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The Carlton Hotel

#2 of 10 Hotels in Rugby
Certificate of Excellence
130 Railway Terrace, Rugby CV21 3HE, England
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The Carlton Hotel
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Ranked #2 of 10 Hotels in Rugby
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 days ago
Tom-region Fareham, United Kingdom
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145 reviews from our community

Traveler rating
    80
    43
    12
    6
    4
See reviews for
28
37
10
40
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fareham, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

A recently stayed in Rugby at the Carlton Hotel while attending a course at the nearby Institute of Chemical engineers (IChemE). Apart from being well situated for the institute, station and the Town centre this hotel was tidy and clean with comforable accomodation. Breakfasts were good and the evening menu was varied and well prepared. Should you wish to eat... More 

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2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Very good welcome by staff and we had pre chosen our meal as there were 14 of us including a toddler. Our food was piping hot and beautifully served. Very tasty soup, beautiful roasted meats, superb chicken and ham pie and really tasty gammon with an excellent choice of vegetables. The leek mornay was really tasty. The little one had... More 

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Warwickshire, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

welcome into reception, purchase drinks prior to meal, very busy, fairly long wait told this was unusual by invitee. escorted to pre booked table, very nicely laid out table restaurant full, very good sign! waiter service dished individually by very attentive staff piping hot excellently cooked with great selection of veg. Sunday dinner at its best, followed by a good... More 

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London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I recently stayed at The Carlton Hotel for two nights for a business trip. It was my first time staying at the hotel and I was not disappointed! As soon as I arrived I was made to feel very welcome by the friendly staff. I stayed in room 3 which was a superior double, the décor was lovely and modern... More 

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JasRugby, Owner at The Carlton Hotel, responded to this review

Thank you for taking the time to leave us some comments about your stay here with us - it's lovely to hear when people enjoy their time at the Carlton. We always try to provide our guests with the highest level of customer care and offer them a 'home away from home' experience. It's doubly pleasing to know that you... More 

Dublin, Ireland
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Travelling to Rugby for a week on business I found the Carlton and thought that a small hotel in town offered a better deal than one of the chains on the edge and close to the motorways. The Carlton is small but it's well run, clean and comfortable. The hotel squeezes into a tight area 5 minutes from the town... More 

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JasRugby, Owner at The Carlton Hotel, responded to this review

Thanks for your kind words regarding your stay with us at the Carlton Hotel. We love to hear when people have enjoyed their time with us. When the larger chain hotels often dominate the market we're proud to be able to offer an alternative and it's great to know that people are taking full advantage of what we can offer.... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I would like to say I wase very pleased with our stay at the Carllron hotel. The hotel staff were very helpful, by sorting out our taxi for the evening. Also the 1st room we had was above the kitchen which was getting the odours through the bathroom and when I asked to move she didn't even make a fuss,... More 

Was this review helpful? Yes 1
JasRugby, Owner at The Carlton Hotel, responded to this review

Thank you so much for taking the time to leave us a review, we do read every one and try to respond whenever we can. We're glad you enjoyed your time with us, we always aim to make our guests' stay as comfortable as possible - accordingly we were pleased to be able to move you into an alternative room... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

first time at staying at the carlton hotel and we will be staying again,loverly staff and very helpfull.highly reconmend the breakfast in the morning.very clean.excellent nights sleep.WILL BE COMING AGAIN.

Was this review helpful? Yes 1
JasRugby, Owner at The Carlton Hotel, responded to this review

Thank you very much for taking the time to leave us a review - especially such a positive one! We're glad you enjoyed your stay at the Carlton so much, we take a lot of pride in our hotel and our team here so it's lovely to hear when someone makes the most of it. We hope that you'll be... More 

2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 13, 2015

I walked from the station to the hotel. It was really quick. From the station turn right and follow the road round as it curves to the left. Stay on the left side of the road. It's about 5min to walk. Its more like a nice B&B. The young girl that welcomed me in the "reception" was very friendly. I... More 

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Rugby, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 30, 2015

Stayed on Saturday 28th March, I've eaten here several times and the food has always been absolutely spot on but I decided to stay here for a social engagement. I have to say the room was very clean, modern, warm and spacious and most importantly the service could not have been better. The owner very friendly and welcoming and every... More 

Was this review helpful? Yes
JasRugby, Owner at The Carlton Hotel, responded to this review

It was a pleasure to read your review of our hotel - thank you so much for taking the time to write it. We always endeavour to offer our guests the very best service that we can from start to finish and it's always great to hear when people enjoy themselves. We hope that you will return for another stay... More 

Rochdale, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 30, 2015

This is my second time here. I've stayed at the big name lodges and inns here in Rugby, but this is different. It has a homely feel. The rooms are not all the same but there is real character about the place and it actually feels restful. Two things to highlight. One Ian Heb Taff who are very friendly and... More 

Was this review helpful? Yes
JasRugby, Owner at The Carlton Hotel, responded to this review

Thank you for taking your time to leave us a review, we're so glad you enjoyed your stay with us. We try to make sure we offer everyone who says with us a friendly 'home away from home' experience - at the best possible rate - and it's great to know that you appreciated it. We hope to see you... More 

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