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All 3 West Bromwich hotels

Park Inn by Radisson Birmingham West

3.0 of 5 Hotel   |   Birmingham Road, West Bromwich B70 6RS, England
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Ranked #3 of 3 Hotels in West Bromwich
A recent review
5 of 5 stars reviewed 2 weeks ago
Craig W Atherton, England, United Kingdom
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354 reviews from our community

Traveler rating
    83
    117
    94
    38
    22
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62
67
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138
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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English first
  • All months
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    (91)
All months
Senior Contributor
41 reviews 41 reviews
32 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 1 week ago

As previous reviewers have mentioned, if you plan to travel here by sat nav, beware. If you get off the motorway at the right junction there are (not particularly clear) signs you can follow. Sat nav in car and on phone could not find based on postcode. Rooms are in need of some work ...... first one I checked into... More 

Was this review helpful? Yes
Bray, Ireland
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 1 week ago

Arrived at hotel Thursday 14/1/15, and arranged for meal in restaurant about 8-30pm....Wish i had eaten out......Food served was all either, luke warm or cold, the service was also very slow with only 1 poor girl serving the whole restaurant. Will not be eating here again..

Was this review helpful? Yes
Jason M, General Manager at Park Inn by Radisson Birmingham West, responded to this review

Thank you for your review following your recent stay. I was very disappointed to read you encountered some issues at the hotel especially within our restaurant and will discuss with my Head Chef & Restaurant manager to ensure improvements are made. Kind regards Jason Morgan General Manager More 

Braintree, England, United Kingdom
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 1 week ago

The first shocker was finding the Hotel (or should I say accessing it as it can be seen from junction 1 on the M5). If you use the iPhone Sat Nav be careful not to use the postcode as it sends you back down the M5 South slip and whilst you might reasonably think the hotel is accessed via the... More 

Was this review helpful? Yes 1
Jason M, General Manager at Park Inn by Radisson Birmingham West, responded to this review

Thank you for your review following your recent stay at the hotel. I was sorry to read you encountered some problems locating the hotel and the size of your room did not meet your expectations and will certainly take your comments on board to make the necessary improvements. Kind regards Jason Morgan General Manager More 

Atherton, England, United Kingdom
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 weeks ago

Had a real good night, the meal was lovely , good atmosphere , nice room ,and an excellent breakfast on New Years day ,thanks to our bob and Andrea who treated us to this lovely enjoyable New Years eve bash.

Was this review helpful? Yes
Jason M, General Manager at Park Inn by Radisson Birmingham West, responded to this review

Thank you for your review following your stay on News Years Eve. I was very pleased to read you had such an enjoyable time and we look forward to welcoming you back again soon. Kind regards Jason Morgan General Manager More 

france
1 review
5 of 5 stars Reviewed 3 weeks ago

My mum had an amazing massage`by Anita Aheer and it left her a new woman! Anita is really kind and caring and delivers that in her approach to her work. I would highly recommend her and wish we lived near Birmingham so she could see her every week.

Was this review helpful? Yes
Jason M, General Manager at Park Inn by Radisson Birmingham West, responded to this review

Dear Guest, thank you for your five star review. I have passed your feedback to our therapist, Anita Aheer, who thanks you for your kind words, and she looks forward to you booking a further treatment again soon. Kind regards Jason Morgan General Manager More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 21, 2014

Stayed here for one night as our company Christmas evening was also held here. Had room 228 and have never been in such a small room, tidy and quite well equipped but small, very small. We had to ask for soap as both the sink dispenser and the shower one were left empty. Took two hours and a visit and... More 

Was this review helpful? Yes
Jason M, General Manager at Park Inn by Radisson Birmingham West, responded to this review

Thank you for your review following your recent stay at the hotel I was pleased to read overall you had an enjoyable stay and fully take your comments on board for us to make the necessary improvements required going into the New Year and look forward to seeing you again soon. Kind regards Jason Morgan General Manager More 

1 review
2 of 5 stars Reviewed December 17, 2014

Our party of 8 had the poorest Sunday lunch ever with cold food, cold plates, numerous items missing and staff that tried but couldn't solve our issues. The restaurant manager has not satisfied my complaint as he refuses to give a refund. Now waiting for head office to get back to me. Won't be going back in the foreseeable future... More 

Was this review helpful? Yes
Jason M, General Manager at Park Inn by Radisson Birmingham West, responded to this review

Dear Guest Thank you for your review following your recent visit to the hotel. I was sorry to read you did not enjoy your experience within our restaurant of which we were unable to initially resolve. Your comments have been addressed with the team that were on duty to ensure the necessary improvements have been made for future Sunday lunches... More 

Contributor
19 reviews 19 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed December 16, 2014

Stayed here for 1 night with 2 colleagues. There was no hairdryer in the room but I was able to borrow 1 from reception. Service was atrocious. We found silver tinsel snowflakes in our jug of water - member of staff grudgingly changed it & made no eye contact while doing so. We chose to eat from the buffet which... More 

Was this review helpful? Yes
Jason M, General Manager at Park Inn by Radisson Birmingham West, responded to this review

Thank you for your review following your recent stay. I was disappointed to read you did not have an enjoyable experience and will contact you directly to discuss further. Kind regards Jason Morgan General Manager More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 15, 2014 via mobile

I have had a lot of massages but Anita is by far the best. It would be worth staying at this hotel literally just for the massage. Serious! I was so achy and stressed out and her holistic approach has made me feel fresh as a daisy. If you want the total package, book Anita. She is also the sweetest... More 

Was this review helpful? Yes 1
Jason M, General Manager at Park Inn by Radisson Birmingham West, responded to this review

Dear Guest Thank you for your five stay review following your recent visit to the hotel. I have passed your feedback to our therapist, Anita Aheer, who thanks you for your kind words, and she looks forward to you returning to the hotel and booking a further treatment soon. Kind regards Jason Morgan General Manager More 

1 review
5 of 5 stars Reviewed December 12, 2014

It is all about Anita after having meeting her and having one of her amazing treatments! She welcomes you in open arms making you feel welcome and at home. She is a very kind, caring person that is confident in her work! When coming to the hotel it is a must to book a treatment with Anita as she makes... More 

Was this review helpful? Yes
Jason M, General Manager at Park Inn by Radisson Birmingham West, responded to this review

Dear Guest Thank you for your five star review following your recent visit to the hotel. I have passed your feedback on to our therapist, Anita Aheer, who thanks you for your kind words, and we look forward to you returning to the hotel and booking a further treatment soon. Kind regards Jason Morgan General Manager More 

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Additional Information about Park Inn by Radisson Birmingham West

Address: Birmingham Road, West Bromwich B70 6RS, England
Phone Number:
Location: United Kingdom > England > West Midlands > West Bromwich
Price Range (Based on Average Rates): $
Hotel Class:3 star — Park Inn by Radisson Birmingham West 3*
Number of rooms: 168
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Also Known As:
Park Inn By Radisson Birmingham West Hotel West Bromwich
Park Inn Birmingham
Park Inn West Bromwich
Birmingham Park Inn
Park Inn Hotel West Bromwich
Park Inn By Radisson Birmingham West West Bromwich, England

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