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BEST WESTERN PLUS Henley Hotel

Certificate of Excellence
Tanworth Lane, Henley in Arden B95 5RA, England
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1 room 1 adult
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BEST WESTERN PLUS Henley Hotel
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199 Reviews from our TripAdvisor Community

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

My business partner and I stayed at this hotel and although the rooms do reflect a 3 star, we were both very impressed with Giorgio who provider a 5 star service both evening and morning. Very impressed. Made to feel special and certainly not expected. Second time we've stayed here and both times have been a great choice. It's simple... More 

Helpful?
Thank TheKnightsOfSafety
HenleyHotel, Front Office Manager at BEST WESTERN PLUS Henley Hotel, responded to this review

Dear The KnightsOfSafety Thank you for taking the time to review the hotel and I'm pleased to hear you enjoyed your stay with us. I will pass on your kind comments to Giorgio and the girls on reception and we do hope to welcome you back to the hotel soon. Best wishes Lucie More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here with a work trip last night. Nicely decorated hotel and rooms although a little cramped. Evening meal and breakfast were both nice and a special mention goes to Georgio (hope I'm spelling it correctly). He was in the bar and restaurant area. He was very friendly and welcoming and we spoke of my home town which he'd visited.... More 

Helpful?
Thank Nathan B
HenleyHotel, Guest Relations Manager at BEST WESTERN PLUS Henley Hotel, responded to this review

Dear Nathan B Thank you very much for taking the time to review the hotel and I'm pleased to read that you enjoyed your stay with us. I will also pass on your kind comments to Giorgio. Our room sizes do vary as we have a varity of room types ranging from compact doubles up to suites, so should you... More 

Sandbach
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Was booked in by someone else so wary. However, arrived just before midnight and great customer service and in time to grab a pint. Breakfast was very good and cooked just as I like it with great bacon and coffee just right. Slight issue about a reservation being taken on my account but when I phoned this was sorted in... More 

Helpful?
Thank Bienvenue S
HenleyHotel, Guest Relations Manager at BEST WESTERN PLUS Henley Hotel, responded to this review

Dear Bienvenue S Thank you very much for taking the time to post your review. I am pleased to read that you enjoyed your stay with us and the slight issue that you encounteered was resolved efficiently. We look forward to welcoming you back in the future. Best Wishes Lucie More 

Seaford
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Value for money Hotel, restaurant lacks a decent menu, but then perhaps to be expected of a small Hotel. Could not quite understand the purpose of the décor in the main bar area with two pictures hanging up with the aid of a complicated wire and pulley system. I don't want to be too critical as the Hotel generally was... More 

Review collected in partnership with Best Western GB

Helpful?
Thank excaliburSeaford
HenleyHotel, Guest Relations Manager at BEST WESTERN PLUS Henley Hotel, responded to this review

Dear excaliburSeaford Thank you for your review. We offer a large variety on our menu which do get great feedback from our guests however I'm sorry that it did not suit your taste. With regards to the comment about the pictures, the purpose of them is at the end of each shift they are lowered down which then separates the... More 

Sevenoaks, United Kingdom
Level Contributor
268 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
4 of 5 stars Reviewed December 22, 2015

Our Warwick suite was spacious and well equipped. Very quiet with a good bed and linen. We will return here when we are in the area. Breakfast was very well cooked with good service and a good selection of buffet starters.

Helpful?
Thank Diana M
HenleyHotel, Front Office Manager at BEST WESTERN PLUS Henley Hotel, responded to this review

Dear Diana M Thank you very much for taking the time to review the hotel and with such lovely comments. I'm pleased to hear that you will choose to stay with us again and we look forward to your return visit. Best wishes Lucie More 

Todmorden, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 22, 2015

Just a one night stay before a trip to Birmingham for some Christmas shopping, and I have to say it was an impressive stay in a 3 star hotel - a low ranking in my humble opinion. We stayed in the Henley Suite that was impressive in every way. A great bathroom, double shower cubicle, rolled edge bath, twin sinks... More 

Helpful?
Thank James S
HenleyHotel, Front Office Manager at BEST WESTERN PLUS Henley Hotel, responded to this review

Dear James S Thank you so much for taking the time to post your review. I am delighted to hear thay you enjoyed your stay with us, particularly the Henley Suite - I agree it is an impressive room. I will pass on your positive comments to our kitchen staff and we hope to have you stay again in the... More 

Winchester, United Kingdom
1 review
5 of 5 stars Reviewed December 17, 2015

Stay at the Best Western Henley it's great. Nice warm atmosphere, excellent staff. Good facilities and fabulous breakfast. Ample parking. The area looks great although I didn't get a chance to explore. I am definitely going back there.

Review collected in partnership with Best Western GB

Helpful?
Thank Jacqueline C
HenleyHotel, Front Office Manager at BEST WESTERN PLUS Henley Hotel, responded to this review

Dear Jacqueline C Thank you very much for posting your review. I am pleased to hear that your stay was an enjoyable one and we look forward to having you stay with us in the future. Best wishes Lucie More 

Newington, United Kingdom
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed November 26, 2015

Good impressions when you walk in - reception looked really stylish and welcoming - hoping the expectations wouldn't be let down and they weren't - amazing stay and would say this is more worthy of 3+ stars than the 3 they have - stayed in a four star the night after this hotel and this hotel was far superior. Rarely... More 

Helpful?
Thank Gemma F
HenleyHotel, Guest Relations Manager at BEST WESTERN PLUS Henley Hotel, responded to this review

Dear Gemma F Thank you so much for taking the time to review the hotel and one with such lovely comments. I will pass on your comments to Kasia and Sophie and I'm pleased to hear that they were able to assist you so efficiently. I also note your comments with regards to decaf coffee, unfortunately the coffee machine that... More 

Birmingham, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 7, 2015 via mobile

Stayed here on Friday night with my partner, and have to say we could not find fault. We booked our suite and confirmed it all with Kasia, we then checked in around 5pm and met Lucie who was very polite and welcoming. Giorgio was a character In the restaurant we had a drink at the bar and had a good... More 

Helpful?
Thank Sean R
HenleyHotel, Guest Relations Manager at BEST WESTERN PLUS Henley Hotel, responded to this review

Dear Sean R Thank you so much for taking the time to reveiw the hotel and I am delighted to hear that you enjoyed your stay with us. I will pass on your comments to the staff mentioned and we do hope to welcome you back soon. Best wishes Lucie More 

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