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The Carlton Hotel

#2 of 10 Hotels in Rugby
Certificate of Excellence
130 Railway Terrace, Rugby CV21 3HE, England
Hotel amenities
The Carlton Hotel
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Ranked #2 of 10 Hotels in Rugby
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Brett D
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139 reviews from our community

Traveler rating
    78
    39
    12
    6
    4
See reviews for
26
36
10
37
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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    (139)
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    (38)
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    (37)
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    (26)
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1 review
5 of 5 stars Reviewed 5 days ago NEW

first time at staying at the carlton hotel and we will be staying again,loverly staff and very helpfull.highly reconmend the breakfast in the morning.very clean.excellent nights sleep.WILL BE COMING AGAIN.

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2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I walked from the station to the hotel. It was really quick. From the station turn right and follow the road round as it curves to the left. Stay on the left side of the road. It's about 5min to walk. Its more like a nice B&B. The young girl that welcomed me in the "reception" was very friendly. I... More 

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Rugby, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Stayed on Saturday 28th March, I've eaten here several times and the food has always been absolutely spot on but I decided to stay here for a social engagement. I have to say the room was very clean, modern, warm and spacious and most importantly the service could not have been better. The owner very friendly and welcoming and every... More 

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JasRugby, Owner at The Carlton Hotel, responded to this review

It was a pleasure to read your review of our hotel - thank you so much for taking the time to write it. We always endeavour to offer our guests the very best service that we can from start to finish and it's always great to hear when people enjoy themselves. We hope that you will return for another stay... More 

Rochdale, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is my second time here. I've stayed at the big name lodges and inns here in Rugby, but this is different. It has a homely feel. The rooms are not all the same but there is real character about the place and it actually feels restful. Two things to highlight. One Ian Heb Taff who are very friendly and... More 

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JasRugby, Owner at The Carlton Hotel, responded to this review

Thank you for taking your time to leave us a review, we're so glad you enjoyed your stay with us. We try to make sure we offer everyone who says with us a friendly 'home away from home' experience - at the best possible rate - and it's great to know that you appreciated it. We hope to see you... More 

Eastbourne, United Kingdom
Top Contributor
53 reviews 53 reviews
19 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This beats the nearby Travelodge on lots of points. It's friendly and has lots of personal touches: fresh flowers on the table, a teapot and biscuits plus free bottled water in the room, a good choice at breakfast including salmon and scrambled eggs, decaf coffee on request, free wifi and free parking (first come first served). Even a 'small single... More 

Was this review helpful? Yes 1
JasRugby, Owner at The Carlton Hotel, responded to this review

Thanks for leaving such a positive review, we love to hear about it when people enjoy their time with us. Room 2 can be a little noisier than some of the other rooms, if you mention your preference next time you book and we'll do our best to accommodate you - hopefully in the not too distant future! Kind regards,... More 

Maidstone, United Kingdom
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at the Carlton, found it very reasonably priced for the location. Found the staff very helpful and friendly I had a single room which was comfortable and the bathroom was very nice, modern and clean. Downside was only an electric shower and I couldn't get the free Wi-Fi to work Would certainly consider staying again when in the area

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JasRugby, Owner at The Carlton Hotel, responded to this review

Thanks for choosing us for your stay in Rugby - and taking the time to leave us a review. Apologies that the WiFi wasn't working at the time, we'll certainly look at making sure that isn't the case in the future. Really glad you enjoyed your stay with us and we hope to see you again soon. Kind regards, Jaspal More 

Droitwich Spa, UK
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

With the sole exception of the very pleasant lady on duty at the Bar when I arrived I felt uncomfortable throughout my stay. The "Superior" single room whilst clean was very small with paper thin walls and a small single bed. The staircase to the 1st floor was quite steep. Breakfast was a bad affair; having arrived downstairs just 10... More 

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JasRugby, Manager at The Carlton Hotel, responded to this review

Hi, We just cannot understand why you have now done a review on this site despite the fact that we had addressed your previous review on Booking.com. To repeat, our single rooms have 'single' beds and it is our double rooms which are made up of king-sized beds and this is clearly advertise on all of the sites. You will... More 

Whitburn, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 24, 2015

Stayed several times before. Staff always pleasant, rooms clean and good decor. Nice fresh cooked breakfast. Far better than some of the other similarly priced hotels in Rugby. Well located , Only 5 min walk to train station or town centre.

Was this review helpful? Yes 1
JasRugby, Manager at The Carlton Hotel, responded to this review

Hi there! Thank you for leaving such a positive review. We are glad that you enjoyed your stay! Thank you for choosing us to stay with when you visit Rugby! We hope to see you again soon. Jaspal More 

Headley, null, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 8, 2015

Great service by staff who multi-task [reception, restaurant, booking in etc]. No available space for me to park during this visit so I had to park a few yards up the road within a shared parking area. Clean rooms at a reasonable price. Somewhere to stay if you are looking for value for money.

Was this review helpful? Yes
Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 3, 2015

We have stayed at this hotel several times and it never fails to please. The rooms are spacious,well decorated, clean and comfortable. We enjoyed the fresh cooked breakfasts, unfortunately we have not booked a table in their restaurant yet but that is just a matter of time. The service is always exceptional, the staff are always polite and eager to... More 

Was this review helpful? Yes 1
JasRugby, Owner at The Carlton Hotel, responded to this review

Thanks for taking the time to leave such a lovely review, we're really glad that we've lived up to your high expectations and you felt comfortable and well looked after during your time with us. Perhaps next time you'll get the chance to eat in the restaurant! We look forward to seeing you again. Best wishes, Jaspal More 

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