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All 6 Washington hotels

Holiday Inn Washington

3.0 of 5 Hotel   |   Emerson District 5 | Emerson Road, Washington NE37 1LB, England
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Holiday Inn Washington
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Ranked #3 of 6 hotels in Washington
A recent review
3 of 5 stars reviewed 1 week ago
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370 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • English first
  • German first
  • Any
English first
14 reviews 14 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

A clean and pleasant hotel, staff at check in and out efficient and pleasant. room excellent everything worked and a good nights sleep, The downside was the breakfast experience , entered the dinning area and was asked if we was part of a tour which we were not, even though the very large area was only occupied by a few... More

Was this review helpful? Yes 2
13 reviews 13 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel is very dated and can do with a refurbishment. Lounge/ reception appear pleasant but the real problems lie in the rooms. In our room, we had a table that was falling apart, a trouser press that had failed its electrical test and had the sticker to prove it and marks and mould in the bathroom. It is impossible... More

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southend on sea
11 reviews 11 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

stayed here for one night with shearings holidays, on the way back from Scotland. the hotel is very good, with nice spacious air conditioned rooms. also came complete with fridge, iron and ironing board, trouser press and dressing gown and slippers, and a nice large television. as we were a group the dinner was a set menu, this was buffet... More

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Warwick, United Kingdom
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for 2 nights 1st and 2nd of Aug 2014. Lovely place food excellent, staff wonderful, room lovely. Will certainly be going back. We were up there visiting relatives and the Holiday Inn came highly recommended. We will certainly go back there next time we go back to visit. We did a special 21 day money saver deal which made... More

Was this review helpful? Yes 1
west sussex
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here Friday 1st till Sunday 3rd Aug. We were on a coach trip to Edinburgh to visit the Tattoo and this was our chosen hotel, which was off the A1 motorway. The staff were friendly, the rooms were nice size and very clean with Air Con. Our visit included breakfast which was a buffet style there was fruit,... More

Was this review helpful? Yes 1
Grimsby, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

All the staff were excellent, especially Nikkita and Charlie in the dining room. So genuinely pleasant and cheerful at all times. Initially my friends and I were booked in rooms two floors apart, I asked if it would be possible to be on the same floor and this was sorted almost immediately. Our room was spacious and very clean, the... More

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Lincoln, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Booked one night through the IHG website. Arrived after a long drive at approx 9pm. No one on reception so had to wait around 5 minutes for someone to appear. Booked me in to my room and on handing me the keys asked if I showered or bathed. I said shower to which the reply was "that's good, the bath... More

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IHGCare, Guest Relations Manager at Holiday Inn Washington, responded to this review

Dear therigits, Thank you for taking the time to convey your comments regarding your recent experience with us. We certainly work very hard to ensure our guests receive the very best service we can provide each and every day. Please accept our apologies that on this occasion we fell short of your expectations. We are continually striving to improve the... More

Essex, United Kingdom
15 reviews 15 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Booked one night during the week for business. Arrived late afternoon and was advised the hotel was fully booked. The bedrooms are in an adjacent block to the reception connected via a short covered corridor. I found the bedroom to be very small, the bed throw was stained and the bathroom was tired. The room was fitted with air conditioning... More

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IHGCare, Guest Relations Manager at Holiday Inn Washington, responded to this review

Dear Robbyroadwarrior, Thank you for your recent stay with us and taking the time to leave our property a review. It is good to know that our breakfast options worked sufficiently for your needs. I regret the issues you encountered with the room that you were provided. Your comments are instrumental for us to improve on what we can offer.... More

Barnstaple, United Kingdom
15 reviews 15 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We needed a hotel urgently as a stop on the way south and having tried a couple we found a room at the Holiday Inn, Washington. No complaints about the housekeeping staff, they were excellent and got our room ready quickly and provided the complimentary tea/coffee etc. Son wasn't well and needed to go to bed immediately, this is when... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Washington, responded to this review

Dear Jackie R, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. Rest... More

Oxford, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was a one night stay whilst on a coach holiday. Beds were comfortable. Food was buffet style, tasty and more than enough too eat for dinner and breakfast. No leisure club and only a small lounge and bar area. If your not on the coach tour you may want to avoid Friday nights as this was nearly all coach... More

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Additional Information about Holiday Inn Washington

Address: Emerson District 5 | Emerson Road, Washington NE37 1LB, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Washington
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Washington 3*
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Also Known As:
Holiday Inn Washington Hotel Washington
Washington Holiday Inn

89 photos of this hotel

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Bar / Lounge Business Center with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
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Official Description (provided by the hotel)
Holiday Inn Washington is an ideally located hotel, just off the A1M junction 64. Centrally located between, Historic Durham, Sunderland and Newcastle City The hotel offers a 'Go Green' Environmental Room in association with Tree Appealplanting trees on site and across the UK. This is a well established, comfortable hotel, with free car parking, noted for its friendly staff. The Hotel has a Traders Restaurant a newly refurbished lounge and bar area.Kids Stay & Eat Free*. The hotel has 136 fully air conditioned bedrooms, including family and accessible rooms. Only a short drive from Europes largest Shopping Centre - the Metrocentre, Newcastle City Centre, the award winning Beamish Open Air Museum, Sunderland Glass Centre and Durham County Cricket Ground. The North East coastline and Angel of the North are also within close driving distance.*Terms & Conditions apply. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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