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All 6 Washington hotels

Holiday Inn Washington

3.0 of 5 Hotel   |   Emerson District 5 | Emerson Road, Washington NE37 1LB, England
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Holiday Inn Washington
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63%
Ranked #3 of 6 Hotels in Washington
A recent review
4 of 5 stars reviewed 4 days ago
Richard W Solihull, United Kingdom
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386 reviews from our community

Traveler rating
    95
    132
    103
    37
    19
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54
110
36
115
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • English first
  • German first
  • Any
English first
Bridort
Contributor
14 reviews 14 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Unfortunately my experience of the Holiday Inn was spoiled by the meals that were served mainly because of lack of hot plates, not only the china ones but the hot plates on which the food was supposed to be kept hot. Neither were even warm most of the time. Seems to me the system of keeping food hot was not... More

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Solihull, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Cheap, clean, and cheerful, with good access to main routes. Ensuite and tv/aircon as expected. No complaints really other than décor is getting a bit tired and could use a facelift. Has the normal local amenities and facilities. Would use again for the business traveller on a budget.

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Clacton-on-Sea, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

This is a typical stop-over hotel, which is clean and comfortable without any embellishments. The rooms are adequate with all the usual amenities, such as flat screen tv's and coffee making facility and a separate en-suite bathroom with shower, but no bath! The food was pretty good and the staff in the restaurant and bar were efficient and friendly. Overall... More

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uk
Top Contributor
79 reviews 79 reviews
62 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

hotel is adjacent to A1, so you can hear the traffic if your room is facing it, could do with secondary glazing, or double glazing. Staff were friendly and polite, just seemed to take a while from them to emerge from the back office to reception. this is a typical Holiday Inn, but an old one. There are so many... More

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MgrWashington, General Manager at Holiday Inn Washington, responded to this review

Dear Durham_Bloke_Uk Many thanks for taking the time out to write a review of our Hotel. Glad to read that you had a perfect nights sleep and we will look to work on ensuring that our reception team spend their time Out In Front!! We do not normally have connection or speed issues with our WiFi and have recently tested... More

St Helens UK
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Enjoyed a one night stay in a comfortable & clean room. Bar area was adjacent to Reception and did not feel it was an area we could relax in. Updated lounge furniture would help. Staff where pleasant and accommodating. A problem with the soup in the evening restaurant was quickly resolved and refund offered before we had time to ask... More

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MgrWashington, General Manager at Holiday Inn Washington, responded to this review

Dear DMCMSthelens.UK Thank you for taking the time out to write a review on Tripadvisor of your most recent stay in our Hotel. I'm glad our focus on overall cleanliness is receiving the credit it deserves and I know my team work hard to deliver this as an absolute must. Like cleanliness, problem resolution is high on our agenda as... More

Manchester, United Kingdom
Senior Contributor
33 reviews 33 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here recently as part of a coach party from Manchester.The room was comfortable with all the facilities we required. Excellent nights sleep.The food at breakfast and evening meal was of a good standard and varied plus the staff were friendly helpful and generally efficient..The hotel is a good base for travelling around the N East.

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MgrWashington, General Manager at Holiday Inn Washington, responded to this review

Dear 187069Tone Many thanks for your review on Tripadvisor and we are delighted that we've exceeded your expectations. Another satisfied guest from a Great Hotel Guests Love. I look forward to welcoming you back in the near future Kind regards Jonathan More

Newcastle Upon Tyne, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Came for my cousins wedding evening do, Had a brilliant time great set up and lovely meal. Bedrooms are great reasonably comfortable bed with choice of firm or soft pillows. Large tv with good choice of channels, everything was nice and clean even had a trouser press, settees with foldable bed comfortable. Was surprised to hear they accept dogs over... More

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MgrWashington, General Manager at Holiday Inn Washington, responded to this review

Dear Seanusher Many thanks for taking the time to post a review on Tripadvisor regarding your most recent stay and we are delighted that we've exceeded your expectations - the team have taken immense pride from your feedback. I look forward to welcoming you back in the near future. Kind regards Jonathan More

Manama, Bahrain
Contributor
15 reviews 15 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Had issue with room booked, over what had been given. After checking in at 7pm, then spent 30 minutes 'discussing' with receptionist over not getting thew room i had booked. The issue was not resolved, i cancelled my room and stayed elsewhere. I left message for manager to call me, on his return. After two days i ended up phoning... More

Was this review helpful? Yes 2
MgrWashington, General Manager at Holiday Inn Washington, responded to this review

Dear ABakedBean Many thanks for taking the time out to post your reviews on Tripadvisor with regards to your most recent stay. When me met in the restaurant, I assumed that we had rectified the issues. If not then I sincerely apologise. Following your feedback, I've altered the original package that you had reserved to better reflect the 'upgrade' aspect... More

Great Yarmouth, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After a long trip over the Penines in pouring rain and a temperature of 9c, it was a welcome sight to see the hotel on the other side of the A1M, which was a matter of minutes away; When we arrived, the sun had come out and the temperature was a comfortable 17c. The receptionist at check in, was very... More

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MgrWashington, General Manager at Holiday Inn Washington, responded to this review

Dear Michael P Many thanks for taking the time out to post a review on Tripadvisor of your most recent stay. The team really appreciate your feedback and are proud to be able to deliver a Great Hotel Guests Love. I look forward to welcoming you back in the near future. Kind regards Jonathan More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Spent two years at this hotel with work the staff are very friendly and the food is excellent so it was an easy choice to make when we came back on a social visit. Best wishes to Carol. Ann. Mandy. Tracy and all the rest of the team see you soon. From Chris & Julie

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Washington

Address: Emerson District 5 | Emerson Road, Washington NE37 1LB, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Washington
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Washington 3*
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Also Known As:
Holiday Inn Washington Hotel Washington
Washington Holiday Inn

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