews from our community

Traveler rating
    66
    62
    29
    8
    7
See reviews for
57
55
3
31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
  • All months
    (172)
  • Mar-May only
    (37)
  • Jun-Aug only
    (44)
  • Sep-Nov only
    (41)
  • Dec-Feb only
    (50)
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1 review
5 of 5 stars NEW

Super place clean and friendly close to Zoo and Black country museum ideal for traveling around area and close enough to motorway for Birmingham shopping cadbury world etc all told with the restaurant on site perfect

Review collected in partnership with premierinn.com

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Bingley, United Kingdom
Senior Contributor
36 reviews 36 reviews
25 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed here a lot recently. They are always helpful and good to deal with. It is being upgraded currently and I had problems with the heater in my room. The substitute heater also didn't work. I went for dinner and by the time I got back they had a working heater in the room. Premier Inn delivers and... More 

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Freezing room, even tiny top-up radiator dead. No extra blankets nor phone response from reception. Eventually went down and room service brought up a loudly clicking mobile radiator, which would take a week to warm the room, if that. Disappointed by marketing on pillows guaranteeing a good night's sleep.

Was this review helpful? Yes 1
WhitbreadHotels, Online Customer Service at Premier Inn West Bromwich, responded to this review

Thank you for your review. It really matters to us that our guests have a comfortable nights sleep, and we guarantee this. We do sincerely apologise that on this occasion we failed to provide this. Please be assured that all your feedback is very important to us as we endeavour to meet all our customer’s needs. Thank you for taking... More 

UK
Top Contributor
69 reviews 69 reviews
66 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 3 weeks ago

nothing special to note about this hotel, usual premier inn standard. Road was busy in the morning so need to take that into account if leaving at rush hour! Breakfast was good, staff were attentive and quick.

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2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here last night with some trepidation after reading some of the more recent reviews. I needn't have worried. The staff were the usual friendly and professional standard I expect from Premier Inn and it was explained to me on arrival that the hotel was having the upper floor rooms refurbished and the hours the workmen would be working.... More 

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Folkestone, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 18, 2015

Arrived 10pm. Night shift lady on reception was lovely. Ice cold room on arrival. Defective heating, had to sleep in my clothes. Next morning the gent on reception dismissed my complaint, checked the room stat and said in his opinion it was fine. Poor quality breakfast. Paths were very slippery and dangerous as they hadn't been gritted. £90 rip off.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
WhitbreadHotels, Online Customer Service at Premier Inn West Bromwich, responded to this review

Many thanks for your review. It really matters to us that our guests enjoy every aspect of their stay, and for this reason your feedback is very much appreciated as we strive to improve standards and meet all our customer’s needs. We're sorry to hear of the heat issues you experienced in your room. At Premier Inn we endeavour to... More 

West Midlands
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 9, 2015

stayed for one night. So glad it was not longer Room noisy due to the fact that although by a busy road no substantial double glazing installed. Bed was uncomfortable and extractor fan stayed on at least 20 mins after using bathroom which through the night is not conducive to a good night sleep. Check out receptionist was clearly not... More 

Was this review helpful? Yes 2
WhitbreadHotels, Online Customer Service at Premier Inn West Bromwich, responded to this review

Thank you for taking the time to review your stay with us. At Premier Inn it is our aim is to make our guests feel brilliant through a great night’s sleep. I am sorry that on this occasion we failed to provide this due to the noise disturbances you encountered during your stay. Please be assured that your feedback is... More 

Warwickshire, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 5, 2015

Room was ok but felt cold had heater in the room there was no switch to alter the temperature it was stone cold all nigh. There was terrible cold draft coming from the windows even with the curtains on. You could not open curtains due to being a visable window to who every walks by no privacy I felt. Room... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
Oxford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 27, 2014

Stayed for 1 night Christmas Day, the staff were very friendly and chatty made us very welcome , room was clean and warm, most comfortable bed I have ever slept in, would definatly stay again when visiting family, Breakfast was next door and was very nice we also had xmas dinner there with all my family and that was excellent... More 

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n/w
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed December 26, 2014

A little disappointed with this Premier Inn Breakfast is served in a separate pub across the way so if it is cold or wet you'll need to brave the elements. Had to wait 10 minutes for a table but not a big deal as we were able to get a cup of tea while waiting. Disappointingly it is not all... More 

Was this review helpful? Yes 1
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Additional Information about Premier Inn West Bromwich

Address: New Gas Street, West Bromwich B70 0NP, England
Location: United Kingdom > England > West Midlands > West Bromwich
Price Range (Based on Average Rates): $
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Premier Inn, Priceline and Odigeo so you can book your Premier Inn West Bromwich reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn West Bromwich England

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