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All 10 Rugby hotels

The Carlton Hotel

4.0 of 5 Hotel   |   130 Railway Terrace, Rugby CV21 3HE, England
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The Carlton Hotel
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Ranked #2 of 10 Hotels in Rugby
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
JLW70 Whitburn, United Kingdom
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132 reviews from our community

Traveler rating
    75
    38
    9
    6
    4
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26
36
10
33
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Whitburn, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed several times before. Staff always pleasant, rooms clean and good decor. Nice fresh cooked breakfast. Far better than some of the other similarly priced hotels in Rugby. Well located , Only 5 min walk to train station or town centre.

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Headley, null, United Kingdom
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 3 weeks ago

Great service by staff who multi-task [reception, restaurant, booking in etc]. No available space for me to park during this visit so I had to park a few yards up the road within a shared parking area. Clean rooms at a reasonable price. Somewhere to stay if you are looking for value for money.

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Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed at this hotel several times and it never fails to please. The rooms are spacious,well decorated, clean and comfortable. We enjoyed the fresh cooked breakfasts, unfortunately we have not booked a table in their restaurant yet but that is just a matter of time. The service is always exceptional, the staff are always polite and eager to... More 

Was this review helpful? Yes 1
JasRugby, Owner at The Carlton Hotel, responded to this review

Thanks for taking the time to leave such a lovely review, we're really glad that we've lived up to your high expectations and you felt comfortable and well looked after during your time with us. Perhaps next time you'll get the chance to eat in the restaurant! We look forward to seeing you again. Best wishes, Jaspal More 

Rugby, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Good location. Seems like a 2 person operation. Supposed to have a "restaurant " ...that is not open for patrons' convenience! The so called bedroom booked was similar to a portals in! Utter disbelief when we went into the 'bedroom'.

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JasRugby, Owner at The Carlton Hotel, responded to this review

Thanks for taking the time to leave a review. On a positive note I'm pleased you liked the location of the hotel. However, the rest of the review is a little confusing. The Carlton employs 18 members of staff altogether - not 2 - and our restaurant is open for lunch from 12pm and dinner from 6:45pm, Monday to Friday,... More 

Plymouth, United Kingdom
1 review
3 of 5 stars Reviewed 4 weeks ago

The hotel was clean and the room spacious and comfortable however we were not told when booking months ago, directly over the phone, that there would be no staff on during the period that we were staying other than to cook breakfast and book customers in and out. There was no bar and no restaurant. So having driven for 7... More 

Was this review helpful? Yes
JasRugby, Owner at The Carlton Hotel, responded to this review

Thanks for leaving a review, we're pleased that you enjoyed a comfortable stay with us over the Christmas period. I can only apologise that you were not told on booking that the hotel would be running with skeleton staff during the time of your stay. This is the case every year for us as we like to give our staff... More 

Coventry, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 16, 2014 via mobile

Nicely decorated double room with a comfortable bed. Bathroom a little dated but functional. Great for the price. A little let down by breakfast. The waitress didnt smile once and we felt a little awkward and unwelcome especially as we were the only customers. The filter coffee advertsied on the menu was actually instant coffee in a metal teapot (we... More 

Was this review helpful? Yes 1
JasRugby, Owner at The Carlton Hotel, responded to this review

Thanks for taking the time to leave us a review, we're glad you enjoyed your stay and your cooked breakfast. Apologies for the coffee you were served differing from what's on the menu, because there were not many people dining that morning the machine hadn't been turned on - this is something we can try to avoid in the future.... More 

Southampton, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 11, 2014

The hotel was quiet as you might expect out of season. Friendly and welcoming staff. The room was clean, quiet and comfortable. Breakfast was reasonable - enough to set us up for the day, but is not included in the room rate. Meals are offered in the evening but we chose to go out. It's a short walk from Rugby... More 

Was this review helpful? Yes
JasRugby, Manager at The Carlton Hotel, responded to this review

Hi there Thank you for leaving such a great review. It's a shame you didn't have the chance to try out or restaurant, maybe next time! Jaspal More 

Tenterden, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 30, 2014

This is an excellent hotel and very reasonably priced. My partner and I stayed here for a single night as a treat. The room was comfortable and very nicely decorated and furnished. The food in the restaurant was delicious; the dishes we chose were very rich (marvellous!) though I expect this wouldn't be to everyone's taste. It has to be... More 

Was this review helpful? Yes
JasRugby, Owner at The Carlton Hotel, responded to this review

Thank you for taking the time to leave such a positive review, it's very much appreciated. Thanks for choosing us for your stay - we hope to see you again in the future. Thanks, Jaspal More 

Top Contributor
88 reviews 88 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed October 9, 2014 via mobile

we stayed one night travelling through UK. The Carlton seems to be in the process of being renovated. Our room was great, beautifully presented very spacious and clean. All amenities were provided. The restaurant is worth eating at, nice meal. There is also a nice bar to relax in. Staff were very friendly and obliging.

Was this review helpful? Yes 2
JasRugby, Owner at The Carlton Hotel, responded to this review

Hi there, Thanks for leaving a great review. Our building was being painted last week which is why the scaffolding was up. We're glad you enjoyed your visit! Thanks Jaspal More 

Cardiff, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 14, 2014

The Carlton hotel is ideally placed in Rugby. The railway station is 5 minutes walk and also the same time for walking into town. Easy motorway access with the m6 being 10 minutes and the same for the m1. The hotel is spotless with each room being personalised, the hotel for me being the best in Rugby. The food is... More 

Was this review helpful? Yes 3
JasRugby, Owner at The Carlton Hotel, responded to this review

Hello, Thanks for taking the time to leave us this great review. We love to hear such positive comments! We hope to see you here again soon. Thanks Jaspal More 

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Additional Information about The Carlton Hotel

Address: 130 Railway Terrace, Rugby CV21 3HE, England
Location: United Kingdom > England > Warwickshire > Rugby
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Carlton Hotel 4*
Number of rooms: 19
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Also Known As:
Carlton Hotel Rugby
Hotel Style:
#3 Family Hotel in Rugby
#4 Romantic Hotel in Rugby

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