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BEST WESTERN PLUS Henley Hotel

Certificate of Excellence
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Tanworth Lane, Henley in Arden B95 5RA, England
Best prices for: 1 room 1 guest
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BEST WESTERN PLUS Henley Hotel
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BEST WESTERN PLUS Henley Hotel
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144 reviews from our community

Traveler rating
    71
    44
    15
    12
    2
See reviews for
19
62
2
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for BEST WESTERN PLUS Henley Hotel
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Barnet, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 6, 2014

This hotel looks good, well decorated and clean. However, our room was very small. The bathroom door only opened half way into the side of the bed. Also no drawers to store your stuff, so we didn't really unpack properly. Breakfast great when served to order. Try and avoid days when they have groups in, the breakfast that day was... More 

Review collected in partnership with Best Western GB

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Canterbury
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed December 3, 2014

The hotel is clean, well equipped and the staff have all been very friendly. We stayed in a standard room which was on the small side so heaven knows what size the small rooms are! That said the room was well planned, very clean, the bed was fairly comfortable and the pillow so good that I undid the pillowcase to... More 

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Llantwit Major, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 30, 2014 via mobile

just back from a family wedding, and the Henley Hotel provided us with a comfortable overnight stay, at a good price. The room is small, but up to date and all the services were clean and in good condition. The staff were helpful and friendly, and the breakfast was excellent.

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Manchester, United Kingdom
Contributor
16 reviews 16 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 30, 2014 via mobile

I arrived to this hotel quite late, the receptionist was very friendly and helpful. The room I stayed in (114) was a nice size and the shower room was well appointed. I had forgot my razor, the lady on reception sent one up to my room. I ordered room service, the food I ordered was very good and arrived promptly.... More 

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England, Arkansas
Senior Contributor
48 reviews 48 reviews
26 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed November 28, 2014

Stayed for a confenence at NEC, just 20 mins drive away. Great little village 5 mins away with lots of places to eat, but hotel food is good. Staff friendly and helpful.The only odd thing were some large paintings on a pulley rope which were lowered across the dining area, a definite offer to bang your head, and they just... More 

Review collected in partnership with Best Western GB

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London, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 17, 2014

We stayed here recently as it is convenient for the NEC - only about 20 minutes drive up the motorway when there is not too much traffic. The hotel staff are very friendly and were very helpful and fun. The breakfasts were very good and if anything had run out the staff always found some more for you. Unfortunately our... More 

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HenleyHotel, Director at BEST WESTERN PLUS Henley Hotel, responded to this review

Thank you very much for taking the time to write a review, I am of course sorry that you experienced problems with the heating, the staff work so hard and its a shame when infrastructure lets them down. We have now rectified the problem and hope that should you be in the area in the future you will call us... More 

Northumberland
Top Contributor
73 reviews 73 reviews
33 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed November 15, 2014

Stayed at the Henley using rewards points built up at other Best Western hotels which may our stay for 2 nights great value :) A small amount of cash was paid for an upgrade to an Executive 'Suite' which was roomy and comfortable. There were a couple of problems with the heating though, but the reception staff quickly resolved them.... More 

Review collected in partnership with Best Western GB

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HenleyHotel, Director at BEST WESTERN PLUS Henley Hotel, responded to this review

Thank you for taking the time to write a review and I'm pleased we looked after you so well. Please feel free to call us direct if you wish to book again. Regards Janet Chamberlain Director More 

Birmingham, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 12, 2014

We got married at HGCC October 25th and stayed at the best western henley hotel both the night before and the wedding night. The Friday night myself and family (9 of us) had a meal at the hotel and it was gorgeous! The food was really well presented and so tasty we were really impressed. I stayed in the bridal... More 

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HenleyHotel, Director at BEST WESTERN PLUS Henley Hotel, responded to this review

Wow! Thank you so much for such a lovely review, we appreciate it very much. The staff always try to go the extra mile and its lovely when someone takes the time to let us know we did a great job. Hopefully we will see you for your anniversary next year when we promise to provide the same if not... More 

Birmingham, United Kingdom
1 review
2 of 5 stars Reviewed November 10, 2014

As other reviews have mentioned, the room was tiny, and the bathroom equally compact, stepping out of the shower (no bath) practically into the toilet. My room did not shut properly with the ke, and other guests had issues with the key to their rooms. Walls are paper thin with big heavy doors, so I had no sleep from constant... More 

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HenleyHotel, Director at BEST WESTERN PLUS Henley Hotel, responded to this review

Thank you for taking the time to review our hotel, albeit we are disappointed it wasn't more favourable. All the staff work very hard to create a friendly atmosphere for our guests and I am particularly surprised to see your comment on rooms not having temperature control as all our rooms have individual thermostats on radiators. I don't seem to... More 

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