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Park Inn by Radisson Birmingham West

3.0 of 5
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Birmingham Road, West Bromwich B70 6RS, England
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1 room 1 guest
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Park Inn by Radisson Birmingham West
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426 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (426)
  • Mar-May only
    (109)
  • Jun-Aug only
    (111)
  • Sep-Nov only
    (99)
  • Dec-Feb only
    (107)
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Colchester, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
1 of 5 stars Reviewed 6 days ago NEW

Receptionist was very unhelpful and uninterested in listening to any problem. The food served at breakfast was disgusting to say the least, I asked for two fried eggs with my buffet breakfast. They turned up on a stone cold plate nearly raw, cold and the egg white was uncooked. Despite complaining and checking out early due to the state of... More 

Was this review helpful? Yes
Jason M, General Manager at Park Inn by Radisson Birmingham West, responded to this review

Dear IAN G Thank you for your feedback following your recent stay at the hotel. I was extremely disappointed to read the experience you encountered during your stay and will contact you directly to discuss the details of your stay further. Kind regards Jason Morgan General Manager More 

Wigan, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We have a great stay here, we only stayed two nights as we came down to visit Cadbury world. This was a good location to stay as it was only around 20 mins into Birmingham and to Cadbury world. When we first arrived it looked a little dated and is in the middle of a housing estate but when you... More 

Was this review helpful? Yes
Jason M, General Manager at Park Inn by Radisson Birmingham West, responded to this review

Thank you Danny G for your four star review, I was pleased to read you had an enjoyable stay and do hope your little boy has recovered and look forward to seeing you all back again very soon. kind regards Jason Morgan General Manager More 

Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is located in a residential area and it gives access to an indoor swimming pool, a sport amenity, bar and restaurant. Restaurant quality is really british, so if you love fine cooking, you may be disappointed. Small rooms which is common in the Uk. Don't forget to mention if you'd like b and b when checking in or... More 

Was this review helpful? Yes
Jason M, General Manager at Park Inn by Radisson Birmingham West, responded to this review

Thank you Didier for your feedback following your recent stay at the hotel, I was sorry to read you are not too keen on our coffee at breakfast we do have alternatives available upon request in addition to the range available at breakfast and please do not hesitate to ask on your next visit. Kindest regards Jason Morgan General Manager More 

Peterborough, United Kingdom
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed one night at this hotel and found it to be clean and the staff very helpful and friendly. The location is very convenient being right next to the M5 although with the trees around it you wouldn't know it was so close. When we arrived we had been given two double rooms instead of one double and one... More 

Was this review helpful? Yes
Jason M, General Manager at Park Inn by Radisson Birmingham West, responded to this review

Thank you pmlist for your five star review following your recent stay at the hotel. I was extremely please to read you had such an enjoyable stay throughout and look forward to welcoming you all back again very soon. Kind regards Jason Morgan General manager More 

Brum
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Went to the Leisure Center today, Went to the swimming section. The staff were helpful but the swimming facility did not meet our expectation for hygiene standard. The water were slightly murky and blurry, It did seem that the pool hasn't been cleaned for some time, With the costly price of £10.00 to enter I would had expected standard facility.... More 

Was this review helpful? Yes
Jason M, General Manager at Park Inn by Radisson Birmingham West, responded to this review

Dear TSBBrum Thank you for your feedback following your recent visit to our leisure club. I was disappointed to read you encountered some issues within the club and that the facilities did not meet your expectations. I would very much appreciate any further feedback regarding your visit so I can investigate further with my leisure club manager and ensure the... More 

Travelers are raving about these West Bromwich hotels

Leeds, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

I’m an electrician, from Leeds, but I’m often on contract work in the West Midlands. Even if the job is in, say, Tamworth or Coventry, I’ll stay at the Park Inn at J1 of M5. The hotel is perfectly fine for an overnight stay, but to be honest the reason I return to this hotel is because I found a... More 

Was this review helpful? Yes
Jason M, General Manager at Park Inn by Radisson Birmingham West, responded to this review

Dear Eddie Thank you for your five star review following your recent stay at the hotel. I was very pleased to read how much you enjoy coming to the hotel and how well the team look after you during your visits and look forward to seeing you again very soon! kindest regards Jason Morgan General Manager More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I spent two nights in a very comfortable clean room with adequate shower and toilet facilities. The quiet room on the second floor was warm and had good TV coverage and an electronic key that worked every time. Throughout the hotel the staff were courteous and helpful, Breakfast was excellent with a wide choice. The published restaurant menu looked interesting... More 

Was this review helpful? Yes 1
Jason M, General Manager at Park Inn by Radisson Birmingham West, responded to this review

Thank you Michael O for your review following your recent stay at the hotel. I was pleased to read overall you had an enjoyable & comfortable stay and found the team to be very helpful. I'm glad that we were able to forward on your lost possessions promptly following your departure and look forward to welcoming you back again very... More 

London, United Kingdom
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 21, 2015

Firstly had to walk through 9 people smoking in the entranceway..not a great start Has potential but everything is such hard work from getting served at bar to waiting for redemption staff to stop chatting even though they have noticed you

Was this review helpful? Yes 2
Jason M, General Manager at Park Inn by Radisson Birmingham West, responded to this review

Thank you garry d for your feedback following your recent stay, I will certainly look into your comments regarding some of the service deficiencies you encountered and ensure the necessary improvements are made and look forward to seeing you back again very soon. Kind regards Jason Morgan General Manager More 

Newcastle upon Tyne, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 21, 2015

Went by National Holdays to see Neil Diamond at the NEC. Driver Keith was great, had to get on one coach and off at sunderland to get on another coach at sunderland as the driver had got back last night too late to drive from Newcastle. That was ok, we then arrived at the Park Inn to be told that... More 

Was this review helpful? Yes
Jason M, General Manager at Park Inn by Radisson Birmingham West, responded to this review

Thank you Lisa g for your review following your recent stay at the hotel, I was pleased to read overall you had a pleasant stay at the hotel despite some issues with your tour operator and that we were able to quickly rectify the issue with your rooms request and hope to see you again very soon. Kind regards Jason... More 

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