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The Carlton Hotel

#2 of 11 Hotels in Rugby
Certificate of Excellence
130 Railway Terrace, Rugby CV21 3HE, England
Hotel amenities
The Carlton Hotel
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Best prices for: 1 room 1 guest
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Ranked #2 of 11 Hotels in Rugby
Certificate of Excellence
A recent review
4 of 5 stars reviewed 5 days ago
Sagsma
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148 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (148)
  • Mar-May only
    (44)
  • Jun-Aug only
    (40)
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    (26)
All months
Level Contributor
192 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Carlton Hotel has a great location being close enough to both the railway station and the town centre that walking is easy. I have to admit the first time I drove into the courtyard in the new hire car was a little nerve wracking as it felt narrow but thereafter it was fine. The rooms are small, clean and... More 

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Sliema, Malta
Level Contributor
88 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We attended a special celebration dinner. Railway Terrace and the approach to the hotel could not be described as the prettiest. However, step through the entrance into a charming small reception/bar and you are in a different world! There is a very warm welcome and pre dinner drinks in a tastefully furnished area. Dinner orders were taken which included a... More 

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JasRugby, Owner at The Carlton Hotel, responded to this review

Thanks for taking the time to leave us such a great review - it's lovely to be thought of as a hidden gem! We do our best to try an ensure that everyone who visits us enjoys their time here in a relaxed, peaceful setting - which certainly seems to be the case for you. We're glad you enjoyed your... More 

Cheltenham, United Kingdom
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at The Carlton Hotel on 6th June and I was very impressed. The hotel is ideally located for everything in Rugby. Just a few moments walk from the train station and the town centre. I came for a friends party and the hotel was ideally located. The room was in the court yard of the hotel (Room 14).... More 

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JasRugby, Owner at The Carlton Hotel, responded to this review

Thank you so much for taking the time to leave us a review - we always love to hear it when people have enjoyed their time with us, especially when they promise to return! Maybe next time you can try our restaurant as well. Thanks for mentioning the showerhead and the toilet flush, we'll certainly be having a look at... More 

Fareham, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 20, 2015

A recently stayed in Rugby at the Carlton Hotel while attending a course at the nearby Institute of Chemical engineers (IChemE). Apart from being well situated for the institute, station and the Town centre this hotel was tidy and clean with comforable accomodation. Breakfasts were good and the evening menu was varied and well prepared. Should you wish to eat... More 

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JasRugby, Owner at The Carlton Hotel, responded to this review

Thank you for taking the time to leave us a few words about your stay with us. As a small independent hotel we try to offer our guests something a little different from the large chains and we're pleased to see that this was reflected your experience. I hope that if you're ever in the area again - for business... More 

2 reviews
5 of 5 stars Reviewed May 18, 2015

Very good welcome by staff and we had pre chosen our meal as there were 14 of us including a toddler. Our food was piping hot and beautifully served. Very tasty soup, beautiful roasted meats, superb chicken and ham pie and really tasty gammon with an excellent choice of vegetables. The leek mornay was really tasty. The little one had... More 

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JasRugby, Owner at The Carlton Hotel, responded to this review

Thank you for choosing The Carlton Hotel to help you celebrate such a special birthday - we're so pleased to have been a part of your day. We always try to make any meal with us a great experience but going the extra mile for special occasions is always a pleasure! We hope that we'll see you again very soon.... More 

Warwickshire, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 17, 2015

welcome into reception, purchase drinks prior to meal, very busy, fairly long wait told this was unusual by invitee. escorted to pre booked table, very nicely laid out table restaurant full, very good sign! waiter service dished individually by very attentive staff piping hot excellently cooked with great selection of veg. Sunday dinner at its best, followed by a good... More 

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JasRugby, Owner at The Carlton Hotel, responded to this review

Thank you for your kind words regarding your lunch with us last month. We always try to offer our guests the best dining experience we can, and try to make sure you're well looked after by our waiting staff. Sometimes when we're exceptionally busy - as is often the case on a Sunday - there is short delay, but we... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed May 9, 2015

I recently stayed at The Carlton Hotel for two nights for a business trip. It was my first time staying at the hotel and I was not disappointed! As soon as I arrived I was made to feel very welcome by the friendly staff. I stayed in room 3 which was a superior double, the décor was lovely and modern... More 

Was this review helpful? Yes
JasRugby, Owner at The Carlton Hotel, responded to this review

Thank you for taking the time to leave us some comments about your stay here with us - it's lovely to hear when people enjoy their time at the Carlton. We always try to provide our guests with the highest level of customer care and offer them a 'home away from home' experience. It's doubly pleasing to know that you... More 

Dublin, Ireland
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 9, 2015 via mobile

Travelling to Rugby for a week on business I found the Carlton and thought that a small hotel in town offered a better deal than one of the chains on the edge and close to the motorways. The Carlton is small but it's well run, clean and comfortable. The hotel squeezes into a tight area 5 minutes from the town... More 

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JasRugby, Owner at The Carlton Hotel, responded to this review

Thanks for your kind words regarding your stay with us at the Carlton Hotel. We love to hear when people have enjoyed their time with us. When the larger chain hotels often dominate the market we're proud to be able to offer an alternative and it's great to know that people are taking full advantage of what we can offer.... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 26, 2015

I would like to say I wase very pleased with our stay at the Carllron hotel. The hotel staff were very helpful, by sorting out our taxi for the evening. Also the 1st room we had was above the kitchen which was getting the odours through the bathroom and when I asked to move she didn't even make a fuss,... More 

Was this review helpful? Yes 1
JasRugby, Owner at The Carlton Hotel, responded to this review

Thank you so much for taking the time to leave us a review, we do read every one and try to respond whenever we can. We're glad you enjoyed your time with us, we always aim to make our guests' stay as comfortable as possible - accordingly we were pleased to be able to move you into an alternative room... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 20, 2015

first time at staying at the carlton hotel and we will be staying again,loverly staff and very helpfull.highly reconmend the breakfast in the morning.very clean.excellent nights sleep.WILL BE COMING AGAIN.

Was this review helpful? Yes 1
JasRugby, Owner at The Carlton Hotel, responded to this review

Thank you very much for taking the time to leave us a review - especially such a positive one! We're glad you enjoyed your stay at the Carlton so much, we take a lot of pride in our hotel and our team here so it's lovely to hear when someone makes the most of it. We hope that you'll be... More 

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