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The Carlton Hotel

#2 of 11 Hotels in Rugby
Certificate of Excellence
130 Railway Terrace, Rugby CV21 3HE, England
Hotel amenities
The Carlton Hotel
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Ranked #2 of 11 Hotels in Rugby
Certificate of Excellence
A recent review
3 of 5 stars reviewed 1 week ago
Reza E London
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155 Reviews from our TripAdvisor Community

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Traveler rating
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    46
    14
    6
    5
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31
38
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Spanish first
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English first
  • All months
    (155)
  • Mar-May only
    (44)
  • Jun-Aug only
    (47)
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    (38)
  • Dec-Feb only
    (26)
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London, England, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed yesterday NEW

This is a backwards, stuffy and pretentious hotel. The staff/manager are ignorant about card security and the member of staff I spoke to on this topic on checking out was rude and dismissive. The cooked breakfast was the among the worst I've had: undercooked bacon, cold baked beans and burnt toast. I only ate what I did on the general... More 

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London
1 review
3 of 5 stars Reviewed 1 week ago

Great restaurant and a pretty little bar. All very compact with a couple of rooms. No outdoor space. No lounge. Room was small, as well as the bed, but had a pleasant atmosphere and an OK bathroom. We didn't have a good sleep in the room by the busy road, but should have closed the windows. Partially our fault. Watch... More 

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Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice single room in rear annex, good quality decent size TV, nice bed and desk etc. quiet and secure with parking right outside, only downside was bathroom which although was clean and functional could really do with an upgrade / refurb. Restaurant always looked nice and the food smelt good when passing but as we were on nights never... More 

Was this review helpful? Yes
JasRugby, Owner at The Carlton Hotel, responded to this review

Thank you for your positive comments regarding your room, I can only apologise for the areas in the bathroom that needed some attention. Unfortunately some damage was sustained at the hands of a previous guest but it has now all been fully restored. We hope that you will stay with us again in the future - maybe you'll have time... More 

Kyneton, Australia
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay at the Carlton Hotel, Rugby. The room was small, but clean, quiet and comfortable. Breakfast was generous, and dinner was excellent. Staff were very helpful. The hotel was well-located between the railway station and the town centre.

Was this review helpful? Yes
JasRugby, Owner at The Carlton Hotel, responded to this review

Thank you very much for taking the time to leave us a review - we always love to hear feedback from our guests. I'm glad you enjoyed your time with us and hope that you will stay again if you're ever in the area. Best wishes, Jaspal More 

Shepperton, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

I have been staying here on a weekly basis since the middle of May and there is a reason why this is the number one place to stay in Rugby on TripAdvisor. It is deceptive from the outside as it does look kind of small but the owners have done an excellent job of using the space they have and... More 

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JasRugby, Owner at The Carlton Hotel, responded to this review

Thank you so much for all of your kind words. It's a pleasure to have guests who enjoy their time with us so much. We look forward to seeing you again very soon. Best wishes, Jaspal and staff More 

London, United Kingdom
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Good location (10-min walk from station/town centre). But feels more like a guesthouse or motel than a B&B. Strangely chintzy furnishing, narrow corridors & rooms overlooking suburban gardens make it feel like you're staying with your gran. Staff not particularly friendly, welcoming or helpful considering it's a family-run place. But the breakfast is very good (& there's lots of choice).... More 

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JasRugby, Owner at The Carlton Hotel, responded to this review

Thank you for taking the time to leave us some feedback about your stay with us. We're glad you found us to be well placed and that you enjoyed your breakfast. T=In response to your other points the Carlton is an older building and unfortunately these sorts of building simply don't allow for wide corridors and large landing spaces. We... More 

Bexley
Level Contributor
82 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here when going to the British Grand Prix. Prices were really reasonable. We had a superior double and a superior single. Both rooms were nicely decorated and clean. We had dinner in the hotel. The food was really lovely for both dinner and breakfast. The single room looked over the back of the hotel and the double looked... More 

Was this review helpful? Yes
JasRugby, Owner at The Carlton Hotel, responded to this review

Thank you for taking the time to leave us a review, it's very much appreciated. We love to hear feedback, especially when it's so positive. Our town centre location means we're conveniently located for shops, restaurants and travel links, but there can be some street noise, particularly when the windows at the front are open. We hope it didn't disturb... More 

Level Contributor
200 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Carlton Hotel has a great location being close enough to both the railway station and the town centre that walking is easy. I have to admit the first time I drove into the courtyard in the new hire car was a little nerve wracking as it felt narrow but thereafter it was fine. The rooms are small, clean and... More 

Was this review helpful? Yes
JasRugby, Owner at The Carlton Hotel, responded to this review

Thanks so much for your kind words regarding your stay with us - we're glad we were able to meet all of your needs. The entrance way can seem a little narrow if you're not familiar with it but it comes with the age of the building - and we promise it is definitely wide enough for a car, and... More 

Sliema, Malta
Level Contributor
88 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed June 14, 2015

We attended a special celebration dinner. Railway Terrace and the approach to the hotel could not be described as the prettiest. However, step through the entrance into a charming small reception/bar and you are in a different world! There is a very warm welcome and pre dinner drinks in a tastefully furnished area. Dinner orders were taken which included a... More 

Was this review helpful? Yes 1
JasRugby, Owner at The Carlton Hotel, responded to this review

Thanks for taking the time to leave us such a great review - it's lovely to be thought of as a hidden gem! We do our best to try an ensure that everyone who visits us enjoys their time here in a relaxed, peaceful setting - which certainly seems to be the case for you. We're glad you enjoyed your... More 

Cheltenham, United Kingdom
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 8, 2015

I stayed at The Carlton Hotel on 6th June and I was very impressed. The hotel is ideally located for everything in Rugby. Just a few moments walk from the train station and the town centre. I came for a friends party and the hotel was ideally located. The room was in the court yard of the hotel (Room 14).... More 

Was this review helpful? Yes
JasRugby, Owner at The Carlton Hotel, responded to this review

Thank you so much for taking the time to leave us a review - we always love to hear it when people have enjoyed their time with us, especially when they promise to return! Maybe next time you can try our restaurant as well. Thanks for mentioning the showerhead and the toilet flush, we'll certainly be having a look at... More 

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