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Holiday Inn Washington

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Emerson Road, Washington NE37 1LB, England
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Holiday Inn Washington
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Holiday Inn Washington
Holiday Inn Washington
Holiday Inn Washington
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438 reviews from our community

Traveler rating
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    119
    40
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120
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131
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (438)
  • Mar-May only
    (114)
  • Jun-Aug only
    (129)
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    (109)
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    (86)
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England
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was a late ish for us booking on a weekend to visit a relative. Normally stay closer to Newcastle but this was the right price so gave it a go. I'd have to say it was a pretty good place to stay for a cheap stay close to Newcastle. Checked in without trouble by friendly happy staff. Room was... More 

Was this review helpful? Yes
generalmanager195, General Manager at Holiday Inn Washington, responded to this review

We are a great base for Newcastle , Durham and Sunderland close to the A1 with little noise. Well priced and good value for money . Thanks . More 

Doncaster
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Spent 2 and a half weeks here and first inpression when I pulled up was, that I was at cross roads Motel, room (301) on first week was very dated and need of upgrade, window would not close properly so I had to wedge a piece of card board in to stop the wind noise, beds were comfy bedding and... More 

Was this review helpful? Yes
generalmanager195, General Manager at Holiday Inn Washington, responded to this review

Thank you comments are taken as positive as we will be spending money soon, delighted you enjoyed the t -bone steaks. Hope you passed the course and do well . Cheers . More 

St Helens, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Stayed here for 1 night on business. The public areas of the hotel look tired and the rooms look tired as well. The price for a room seams fine for this type of hotel in this area, but they sting you on everything else. The broadband was priced at £12.95 for 24 hours, and was so slow as to be... More 

Was this review helpful? Yes
generalmanager195, General Manager at Holiday Inn Washington, responded to this review

May thanks sorry you felt you did not get value for money. The prices charged are not excessive for a 3 star hotel but your comments are noted and taken in the positive manner offered. More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I have attended a 2 week and 3 day course which ends today. During our stay the staff have bent over backwards for us and are very pleasant and friendly. Would not hesitate to strongly recommend this venue to anyone considering hosting a training course in the area.

Was this review helpful? Yes
generalmanager195, General Manager at Holiday Inn Washington, responded to this review

Many thanks for the comment, hope you passed the exam. More 

Huddersfield, United Kingdom
1 review
3 of 5 stars Reviewed 6 days ago NEW

Can't complain about room or staff. But the dining room/food needs improving. We had a menu on the table with 3 choices for each of the 3 courses for the evening meal. It was a set time that we were eating. The first and dessert course were brought to the table. The main course was a buffet. We were asked... More 

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generalmanager195, General Manager at Holiday Inn Washington, responded to this review

thanks for the constructive review we will take it in the positive way given . More 

Lincolnshire
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

Since my last review, things have changed for the better. Reception staff friendly and efficient. Restaurant staff friendly and efficient. The room was clean warm, on suite bathroom. TV and coffee and tea making facilities also free internet. The Breakfast was excellent . Booked evening meal which was also excellent. Ideal location to stay if you are visiting Beamish very... More 

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generalmanager195, General Manager at Holiday Inn Washington, responded to this review

Thanks great review look forward to seeing you soon . More 

Birmingham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Having stayed many times over the past 2 decades, I was pleasantly surprised at just how accommodating the front desk staff were - pro-actively asked me if I would like to upgrade from twin to double, then moved me as I asked to be away from the lift. Whilst the hotel might need a the tiniest of paint here and... More 

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generalmanager195, General Manager at Holiday Inn Washington, responded to this review

Thank you . the English Bowls were staying for 10 nights and had a great time . you may have been on a points visit but your a guest and that is what matters. More 

Sunderland, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We have visited the Holiday Inn for Sunday Lunch on numerous occasions we found the service has improved considerably and the staff were very polite and courteous, nothing was a problem.. The General Manager Paul came over and introduced himself to us. Paul could not have been more pleasant and really helpful. Keep up the good work..

Was this review helpful? Yes 1
generalmanager195, General Manager at Holiday Inn Washington, responded to this review

It was a pleasure to meet you and we will try to keep on improving. Look forward to seeing you soon and do look out for our special offers and book early for Easter Sunday it should be a fun day . More 

wigan
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stopped over for 1 night. Double bed and sofa bed for a toddler. This left not much space to move around in the room. Beds were comfortable but pillows weren't the best ( being labelled soft/hard etc didn't help Much) Deco was fine but there were signs off wear & tear and being outdated. Paint chips on the door, toilet... More 

Was this review helpful? Yes 1
generalmanager195, General Manager at Holiday Inn Washington, responded to this review

Thank You for the review, delighted you enjoyed your stay , we value your feed back . More 

Houghton-le-Spring, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

From checking in on Thursday 5th March, I was totally impressed by the friendly staff. My room was lovely and immaculate, had a perfect night sleep bed and pillows so comfy in fact more comfortable than home. The day of the wedding was amazing the staff done a fantastic job in making sure everything was perfect, the room looked gorgeous... More 

Was this review helpful? Yes
generalmanager195, General Manager at Holiday Inn Washington, responded to this review

You were a delightful bride to deal with well organised and a pleasure to serve. Will pass on your thanks to Richard and Michelle who have years if experience helping to make the bride and grooms day special in ever way . More 

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