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All 10 Rugby hotels

Grosvenor Hotel

3.0 of 5 Hotel   |   81/87 Clifton Rd, Rugby CV21 3QQ, England
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Ranked #9 of 10 hotels in Rugby
A recent review
5 of 5 stars reviewed 3 days ago
Steve O London, United Kingdom
  • Reviews (84)
  • Photos (9)
  • Amenities
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  • Room tips (14)
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84 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
London, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Stayed for business last week. Was very pleasantly surprised by the level of service and friendliness by the staff. Room was fine and the hotel is recently under new management. Some parts of the hotel seem busy with workmen plastering and painting etc, didnt bother me as I couldnt hear them within the room. One point I would have to... More

Was this review helpful? Yes
Thornton Cleveleys, United Kingdom
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I'll start with the good points - the new manager is lovely and can't so enough for you. Remembered us by name and was a great guy. Redemption staff all nice and polite, breakfast was good and service was ok, The bad bits - the room was horrid. It was smelly, mouldy with a terribly stained mattress and rusty chair.... More

Was this review helpful? Yes
Gagan D, Manager at Grosvenor Hotel, responded to this review

Thank you for taking out the time to write a review for our hotel. We apologise for the inconvenience you faced during your stay. We are undergoing a gradual course of renovation at the moment. We are sure you will see a difference if you visit us again. More

Top Contributor
72 reviews 72 reviews
19 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed May 30, 2014

Like a previous reviewer this was our second visit and we chose it because of its location. At first little seemed to have changed but when we mentioned any faults they were put right. Examples - the hotel has never supplied bathmats and when my wife mentioned this the new owner's wife set off into Rugby and bought one; when... More

Was this review helpful? Yes 4
London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 28, 2014

Having stayed at the grosvenor before, I thought as it was a great stay, I'd stay there again. I was not disappointed, the staff are terrific, the food great value and while I was there I went to one of their many entertainment evenings. On this occasion it was a carpenters tribute evening, what a great evening. Thank you grosvenor... More

Was this review helpful? Yes 3
12 reviews 12 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 26, 2014 via mobile

We stayed here about 3 years ago. Then the bed was uncomfortable, the breakfast less than aspirational and the reception staff simply didn't speak English. We booked again (through necessity - braced for the devil we knew) but were pleasantly surprised. We were greeted by a friendly team at reception and were informed that they had just bought the hotel,... More

Was this review helpful? Yes 4
Rainham, United Kingdom
Top Contributor
77 reviews 77 reviews
9 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed May 11, 2014

Visited the hotel for a short stay. This is a 27 room private hotel with many original features but requires urgent updating . The carpets on the floor were quite old and dirty . Although there were signs telling "bear with us while there is refurbishment " - not sure how long the signs have been there for . On... More

Was this review helpful? Yes 2
London, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 9, 2014

I stayed here recently and everything seemed fine. I ate breakfast, lunch and dinner at the hotel and I must say the food is awesome. The bar area is really nice, I was told that recently the new management took over and have plans to upgrade the rooms to a higher standard. The location of the property was ideal for... More

Was this review helpful? Yes 5
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 1, 2014

This hotel should be ashamed to call itself a hotel! Dirty room, curtains hanging off, dirty carpets, dirty en suite, no staff at hand, but not a bad walk into the town centre, Even though appears cheap, it's away to expensive for the standard!

Was this review helpful? Yes 3
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 15, 2014

Going to be short. Staff were friendly and the breakfast as great (included in room price). Room was ok, wouldn't recommend for a couples stay. Paint was all over the light fittings and the finish of the room wasn't great! Probably wouldn't stay again.

Was this review helpful? Yes 3
Coventry, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 23, 2013

We had a work conference in Rugby and a group of us stayed here and were booked in here as it's close to the train station and the town centre. Seen some bad reviews here but I can only go by my own experience which was a good one. Clean rooms with all the usual amenities you would expect, good... More

Was this review helpful? Yes 5
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Additional Information about Grosvenor Hotel

Address: 81/87 Clifton Rd, Rugby CV21 3QQ, England
Location: United Kingdom > England > Warwickshire > Rugby
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Grosvenor Hotel 3*
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Also Known As:
Grosvenor Hotel Rugby

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