When I arrived there was noone to greet me. The Manager on duty watched me carry the heaviest bag ever and didn't even offer to assist. Rushed me through check in and mumbled about the location of my room. When I asked him to show me, hoping he would assist with the bag, he pointed in a random direction and started dialling the telephone.
On entering the room, it was dark and dirty. The cups were dusty inside and I had to wash them. There were cobwebs on the ceiling and the bathroom was old and not especially clean.
The menu was carvery or basic with nothing healthy available. When I asked what time breakfast was I was told 'I dunno' probably about 7am.
The breakfast service was very good and very friendly and run by an older team who were a delight and couldn't do enough for you. One young waitress was also very helpful and friendly.
The rest of the team were unfriendly, unprofessional and unapproachable. When I complained about my room...
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