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Holiday Inn Express Nuneaton

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St David's Way | Bermuda Park, Nuneaton CV10 7SD, England
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Holiday Inn Express Nuneaton
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Holiday Inn Express Nuneaton
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221 reviews from our community

Traveler rating
    73
    90
    40
    15
    3
See reviews for
39
59
9
75
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Chester, United Kingdom
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Friendly efficient staff. Clean rooms, Comfy beds No problems getting a fan for the room, rooms are warm without the heating on. Easy to use shower. Good parking. Breakfast included. Quick check in and check out.

Was this review helpful? Yes
GM_HIEX-NUNEATON, General Manager at Holiday Inn Express Nuneaton, responded to this review

We are so pleased that you had enjoyed your stay with us at Holiday Inn Express Nuneaton. It's wonderful to hear how much you enjoyed the efficient check in & check out service and that our staff was able to make your stay such a pleasant experience for you. We do hope to welcome you back soon! More 

Southampton, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago NEW

After using my companies internal hotel booking system, I realised all too late that this hotel was 45 minutes away from my office, too far for me to actually stay. I called the hotel asking about my options. The staff member I spoke to was Jolly, polite and extremely facilitating, considering I was calling to cancel. After speaking for a... More 

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Halifax West Yorkshire
Contributor
11 reviews 11 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

On arrival the staff were very welcoming, the rooms are very modern 5* cleanliness, comfortable a really nice bar and dining room... I myself was visiting my Daughter in Nuneaton and realised I had left my toothbrush at her house, there was a card in the bathroom witha notice on it for if you had forgotten anything like your toothbrush,... More 

Was this review helpful? Yes
GM_HIEX-NUNEATON, General Manager at Holiday Inn Express Nuneaton, responded to this review

What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The room was ok not the best of standards, we had to pay a deposit of £50 which I asked when I left when do I get it back I was told 48 hours I have then rang up today after it being 4 days to have been called a liar that the staff wouldn't of said that because it... More 

Was this review helpful? Yes 2
GM_HIEX-NUNEATON, General Manager at Holiday Inn Express Nuneaton, responded to this review

Thank you for taking the time to complete the guest feedback survey We appreciate all feedback and it assists us in identifying any problems areas that we may resolve and improve upon I have fully looked into the history of this booking from creation. The two rooms were reserved on the date of 25th April to arrive the same day.... More 

Santa Clara, California
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Overall the room was comfortable but the sofa in the room was dirty with stains and the breakfast was not the greatest. If you stick to toast, yoghurt, and cereal it will be perfectly great but you might want to consider skipping the hot food as the eggs seemed to be the powdered kind and there wasn't even any bacon.... More 

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GM_HIEX-NUNEATON, Manager at Holiday Inn Express Nuneaton, responded to this review

Many thanks for your review and for choosing Holiday Inn Express Nuneaton for your recent stay I am very disappointed to find that our guest sofabed and cleanliness on this occasion was not acceptable. I understand that this would not be very pleasant and will ensure that all feedback is given to our team and all departments. We would like... More 

Aylesbury, United Kingdom
Top Contributor
51 reviews 51 reviews
18 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed April 19, 2015

A very pleasant overnight stay. The hotel looks and feels new and fresh. The staff were very friendly and helpful. The room was clean. Lovely big comfy bed with great pillows. The location is ideal lots of eating options around it. For £65 including breakfast great value for money. I thought breakfast was fine. Buffet style but not the full... More 

Was this review helpful? Yes
GM_HIEX-NUNEATON, Guest Relations Manager at Holiday Inn Express Nuneaton, responded to this review

Thank you for reaching out to us about your recent stay at Holiday Inn Express Nuneaton. Comments, both positive and negative are an important tool that we use to constantly improve ourselves and we appreciate the time and effort taken to provide them. More 

Manchester
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 15, 2015

How long has it been acceptable for guests to turn up or breakfast in their night attire? There we were several guests in pyjamas and the like and some in hair rollers. If I had turned turned up in my traditional night attire, or rather the absence of it, there would have been complaints. Where do you draw the line?... More 

Was this review helpful? Yes
GM_HIEX-NUNEATON, Guest Relations Manager at Holiday Inn Express Nuneaton, responded to this review

Thank you for reaching out to us about your recent stay at Holiday Inn Express Nuneaton. Comments, both positive and negative are an important tool that we use to constantly improve ourselves and we appreciate the time and effort taken to provide them. We would like to clarify that our brand standards only allow us to provide three hot items... More 

Bridgend, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 31, 2015

Great location for Coventry and Birmingham, Spotless modern rooms -and staff willing to go the extra mile to help, and to top it off great price too Plenty of places to eat Pub , Resturant , and even fast food burger chain two minutes walk Best Holiday Inn Express by Far

Was this review helpful? Yes 1
GM_HIEX-NUNEATON, Guest Relations Manager at Holiday Inn Express Nuneaton, responded to this review

What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. More 

Senior Contributor
23 reviews 23 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 26, 2015

Having used to work for the IHG, I was so disappointed with this hotel. The check in took too long, despite there being plenty of staff on (there was only one receptionist checking in). The room was clean, however it was so hot in the room it was really stuffy. The beds were uncomfortable and moved and squeaked every time... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Nuneaton, responded to this review

Dear CatKyn, We appreciate you taking the time to comment about your recent stay at our hotel. We always strive to provide great service and comfortable accommodation to all of our guests, and it is nice to read that the room's cleanliness is up to your par. Despite of this, we sincerely apologize if your stay was negatively affected by... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 24, 2015

Super value for money, with comfortable rooms and an inclusive breakfast, hard to beat. One downside for us being oldies was the bed was a little hard for our old bones, but I am sure it will be ok for others.

Was this review helpful? Yes
GM_HIEX-NUNEATON, Guest Relations Manager at Holiday Inn Express Nuneaton, responded to this review

Thank you for your positive comments and I am pleased that you had a good stay overall. More 

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