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Holiday Inn Washington

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Emerson Road, Washington NE37 1LB, England
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Holiday Inn Washington
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Holiday Inn Washington
Holiday Inn Washington
Holiday Inn Washington
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446 reviews from our community

Traveler rating
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    150
    119
    41
    20
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (446)
  • Mar-May only
    (122)
  • Jun-Aug only
    (129)
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    (109)
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    (86)
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Banchory, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

My wife and I would like to thank all the staff, for the excellent service provided to us and our four long-time friends during our five night stay. An additional compliment is to Paul Mandier General Manager for the way in which he was able to address our complaint relating to reduced choices from the menu on Friday, Saturday and... More 

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generalmanager195, General Manager at Holiday Inn Washington, responded to this review

Many Thanks delighted you had a good stay in the end. Look forward to your return visit. More 

Northampton, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Did not have food but everything I found was fine staff helpful and friendly.Very close to the Angel of the North which we wanted to visit. Although we arrived before our booking in time the receptionist found us a room immediately which was brilliant.

Was this review helpful? Yes
generalmanager195, General Manager at Holiday Inn Washington, responded to this review

Delighted to have been of service to you . We are a great base for many attractions like Angel of the North , Beamish , Durham and the National Glass Center. More 

Blairgowrie, United Kingdom
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Me and my friends (13 of us) came on Friday evening unexpectedly to restaurant (we haven't stayed just came for dinner). Staff was very nice (specially nice blond lady) We were very well look after and nothing was a problem. Food was very nice. Well done and Thank you very much. Next time we will choose you for stay. Nice... More 

Was this review helpful? Yes
generalmanager195, General Manager at Holiday Inn Washington, responded to this review

Thank you it was a pleasure to look after you all . Yes next time you must stay with us . Its great value for money . More 

Durham, United Kingdom
2 reviews
2 of 5 stars Reviewed 1 week ago

Not the most pleasant greeting on arrival. Upon entering the room we noticed the table top was half falling off its legs/stand then noticed the toilet roll holder fell apart then noticed that no clean tea spoons had been put with cups. Oh there was one tea spoon and looked like it was used by the previous guest for eating... More 

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generalmanager195, General Manager at Holiday Inn Washington, responded to this review

Many thanks your constructive comments will be taken as offered to help improve our service and standards . As to the comment regards the vodka i must totally disagree!! That is very harsh and not true . Thanks . More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Only down side to this hotel was there was slight road noise through the window from the a1. Everything else was fantastic, from the friendly greeting on reception, to the food served in the restaurant, and the comfortable and clean room. Definitely a plesent stay.

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generalmanager195, General Manager at Holiday Inn Washington, responded to this review

Sorry about the noise but windows will be replaced shortly . More 

Pembrokeshire
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had booked through Superbreak who didn't inform the hotel so I could easily have ended up having to find another hotel if this one had been full. The reception staff were brilliant, very helpful and apologetic even though it wasn't their fault. The room was clean and very comfortable and there wasn't a problem when I asked for more... More 

Was this review helpful? Yes 3
generalmanager195, General Manager at Holiday Inn Washington, responded to this review

Delighted we looked after you and the restaurant food was to your taste . More 

Barnsley, United Kingdom
Top Contributor
146 reviews 146 reviews
45 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is very conveniently located just off of the A1, close by to Washington Services. It is also close by to a pub restaurant and a couple of other hotels. The hotel does look a touch tired/old fashioned when you drive up to it, but that certainly did not detract from our stay. As an IHG member we were... More 

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generalmanager195, General Manager at Holiday Inn Washington, responded to this review

Delighted your stay was good overall but you should have received free wi fi as a IHG rewards member . Sorry . More 

Livingston, Scotland, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

En route from Livingston to the Hull ferry we decided to stop at the Holiday Inn at Washington After the horrendous roadworks south of Newcastle this was a welcome relief The disabled room was clean, well appointed and more than satisfactory for a good overnight rest The menu was sufficiently varied to cover most tastes and the staff were very... More 

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generalmanager195, General Manager at Holiday Inn Washington, responded to this review

Many Thanks delighted we were able to help the A1 will be great when completed but difficult at the moment . More 

England
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was a late ish for us booking on a weekend to visit a relative. Normally stay closer to Newcastle but this was the right price so gave it a go. I'd have to say it was a pretty good place to stay for a cheap stay close to Newcastle. Checked in without trouble by friendly happy staff. Room was... More 

Was this review helpful? Yes 1
generalmanager195, General Manager at Holiday Inn Washington, responded to this review

We are a great base for Newcastle , Durham and Sunderland close to the A1 with little noise. Well priced and good value for money . Thanks . More 

Doncaster
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Spent 2 and a half weeks here and first inpression when I pulled up was, that I was at cross roads Motel, room (301) on first week was very dated and need of upgrade, window would not close properly so I had to wedge a piece of card board in to stop the wind noise, beds were comfy bedding and... More 

Was this review helpful? Yes 1
generalmanager195, General Manager at Holiday Inn Washington, responded to this review

Thank you comments are taken as positive as we will be spending money soon, delighted you enjoyed the t -bone steaks. Hope you passed the course and do well . Cheers . More 

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