First appearance this hotel looks relatively newly refurbished but on closer inspection it doesn't look finished. The bathroom was clean and modern looking but had two holes in the wall with tiles missing. Ceiling was painted with very thin paint with old marks showing through. Air conditioning in room was very tempermental with hit or miss on whether it worked... more

This is the real Fawlty Towers! Don't stay here! Arrived Sunday night - no restaurant, no chef so no room service. Offered ham or cheeses sandwich or McDonald's down the road. Bar waiter neither spoke or understood English and attempted to open a bottle of wine by pushing corkscrew through the metal foil cap over the cork and didn't know... more

Having read some of the reviews here I was sceptical about the stay, but am glad to report all my doubts were unfounded. Check in was great, the receptionist was polite and although new to the job explained things clearly. The hotel was extremely clean throughout and seemed to be well maintained. The room was good, even though it faced... more

Stayed at this hotel for one Saturday night. The hotel appeared unfinished, lights falling out of ceiling, plug sockets not installed properly. The lift was not working and the general workmanship was extremely shoddy although the fittings were of good quality. The staff seemed pleasant and the breakfast was fine. I would not stay at this hotel again as I'm... more

I was deeply frustrated with my stay at the hotel. I can not fault the reception staff but the rest of the staff I had encounter made my stay uncomfortable and frustrating to say the least. As polite as they were I felt i was in another country. I know they are only there to do their job but I... more

Stayed for 2 nights with a friend in a twin room. The room was more than adequate, quite new and clean. Tea/coffee making facilities. The bathroom was fairly small but well equipped, the shower was good. The breakfast was excellent, you could have a full English breakfast or there was plenty of cereals/fruit etc. Fruit drinks, tae or coffee in... more

I arrived around midnight at the Ramada hotel on friday 22/05/2009 at around 01:00. When I arrived only the porter was available and I requisted that I could stay for the night in a 2 person bed. This was possible and he asked me if i had booked which i replied no. The porter told me then that if i... more

This place was awful. We got back late from dinner and then went to have a shower before bed, only to discover there was no hot water! It was a horrible experience. We had checked in earlier, and got comfy unpacking a few things.After my husband played around with the water to see if he could get it to work,... more

My daughter had her wedding at the Ramada Oldbury. It was a great occasion and approx 100 guests. We arranged for all the guest to have a drink on entry to the reception at this hotel and being January and cold we thought hot mulled wine would be good. The wine was salted and no-one drank it. Fortunately we had... more